Pulte Homes Reviews in Detroit, MI

Pulte builds a solid, well laid out home with lots of add-on features to customize it to your needs and wants. Their homes are designed to be open and airy with lots of large windows for natural lighting.

We very much appreciated the time he spent with us going over the entire home buying process. Adam took the time to educate us on what to expect during the construction phases and the methods employed by Pulte. The overall experience was positive and Adam did a wonderful job throughout the entire process. We would welcome working with Adam again and recommend him and Pulte to our friends and family. He has been responsive and has returned all our phone calls and emails in a timely fashion. He is professional and is a very nice individual. We consider him a friend to us and our family now

Just moved into our new Pulte home and wanted to share that Pulte delivers a very good product in a very inclusive way. Pulte includes the owner virtually every step of the way for its new build homes providing both weekly updates as to progress as well as in person visits to observe the quality of the build and materials. Any questions the owner has are promptly addressed during the in-person visits by the project manager in charge of the house. This process makes sure there are no surprises either for Pulte or for the owner making the final inspection quick and easy. Pulte also provides a limited warranty on its workmanship and materials (that varies by component) showing Pulte's commitment to its end product. Building a new house can be overwhelming with all of the choices and decisions that need to be made as the house is built. Pulte does a very good job of minimizing the anxiety while providing an excellent new home. ... More

Kay was awesome and really made the buying experience a pleasure. Darren was very responsive during the final days pre and post closing.

Kay, my sales rep was amazing! She regularly checked in during the entire construction process and was well informed on the progress. Between conversations with her and the weekly updates from the construction managers there weren’t any surprises. If I called, texted or emailed any one of them with a question, I received a prompt response with the information. There were a few items that needed attention after closing and no problem getting the work done in a timely manner. Highly recommend!

The overall experience is good. Starting with sales consultant who went beyond and above to make sure everything went well throughout the process. Construction team was good and took care most of our requests. In addition, the customer care team quickly resolved the issues noticed after moving.

Julie and Nolan were thorough, professional, and understanding.

Great experience ! Easy buying process and sales person was very helpful!

Be patient with the process.

The walk thru was scheduled too close to the closing. We felt rushed and did not have a great deal of time to adequately look at the condo and any issues that should have been addressed. Not sure why it was scheduled the way that it was.

Love my new home and the overall buying experience was even easier than buying an existing home. This was by far the best choice I made for my family this year.

We are very pleased with our home but still have some issues we hope to get resolved

We bought our house during a pandemic but we felt safe going to visit the model and ultimately purchasing the home. Steve was a great sales person. He explained everything and kept us informed of the build process. I have to also acknowledge Wally the construction manager. He did our sight visit virtually and kept us informed of the construction process. He did a great job on getting our home completed in the time frame Pulte originally said they would. Wally and his team really did excellent work on the house.

We found the process of building our Pulte home to be easy and even a little fun. All of the sales people and both building supervisors we dealt with were friendly, extremely competent and very helpful. Our job progressed very quickly. Even though It took us a few weeks to realize Pulte is not a custom builder in a strict sense, we found they do allow you to make limited choices so that the house is somewhat “yours”. Our home was finished early, and really our only difficulty was obtaining a mortgage through their mortgage company in spite of our extremely high credit scores and the fact that we put almost 60% down. We would build with Pulte again, but we would probably look at other mortgage sources to compare. ... More

Great experience! Kept me in the loop throughout the entire process.

Great design and functionality. Excellent customer service.

A very well built home, very few issues. All the people from various Pulte groups were very friendly and helpful.

The whole process has been really well laid out with a few hiccups in between which were taken care of immediately by the concerned parties when concerns were raised. It was a great experience with the entire team. Everyone on the build team communicated great. Currently enjoying our Home.

Our experience building with Pulte was painless. Every project has its issues, but the professionalism with how they were dealt with was very much appreciated.

My personal experience with Pulte homes have been good. There have been a few challenges midway but it eventually ended well. The house was delivered as committed. The overall quality is good but can definitly improve on some final finishing details. However the response from sales and field team was very prompt.

Let me first start at the beginning. The sales rep Brian was very informative and knowledgeable about the building of the house and the other parts involved. He was extremly punctual in returning my messages and in helping make decisions on the house. His experience with Pulte homes showed when he answered all my questions which made the home buying experience a 5 star processes. The quality of workmanship and materials,3-4 star depending on what materials were chosen. Some of the finish detail work needed more of a, "finish look". I had to upgrade trim/switches/outlets to match the cost of the house. I felt this should have been part of an incentive add on once the upgrades hit a certain number. Another example is the back poarch light, a $10 light should not be on a house of this calaber. Because of these reasons I gave the 3-4 star rating. The overall trustworthiness of the build I feel deserves a 5 star because I was very impressed with how the house was built and sealed. I feel the builder did a fantastic job on this part and I trust the house will be very efficient. The value for the price, 4 star, Once the upgrades were all added on that was when the base modle options looked a little under valued. This made me add more upgrades to get the look I wanted for the price I was paying. The construction manager Matt was very helpgul and knowledgeable about the building of the house. He was there on the walk through before our final closing and helped point out items that needed attention before the closing was done. Some items were missed by the painters but there is the home warrenty that will take care of it within the year. My over all experince since moving into the house has been very good. I am happy with everything so far and only hope it continues. Thank you Pulte. ... More

Sales team is amazing, construction manager is responsive, however expect issues with your home when you move in. For example, two months after closing, our building still does not have any internet lines running to it.

Exceptional quality of home building. I fully trust Pulte. The construction manager Eric was awesome. He resolved each and every small problem I reported.

I originally thought I wanted a single family home until I walked in the Abbyville model at Hillcrest. The salesperson (Kay) provided the right amount of information and was always available for follow-up questions with a down to earth comfortable approach. The construction team (Chad and Ben) took the time to walk me through the features of my home and were willing to respond to issues found in my new home orientation and inspection. Kay, Chad and Ben were great to work with and represent Pulte very well! The only reason I gave a neutral rating for workmanship and materials is that I have only been living in the home for 4 days (moved in on 1/22)and have not had enough time to assess and/or work with Pulte Customer Service. ... More

The experience of being part of building a new home is good. Everyone involved from pulte were responsive to the questions we had. The timeline of the construction is what we expected. The only issue we faced are the the little (although a lot of) finishing touches to the trim, paint, extra holes in drywall etc.