Pulte Homes Reviews in Detroit, MI

Happy with the process and final product. Would do it again definitely.

Process for home buying was smooth and all decisions were made early to ensure all materials would be available.

Kay, my sales rep was amazing! She regularly checked in during the entire construction process and was well informed on the progress. Between conversations with her and the weekly updates from the construction managers there weren’t any surprises. If I called, texted or emailed any one of them with a question, I received a prompt response with the information. There were a few items that needed attention after closing and no problem getting the work done in a timely manner. Highly recommend!

I felt end of year closing date drove the quickest and poor quality of work. The drywall tape and mud was horrible and the paint job was the worst. They had to redo painted areas which still was done poorly. Painted without removing electrical faceplates. Im also Still in the process of cleaning most faceplates and paint splatters on my floor. All my inside studs are 24 inch apart. This is a cheap way to build a home this expensive. Paid over a half million dollars for a home that looks like any other low end subdivision.

They don’t care customers after closing. Make sure to get things done before sale.

This is our 3rd Pulte Home. We have been very pleased with the Pulte experience. The people we interact with from sales, production, quality control, and customer care have been excellent. They deliver on their promise and on time. Any issues we had were addressed professionally and remedied immediately. If and when we decide to build again... It will be with Pulte.

while there were some aspects of the project that were completed to my satisfaction, there were also areas where I felt that improvements could be made. One specific area of concern for me was the communication throughout the project. I often found it difficult to get in touch with someone from your team, and when I did, I didn't always receive prompt or clear responses to my questions. This caused some delays and added stress to the project.

Good experience in general, house looks like well robust build (for the 1st month living there) Hopefully will be in that same way in the next years.

I like the process that was communicated and quality of homes

The overall experience is good. Starting with sales consultant who went beyond and above to make sure everything went well throughout the process. Construction team was good and took care most of our requests. In addition, the customer care team quickly resolved the issues noticed after moving.

Everything went real smooth except when I asked if I can insulate the garage, I was told it’s going to delay construction and inspection when I could’ve taken 1 evening to insulate now it’s all drywalled and it’ll cost a fortune to insulate now, it’s colder in the garage then outside, 1 other issue was I noticed allot of dust in the house, I decided to look down the floor registers and low and behold all kinds of construction debri so had to vacuum it all out, other then that the house is quiet inside don’t hear showers running don’t hear toilets flushing from 1st floor or 2nd floor, job well done. ... More

This is the 4th new home we've had built and the 2nd home was a Pulte home and the experience could not have been any better but unfortunately this past experience was by far the worst home buying experience that we've encountered. From the initial contract signing right through to the final walk-through and even now with the post closing punch-list items there have been consistent issues, lack of communication and responsiveness. I would certainly not recommend Pulte as a result.

Working with Pulte has been an exceptional experience. We did have a few rough patches throughout the process but the resolve was timely. Henry is a thorough salesman who makes sure all the details are ticked and tied. Chadd works diligently to make sure your home is completed on time and with minimal issues and Kevin ensures a quality customer experience over all. When building a home there will always be an element of human error on both sides, but keeping the right attitude and trusting the process/people you are working with will deliver the best results. Thank you for our dream home, Pulte. ... More

Pulte develops a nice community with a nice choice of floor plans.

The process of obtaining a mortgage was tedious. There was a lot of back and forth . Even asked for a US currency income whenever my husband was recurving a Canadian currency pension. All they have to do was convert it to US but instead called us several times that it has to be in US. After our closing time and we were supposed to move in, our moving truck has to park outside the house because there was something else they have to fix before it will sign off that whatever they fix is ok. We have pay extra time because of the wait. We had 2 moving trucks waiting to unload our stuff. Constructions workers cars/ trucks remained parked in front when the moving trucks are trying to park. They should clear the area when someone is moving ..We weren’t aware too prior to purchase that we will paying for our garbage service separately. We thought it was included in our HOA fee.. ... More

Expected better workmanship from Pulte.

My experience with Pulte has been very positive. From Jennifer E, and Kyle T at the site they have been outstanding and have always been responsive to any of my requests. The community is wonderful to live in and the quality of the product is good. Minimal noise (from construction and daily traffic). I would recommend a Pulte home to everyone!!

The overall homebuying process went well. The only area that needs improvement would be the financing area. Being a first-time buyer, I expected more communication from Pulte Mortgage, especially being a first-time buyer and with the rising interest rates. Overall, I would recommend Pulte for buyers in the housing market.

This was the fourth new home my wife and I have had built. By far the best experience. Communications throughout the process was excellent. Every week we received an email from our construction manager with details of the work expected on our home. All the contractors were very nice and polite. Overall it was a stress free experience.

Overall a goog experience,all or questions were ans in a timely manner construction foreman were great

No proper response and our house was given way after the promised time and no compensation

Communication is vital to a successful build relationship. Ask for weekly status updates while making sure you are clear (before starting the process) on what your expectations are.

Everything went pretty smooth with purchasing a Pulte. home. Elaine and Adam are a pretty good team And I appreciate the way they helped us through this adventure

Julie in sales office and Nolan the construction manager are both great. Made our experience a pleasant one.

I am running behind the Pulte Warranty even after 40days of Home closing for issues fix in my Home. I had issues with 2 Bathrooms, improper ceiling which is making cool air enter into Home at some sections