Pulte Homes Reviews in Minneapolis St. Paul, MN

Communication from construction/field manager just has been really poor that I have to give a poor rating despite all other parts of the process being relatively positive. Initially provided dates are never right and promised dates have been broken too many times. I assure you that these problems are not supply chain related because items arrive on time. The problem is in giving incorrect information too many times over and over.

Pulte's team is excellent. We felt we were very well cared for, our opinions counted and Pulte did everything they could to ensure our Satisfaction. Each step of home building was very well explained and we had someone who guided us at a personal level. Great job team Pulte!!

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

Bob in Sales was excellent to work with from our on line buying experience to the follow thru on issues that developed during the process. Natalie in the Pulte Design Center was spectacular to work with. Finally, Tim the Construction Manager on site was responsive to our observations and needs.

Salesperson Lara was so much fun to deal with. Always had time to answer my questions. The field construction manager Roy was the best. Always on top of things and right there for me

Over all it was an okay experience. The workmanship seems rushed and we don’t feel like it was detail oriented due to it was a bigger company with many units that were being worked on all at once. With staffing changes within the company, as buyers we suffered insufficient communication which lead to some complications with our overall process.

A collection full of lies, slander, insults to the personality and intelligence of the customer, I spent nearly a million dollars, my house lasted 24 months instead of 6 months , During this time, the Pulte managers in MN committed racial discrimination instead of apologizing. Eventually, instead of enjoying our first home in the land of dreams, we will carry a bag of pain and insults for the rest of our lives. This is my Pulte Experience for USA welcoming

What I LIKED MOST IS EVERYONE WE HAD TO WORK WITH WAS SO KIND AND HELP FULL.

I would like a call from my builder.. no one will call me back after contacting them multiple times. This is super frustrating. And today I found out I have water damage in my home from the rain. I would not recommend Pulte.

The entire closing process for our house was absolutely mismanaged and terrible. Our construction manager was great and bent over backward for us, but the corporate team members, sales staff, etc. were hard to work with and unresponsive.

High quality home with good responsiveness to service tickets resolution post move-in. We especially love the lot and layout of our Ascend.

After closing the house, it was made in such a hurry that everything was messed, and I had to placed multiple work orders to make it happen in order to move in.

It is very challenging to get a hold of our customer care contact person. She only replies to issues after multiple reminders and never follow ups or provide any status.

Our experience with Pulte was great! We kept hearing from other homeowners that with all the supply chain issues, there was no way our house would be complete in the timeframe given to us but Pulte made it happen. Everyone from the sales team, our construction manager, and the onsite builders were wonderful to work with. We’re so thankful for their hard work on this home!

Good and provides updates

Good experience with the process and details

We love our home, but wish some of the loose ends were being tied up quicker. Obviously the exterior has to wait for warmer weather, but the response time for some of the fixes has been slow. Perhaps not Pulte's fault directly, but still an inconvenience.

So far very nice experience love my new townhouse

Truly awful experience, ran into so many issues that it became awkward to continue to point them out. I felt like they rushed to complete my home and I notice it every day. I had double digit documented issues after I moved in and they still are not all fixed after living here for over a month! Communication has been poor at best. First morning we woke up to a flooded Landry room, master bedroom and walk in closet. Not recommending friends and family to go through what we went through.

Everyone was great ! All Pulte staff associated with this sale and build - great job!

Good location to live and cross from Hy-Vee

Everyone from the sales rep to the field manager to the mortgage person to the warranty person is super amazing and wonderful to work with! They communicated really well with me throughout the process.

Pulte homes helped me at every step of the home owing process. Processes are transparent and help was always available.

The quality is lacking, excessive repairs needed. Would seem as if corners were cut to increase their own profit margin.

Pulte works with timeline and deliver promptly.