Pulte Homes Reviews in Minneapolis St. Paul, MN

Overall, we had a good experience with Pulte.

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

Good and provides updates

Overall a positive feedback. Pulte mortgage is another stroy.

For the most part, we are very happy with our experience

My husband and I are very pleased with our Pulte Home.

We love our layout and that was the main factor in deciding the home we built. A few things that we wish would have been communicated (steepness of driveway grade they said it was 9.3 but it is well over 13, Garage height we were told something different than the final build height, also felt like the house could have been better prepared for closing, final walk through did not give enough time for all issues to be completed - front door frame not square as an example). Overall we had a good experience and plan to stay in the home for quite a while.

The Pulte process is quick and efficient but sometimes disorganized. The home design selections have a sufficient variety to personalize your home to your tastes. Make sure that you feel comfortable, before signing anything with Pulte. Our closing was delayed, due to the 5 hour delay with a 3rd party contractor, late, installing the shower glass. (Pulte will encourage you to wire $$$, before the closing date. We did NOT do that.) Pulte closing company acted in our interest, when requested, with requested escrow set aside for trees, sod, water faucet and refridgerator that were not yet supplied by closing date. It may be months until this is complete. I CANNOT STRESS ENOUGH TO GET A GOOD REALTOR who understands construction and will catch mistakes and email the Project Manager with pictures, etc. Your Realtor should act in YOUR INTEREST and Pulte pays them 2.7%. YOU need an ADVOCATE that looks out for YOU THE BUYER !! (Our Realtors were at every single appt we had. Introduction, design, electrical, pre drywall, walkthru, home videos every 10 days to view progress, etc. ) ... More

Working with Jim was wonderful. The building process was great. Love the house. Still waiting for our stove though :( Sales person was not the best and she kept changing things without our knowledge, which resulted in some of our requested options not being done. Pretty frustating.

Process was very straight forward and easy

Has been a good experience but, now that moved in, the things that still need to be done are not getting done very quickly. I hate that window screens have small openings in them. Loads of little bugs come in at nite b cause they are drawn by the lights. Ugh.

Cracks in basement walls. Waiting for resolution Fault contractor not Pulte but Pulte is the builder

Loving Our New House

Overall it’s a nice home. A few issues are disappointing and I’m not sure I would build with them again.

Pulte provides many many choices for the home buyer.

Was mostly satisfied with the building process. The finishing was not not the best. Some issues although minor were not up to expectation. More effort needed on fine details especially when a home is new.

Very responsive team in communication but action is a bit slow maybe for valid reasons. Just a few items we are not happy with—we have to walk into a dark garage to find the light switch. The dining area light can only be switched from one side, We may have to spend extra to have an electrician rewire these light switches . The grading around the house draws water in, instead of away, this is being reviewed by construction manager. Good overall.

Good job

Overall it's been ok but not fully satisfied experience. More transparency would be really helpful

I had very good experience with the purchase especially with Cathrine Kleve and all. The one think made me almost pull out was the loan process. This is the worst compared any other builders. The loan process should be improved a lot. They dragged to the very last minute asking for documentation and all and it doesn’t make any sense with all the documents they ask, even with people with 800 credit score.

Insulation could have been done better. Noise is visible across the entire house

I recently purchased my first home and had a positive experience with the sales consultant, Jacqueline. While the building materials used were average, the quality of the paint used could have been better. Additionally, I noticed that there was a leak in one of the windows which caused cold air to flow in from both sides. Moreover, I found a crack in the drywall above the fireplace. However, I submitted tickets for these issues and received a response within 48 hours. Overall, the house is good and I'm happy with my purchase.

It’s been a lovely home so far! We’ve had a few issues that came up and we’re address right away. We’re very appreciative to Pulte for our new home, and first new build!

Home was built with reasonable quality that one would expect from a national builder. Pulte has been very responsive addressing minor issues. Tim, the construction supervisor was very helpful during the build process.

There are so mony great things I can say about the whole process of building and closing on my new home, but I have to say that I have had issues with it being cold in my lower level that are still not resolved after having been in my corner unit for over 7 weeks. Folks - I really dislike leaving bad feedback but, when I say my lower level is cold, I mean it was 45 degrees on that floor with ice coming out of the wall socket, all around the windows and even on my wall. When I would hold a candle up to the socket and window, it would blow out. I have had a really difficult time getting someone out to help and have done everything I can to mitigate the cold myself, but it hasn't really helped. After talking to several people and making multiple phone calls, someone came out about two weeks ago to do an infrared scan of the area. What they found was significant cold coming from the socket and the window on the side of my corner unit. The gentleman said that someone forgot to put insulation around the socket. He ended up filling it with expandable insulation but said he couldn't do anything about the windows. The IR scan, he said, would be sent off to another team and they would call me in about 1-2 business days. A week later, I heard nothing. I started making phone calls again to try and figure out who was supposed to take care of the issue. I was able to contact someone who said that the socket guy did not let anyone know that the windows needed to be fixed and I would get a call from that team in 1-2 business days. Again, another week later, I heard nothing. I called and left a message saying that I never received a call, my lower level is UNLIVEABLE and living like this is unacceptable (it HAS warmed up to 55 degrees though)! I did receive a call back today and was told someone will be coming to look at it tomorrow. I am HOPING this will resolve it, but based on how it has been going, I'm not very confident. ... More