Pulte Homes Reviews in Minneapolis St. Paul, MN

The closing procedure had its hiccups to no fault of mine. I am still waiting to be contacted by Pulte's outside vendors to correct a couple issues. Pulte has responded and fixed what they could do. All in all, I love my home.

The day we moved in, realized the Gas leaking, water not softening , nails all over pavement and flattened our car tires twice, tripping the circuit breaker and many more.

I want to ensure I rate this correctly. It may be due to the Construction Manager specifically at our location, the experience was not at all pleasant. First of all the sales agent was very pleasant till we signed and offered the initial.offer but then at later dates was not helpful at all. The construction manager was over committing and not delivering. The higher ups in Pulte were really good, very responsive, communicative, jumped right into our problem and resolved it. The closing title people were great. Like I said, it may be specific to our location..

This is my first one so I’m not sure what to expect. But I noticed a lot of things that are not done as I expected.

For now the only thing that is bothering me is the front door. The black paint is coming off since day one and now it’s an eyesore. Apparently this can’t be fixed till spring … which is kinda absurd as we have to live with this eyesore till spring !

This was my first experience building from ground up and during the start of the process I felt rushed or pushed into signing without going through all the features and options the house had. I now wish some of the features I should of picked. After living in the house for a month now, I am noticing some unfinished worked...unpainted walls, poor worksmanship cover ups, little things here and there. I do enjoy my house and don't know if I can every buy another house that has been pre-owned.

Pulte subcontracts its work. Some of the craftsmanship is of great quality, others I wouldn’t mind gutting and starting over. Remember Pulte mass produces these homes - some of the work is rushed and it is evident. Once work is complete, they will not remove and start over. They will simply put a bandaid on it. Recommend buyer stopping by the home frequently. Highly recommend making two design appointments. We felt rushed through that portion of the process. Staff is kind and provides timely responses. Ask questions especially at the design appointment.

The experience of buying this home was okay. Yes beautiful house and location BUT they were extremely late. They kept pushing the closing date back and back and at the same time the interest rates were going up and up. That of course did not benefit us at all. The people that showed us the final result, Mark was awesome, very nice guy. he was very helpful.

We love our home, I should start with that. We are so happy with the location, lot, and upgrades that we chose. The floorplan is perfect for our growing family. However, we had many issues along the way. Our PM was difficult to deal with and did not want to help us with problems that his contractors caused (hole cut in the ceiling, cafe light installed in the wrong spot). This led to a lack of trust and shaken confidence in Pulte and our PM. Thankfully, everything turned out alright after we had to fight for these issues to be resolved.

Overall they’re ok

We love our townhouse.

The initial process was great, the mortgage experience was not and there have been a number of issues post move in we have had to fix. Contractors aren’t always the most responsive but could be due to availability

We like our new townhome and most of the workmanship is very good. Still, some small glitches are obviously covered over with a little elbow grease and paint. At the right light angle that becomes too obvious. However, I am thrilled with the most of it. Just be aware. Your choices session is WAY too short and pushed>

Every Pulte employee was a joy to work with from start to finish. All were clear, concise, professional, and friendly. Up until closing weekly updates were given and appreciated. In my opinion, workmanship and materials used are far from excellent. This includes sheet rock, paint, flooring, studs placed at 24 inches, lighting selections, and energy efficiency. The wind blows right through my front door. Since closing it had Ben difficult to get information and timelines for exterior work such as grading and concrete. The development is going to be beautiful and the location is perfect for me.

although 99% is as expected there are lingering issues not resolved since closing about 40 days ago. There is an gas odor coming from the sinks especially bathroom sinks that a plumber was supposed to come and fix but the construction site manager told us they should have contacted us we have not heard a word. The HOA was to approve putting gutters and storm doors so we could add these and again no word after sending in the information. Pulte Mortgage was a total insane disaster and luckily we were able to scramble at the end and pay with cash for closing. Pulte Mortgage put us through living hell for weeks and would have caused us to lose all our warranties because they could not close in the name and just told us to change the title after we purchased. The best term you could use for Pulte Mortgage is a group of complete morons and incompetent buffoons. I have had 4 major issues to communicate with Pulte customer service and they completely side stepped 3 of the 4 by telling me i had to deal with it myself (items affecting the entire community not just us). Customer service (angela) pretty much useless ... More

I have built five custom homes before our rowhome and I am extremely disappointed in the quality of the build and the lack of high quality products in our million dollar home.

We knew going into this process that there would probably be hiccups and delays, it's a nationwide big builder so things always vary by location, but decently satisfied with the Minnesota team. There was a major issue with mold in the framing stage, but it was remediated (would have preferred a more thorough remediation, but they did communicate ok during the process). They did cover the interest rate lock extension due to this delay pushing us past the original timeline. Our house is nice and new, but definitely not the highest quality (cracks, poor seals, drawers a little crooked). Warranty team is responsive to post-closing issues so far. Overall, solid 3/5 stars - you get a decent house, but it's better to manage your expectations going in, it's not going to be perfect. Also stay on top of issues during the build process - go in regularly and bring up issues to make sure they get corrected. ... More

Pulte offers low basic house quality and tries to push for upgrading. Example, they offer only two basic paint colors including white. If you choose the other color (not white), the wall and the ceiling will be painted with the same color. Because it is not common to have the ceiling painted with a color other than white, Pulte push the seller to upgrade or choose only white. Many of my neighbors including myself would prefer to by our house from Lennar if it has a better locations and lots. I believe that Lennar offers better quality houses, with great exterior designs with good prices.

Check everything

Pulte will pressure you to buy a home with ALL of their products - their home insurance, their mortgage company, etc. They will not stop pursuing you until after your closing. Remember, you need to put your own interests first, and Pulte will put their own interests first. Carefully review your options and don't let them bully you into buying their products. Consult with people you trust to make the best choice. Their home product is great, but they need to work on not being so aggressive. Their mortgage lender was so ruthless that he lied to me via e-mail to get a reaction out of me. This was after he had attempted to contact me numerous times to change my mind about the lender we had chosen. Personally, I would buy a Pulte house again (they do a beautiful job) but would never get involved with their other business units unless I was absolutely sure I was getting a better deal (don't take their word for it - do your research). ... More

We built our new home and it is great, but Pulte up-charges EVERYTHING so the price gets very hi unless you don't do any upgrades. Overall it was a good experience but now dealing with yard issues such as grading and sod that is going to potentially take 4 months during the summer is hard and should not ever take that long.

can only speak from the off the shelf lens. Some painting touch ups missed. Some cabinets, appliances not ready. Team forgot to punch out my water drain - so water in the house first week here. Team is slowly correcting. In my experience, things were missed. I really wanted turn key and easy for new build - we were close, but not all the way there.. This was also the slowest closing of my life (2 hours - because the names were wrong on most of the paperwork) and pulte has already sold the mortgage (totally normal but someone from pulte made a 10 minute conversation on how that wouldn't happen for 90 days; it happened in weeks). ... More

My biggest problem was the metal cover over the sewer drain in front bedroom

The quality of our home did not appear consistent with other homes done by Pulte. We were the last home in the neighborhood so we felt like our home was rushed and did not get the attention it should have. We are still waiting on several repairs and items to be finished nearly 2 months after move in. We do love the floor plan that we selected.

I did not have the best buying experience with Pulte from the mortgage issues to some of the details in the workmanship. I know the mortgage company is "separate" from the builder, however this is not my first new build and from past experiences with other builders, this one by far not the best experience. I had several issues upon moving in. The construction manager was great to work with but some of the other contacts did not live up to my expectations.