Pulte Homes Reviews in Minneapolis St. Paul, MN

We have been pleased with the home building process with Pulte Homes. Communication with the builder throughout the process. We are pleased with the quality of the home. Would recommend this builder to others.

Great homebuying experience overall. Would recommend to anyone who is considering to get their new house.

Builder met our expectations. There was some confusion but was sorted out right away.

Overall a positive feedback. Pulte mortgage is another stroy.

The first thing that stood out to us was the customer service, especially from our sales consultant Robb. He was responsive to all our questions and always made us feel like our time was valued. We also appreciated the transparency of the building process and prices; however, I did dock 1 star just because I felt like prices were so high (thanks COVID). Overall, I would certainly recommend Pulte to any new home builder...they made the process very easy (and as least stressful as possible), especially for a first-time homebuyer.

This process was entirely unacceptable and unprofessional. The construction manager changed several times, no communication, rushed process without the unit being complete and the people inside do not talk to one another other than sharing your confidential business. They try and make you feel like you have to use their title company and you absolutely do not, it’s the buyers (legal) choice. The title company was rude and inconsistent. The whole building process was a nightmare to say the least. This was not a happy or good experience but then you get so far into the process that it feels hopeless if you don’t move forward with it. I would not recommend this builder or this process to anyone. Read your documents. ... More

Pulte Homes are great quality and they value their customers

For the most part, we are very happy with our experience

We had a good experience.

the home quality is terrible

Had a great experience with Pulte

Great experience, customer service, and quality.

For now the only thing that is bothering me is the front door. The black paint is coming off since day one and now it’s an eyesore. Apparently this can’t be fixed till spring … which is kinda absurd as we have to live with this eyesore till spring !

It was a stressful time to buy but pulte made the experience as efficient and hassle free as possible and we appreciate our new home.

Made this process very easy for us and was great at communicating throughout the process.

Building progress was slow with a lot of stops and starts due to supply issues, labor shortages, etc. This was not the builder's fault. Overall workmanship of the contractors was fair to decent - I felt the workmanship and materials could have been better.

We love our house! The communication was great with the sales person Lamar. Building took 10 months from the time we bought in December to closing end of October. Construction manager was good. I wish we would’ve had more communication that sod was being laid vs not being told at all, although it was great to get it in (they needed someone home to get in garage for irrigation so would’ve been nice to have known). A little sloppy with painting, our floors were covered in splatter. We requested someone come clean it off and they didn’t get it all so I’ll need to request it again. I feel like they need a final walk through to make sure everything looks good for the client, ie cosmetic things like paint splatter, pen on floor, dust everywhere. Also didn’t have pressure in our main bathroom shower for a few days until someone came and checked it out. Apparently there was tape in there. Love the house, but would love it more if we didn’t need things fixed afterwards. ... More

This home buying process was a challenge for me. The Field Manager and Sales Rep. are two of the greatest people within this field. As a first time single home buyer, they both made me feel comfortable and answered my questions along the way also explaining the difference in some of the options I chose.

We are very pleased with our new Pulte Home. Our site manager Scott B has been outstanding

Great customer service. Love my new townhome

Communication during the building process has been a huge issue. When we pointed out poor workmanship throughout the process, we often got kickback or we felt we were a bother to the building supervisor. Our house is beautiful, but we constantly finding issues with poor workmanship and we get little or no response from building supervisor. After talking to neighbors that claimed to have the same issues we discovered we were often lied to (they fixed things at their house we were told nothing could be done vise versa)

This builder was very easy to work with. They did a great job addressing all of my concerns.

Good experience, fast at responding

My husband and I are very pleased with our Pulte Home.

Would not do it over again given the chance and I think that's about sums up how I feel about the process and our new home with Pulte. We were made to feel bad when we brought up issues. We were treated as if we were wrong in many instances. Just terrible customer service for the money we paid.