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Pulte Homes Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.

Read all 436 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Minneapolis-St. Paul Area

436 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.9

Pulte Homes in Minneapolis-St. Paul Area

View Homes

Customer Reviews

The initial process with my Sales representative

  • Sandra L.
  • Verified HomeBuyer
  • May 31, 2021
  • Cottage Grove, MN

My home is beautiful. I love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - This detailed finishing work isn’t what I was expecting.

  • Heidi L.
  • Verified HomeBuyer
  • May 26, 2021
  • Savage, MN

This detailed finishing work isn’t what I was expecting. We were left with many spaces, shadow lines, seams and some major flaws in our sheet rock mud. A little disappointing.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Mixed reactions

  • Anonymous
  • Verified HomeBuyer
  • May 19, 2021
  • Minneapolis, MN

Mixed bag of individuals throughout the process. Some parts went well: our construction site manager is responsive and cares about her work. Sales is typical: brash, not super helpful in reviewing *all* details, very “hands tied” approach. It felt more like a transaction than any partnership. TBD on exterior work and warranties. Talk a good game but I am a bit hesitant to believe it given neighborhood chatter. Do research and be VERY vocal at all stages for your home; it’s not worth it to have surprises come up due to Pulte’s lack of transparency (despite all the workbook binders they ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Blaine and Jody were great to work with!

  • Patrick G.
  • Verified HomeBuyer
  • May 19, 2021
  • Victoria, MN

You are in good hands with Blaine as he is very responsive and friendly. He goes above and beyond to make sure your home building experience is the best thing to ever happen to you. I would recommend Pulte 100% just because of Blaine.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - quality of homes is great so far.

  • Gaurav U.
  • Verified HomeBuyer
  • April 19, 2021
  • Minneapolis, MN

quality of homes is great so far. the materials are high quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication

  • Hannah J.
  • Verified HomeBuyer
  • April 09, 2021
  • Plymouth, MN

Every step of the process with Pulte was great! We had an excellent sales manager that answered all of our questions and felt like a go-to guide throughout the process, better than any other builder we talked with. The construction team was also wonderful! Our construction manager was very trustworthy and knowledgeable and made us feel like our home was in good hands at all stages of the build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I am feeling great for choosing pulte

  • Nikhil K.
  • Verified HomeBuyer
  • April 08, 2021
  • Victoria, MN

I am feeling great for choosing pulte

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everyone was very friendly and professional.

  • Tois H.
  • Verified HomeBuyer
  • March 05, 2021
  • Osseo, MN

We were very pleased with the building process. Michael Andreen was usually available and quick to respond to our questions about the building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Quality Construction and delivery of the is great.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Minneapolis, MN

Quality Construction and delivery of the is great. But we noticed couple of things to be improved. After closing home response is not that great. Need to understanding the customer pain. Simply saying after touching some rough-ins they will say warranty will be gone, At the time of closing also co-ordination not that great for colleting the keys.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Better than expected

  • Marcus G.
  • Verified HomeBuyer
  • February 02, 2021
  • Dayton, MN

I wasn’t sure what to expect with a new home build and only heard stories about negative experiences. I’m pleasantly surprised to report that my experience has been great. Be aware that you will need to pay attention to the details. The framing, foundation, trim, appliances, and design selections. As a buyer, you are purchasing YOUR home. It’s in your beat interest to be highly involved in the build process. If your expectation is a HGTV hands off experience you may find yourself disappointed. Stay engaged with the process. Find all pictures you can representing the features and materials ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Craftsmanship is hit or miss

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • Savage, MN

Pulte subcontracts its work. Some of the craftsmanship is of great quality, others I wouldn’t mind gutting and starting over. Remember Pulte mass produces these homes - some of the work is rushed and it is evident. Once work is complete, they will not remove and start over. They will simply put a bandaid on it. Recommend buyer stopping by the home frequently. Highly recommend making two design appointments. We felt rushed through that portion of the process. Staff is kind and provides timely responses. Ask questions especially at the design appointment.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Pulte Homes - Great work and Great people to work with.

  • Mani E.
  • Verified HomeBuyer
  • January 27, 2021
  • Lake Elmo, MN

Great work and Great people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I would not build with Pulte again.

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Minneapolis, MN

I would not build with Pulte again.

Pulte Homes responded:
We are so disappointed to hear that your experience left you uninterested in building with us again. If you need any assistance with unresolved concerns or would like to share any additional feedback please feel free to email customersupport@pultegroup.com and please include your address and contact information. ^AH

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Pulte Homes - The timeliness and transparency of the process was great.

  • Samantha M.
  • Verified HomeBuyer
  • January 26, 2021
  • Minneapolis, MN

The timeliness and transparency of the process was great. Our construction manager (Kari) sent us weekly updates so we knew what was going on the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time builders and we felt like we were listened

  • Molly D.
  • Verified HomeBuyer
  • January 13, 2021
  • Lakeville, MN

We are First time builders and we felt like we were listened to and even though I consider this more of a “cookie cutter” home as these homes are made by the hundreds, details were never dismissed. Quality control was very good and overall it has been a great experience. We would recommend building with Pulte

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quality workmanship, layout options, and streamlined purchasing process

  • Ryan P.
  • Verified HomeBuyer
  • December 16, 2020
  • Savage, MN

Although customizations are not an option outside of the available upgrade options (the negative for our situation), the build quality and workmanship is not far off from high end builder quality (the positive). This is our 2nd Pulte home. We had spent the last 2 years looking to move to a better location for our family situation. We looked at many existing homes and competitive builders, but ultimately ended up picking Pulte for their ideal home layout options, high efficiency standards, and quality (as seen in our last Pulte home and our current home. I have not uncovered "cutting ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Our field manager Tyler was wonderful and made our entire experience!

  • Sarah L.
  • Verified HomeBuyer
  • December 01, 2020
  • Lakeville, MN

Pulte is a good builder and we feel happy we went with Pulte - our field manager was very helpful and responsive!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Field manager

  • Kathleen V.
  • Verified HomeBuyer
  • December 01, 2020
  • Victoria, MN

Very responsive to issues that come up

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We absolutely love our home and the floor plan.

  • Angela L.
  • Verified HomeBuyer
  • November 10, 2020
  • Lake Elmo, MN

We absolutely love our home and the floor plan. Heidi and Andres were fantastic to work with and always answered our questions and kept us informed.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Andreas and Heidi!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Lake Elmo, MN

Andreas and Heidi made the whole experience easy from start to finish. We absolutely love our new home!!

Pulte Homes responded:
We are so pleased to hear that our team made your experience so wonderful! Thank you for taking the time to share this feedback and we wish you all the best in your new home. ^AS

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home but even with options the material quality is lagging

  • Scott R.
  • Verified HomeBuyer
  • November 05, 2020
  • Plymouth, MN

Overall this was okay. We were familiar with the builders as we built another house with them. Its unfortunate that any upgrade you get with them is still okay material quality. Specifically the carpet is poor (both low grade and high grade) and we were really disappointed with the cabinets. We went "top of the line" and our cabinets look pretty cheap. This sounds weird, especially with low interest rates but I'd recommend getting only structural options and then replacing cabinets, countertops, lights, flooring with higher end products. You'll net the same price but with the headaches ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Pulte was very open to sharing the status of the build.

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2020
  • Minneapolis, MN

Pulte was very open to sharing the status of the build. Our house was finished on time and they have been very responsive to fixing a few minor things.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Avoid them

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Prior Lake, MN

Pretty bad experience including Pulte mortgage. Quality is pretty bad, cheapest materials, have to constantly monitor the process.

Pulte Homes responded:
We are so sorry to hear that you have not had a pleasant experience building your new home. If there is anything we can help address or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Pulte Homes - Sales was great!

  • Anonymous
  • Verified HomeBuyer
  • October 28, 2020
  • Savage, MN

Sales was great! Our design appointment was the most fun! Our PM was great too and super communicative through the process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Poor quality

  • Anonymous
  • Verified HomeBuyer
  • October 20, 2020
  • Minneapolis, MN

Poo quality building.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1