Pulte Homes Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.
Read all 384 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 4 out of 5 stars in Minneapolis-St. Paul Area
384 Reviews in Minneapolis-St. Paul Area
Pulte Homes in Minneapolis-St. Paul Area
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Customer Reviews
Pulte Homes - house quality as good as we expected.
- Aili J.
- Verified HomeBuyer
- July 05, 2022
- Osseo, MN
house quality as good as we expected. very roughly material. and after closing , customer service reaction too slow to fix rest home issue.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not good !
- Jennifer T.
- Verified HomeBuyer
- April 30, 2022
- Saint Paul, MN
I would like a call from my builder.. no one will call me back after contacting them multiple times. This is super frustrating. And today I found out I have water damage in my home from the rain. I would not recommend Pulte.
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte Homes - the home quality is terrible
- Tianqi Y.
- Verified HomeBuyer
- January 19, 2022
- Saint Paul, MN
the home quality is terrible
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cheap house
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Saint Paul, MN
Never again! Rushed cheap low quality
Pulte Homes responded:
We are sorry to hear that you are unhappy with the quality of your new home. If there are any unresolved concerns we can help address or any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad Design and Super Bad customer service
- Prateek A.
- Verified HomeBuyer
- August 11, 2021
- Prior Lake, MN
1. Vents making noise and pulte says they cant do anything. Cant sit in that room and do anything. 2. Bath flushs, and shower making so much noises that you hear on whole house. If someone goes bathroom in night, flush can wake others in different room. Bad Bad design 3. Staircases railing making noise, Windows put on wrong spots 4. After closing super bad customer service.
Pulte Homes responded:
Thank you for taking the time to share your concerns with your home so we can help address them. In order for us to escalate these concerns, we would appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you again. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality
- Anonymous
- Verified HomeBuyer
- October 20, 2020
- Minneapolis, MN
Poo quality building.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible service.
- Ludmila M.
- Verified HomeBuyer
- December 02, 2019
- Lakeville, MN
We ordered a kitchen upgrade and countertop upgrade. Job was done terrible and not professionally. My kitchen island is off level and crooked, my countertop looks used and "dirty" and my kitchen cabinets were full of stain spots that made the doors look dirty. Crown molding was not level, cabinet doors were also bendy and curved. Drawers were not adjusted. Granite backsplash was 1/4inch shorter than the countertop itself. My house looks as if it was built by a 5 year old. Carpet was not placed correctly and was not stretched all the way leaving holes between the wall and carpet. There is a ...
Pulte Homes responded:
This is incredibly disappointing to hear as it is not the experience we seek for you to have but we thank you for bringing it to our attention. We would like to look into this situation and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
we are very disappointed with the overall experience and the poor construction oversight by the field manager,Poor communication
- Chrysantha I.
- Verified HomeBuyer
- October 03, 2019
- Chaska, MN
Never recommend to any one. It has been a nightmare no updates, poor communication and very poor quality
Pulte Homes responded:
Hi Chrysantha. We are so sorry to hear that you have had a negative experience with your home build. If you would like to discuss further or have unresolved concerns, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very poor job on finishing and not good customer service
- Rajesh D.
- Verified HomeBuyer
- June 25, 2019
- Plymouth, MN
very bad customer service from builder manager , service people . Had issue with garage door , they saying we hit the door by car !! Very irresponsible builder
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and have shared your comments with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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