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- Minneapolis-St. Paul, MN
Pulte Homes Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.
Read all 406 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Minneapolis-St. Paul Area
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Customer Reviews
Poor quality
- Anonymous
- Verified HomeBuyer
- October 20, 2020
- Minneapolis, MN
Poo quality building.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible service.
- Ludmila M.
- Verified HomeBuyer
- December 02, 2019
- Lakeville, MN
We ordered a kitchen upgrade and countertop upgrade. Job was done terrible and not professionally. My kitchen island is off level and crooked, my countertop looks used and "dirty" and my kitchen cabinets were full of stain spots that made the doors look dirty. Crown molding was not level, cabinet doors were also bendy and curved. Drawers were not adjusted. Granite backsplash was 1/4inch shorter than the countertop itself. My house looks as if it was built by a 5 year old. Carpet was not placed correctly and was not stretched all the way leaving holes between the wall and carpet. There is a ...
Pulte Homes responded:
This is incredibly disappointing to hear as it is not the experience we seek for you to have but we thank you for bringing it to our attention. We would like to look into this situation and would appreciate if you could email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
we are very disappointed with the overall experience and the poor construction oversight by the field manager,Poor communication
- Chrysantha I.
- Verified HomeBuyer
- October 03, 2019
- Chaska, MN
Never recommend to any one. It has been a nightmare no updates, poor communication and very poor quality
Pulte Homes responded:
Hi Chrysantha. We are so sorry to hear that you have had a negative experience with your home build. If you would like to discuss further or have unresolved concerns, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Pulte is not a good builder.
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Plymouth, MN
There are so many issues ranging from poor construct to mortgage process.
Pulte Homes responded:
We are so sorry to hear that you had a negative experience. If you have specific concerns or would like to discuss further, please email socialcare@pultecare.com and our team will be in contact. ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Very poor job on finishing and not good customer service
- Rajesh D.
- Verified HomeBuyer
- June 25, 2019
- Plymouth, MN
very bad customer service from builder manager , service people . Had issue with garage door , they saying we hit the door by car !! Very irresponsible builder
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and have shared your comments with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very poor service of title company ! Never recommend use this company service ! Never check all documents before closing date!
- Anonymous
- Verified HomeBuyer
- April 30, 2019
- Prior Lake, MN
Site service is good !
Pulte Homes responded:
We apologize that you didn't have a good experience with our title company. If you'd like to tell us more, please message us at socialcare@pultegroup.com. --Sarah
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 2
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