Pulte Homes Reviews in Minneapolis St. Paul, MN

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive experience with us yesterday! It's wonderful to know that everyone you interacted with was polite and knowledgeable. Congratulations on your new home, enjoy! ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you had a great experience with your construction manager, but we’re sorry that the point-of-sale experience didn’t meet the same standard. We appreciate your insight and will use it to help improve consistency across the entire process. ^KH

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience and are happy with your new home! ^KH

Pulte Homes responded:
Thank you for bringing this to our attention. We’re truly sorry to hear about the delays, the communication challenges with your sales representative, and the feeling of being rushed throughout the process. We'd like leadership to be aware of this, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re delighted to hear that the team helped make the Lowry model a reality for you, accommodated your preferences, and delivered a thoughtfully designed home at a fair price. At the same time, we’re truly sorry that the home wasn’t properly cleaned on move-in day and that it took more effort than it should have to get those items addressed, especially after being assured they would be taken care of. We appreciate your patience and your honesty, and we’re so glad to hear that despite this, you’re really loving your new home and community! Thank you again. ^KH ... More

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that you love your home and its location in the neighborhood, and we appreciate your kind words about the overall purchase process! We’re sorry to hear about the issues with the garbage and recycling bins as well as the uneven heat distribution, we would like to make leadership aware of them. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We’re sorry to hear that your recent experience didn’t fully meet the expectations set in previous years. We appreciate you bringing these construction concerns to our attention, both during and after the build. We'd like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that our sales, mortgage, and closing teams were professional and helpful throughout your journey! We truly appreciate your kind words and hope you enjoy your home for years to come! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are truly disappointed to hear about your experience and regret the disappointment that came from this. We would like to escalate your concerns to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're delighted to hear that you had a great experience while working with our teams! Congratulations on your new home, welcome to the community! ^KH

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad your home is in great shape and that our construction manager provided a thorough walkthrough! We appreciate your insights regarding the lighting, we will share your comments with the appropriate team for the future! ^KH

Pulte Homes responded:
Thank you for sharing your experience with us. We regret to hear about the concerns you’ve experienced with workmanship, as this is not the experience we strive to provide. We’re glad to know our team has been responsive to your service requests, and we want to ensure your home meets the quality you expect and deserve. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall homebuying experience went well and that our staff provided helpful support! However, we’re sorry to learn that the quality of some of the equipment did not meet your expectations, and we’ll be sharing your comments with our team as we continually work to improve. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to provide feedback. We're so glad to hear that you were treated with respect and that Roch resolved all of your concerns before moving in! It's wonderful to know that you feel well informed about your home and the surrounding area! Congratulations on your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that overall, you had a great experience while working with our team! Enjoy your new home! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re happy with the build quality of your townhouse and the communication you received throughout the process! We also appreciate your thoughts on finishes and upgrades, and will be sure to share this with our team for future consideration. Congratulations on your new home, enjoy! ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a good experience with us and are satisfied with your home's quality. That said, we're sorry to hear that you are experiencing concerns in your home and lack of resolution. We'd greatly appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear your home was finished properly, but we’re sorry for the frustration around the delayed sod installation. We'd like to ensure that leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're truly sorry to hear about the appliance quality and ongoing issues with the cabinet drawers. We'd like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your buying experience was great and that our team provided excellent support throughout the process. We’re sorry to hear that the post-purchase experience with the HOA and Pulte hasn’t met the same standard. Your comments are appreciated and will be shared with the appropriate teams to help us improve. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your family is happy and enjoying your new home! Congratulations and wishing you many happy years ahead! ^KH

Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that you had a positive home-buying experience with Catherine and the rest of the team. We sincerely apologize for the frustration you experienced during the loan process, it’s clear we fell short in that area. Your feedback is appreciated and will be shared with our lending partners to help improve the experience for future buyers. Thank you again. ^KH

Pulte Homes responded:
Thank you for taking the time to share your experience. We sincerely regret that your closing and move-in process did not go as smoothly as it should have. It’s disappointing to hear that your home was not fully complete at the time of move-in, and we understand how frustrating and concerning that must have been. We would like to learn more about this so that we can help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience. We want to ensure leadership is aware of this situation and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH