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Pulte Homes Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.

Read all 444 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Minneapolis-St. Paul Area

444 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.9

Pulte Homes in Minneapolis-St. Paul Area

View Homes

Customer Reviews

Prioritize Next Dollar Over Completing Projects

  • Anonymous
  • Verified Homebuyer
  • July 28, 2025
  • Rogers, MN

Finished the house itself just fine but have prioritized finishing the sod for houses that don’t have anyone living in them before ours that has been done for over two months. Feels like they don’t care about you after you signed for the house even though they haven’t fulfilled the commitment.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear your home was finished properly, but we’re sorry for the frustration around the delayed sod installation. We'd like to ensure that leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 3

Quality of workmanship and appliance is not good

  • Anna L.
  • Verified Homebuyer
  • July 24, 2025
  • Saint Paul, MN

Appliamce s are look like the lowest price ones and cqbinet drawrrs are falling out because they used wrong size od screws used. Third time and seems like it will keep happening until all replaced by longer screw sized.

Pulte Homes responded:
Thank you for providing feedback for us. We're truly sorry to hear about the appliance quality and ongoing issues with the cabinet drawers. We'd like the opportunity to address your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 3

Competent and easy process for start to finish in buying our new home

  • Anonymous
  • Verified Homebuyer
  • July 18, 2025
  • Minneapolis, MN

the buying experience was great and the personnel fantastic!; the Staff competence and attention to detail through the process was excellent. The after buying and having to deal with the HOA/Pulte not so great.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your buying experience was great and that our team provided excellent support throughout the process. We’re sorry to hear that the post-purchase experience with the HOA and Pulte hasn’t met the same standard. Your comments are appreciated and will be shared with the appropriate teams to help us improve. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home

  • Anonymous
  • Verified Homebuyer
  • July 15, 2025
  • Osseo, MN

My family is very happy with our new home and i has been a great experience building a home with pulte.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your family is happy and enjoying your new home! Congratulations and wishing you many happy years ahead! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

The loan process should have been better

  • Krishnam T.
  • Verified Homebuyer
  • July 15, 2025
  • Lakeville, MN

I had very good experience with the purchase especially with Cathrine Kleve and all. The one think made me almost pull out was the loan process. This is the worst compared any other builders. The loan process should be improved a lot. They dragged to the very last minute asking for documentation and all and it doesn’t make any sense with all the documents they ask, even with people with 800 credit score.

Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that you had a positive home-buying experience with Catherine and the rest of the team. We sincerely apologize for the frustration you experienced during the loan process, it’s clear we fell short in that area. Your feedback is appreciated and will be shared with our lending partners to help improve the experience for future buyers. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Mr. Not good experience

  • Mohamud A.
  • Verified Homebuyer
  • June 03, 2025
  • Cottage Grove, MN

Rushed the customer to close before the house completed, wait the keys for couple days when signed all paperwork and payments, Moved in incomplete house inside and outside,roofing fly out couple times when heavy winds comes, lights falls down in the kichen,washing machines unsecured, leak in the kichen

Pulte Homes responded:
Thank you for taking the time to share your experience. We sincerely regret that your closing and move-in process did not go as smoothly as it should have. It’s disappointing to hear that your home was not fully complete at the time of move-in, and we understand how frustrating and concerning that must have been. We would like to learn more about this so that we can help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Other builders available

  • J. H.
  • Verified Homebuyer
  • March 12, 2025
  • Victoria, MN

Was told things would get attention to did not happen.

Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience. We want to ensure leadership is aware of this situation and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Good overall first time home buying experience

  • Michael C.
  • Verified Homebuyer
  • March 04, 2025
  • Osseo, MN

Great overall first time home buying experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great homebuying experience, unusual number of workmanship issues

  • John H.
  • Verified Homebuyer
  • February 26, 2025
  • Rosemount, MN

I needed a home quickly because of another builder falling through on the home I had planned to purchase. Pulte was super helpful in finding me a similar home that met my need within my price range and even had additional move in deals that I qualified for. They were able to close really quick and I was in my new home in 30 days. I have had a large number of issues with the quality of the work done. Missed painting and bad caulking in multiple areas. I also had issues with the front door handles being damaged and the door frame for the garage entry door being broke to the point the door ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Overall, a very good experience with Pulte Homes

  • Anonymous
  • Verified Homebuyer
  • February 25, 2025
  • Lake Elmo, MN

Communication, and being up front with each other are keys to a successful experience with Pulte Homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Immense Disappointment

  • Anonymous
  • Verified Homebuyer
  • February 18, 2025
  • Saint Paul, MN

Workmanship is poor, at best. Windows were different measurements resulting in blinds not fitting, Finish work from flooring to sanding and painting is substandard for new home expectations. Loan consultant would not return my calls AND emails. It had been a terrible experience and wish there was a lemon law for new home purchases. The home will be on the market as soon as the rest of the developers is closer to completion. Buyer beware.

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your home's workmanship. We appreciate you bringing these matters to our attention so that we can share them with our local leadership team. Please email us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Sales

  • Alejandro G.
  • Verified Homebuyer
  • January 02, 2025
  • Victoria, MN

Mary was great to work with throughout the whole process, responsive and always answering questions in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible mortgage team

  • Anonymous
  • Verified Homebuyer
  • December 28, 2024
  • Lake Elmo, MN

Whatever you do, don’t use Pulte Mortgage. My loan advisor, who didn’t do any advising completely dropped the ball and I wasn’t able to lock into the terms that I signed up for. Brenden wasn’t apologetic nor helpful during any part of this process and neither was anyone else.

Pulte Homes responded:
We are so sorry to hear that you had a frustrating experience working with Pulte Mortgage. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^AF

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Amazing

  • Kyle V.
  • Verified Homebuyer
  • December 27, 2024
  • Cottage Grove, MN

Everyone we worked with during the process was outstanding and helped us so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Enjoying our new Pulte Townhosue

  • John S.
  • Verified Homebuyer
  • December 25, 2024
  • Hamel, MN

Back in May of this year we decided to sell our home and but a new Pulte Townhouse that had not even broken ground. Pulte said we should be able to close on it in late November or early December. We were dubious of their time line but lo and behold and we did just that and we love our new home. We were kept abreast of developments eavh week with an email from the manager and week by week we watched our new townhome being built.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Homeowner

  • Anonymous
  • Verified Homebuyer
  • December 25, 2024
  • Cottage Grove, MN

Review all the small items that need attention. Chipped door trim, paint missing, drafty windows, squeaky floors, scratched windows, patio door out of alignment, damage to vinyl floor, leaky sink. Etc etc etc.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

As a first home buyer - It's a great experience purchasing a home with Pulte

  • Anonymous
  • Verified Homebuyer
  • December 08, 2024
  • Hamel, MN

Overall it was an easy process purchasing a home with Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New home at Amber Fields

  • Jennifer K.
  • Verified Homebuyer
  • December 08, 2024
  • Rosemount, MN

Thanks to the Pulte team at Amber Fields! Everyone has been very responsive to my questions, and there have been many! I especially want to commend Brien. He has been so helpful His experience and advice is very much appreciated. A few weeks ago I had a sloppy washer/dryer installation from another vendor. It was late Friday afternoon and Brien immediately came by to help me resolve an issue. It's been a crazy year but I'm glad to be HOME!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

I Love My New Pulte Home

  • Nathan F.
  • Verified Homebuyer
  • December 07, 2024
  • Victoria, MN

High quality craftsmanship and quickly reply to questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Work

  • Kevin F.
  • Verified Homebuyer
  • December 02, 2024
  • Saint Paul, MN

Thanks so much to your sales and home construction team. Lara in sales was very helpful and Nathan the construction supervisor for our unit was excellent and very helpful. Great job. We are quite happy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Build materials are below average

  • Venkata M.
  • Verified Homebuyer
  • November 30, 2024
  • Hamel, MN

Insulation could have been done better. Noise is visible across the entire house

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent, helping, guiding. Bashir

  • Bashir C.
  • Verified Homebuyer
  • November 10, 2024
  • Osseo, MN

It was a very good experience to buy new home from pulte. Received guidance, cooperation and help from Jacqueline and Kari always, whenever needed. Very happy with this experience. Recommended my friends as well

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loved working with Pulte

  • Anonymous
  • Verified Homebuyer
  • November 07, 2024
  • Lake Elmo, MN

Susan was amazing to work with in the model home she was my favorite!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Bereket G.
  • Verified Homebuyer
  • October 03, 2024
  • Cottage Grove, MN

Overall I was very happy to be able to work with pulte and recommend all our contacts to reconsider work with pulte but one concern I have is need to assign to adress any concerns in the office rather than we are chasing construction managers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Moderate quality

  • Thomas K.
  • Verified Homebuyer
  • October 03, 2024
  • Saint Paul, MN

Customer care and construction manager, as well as onsite agent are wonderful (Cha, Angela and Sov) materials (except window screens)-excellent. BUT, they should be note discerning of the subcontractors they use-Many walls not square, may air exchange and outlet receptacles not square-cupboard doors not tuned-poor workmanship-I used to be a framing sub-the “nice touches” only take a few extra minutes-I expect better for $445k!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4