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Pulte Homes Reviews in Minneapolis St. Paul, MN

What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.

Read all 436 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Minneapolis-St. Paul Area

436 Reviews in Minneapolis-St. Paul Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.9

Pulte Homes in Minneapolis-St. Paul Area

View Homes

Customer Reviews

It's been almost 3 months where is my lawn

  • Anonymous
  • Verified HomeBuyer
  • August 11, 2024
  • Rogers, MN

It's been almost 3 months where is my lawn

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

B

  • Bryan C.
  • Verified HomeBuyer
  • August 10, 2024
  • Rogers, MN

The initial meeting went well we signed and during our construction process had three different people represent Pulte. House was built on schedule. The mortgage process was absolutely horrendous and horrible. We were not aware of our approval for the purchase of our house until 30 minutes before our closing. No one reached out to apologize. No one reached out to assist us. No one reached out to provide us an alternate option. We had aNo one reached out to apologize. No one reached out to assist us. No one reached out to provide us a alternate option. We had a glue on our own and do it and ...

Pulte Homes responded:
Hi Bryan, thank you for letting us know about these issues. We have shared your feedback with local leadership and if you'd like to discuss your experience with us, please don't hesitate to contact us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Spec Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2024
  • Rogers, MN

We bought a spec home from Pulte. We really like the home layout and design, and their team chose a lot of updated but still neutral design options that we are happy with. There were some hiccups after first buying the home, but Pulte did work with us to address them in a reasonable manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

great!!

  • Musa J.
  • Verified HomeBuyer
  • July 13, 2024
  • Rogers, MN

If i express my sincere appreciation for the exceptional experience I had with Pulte Homes during the purchase of my home. As a satisfied homeowner, I wanted to share my positive feedback with you and highlight some key aspects that I believe other home buyers should know about my experience with Pulte Homes. First and foremost, I want to commend Pulte Homes for the outstanding quality of construction and attention to detail evident in my new home. From the moment I stepped into the property, I was impressed by the craftsmanship and superior materials used, which truly set my home apart from ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Less quality inspection

  • Sainath M.
  • Verified HomeBuyer
  • July 05, 2024
  • Hamel, MN

The day we moved in, realized the Gas leaking, water not softening , nails all over pavement and flattened our car tires twice, tripping the circuit breaker and many more.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Funding pulte’s bonuses

  • Adam W.
  • Verified HomeBuyer
  • June 07, 2024
  • Minneapolis, MN

Overall awful experience dealing with Pulte at every level. We were under contract for a specific package - after signing, Pulte changed the paint and carpet package and told us if we don’t like it we can back out of the purchase (Jake). We’ve had mismatched white paint colors in the house, paint over outlets, We’ve had 7 doors now that don’t latch, nails/rusty screws all over the outside of the home, siding falling off the house, wavy baseboard, ZERO escrow updates, and no one within the Pulte group will respond to us. Jack specifically told us if he made improvements to our home it ...

Pulte Homes responded:
Hi Adam, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful experience

  • Jessica C.
  • Verified HomeBuyer
  • June 07, 2024
  • Cottage Grove, MN

We had a wonderful experience with Pulte every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer first!

  • Carolyn P.
  • Verified HomeBuyer
  • May 31, 2024
  • Rogers, MN

Todd and Jackie made this experience easy and fun. Because I purchased from out of state, they were both so communicative and were able to answer all of my questions and sent weekly photos. I was very comfortable with the process and knew exactly what to expect every step of the way. Their primary goal was that I had appropriate expectations set, and, that I would love my home. I’d highly recommend Pulte; their customer service and quality of service and overall knowledge is top notch.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

they were very nice when I was buying but now nobody responds my e-mails

  • Edgar M.
  • Verified HomeBuyer
  • May 09, 2024
  • Rogers, MN

To buy is was very good experience, but now I want to contact somebody to ask questions and nobody responds, don't even respond the e-mails.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Details

  • Jasmin B.
  • Verified HomeBuyer
  • May 09, 2024
  • Minneapolis, MN

The details inside the house were not cleaned up. Trim is in terrible shape. The walls needed more painting as spots were missed. Whoever they sent out to fix the problems would just half work what needed to be done. For a $437k house, I dont feel like im getting my moneys worth.

Pulte Homes responded:
Hi Jasmin, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Our brand new Pulte home experience

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • SHAKOPEE, MN

We recently purchased a brand new Pulte home, moved in less than 2 months back and our experience in last 1 month has not been good at all. We had a leakage in one of the pipes in mechanical room which took almost a week to get fixed, noticed cracks on the wooden floor in few sections, bathroom lock’s doesn’t work most of the times and the walls get scratched very easily. Overall the quality of materials used in building the home are really bad and we wish we knew this before buying our dream home!

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

High Quality Builder with Exceptional Customer Service

  • Martin D.
  • Verified HomeBuyer
  • May 02, 2024
  • Rosemount, MN

We recently bought a home from Pulte. They are a nationwide builder based in Georgia. I was so impressed with the company I bought some stock. The company was very helpful. Robb and Brien were especially great. Overall they offer a very high level of customer service and walked us through the whole process from down payment to closing. They also offer exceptional warranties and prompt attention as issues arise. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Jessica B.
  • Verified HomeBuyer
  • April 10, 2024
  • Saint Paul, MN

Overall great experience. Our sales guy was amazing. He knew our budget and helped us use it according to our preferences. Our construction manager was also top-notch. He had great attention to detail and took the time to make sure we were happy. Our experience at closing with the lender was great too.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great House

  • Reuben V.
  • Verified HomeBuyer
  • April 03, 2024
  • Saint Paul, MN

House is very modern and built well. Beautiful kitchen and love the balconies. Excited for this house!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional Experience Building with Pulte Homes

  • Tenzing L.
  • Verified HomeBuyer
  • April 03, 2024
  • Rosemount, MN

I recently had the pleasure of building my dream home with Pulte Homes, and I couldn't be more thrilled with the experience. From the initial design phase to the final touches, every step of the process was seamless and enjoyable. One of the key reasons for my positive experience was the exceptional construction manager assigned to my project. From day one, she went above and beyond to ensure that all my needs were not only met but exceeded. They were attentive, responsive, and truly cared about delivering a home that I would love. Throughout the construction process, the construction ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I will recommend Pulte to my family and friends

  • Aleida S.
  • Verified HomeBuyer
  • April 03, 2024
  • SHAKOPEE, MN

This experience was excellent and easy from the beginning to the end, construction manager is excellent and answer any question I’m happy with my home Thank you

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Nice home

  • Michael L.
  • Verified HomeBuyer
  • March 10, 2024
  • Cottage Grove, MN

Overall its a nice house. We did a quick close, so it was almost finished being built. Had some issues, but Pulte is quick to fix things

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Overall Good experience

  • Ashish J.
  • Verified HomeBuyer
  • February 28, 2024
  • Rogers, MN

Good community and friendly neighborhood. My experience with Pulte was good except for closing date selection. But apart from that good customer service and very responsive to issues. Still only 1 month old home so more to come but so far so good. I am happy with my purchase.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Highland Bridge Townhouse

  • Jeffrey C.
  • Verified HomeBuyer
  • February 28, 2024
  • Saint Paul, MN

Pulte was very prompt and responsive with every question and request. Everything went as promised and planned, and we're very happy with our new townhouse.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy buying process

  • Michael C.
  • Verified HomeBuyer
  • February 03, 2024
  • Saint Paul, MN

We live outside the country, so most of the buying process had to happen remotely. The people at Pulte were very helpful every step of the way. Nathan was especially helpful, reviewing the house features once on a face time call, then again when I was in town.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A Blend of Satisfaction and Minor Hurdles

  • Gaurav P.
  • Verified HomeBuyer
  • February 01, 2024
  • Rogers, MN

I recently purchased my first home and had a positive experience with the sales consultant, Jacqueline. While the building materials used were average, the quality of the paint used could have been better. Additionally, I noticed that there was a leak in one of the windows which caused cold air to flow in from both sides. Moreover, I found a crack in the drywall above the fireplace. However, I submitted tickets for these issues and received a response within 48 hours. Overall, the house is good and I'm happy with my purchase.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

transparency and good value

  • Mustafa A.
  • Verified HomeBuyer
  • January 26, 2024
  • Rogers, MN

what is different from other builders: Pulte welcomes you in the construction site and they will respond to your notes and concerns and address them (if they make sense for sure). knowledgeable construction managers (at lease the one i worked with) and very responsive, they even helped me after the closing. Pulte periodic inspections: this process is very helpful and will point out any thing missed or not perfected by construction team and address all the issues, i have visited the site every single day and witnessed how thorough their inspections are. The sales team were transparent and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Interlaken Pulte home purchase

  • Edward M.
  • Verified HomeBuyer
  • January 25, 2024
  • Waconia, MN

Our Pulte home buying experience has been very smooth. The house quality of workmanship is excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a very good build

  • Richard F.
  • Verified HomeBuyer
  • December 27, 2023
  • Saint Paul, MN

Our construction manager Andreas was amazing! Everything I asked him I'd he could do, he did! He never let me down. There have been a few issues even after closing and he is still willing to help out. The closest doors do not open or shut properly once you hang up close so he is looking for a solution. All the closets only have storage shelves in them and do not have the proper racks for sliding clothes which he is also working on fixing for me. He is kind, patient, smart, polite and professional. Highly recommended!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Absolutely Awesome!

  • Joel S.
  • Verified HomeBuyer
  • December 21, 2023
  • Waconia, MN

Everyone was incredible to work with, the experience was the best.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5