Pulte Homes Reviews in Minneapolis St. Paul, MN

Our experience began with Kelley who was nothing short of fabulous. Whenever we had a question or concern, she was on top of it. Likewise, our construction manager, Tim, was helpful with all adjustments and questions. Our home came out wonderfully. The workmanship and attention to detail is evident and we're excited to have family and friends visit to see our new home.

Heidi the agent who showed me the Pulte homes was awesome from start to close. I am high maintenance and had a lot of questions and requests. It was also a stressful time for me as interest rates were climbing fast and home prices were starting to move down for the first time in a long time. Heidi stayed steady and confident. She was highly responsive, reassuring, and highly professional/appropriate as I was anxious. In addition Ryan has been great to work with. He was extremely detailed with his walk through and has kept me well informed as work is being done to finish the exterior and the remaining homes on my street. Both he and his partner Daniel (I think was his name) are very kind, considerate, and highly professional. ... More

Pros: The construction manager was very nice and responsive to questions about the build process and timeline. We were able to choose between different packages for the design (flooring, paint color, cabinet color, appliances). The end product is awesome and I'm very happy with having a new build home. Cons: The painters got paint on everything (light fixtures, flooring). There are two stains on the carpet in one of the bedrooms. The blinds that Pulte had as an option do not work (loud clicks and don't close all the way).

The experience of buying this home was okay. Yes beautiful house and location BUT they were extremely late. They kept pushing the closing date back and back and at the same time the interest rates were going up and up. That of course did not benefit us at all. The people that showed us the final result, Mark was awesome, very nice guy. he was very helpful.

Let me start by saying the Pulte employees attached to the Hawthorne development have been professional and great to work with. Robb, the Community realtor, was amazing! I know this neighborhood experienced a lot of vendor issues for the construction manager while my home was being built and this was my first new construction home but I am a bit shocked at the workmanship. Everything appears to have been a rush job and not a lot of pride displayed. For the price point I paid, I did expect a higher quality finish. It was explained that the house would go through 3 professional cleans during the process, however after closing I had to go spend several days deep cleaning. Could tell toilets were used several times, a sticky substance was on countertops and floors, dead bugs all over, etc. I upgraded my main floor flooring and countless boards are cracked due to installation, several screens on the windows were missing, garbage cans in pull out drawer were missing, cracked tile in shower that was still installed, paint sprayed on floors, paint drips down walls, holes in wall/drywall, garage door doesn’t lock, and so on. The Care Team, Angela and Paul, have been wonderful to partner with to hopefully get it all resolved soon. I understand and would have expected some finishing mistakes or things missed, I guess I just wasn’t expecting to this extent. Again maybe this is all normal for new construction nowadays. ... More

Same staff are not completely finished,

Well built house and great area but I’m still waiting on my roof to be looked at!

Thought we were going to get a quality home and instead we got a used house that we've been fixing ever since we moved in.(it's new construction bit doesn't feel like it it) The construction manager Mike was NOT helpful at getting things resolved prior to us moving is even though he was informed of all the issues. DO NOT expect great things if you go with Pulte.

From the very beginning, meeting Kelley and reviewing the home plan options, selecting the perfect lot and finalizing finishes was truly a great experience. The quality and value of the home is everything we hoped for and more. Tim was excellent with the build process, sharing updates throughout and very clear on all the details, especially preparing our home for move-in. This was truly the best home buying experience!

The person I worked with was very responsive and addressed all the issues.

Our construction manager really helped us

I am moved to spend my time writing this review because of The Builder- Mark- I had a rocky start with Pulty initially but this justifies the adage that goes - all is well that ends well! The builder did a great job. During the interviews,I had the opportunity to see how my home is built. The builder explained the process in such a way that the average man was able to follow what was going on. The builder displayed patience, compassion, and excellence. The builder, Mark reassured me that my home will be impressive when done. And it is! The builder kept to his word and that is what really matters Thank you so much Mark for the good job you did. I know nothing is perfect. I hope any flaws that might show up should not be overwhelming. ... More

I had many issues still not resolved. My shower door has gaps that allow water to come outside of the shower. They gave me a rusted water heater. Tiles were chipped and grouting not completed. A screen door on the patio was never installed. Stove keeps going out. I think the experience would be better if these issues were resolved before we moved in.

For the price we paid, it should have been better.

Pulte mortgage and the sales person we dealt with were phenomenal…..the craftsmanship and quality of work in the house is sub par

Buying the house and the construction period was great. The people I worked with (Jake and Charlee) were very responsive and checked in after closing. The after purchase team is the opposite. The emergency line take messages and has a stated 3 day response time.

We like our new townhome and most of the workmanship is very good. Still, some small glitches are obviously covered over with a little elbow grease and paint. At the right light angle that becomes too obvious. However, I am thrilled with the most of it. Just be aware. Your choices session is WAY too short and pushed>

I love my Pulte home! Everybody did a fantastic Job! Ryan and Heidi were amazing through the whole process!

Extremely disappointed in the quality of product and workmanship in my home. For the price I paid, the lack of care and concern by Pulte's subcontractors is very disturbing. I was told there are 2 walk-throughs completed by Pulte prior to my final walk-through. There was absolutely NO way this was done in my home. And if so, then I guess shoddy workmanship is acceptable within your corporation. There are issues that I addressed long before closing that were not addressed and still haven't been addressed. I've been in my home now for close to 2 months. Pulte's motto appears to be 'pass the buck'. I can honestly say, I would not recommend Pulte to anyone. ... More

The home buying experience was surreal for me. It was easy and Pulte homes was always very informative about every process along the way.

It’s nice to have with Pulte binders to build your new house.

Pulte builds quality and spacious homes. We loved our home and we definitely recommend Pulte for family and friends.

Terrible experience from day 1. Sales rep was horrible. Walls are already cracking. Roof is falling off. No grading after 30 days. The development looks like a dump site. No updates are given to warranty work filed. Wish I would have gone another direction. Will never buy Pulte again or recommend to anyone.

Pulte Home Builder build a good home. They care about their customer and try keep the project plan on track. When something went wrong, they responded quickly to resolved the problem. They have a good team of sales agent and contraction manager

Very bad quality Of kitchen cabinets, paints and to much complications on closing.