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- Minneapolis-St. Paul, MN
Pulte Homes Reviews in Minneapolis St. Paul, MN
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What Minneapolis St. Paul Homeowners Have to Say About Pulte Homes.
Read all 436 verified reviews from homeowners that built a new home with Pulte Homes in the Minneapolis St. Paul area. Minneapolis St. Paul homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Minneapolis-St. Paul Area
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Customer Reviews
Pulte Homes - The quality of our home did not appear consistent with other
- Heidi H.
- Verified HomeBuyer
- July 27, 2022
- Savage, MN
The quality of our home did not appear consistent with other homes done by Pulte. We were the last home in the neighborhood so we felt like our home was rushed and did not get the attention it should have. We are still waiting on several repairs and items to be finished nearly 2 months after move in. We do love the floor plan that we selected.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lake Elmo home
- Matthew L.
- Verified HomeBuyer
- July 27, 2022
- Lake Elmo, MN
Heidi and the construction crew at Union Park were great! Would recommend Pulte buying experience. Easy options, attention to detail and updates throughout the process were right on.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Helpful and kind
- Kristine S.
- Verified HomeBuyer
- July 12, 2022
- Lake Elmo, MN
Buying a house is stressful. The team here at Pulte were helpful and kind as we purchased a townhome under construction. In this challenging real estate market, Heidi and Ryan took care of details with confidence so we could close in less than two months. We are so happy with our place to call home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I did not have the best buying experience with Pulte from the
- Stacy S.
- Verified HomeBuyer
- July 08, 2022
- Saint Paul, MN
I did not have the best buying experience with Pulte from the mortgage issues to some of the details in the workmanship. I know the mortgage company is "separate" from the builder, however this is not my first new build and from past experiences with other builders, this one by far not the best experience. I had several issues upon moving in. The construction manager was great to work with but some of the other contacts did not live up to my expectations.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Pulte Homes - We love our townhouse.
- Anonymous
- Verified HomeBuyer
- July 07, 2022
- Lake Elmo, MN
We love our townhouse.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
Amazing Experience
- Mitchell B.
- Verified HomeBuyer
- July 06, 2022
- Minneapolis, MN
We did not enter into the home buying process looking for a new build. We stumbled across Pulte by accident, but what an amazing accident it was. The sales associate (Tim) was great help throughout the showing, answering all of our questions. The Pulte mortgage team was also great, the process a little tedious, but their incentives and final price could not be beat. The home is amazing and all the warranties are great and easy to access. Overall, we are incredibly happy with our home and can't wait to spend many years here. I highly recomment Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
What a joke
- Dawa T.
- Verified HomeBuyer
- July 06, 2022
- Waconia, MN
Bad experience all the way around. Paint the shipping from the door garage door is not working light bulb was wrong sink was wrong chipped everywhere on the deck
Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you?
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Canterbury Crossing Townhomes
- Larry B.
- Verified HomeBuyer
- July 05, 2022
- SHAKOPEE, MN
Our ceiling seams and wall seams were less than professional. Pulte sent APV to address. The APV tech informed the only way to correct the ceiling mismatch was to have the complete ceiling texture reworked. It's been 2 weeks and no followup from a Pulte rep.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 1
Pulte Homes - house quality as good as we expected.
- Aili J.
- Verified HomeBuyer
- July 05, 2022
- Osseo, MN
house quality as good as we expected. very roughly material. and after closing , customer service reaction too slow to fix rest home issue.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Pulte delivered in the time that they said they would from the
- Sean E.
- Verified HomeBuyer
- July 05, 2022
- Waconia, MN
Pulte delivered in the time that they said they would from the beginning. Pulte was responsive to issues found during the build. Overall it was a good experience to get the house built.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Townhome Sound
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Saint Paul, MN
I have really appreciated the responsiveness of Pulte’s staff. When warranty issues come up, they are fixed quickly and efficiently. However, the townhome I purchased is far less sound proof than advertised. I expected to hear loud sounds, but I can frequently hear doors closing and muffled talking.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Pulte Homes - Very happy with Pulte homes!
- Jessica M.
- Verified HomeBuyer
- June 07, 2022
- Osseo, MN
Very happy with Pulte homes!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte Homes - Overall, we had a good experience with Pulte.
- Allison F.
- Verified HomeBuyer
- June 05, 2022
- Saint Paul, MN
Overall, we had a good experience with Pulte.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Great home design, responsiveness and overall quality
- Joshua I.
- Verified HomeBuyer
- June 04, 2022
- Minneapolis, MN
Great home design, responsiveness and overall quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Got the Important Things Right
- Robert W.
- Verified HomeBuyer
- June 03, 2022
- Cottage Grove, MN
Signed a purchase agreement, got a loan from builder’s lender, and closed on promised date. We had some hiccups along the way, but each team member answered our questions in an up-front manner.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - This is my first one so I’m not sure what to expect.
- Senglean N.
- Verified HomeBuyer
- June 03, 2022
- Cottage Grove, MN
This is my first one so I’m not sure what to expect. But I noticed a lot of things that are not done as I expected.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
prompt responses to any issues that came up.
- Maria A.
- Verified HomeBuyer
- June 03, 2022
- Minneapolis, MN
Great change in my life. I liked the space as soon as I saw it. It is close to my family and friends and work. Friendly people who are knowledgable and prompt with any questions I had. Glad I moved into this neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Would not recommend to anyone!
- Jerald R.
- Verified HomeBuyer
- June 02, 2022
- Osseo, MN
Would not recommend to anyone! The overall experience was a disaster from beginning to end. Mark the project manager was the only thing that saved face in the company. From lying to no response from people we were not happy home buyers. Now living in it a month we are really seeing the poor craftsmanship in a lot of the features.
Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com with a brief description of your concerns and address if you'd like to discuss this further.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 3
Pulte Homes - The major problem for us was , the.
- Jon E.
- Verified HomeBuyer
- June 02, 2022
- Minneapolis, MN
The major problem for us was , the. House was 6 months behind the agreement . It financially affect on us a lot. We are happy with the result now.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte Homes - Well overall I worked with great team they were understandable
- Khadra X.
- Verified HomeBuyer
- June 02, 2022
- Minneapolis, MN
Well overall I worked with great team they were understandable and helpful all the time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Closing timeline changed multiple times
- Esther E.
- Verified HomeBuyer
- June 02, 2022
- Hamel, MN
Slow responses to reported issues after closure .
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
it got built
- Anonymous
- Verified HomeBuyer
- June 02, 2022
- Minneapolis, MN
it was fine. sales experience was bad, but building manager and designer were good. for a huge national company there were a lot of issues that should've been figured out
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 4
Good location and options but construction quality is not good
- Anonymous
- Verified HomeBuyer
- June 02, 2022
- Saint Paul, MN
Good location and property priced fairly but the construction quality is not good. Also, lack of responsiveness and follow-through when issues were raised.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Great process and great people
- Anonymous
- Verified HomeBuyer
- June 02, 2022
- Savage, MN
This was our second house, first new construction, and we were very happy with how easy the process was. We had a great sales consultant, design consultant, and build manager that kept us informed throughout, amidst numerous delays that were out of their control.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - We love our home and our happy we purchased.
- Anonymous
- Verified HomeBuyer
- May 13, 2022
- Lake Elmo, MN
We love our home and our happy we purchased. But the service we have received after we closed, has been absolutely awful. Our house was not cleaned prior to moving in, our yard was a complete mess with garbage from construction and we were promised by Andreas it would be cleaned up. Nobody ever came to clean it up and they just came out with bulldozers and covered it all with dirt. So now we have tons of nails, metal, tubes of caulk, aluminum cans, and other garbage buried in our yard. Our construction manager, Andreas, stopped communicating with us regarding final work that needs to be ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
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