Pulte Homes Reviews in Minneapolis St. Paul, MN

The team was informative when we asked questions. When we asked for help and services, they readily provided service and assistance.

We really appreciated the organization of the planning and buying process. Additionally, the communication from the project managers helped us stay in loop about our home.

Quality Construction and delivery of the is great. But we noticed couple of things to be improved. After closing home response is not that great. Need to understanding the customer pain. Simply saying after touching some rough-ins they will say warranty will be gone, At the time of closing also co-ordination not that great for colleting the keys.

I wasn’t sure what to expect with a new home build and only heard stories about negative experiences. I’m pleasantly surprised to report that my experience has been great. Be aware that you will need to pay attention to the details. The framing, foundation, trim, appliances, and design selections. As a buyer, you are purchasing YOUR home. It’s in your beat interest to be highly involved in the build process. If your expectation is a HGTV hands off experience you may find yourself disappointed. Stay engaged with the process. Find all pictures you can representing the features and materials you want included in your home that Pulte provides so that there are no surprises at the final reveal. If you feel comfortable being highly engaged and detail oriented, the new build process with Pulte will be fantastic. If not, I suggest buying an existing home. ... More

The buying experience went well. They were responsive but had limited flexibility on the new home. Overall we are very happy with the house.

Happy with process and home

Only minor issues have been found so far (screws not fully screwed in, bent drawer tracks). Overall very happy with the home and excited to raise a family here.

With designing the home there were too many things that were "upgrades", which most were quite costly. The model that is available does not show the real product as almost everything is an upgrade. Its also annoying that you have to wait for sod in order to add a larger concrete pad in the back. Late July and no sod, so our concrete pad needs to wait another month to complete. My AC fan is loud and needs to be on at all times in order to keep the house cool. I'm sure I should have upgraded that too. Otherwise, it is nice house, great floor plan and great staff to work with. No complaints with them. ... More

We bought a spec home from Pulte. We really like the home layout and design, and their team chose a lot of updated but still neutral design options that we are happy with. There were some hiccups after first buying the home, but Pulte did work with us to address them in a reasonable manner.

Great location and the overall plan is good. The units are “mass produced” so don’t expect bespoke craftsmanship. Sales process was smooth and easy. Lara was very helpful.

The process was all easy and pretty straightforward. I would definitely recommend pulte to anyone

share your experience in five words

I have really appreciated the responsiveness of Pulte’s staff. When warranty issues come up, they are fixed quickly and efficiently. However, the townhome I purchased is far less sound proof than advertised. I expected to hear loud sounds, but I can frequently hear doors closing and muffled talking.

Overall, we had a good experience with Pulte.

Pulte townhomes are beautiful and practical. Buying experience was good but could have been better if sales representative provided more details about the options along with their benefits during selection. Some slight modifications in design (eg. doorbell on garage door) can make the home experience even better. Overall great homes and will recommend to everyone.

Good and provides updates

Overall a positive feedback. Pulte mortgage is another stroy.

For the most part, we are very happy with our experience

My husband and I are very pleased with our Pulte Home.

We love our layout and that was the main factor in deciding the home we built. A few things that we wish would have been communicated (steepness of driveway grade they said it was 9.3 but it is well over 13, Garage height we were told something different than the final build height, also felt like the house could have been better prepared for closing, final walk through did not give enough time for all issues to be completed - front door frame not square as an example). Overall we had a good experience and plan to stay in the home for quite a while.

The Pulte process is quick and efficient but sometimes disorganized. The home design selections have a sufficient variety to personalize your home to your tastes. Make sure that you feel comfortable, before signing anything with Pulte. Our closing was delayed, due to the 5 hour delay with a 3rd party contractor, late, installing the shower glass. (Pulte will encourage you to wire $$$, before the closing date. We did NOT do that.) Pulte closing company acted in our interest, when requested, with requested escrow set aside for trees, sod, water faucet and refridgerator that were not yet supplied by closing date. It may be months until this is complete. I CANNOT STRESS ENOUGH TO GET A GOOD REALTOR who understands construction and will catch mistakes and email the Project Manager with pictures, etc. Your Realtor should act in YOUR INTEREST and Pulte pays them 2.7%. YOU need an ADVOCATE that looks out for YOU THE BUYER !! (Our Realtors were at every single appt we had. Introduction, design, electrical, pre drywall, walkthru, home videos every 10 days to view progress, etc. ) ... More

Working with Jim was wonderful. The building process was great. Love the house. Still waiting for our stove though :( Sales person was not the best and she kept changing things without our knowledge, which resulted in some of our requested options not being done. Pretty frustating.

Process was very straight forward and easy

Has been a good experience but, now that moved in, the things that still need to be done are not getting done very quickly. I hate that window screens have small openings in them. Loads of little bugs come in at nite b cause they are drawn by the lights. Ugh.

Cracks in basement walls. Waiting for resolution Fault contractor not Pulte but Pulte is the builder