Pulte Homes Reviews in Las Vegas, NV

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we were without power in our living room for 12 days and during one of the appointments to fix the issues, the electrician found spliced wires (FIRE HAZARD!!!). We have very little good to say about the quality of the house. It was rushed to get it off the books by the end of the year and it shows!! We aren't worried about sharing our experiences with others. ... More

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

The experience was great however, we did feel that the construction was rushed and the attention to detail was not there for what we believe it should have been.

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

I think all around house buying is a really stressful experience but Pulte does a good job of making sure that you’re comfortable throughout the whole process and they make sure you are in the loop with Every step. Jeremiah is a god send. He always checking up to make sure your home is up to par and is so attentive to his buyers.

Pulte company picks excellent property locations and build larger homes.

The property is great. The community is great. Steve does a great job responding and fixing any issue that comes up and scheduling workers is easy. The sales process is easy and our sales agent Laurel was very communicative. As far as the sales manager, I think he is pathetic and does not return calls and refuses to talk to buyers. 3 times tried to connect with him for big reasons and never returned a call.

Great house nice community

Although I am aware that the Pandemic caused a lot of delays, the overall rush to complete my house by the end of 2021, caused a lot of “corrections” or was simply incomplete. I do appreciate the responsiveness of my Field Manager and Sales Agent, as I know they did their best for what was in their control. So far, the house is being corrected as we have been requesting.

Pulte home are very well built homes. The Sales Representative was knowledgeable and responsive.

Field manager was the best experience of the entire process

Customer service is excellent. However, some problems with the home: They skimped on the interior paint, it is just an obligatory color coat and is easily removed by any contact. For a well-into six-figures home, I expected better. There are also some other problems that should not be occurring in a house with the advertising claims that are made. I would expect this from a lesser builder, not Pulte.

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR

Overall a good experience. There are always issues in a new build, but those are primarily cosmetic and easily fixed. This is out second Pulte home and we're happy with them.

The house is solid and well built. You can tell that Pulte puts a lot of pride into the home. The home itself is worth the money. Unfortunately the quality of the cabinets is less than we would expect for the price of the home. The worst part is the painting. The paint is very cheap and I don't think the painter bothered to mask anything or cover the floors. There's paint on all of the switchplates and dripped onto the floor. The good part of this is that Pulte is very responsive to getting this fixed.

I really appreciated Field Manager, Branson, for his good service of my questions and concerns..

This is our second Pulte home in Skye canyon and we just love it. They build a great house and this one we will be in for a long time to come!

Be patient with their supply chain challenges but demand accountability and communication from them on keeping you updated.

Both the sales agent and the construction supervisor helped me through many questions, changes and issue resolution. Our experience with the design coordinator was not good. She made several errors during construction (specifying wrong items) that had to be fixed before final. She never told us that in a $1.1 million home (one of your "top" models) that we were not getting quality items that any home costing half this would have. For example: cabinet shelves that were not full length. Instead we got the useless 1/3 length shelves, and shower controllers that do NOT control the volume of water only the temperature (we have never heard of this even in cheap homes), and no outlets where needed like next to a ladies vanity (which WAS shown on the generic electrical drawing). She was in such a rush to get us through in under 2 hours we had no chance to figure things out, nor did she attempt to explain these "shortcomings". So now we have to spend our own money to get shelves, new shower controllers if we can, and outlets. These minor little items are not where Pulte should be saving a few nickels. ... More

The quality and workmanship is top notch. Can call ur home. There’s a few issues identified by Paulte was responsive. I just don’t like that my driveway issues cannot be fixed .

Overall, I could tell that high-quality materials were used throughout the home. I also appreciated the prompt responses to any questions or service requests. However, the quality of workmanship by some of the contractors left much to be desired, as there were several areas where the execution was lacking. During the interior design option meeting, it would have been very helpful to use a 3D visualization tool or similar software to assist with decision-making. Additionally, I felt that the explanation and time provided for selecting electrical options were not sufficient, which was a bit disappointing. ... More

Not gonna lie we've heard a lot of good feedbacks about Pulte Homes that's why we decided to buy our 2nd home with Pulte. We chose a move-in ready. We fell in love the first time we check the house. The design and floor plan are very modern. However, we are kind of disappointed because we've been seeing issues in our house. We know there's no such thing as perfect home but we expect that Pulte is different from other builders and for a half a million dollar house it could have been close to perfect. To be fair their customer service is fast to take action every time we report issues.