- New homes
- Pulte Homes
- Reviews
- Las Vegas, NV
Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 432 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Las Vegas Area
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Customer Reviews
Pulte Homes - I paid over 40k my floating stairs and it was just terrible on
- Jason G.
- Verified HomeBuyer
- August 03, 2022
- Las Vegas, NV
I paid over 40k my floating stairs and it was just terrible on closing day. My biggest issue is the superintendent being switched mid job and receiving complaints about txt messages on weekends because he doesn't work weekends but still hasn't responded to texts I sent Tuesday. this is my second pulte home my first superintendent is 1000x better. u guys told me to goto Sherwin Williams and gave me a piece of paper w no line of paint and the superintendent didn't know and couldn't get a hold of the painters. so didn't get any paint. found out it's. painters edge and it's $15 a gallon.... not ...
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
Still no front panel for cabinet
- Kelly V.
- Verified HomeBuyer
- May 05, 2022
- Las Vegas, NV
My experience has been mostly hood. However it’s been a month and I still don’t have a front panel for my cabinet face for below my stove top.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Pulte Homes - Overall good experience, not great.
- Tony S.
- Verified HomeBuyer
- October 27, 2021
- Las Vegas, NV
Overall good experience, not great.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
Pulte Homes - Good Quality would recommend Thank You.
- Roy B.
- Verified HomeBuyer
- August 02, 2021
- Las Vegas, NV
Good Quality would recommend Thank You.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Pulte Homes - The super was great, the quality was good for single family housing,
- Dimitrios M.
- Verified HomeBuyer
- April 15, 2021
- Las Vegas, NV
The super was great, the quality was good for single family housing, the upgrades and pricing was predatory to say the least.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
So far so good
- Anonymous
- Verified HomeBuyer
- July 29, 2020
- Las Vegas, NV
We just moved in and have several things that need to be addressed. I would like to complete this after all items have been addressed through the process. We have noticed several items such as appliance instillation, cabinet finishes, improper grout work and paint overlap that will all need to be addressed before we can complete a full review.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
New Home Review
- Anonymous
- Verified HomeBuyer
- April 14, 2020
- Las Vegas, NV
It’s a little unfair to write this review in the middle of the COVID-19 virus and with stay-at-home in effect. I was so excited to move into my new house. I love the floor plan of the model I purchased; however, I thought many of the upgrades I purchased were quite expensive and I now I also have a list of issues I would like to have addressed inside the house. The reason I say this is unfair to write now is because Pulte can’t come in and respond but I do believe they will as soon as possible once we can all go out again. I believe I bought a wonderful house but for the price I paid, I ...
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Nice home, but needs better quality checks from sub-contactors
- Gary F.
- Verified HomeBuyer
- March 25, 2020
- Henderson, NV
Home is nice and overall it is fine and we're happy. The warranty process is slow, we believe because of the high volume of issues with other homes in the area because of poor sub-contractor work initially, a seeming lack of attention to detail by sub-contractors initially and of course, COVID-19 is doing us no favors with the home warranty action. This causes a lot of home warranty requests that overwhelm the team assigned who have been in contact with us constantly, but the items are numerous and I don't believe this is Pulte directly, but from a lack of "do it right the first time" by ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Adequate but not as expected from the Pulte name
- John H.
- Verified HomeBuyer
- June 22, 2019
- Las Vegas, NV
Lack of communication at the handoff phase from builder to homeowner. Sloppy attention to details. Slow response to finished product issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Support and Quality of the Product
- Anonymous
- Verified HomeBuyer
- August 30, 2023
- Las Vegas, NV
The support from the sale agent through the closing process was very good. The overall quality of the home is good but some items and workmanship are average at best.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Not perfect but ok.
- Carl M.
- Verified HomeBuyer
- December 14, 2022
- Las Vegas, NV
Master bedroom glass shower door came off the hinges,took 2 weeks to fix. Some doors in the house was not sanded and painted properly.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Carmel Cliff
- Anonymous
- Verified HomeBuyer
- October 22, 2022
- Las Vegas, NV
More responsiveness would be better Overall fair quality but could be improved
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Pulte Homes - Love my home, however I submitted a work order within the 30
- Stefanie W.
- Verified HomeBuyer
- May 19, 2021
- Las Vegas, NV
Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 1
Pulte Homes - Overall Pulte is a great homebuilder.
- Jessica Z.
- Verified HomeBuyer
- March 03, 2021
- Las Vegas, NV
Overall Pulte is a great homebuilder. The superintendent addresses issues fast. I think the salesperson I had needs to be more attentive . Once the down payment was paid in full... never heard from her again and ignoring of communication from my realtor and myself was frustrating. The mortgage/close process went great! The only other issue I had was design center, this has yet to be fixed with the bath accessories vs faucet package color error
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Pulte Homes - there is no such thing as craftsmanship in todays home construction
- John J.
- Verified HomeBuyer
- February 02, 2021
- Las Vegas, NV
there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Good but warranty issue pending
- Doug R.
- Verified HomeBuyer
- April 08, 2020
- Las Vegas, NV
Overall, we are happy with the buying experience but with one exception. One of the cabinets is about to fall off with part of the upper trim falling down on my daughter as she cooked breakfast. I sent an email to the warranty email address. The claim is that they will respond quickly. So far(one week later), no response to my call or email. I'm hopeful that the delay is only due to the Covid 19 problem. All of the other small paint scratches/chips etc.. are minor and certainly not serious. But I would still like to get a small amount of touch up paint so that I can do this myself. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Good homes
- Anonymous
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
I would give more stars but waiting for Response on warranty issues after this virus goes away.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
New house review
- Anonymous
- Verified HomeBuyer
- January 07, 2020
- Las Vegas, NV
Very nicely built house. Layout and accessories are well thought out. For the most part there were no major issues with build quality or materials. Unfortunately getting little things fixed is a chore. Nothing gets done unless I am on top of the project manager all the time. Even then there were several occasions where promised work was not performed. Very frustrating. Pricing of the house is more reflective of the market and not necessarily features, materials and craftsmanship. Same houses in the neighborhood sold for far less than others as the developer was finishing up the neighborhood. ...
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Overall satisfied but room for improvement.
- Anonymous
- Verified HomeBuyer
- September 16, 2019
- Las Vegas, NV
Quality seems a little above average, I am not unsatisfied but not fully satisfied. I understand that with new fast construction there's going to be issues. First, had concern when one of our paid upgrades wasn't implemented and we ended up having it removed as to not delay our closing. Beer bottles under our tub in the dirt, then my husband recently went in the attic and there was another beer can. It's going on two months since closing and still haven't received any follow-up call or email from Pulte asking if there are any issues. Our back fence is against the street and substantially ...
Pulte Homes responded:
We are so sorry to hear that there are outstanding issues with your home as it is our goal to deliver a great home and homebuying experience. Please email socialcare@pultegroup.com so that our team can work to resolve the problems with your home. Thank you and we appreciate your feedback. ^Abby
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Good builder, but see tips below.
- Anonymous
- Verified HomeBuyer
- November 10, 2022
- Las Vegas, NV
Home layout is great. However, during walkthru I highly recommend to have ALL of your issues addressed (and you yourself confirm) before you actually sign and close. Don't let them force you to close without addressing your concerns. Once you sign, their "warranty" process is extremely slow and all of the promises of being attentive and responsiveness to warranty claims are almost non-existent. You will constantly have to reach out however you can to get them to address your claim.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Pulte Homes - We are lucky that we have a very responsive and reliable field
- Divina V.
- Verified HomeBuyer
- July 28, 2021
- North Las Vegas, NV
We are lucky that we have a very responsive and reliable field manager (Miguel); we’ve had/are having some issues that we continue to discover with the house and he’s really trying his best to get these taken cared of. Unfortunately, the Warranty Office never replied to our email but Miguel did. We’re having a couple of issues currently- We hardly get air conditioning in the main bedroom while other rooms are too cold. The main bedroom door has “swollen” like another bedroom door. I will email Warranty office again but will surely include Miguel.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Pulte Homes - Great buy the only thing is that they build the homes too quick
- Anonymous
- Verified HomeBuyer
- July 01, 2021
- North Las Vegas, NV
Great buy the only thing is that they build the homes too quick that they miss a lot of things before the walk through. Slow to respond n to repair the issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 1
No one responds to my work order emails!
- Alan W.
- Verified HomeBuyer
- June 05, 2019
- Henderson, NV
I have put in several work order emails. Tino has come out and was helpful but I’m still waiting for several other emails to be answered. For example work order about drywall tape, a hole in my slider where you can see thru the top of the door.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 2
Good Experience Except…
- Henry C.
- Verified HomeBuyer
- July 26, 2023
- Las Vegas, NV
Overall good relatively smooth closing experience, except for interaction and unjustified charge imposed by Pulte sales manager Jeff B and covered up by his immediate superiors. If not for this, experience would have been terrific. Otherwise Pulte homes are well built and various Pulte team members supported our closing in near record time.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 1
Home Review
- Elizabeth C.
- Verified HomeBuyer
- June 16, 2022
- Las Vegas, NV
Repair of discovered defects taking too long to fix Missing appliances and fixtures is taking too long to fulfill. We have closed escrow 2 months ago and still waiting items to be fixed/filled out.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
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