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- Las Vegas, NV
Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 432 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Las Vegas Area
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Customer Reviews
Pulte Homes - There are a lot of cosmetic touch up needed, microwave not working
- Louie A.
- Verified HomeBuyer
- July 27, 2022
- Las Vegas, NV
There are a lot of cosmetic touch up needed, microwave not working properly, masters shower drain clogged, some cracked roof tiles, and dying landscape plants,
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 2
Materials used are cheap.air conditioning inside house is noisy.unfinished painting of some parts of the house.
- Sergio S.
- Verified HomeBuyer
- June 03, 2022
- Las Vegas, NV
Materials used are cheap.air conditioning inside house noisy.unfinished painting in some part of the house.it took long time response when we have emergency electrical service.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
The sales process was smooth and great, quality checking and finishing touches not as much
- Anonymous
- Verified HomeBuyer
- August 04, 2021
- Las Vegas, NV
For the most part the house buying experience was great. The options studio and sales offices were great, and always were responsive in answering our questions and taking care of business. When it came down to the near completion walkthroughs, and following to spec that was laid for the builders and workers, there was a quality issue. Issues were brought up and required several requests to get an answer on. Several times we went through the sales office to get info from our onsite contacts. There were outstanding issues that were never answered, and issues that still may be present in the ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Pulte Homes - Just know that the craftsmanship can be better.
- Brandon S.
- Verified HomeBuyer
- July 29, 2021
- North Las Vegas, NV
Just know that the craftsmanship can be better. I've recently found out more and more issues with my home and.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 4
Lots of issues during construction that are in process of being resolved
- Anonymous
- Verified HomeBuyer
- August 12, 2020
- Henderson, NV
Thought Pulte was a step up from budget builders like KB. They had many issues during construction that we had to stay on top of. Then when we moved in still many more unresolved. We're now working with them to resolve so they will hopefully come through.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Thoughts About Pulte Purchase Amid Covid-19 Fears
- Anonymous
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
During this COVID-19 outbreak, I am reluctant to get any issues regarding my new home at Reverence resolved. And yes, there are many. Some big, some small, ranging from a hot water heater that doesn't deliver, to a sagging kitchen sink improperly installed with it's caulking falling out. All in all, I am most discouraged by the quality of workmanship that went into building this new home as well as being very dissatisfied with the quality of materials installed. Have some been repurposed? Will I have to spend additional money to redo things? For now I have to let go of these concerns. ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
quality of workmanship for price paid
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Henderson, NV
workmanship not worth the value for the price paid for the house, homeowner needs to do the work of the supervisor in order to get the job done, provided they have the time, or they will have nothing but issues.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Review
- Brian S.
- Verified HomeBuyer
- February 06, 2023
- Las Vegas, NV
Overall it was a nice experience. Had an issue with an exterior paint color being wrong and it took a couple months to resolve. Initial walk through was disappointing. Interior paint was done horribly every wall needed to be repainted in multiple spots. Paint spots left on the floor in multiple locations. Missing a mirror in guest bathroom. The master had different sized mirrors. Missing a vent in a closet. Guest bedroom bathroom door refuses to stay open. The ceiling access panel was left on the floor. Backyard lights weren’t installed. The initial walk through seemed like a waste of time ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
I’ve had continuously problems with the workers.
- William M.
- Verified HomeBuyer
- October 27, 2021
- Las Vegas, NV
I have had worker throw their trash on the ground across from where I live and not picking up after themselves which in turn blows into my yard. I’ve been filling up my own container full of energy drink cans, fast food wrappers and plastic foom. This probably sounds minimal but is turning into a everyday occurrence. What do you think that conveys to new buyers when the new house across the street is covered in trash from the workers. We like the house but you need to do better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
The poor quality during the build.
- Anonymous
- Verified HomeBuyer
- September 17, 2021
- North Las Vegas, NV
I was able to watch the house being built. I have a niece that purchased around the same time her house was LGI. The quality on her home was much better. The fit of the framing we had cracked studs large gaps in cross pieces patched in with 6 so so nails. overall I would not purchase another Pulte home.
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help!
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Hopefully, it's a COVID attitude
- Brian P.
- Verified HomeBuyer
- October 22, 2020
- Las Vegas, NV
I was excited to purchase a lot and have Pulte build a house for my family. Below grade work went well. We paid for two floor outlets, and only one was installed, so the slab had to be cut later for the second. It makes me wonder if anything else was missed underground. After we moved in, we did have the drains cleaned at no cost to us because the landscapers had filled the clean-out with gravel. Some very rough lumber was used and spliced instead of being replaced. Plumbing had to be moved to fit in walls, outlet boxes are on twisted studs, and many are to deep to be flush with finished ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Subs
- Anonymous
- Verified HomeBuyer
- July 02, 2020
- Las Vegas, NV
The sub contractors Pulte uses are fast and careless with their work. This results in mistakes and errors that plague the homeowner.
Pulte Homes responded:
We are disappointed to hear that you are not pleased with the quality of your home and are dealing with mistakes/errors. If there are any issues we can help address please reach out to us by sending some additional information to customersupport@pultegroup.com and our team would be happy to help. ^Abby
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Hopefully, your contractors don't make any mistakes.
- Russell H.
- Verified HomeBuyer
- May 26, 2020
- Las Vegas, NV
Walk through on March 11, close on March 16, none of the items identified have been fixed as of May 26.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
Beautiful home, fair value
- Michael B.
- Verified HomeBuyer
- April 08, 2020
- Las Vegas, NV
I bought a $1.2m home and had a field construction supervisor INTENTIONALLY damage my home and property, I have photo evidence and no one seemed to care. You think that is hyperbole but it's not.
Total Score 3
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
Trusted the building process but quality of work is terrible after move in
- Maria M.
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
Within a month of living in the home we have had multiple issues with electric work, plumbing, garage door, seals for faucets and floors, nails sticking out in the carpets. I believe we’ve had 4 different electricians that have had to come fix things and 2 different plumbers for multiple issues. I would highly suggest anyone who is purchasing get their own third party inspector to make sure work is done correctly. Warranty manager has been quick with scheduling people to get issues fixed but there shouldn’t have been so many issues to begin with
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 4
Over Hyped, Built Well, Lack of Disclosures
- James G.
- Verified HomeBuyer
- October 10, 2019
- Las Vegas, NV
Use extreme caution on knowing all the rules, associations involved and before you sign off on walk through go through it with a fine tooth comb. In fact spend the money for a home inspector even though the house is new.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Poor middle management
- Anonymous
- Verified HomeBuyer
- October 09, 2019
- Henderson, NV
Very nice people, but a cumbersome process to get any warranty work completed. We have been waiting 6 weeks for touch-up paint.
Pulte Homes responded:
Thank you for sharing this with us. We are sorry to hear that you have had trouble getting the paint touch-ups addressed. Please email socialcare@pultegroup.com so that our team can assist. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Lots of punch list and pick up items were not completed prior
- Eric D.
- Verified HomeBuyer
- September 11, 2019
- Henderson, NV
Lots of punch list and pick up items were not completed prior to closing and now after closing post 6 weeks they are still not even started. The design center should have had better pricing for the consumer to compare and contrast, and should have had more options. The side yard set backs are terrible and need to enhance the community property better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Take more attention to detail.
- Anonymous
- Verified HomeBuyer
- July 22, 2019
- Las Vegas, NV
Take more attention to detail.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
eh
- Jared G.
- Verified HomeBuyer
- June 25, 2019
- Las Vegas, NV
Gorgeous neighborhood. Nice and quiet. Good sales staff. I kind of felt like I was being scammed by the mortgage company. The construction guy was a moron; he did not finished the final walk through list before closing. The majority of items are still unresolved a month later.
Pulte Homes responded:
Thank you for your feedback. We'd be happy to look into any unresolved issues if you email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
One story plan
- Gilda L.
- Verified HomeBuyer
- May 29, 2019
- North Las Vegas, NV
Pay very close attention to details when doing the final walk through of your home, making sure everything was finished correctly from the flooring all the way up to the ceiling. Make notes and make sure they follow through to correct any discrepancies.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Poor choice for upgrades
- Patricia S.
- Verified HomeBuyer
- September 07, 2024
- Las Vegas, NV
This is my 3rd and final Pulte home purchase. My first house in 2003 was amazing built. The quality was remarkable. My second house in 2019 was aweful quality. The cheapest possible to get buy. The 3rd and final was the worst yet. Anything to save .10 somewhere. Las Vegas has the worst quality of water due to hardness and they did not include a water loop which is very expensive to install later. Unacceptable. The upgrades were things that could easily be upgraded later and they put the cheapest items in that cannot be replaced or upgraded like a stainless steal ugly sink. Soft close ...
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 5
Bad communications and expectations.
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Las Vegas, NV
Bad communications and expectations.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Sales and Service
- Edward M.
- Verified HomeBuyer
- January 29, 2021
- Las Vegas, NV
Our sales person was outstanding, she was always available with great follow-up and continuous communication. This is in sharp contrast to our Customer Service Manager/Superintendent; It was a constant struggle to have him address builder defects and schedule remediation with subcontractors. He failed to follow up, did not return calls or emails and unlike our sales person, was not an advocate for us. Pulte builds a good home and there are bound to be issues, what makes a difference is how you address the problems after sale and they failed to perform.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Pulte Homes - So many issues with pretty much everything, flooring, paint,
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Las Vegas, NV
So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
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