Pulte Homes Reviews in Las Vegas, NV

Great experience. The team made it simple and easy for first time buyer like myself.

Great buy the only thing is that they build the homes too quick that they miss a lot of things before the walk through. Slow to respond n to repair the issues.

This is the worst experkence ever in building a home. They advertose differently than they actually handle the building experience. Do not reccomend.

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.

Our home buying experience was one of the worst - this was my 6th new home purchase. It was horrible for a constellation of reasons. It started with the sales agent giving misinformation on more than one occasion, a sales manager who was spiteful when confronted with issues or challenges in her approach, a design center that appears to have the philosophy of “you will take what we want to give you” and not the “customer is right or valued philosophy. These two general issues caused a large amount of distress in the home buying experience - making it a day to day nightmare. Within this, the quality of the home is fairly low budget. Upgraded toilets are cheap, not non-handle water savers, white rubber plumbing fixtures are used, a low volt transformer for your door bell that won’t even accommodate the Nest Bell, low budget cabinet where you’re forced to spend over $10k to even start to get soft close hinges, texture spray on the wall is awful, low quality doors for the rooms, terrible splitting framing around the doors, a garage header frame that was built over and inch off so the front of the house looks crooked and on and on. Pulte has employed field managers who just talk you into how to accept the warranty issue instead of insisting on repair (a warranty issue takes 30 days to repair). The field manager also wanted us to move in without our refrigerator that we upgraded through Pulte. In short, I would never buy another Pulte home in this market and equate its product to a budget builder where it charges handsomely for the home and increase upgrade prices every month. I can say, I had to threaten to take legal action because of all the issues and the response I was getting from both the sales tram and the field manager. One employee, the construction manager stepped in and toon action and has been a very good job addressing the layers layers of issues with this home. ... More

Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.

Both the sales agent and the construction supervisor helped me through many questions, changes and issue resolution. Our experience with the design coordinator was not good. She made several errors during construction (specifying wrong items) that had to be fixed before final. She never told us that in a $1.1 million home (one of your "top" models) that we were not getting quality items that any home costing half this would have. For example: cabinet shelves that were not full length. Instead we got the useless 1/3 length shelves, and shower controllers that do NOT control the volume of water only the temperature (we have never heard of this even in cheap homes), and no outlets where needed like next to a ladies vanity (which WAS shown on the generic electrical drawing). She was in such a rush to get us through in under 2 hours we had no chance to figure things out, nor did she attempt to explain these "shortcomings". So now we have to spend our own money to get shelves, new shower controllers if we can, and outlets. These minor little items are not where Pulte should be saving a few nickels. ... More

Do not assume that everything that is installed is done correctly. Make sure that you inspect everything before you close and have all the information that you need, Some things that you find were done incorrectly after closing, you may have to fix yourself. We found some damaged wall tiles, missing tiles, outdoor paint chipped, ceiling speakers not connected, extra electrical switches that arent connect, after we moved in and were left with resolving the issues.

The craftsmanship needs better overview.

Home is well-built, fairly priced and the client experience has been great. Pulte is a well-oiled machine offering beautiful homes, great financing incentives and great service.

The super was great, the quality was good for single family housing, the upgrades and pricing was predatory to say the least.

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

Great builder! We are enjoying our new home and would not hesitate to purchase another home from Pulte. Thank you!!

House not completed for walkthrough, no quality checks were performed by Pulte, all issue identification was left up to us as the customer, promised by builder that issues would be resolved by closing and they were not. Forced to close with 77 open issues like leaking pipes, damage to cabinets and other finishes, uninstalled features, missing paint, chipped tiles, etc. As soon as we closed it was like we did not exist. It has been left to us to coordinate, schedule, and communicate issues with the trades, as our Pulte field manager told us he was moving to a new development across the street and did not have time to follow through on all the issues we discussed before, during, and after closing. Pulte sells you the "Build Quality Experience" and says they are the highest of quality. There was no oversight of the work along the way, that is obvious by the poor quality and numerous mistakes. There was no inspection by Pulte, they looked to us to point out even the most obvious damage and needed fixes. We are 6 weeks passed closing and our house is torn up with partial fixes, most items not addressed at all, and many items worked multiple times and still not acceptable. I would not recommend Pulte, they have not taken any pride in their product, and along the way each Pulte representative has pointed at someone else as being responsible. ... More

Quality of the build was not what it should have been.

Carlos was amazing throughout the process!

Overall Pulte is a great homebuilder. The superintendent addresses issues fast. I think the salesperson I had needs to be more attentive . Once the down payment was paid in full... never heard from her again and ignoring of communication from my realtor and myself was frustrating. The mortgage/close process went great! The only other issue I had was design center, this has yet to be fixed with the bath accessories vs faucet package color error

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

We were very happy with the entire process and our new home!

Our sales person was outstanding, she was always available with great follow-up and continuous communication. This is in sharp contrast to our Customer Service Manager/Superintendent; It was a constant struggle to have him address builder defects and schedule remediation with subcontractors. He failed to follow up, did not return calls or emails and unlike our sales person, was not an advocate for us. Pulte builds a good home and there are bound to be issues, what makes a difference is how you address the problems after sale and they failed to perform.

I had a great experience with Karen in sales and Greg, my construction superintendant. Outstanding professionals and they made the process seemless.

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

The only good thing about the home is the view and area of town. I hope no one else has had the level of dissatisfaction I have had.

Worst experience after paying almost 1.7M! We still have not gotten the items fixed from our walk thru on October 26. Next home will definitely not be a Pulte!

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