Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 443 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes
has 3.9 out of 5 stars in Las Vegas Area
443 Reviews in Las Vegas Area
Pulte Homes in Las Vegas Area
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Customer Reviews
Pulte Homes - Design center options over priced and limited options.
- Michael H.
- Verified HomeBuyer
- November 03, 2020
- Las Vegas, NV
Design center options over priced and limited options. You can get the upgrades from other parties for a third or more less with more options. Getting issues resolved takes one to two weeks, sometimes requiring me to follow up for eta.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Hopefully, it's a COVID attitude
- Brian P.
- Verified HomeBuyer
- October 22, 2020
- Las Vegas, NV
I was excited to purchase a lot and have Pulte build a house for my family. Below grade work went well. We paid for two floor outlets, and only one was installed, so the slab had to be cut later for the second. It makes me wonder if anything else was missed underground. After we moved in, we did have the drains cleaned at no cost to us because the landscapers had filled the clean-out with gravel. Some very rough lumber was used and spliced instead of being replaced. Plumbing had to be moved to fit in walls, outlet boxes are on twisted studs, and many are to deep to be flush with finished ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Subs
- Anonymous
- Verified HomeBuyer
- July 02, 2020
- Las Vegas, NV
The sub contractors Pulte uses are fast and careless with their work. This results in mistakes and errors that plague the homeowner.
Pulte Homes responded:
We are disappointed to hear that you are not pleased with the quality of your home and are dealing with mistakes/errors. If there are any issues we can help address please reach out to us by sending some additional information to customersupport@pultegroup.com and our team would be happy to help. ^Abby
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Hopefully, your contractors don't make any mistakes.
- Russell H.
- Verified HomeBuyer
- May 26, 2020
- Las Vegas, NV
Walk through on March 11, close on March 16, none of the items identified have been fixed as of May 26.
Total Score 3
Quality 4
Trustworthiness 3
Value 3
Responsiveness 1
Beautiful home, fair value
- Michael B.
- Verified HomeBuyer
- April 08, 2020
- Las Vegas, NV
I bought a $1.2m home and had a field construction supervisor INTENTIONALLY damage my home and property, I have photo evidence and no one seemed to care. You think that is hyperbole but it's not.
Total Score 3
Quality 4
Trustworthiness 2
Value 3
Responsiveness 2
Trusted the building process but quality of work is terrible after move in
- Maria M.
- Verified HomeBuyer
- April 01, 2020
- Las Vegas, NV
Within a month of living in the home we have had multiple issues with electric work, plumbing, garage door, seals for faucets and floors, nails sticking out in the carpets. I believe we’ve had 4 different electricians that have had to come fix things and 2 different plumbers for multiple issues. I would highly suggest anyone who is purchasing get their own third party inspector to make sure work is done correctly. Warranty manager has been quick with scheduling people to get issues fixed but there shouldn’t have been so many issues to begin with
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 4
Pulte Homes - So many issues with pretty much everything, flooring, paint,
- Anonymous
- Verified HomeBuyer
- March 27, 2020
- Las Vegas, NV
So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 4
Not the Pulte I Once Knew
- Dustin D.
- Verified HomeBuyer
- January 15, 2020
- Henderson, NV
First, the good. The main employees you deal with are great people. They really are. But the line is pretty much drawn there because their hands are tied to corporate policy that’s not conducive to a quality product. Answers to questions and problems are “the labor force is terrible”, are not acceptable and should never be when buying a half million dollar home. Several subcontractors just flat out do not care about the quality of their work. I’m not sure why but it’s really none of the consumers concern. The end result though is a poor product. I bought a Pulte home back about 1 years ago ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Over Hyped, Built Well, Lack of Disclosures
- James G.
- Verified HomeBuyer
- October 10, 2019
- Las Vegas, NV
Use extreme caution on knowing all the rules, associations involved and before you sign off on walk through go through it with a fine tooth comb. In fact spend the money for a home inspector even though the house is new.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Poor middle management
- Anonymous
- Verified HomeBuyer
- October 09, 2019
- Henderson, NV
Very nice people, but a cumbersome process to get any warranty work completed. We have been waiting 6 weeks for touch-up paint.
Pulte Homes responded:
Thank you for sharing this with us. We are sorry to hear that you have had trouble getting the paint touch-ups addressed. Please email socialcare@pultegroup.com so that our team can assist. ^Abby
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Supervisor must have been asleep at the wheel
- George S.
- Verified HomeBuyer
- October 02, 2019
- Las Vegas, NV
So many oversights during construction. Supervisor (Dom) made promises that never happened, lied about carpet pad being replaced after a second plumbing leak. He said he inspected the plumbing after each time the master tub was installed (4 times)Two days after our walk through none of the work on our punch-list was done and then all the blue tape that was used to mark deficiencies was taken down without any of the work being done. Made what should have been a happy time for us beyond stressful. Josh and Tony seemed to be the only people that cared about us and the quality of work but they ...
Total Score 3
Quality 3
Trustworthiness 1
Value 4
Responsiveness 2
Pulte Homes - Lots of punch list and pick up items were not completed prior
- Eric D.
- Verified HomeBuyer
- September 11, 2019
- Henderson, NV
Lots of punch list and pick up items were not completed prior to closing and now after closing post 6 weeks they are still not even started. The design center should have had better pricing for the consumer to compare and contrast, and should have had more options. The side yard set backs are terrible and need to enhance the community property better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Good and bad
- Robert B.
- Verified HomeBuyer
- August 28, 2019
- Henderson, NV
Initial sales process very smooth and efficient. Home finish details poor. Very difficult to get issues corrected after the sale. Craftsmanship lacking on fit and finish.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Pulte Homes - Take more attention to detail.
- Anonymous
- Verified HomeBuyer
- July 22, 2019
- Las Vegas, NV
Take more attention to detail.
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
eh
- Jared G.
- Verified HomeBuyer
- June 25, 2019
- Las Vegas, NV
Gorgeous neighborhood. Nice and quiet. Good sales staff. I kind of felt like I was being scammed by the mortgage company. The construction guy was a moron; he did not finished the final walk through list before closing. The majority of items are still unresolved a month later.
Pulte Homes responded:
Thank you for your feedback. We'd be happy to look into any unresolved issues if you email us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 1
One story plan
- Gilda L.
- Verified HomeBuyer
- May 29, 2019
- North Las Vegas, NV
Pay very close attention to details when doing the final walk through of your home, making sure everything was finished correctly from the flooring all the way up to the ceiling. Make notes and make sure they follow through to correct any discrepancies.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Subpar at Most
- Anonymous
- Verified HomeBuyer
- June 07, 2024
- Las Vegas, NV
I was continuously reassured that Pulte upholds the highest regard for quality and customer service and that was not my experience unfortunately. Many issues were left overlooked and dismissed even when brought to their attention, poor craftsmanship and skills to treat and handle higher quality materials, it felt like a wash at at point when subcontractors don’t know how to properly install, handle, or work with better materials. Disappointing customer service and evident flaws in internal communications and protocols across various Pulte departments, which intimately falls on the customer and the lack of accountability, acknowledgment, and resolution. For the premium price you’re paying for the Pulte name and product. I was sorely disappointed throughout the entire process, and after receiving my keys. My friend purchased a new Pulte build in another community (locally) during then same time and experienced similar issues, and we both had water damage and exposure to the structure and cabinetry even before moving into our brand new homes. Yet it was dismissed as “part of the process”, really upsetting. Amateur electrical work, poor (to no) attention to detail for paint lines/edges, covering nails in moldings and baseboards, uneven drywall (evident when fitting for ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Severe disappointment - some things never change.
- Timothy Eric B.
- Verified HomeBuyer
- May 31, 2024
- Las Vegas, NV
The process of buying/building a home with Pulte has been disappointing. Things started after the contract was signed. Design center options were no longer available despite being offered on the website. Designer did not take into consideration any of the on-line choices that were made. Pulte Mortgage's lack of communication was challenging; asking for documents over and over despite those documents having been uploaded. When we asked questions, they often were not answered, but if we were late in responding to any of their questions, we received regular "nag" emails (even if they had been ...
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Pulte Homes - Quality of home is not very good.
- Michael C.
- Verified HomeBuyer
- July 12, 2022
- Las Vegas, NV
Quality of home is not very good. And to think Pulte prides in quality. Very very disappointed. Would have looked at other builders had we known. When issues come about, they take long to respond.
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Once they have your money…CRICKETS
- Apryl B.
- Verified HomeBuyer
- May 04, 2022
- Las Vegas, NV
I am extremely sorry to write this review because it won’t be good. I waited - stalked - this location because it’s where I wanted to build my house. I was so excited to get in on the first release and to get my first choice on my lot. I drove by almost weekly when the house was being built. I was so excited to close on May 23, 2022! And that’s when the trouble began. There are so many issues with this house. And the warranty department is absolutely TERRIBLE! You cannot get ahold of anyone. Every call goes directly to voicemail and there is no point leaving a message because it will go ...
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lack of professional and response from issues after move in.
- Oumid A.
- Verified HomeBuyer
- January 12, 2022
- Las Vegas, NV
Lack of professional service from issues identified after move in. My major issue is with the sink that is not long enough and when washing hand or dishes excessive water gets on the counter. The advise given is that to pull the hose down with one hand and wash with the other. Incredible! How do I do that when I need both hands to wash hands and dishes! Terrible service. I asked for follow up from manager and was told “you do it”. Terrible!!!!
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
6months behind schedule
- Shrrell B.
- Verified HomeBuyer
- October 28, 2021
- Las Vegas, NV
The project manager is liar Matthew. Was told if there any issues to contact him. These are issues he knew about prior to closing and now after he got a initial good review. His answers are call the warranty department. He lied about his abilities to get things done after closing could have been honest and said from the beginning to call the warranty department after today
Total Score 3
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Poor quality of work, overpriced, cheap quality materials. Corners are cut to maximize Pulte's products.
- Anonymous
- Verified HomeBuyer
- November 04, 2020
- Las Vegas, NV
Pulte has become more about their profits than delivering a quality home. They cut corners everywhere. After spending near a million, we have to spend money to fix the problems that Pulte is not correcting. There is zero pride of craftsmanship, poor responsiveness. We were Told when pointed out deficiencies, problems, and mistakes.... that "well these are production homes and this is what you get". The subs say Pulte refuses to pay to have it done right. Cheap materials, cheap labor, would not recommend Pulte to anyone.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not happy
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Las Vegas, NV
Not worthy for the cost of the home
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Eagle ridge home
- Vada G.
- Verified HomeBuyer
- September 15, 2019
- Las Vegas, NV
Felt like the home was rushed a lot of cracks and side boards look rushed. Paint on the outside of the house is still not finished like I was told.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
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