Pulte Homes Reviews in Las Vegas, NV

Product options really allow buyers to 'make the home design their own'. Along the way our construction supervisor explained the nuances of both our design choices as well as the standard build items. It was fun and we learned a lot.

Inconsistent communication with construction manager. Unfinished repair six weeks after problem brought to attention of construction manager.

We have had many of issues from start to current. Plumbing lines switched, gas leaks, framing and many of issues. Take the bad reviews serious.

We purchased the model home in Vegas -very disappointed. NOTHING was maintained in the house after we signed the contract. Yard outside let go, lots of things not working well in the house. New problems crop up every day

Angela and John were amazing to work with start to finish. They made us feel important and involved throughout the entire homebuying process, and worked with us through any unforeseen hassles or changes. Thanks Pulte.

For the most part the house buying experience was great. The options studio and sales offices were great, and always were responsive in answering our questions and taking care of business. When it came down to the near completion walkthroughs, and following to spec that was laid for the builders and workers, there was a quality issue. Issues were brought up and required several requests to get an answer on. Several times we went through the sales office to get info from our onsite contacts. There were outstanding issues that were never answered, and issues that still may be present in the house. Those will have to be resolved with the warranty company even though the onsite personnel said they would take care of the issues just after we moved our stuff in. I want to give the builder and whole process more stars because it is a great house, and deserves it, but they need to work on t heir quality checking, and responsiveness to customers pre completion and post completion to really earn them. ... More

This now is the 4th pulte home we have owned and trust them.

Good Quality would recommend Thank You.

Just know that the craftsmanship can be better. I've recently found out more and more issues with my home and.

Overall great experience. Would buy again from Pulte

I love my home. It is beautifully made with a lot of thought put in it. The wide open area and light that I particularly like. I do not feel cramped

Went smoothly and a great community

They are responsive to buyers concerns..

It was the best home buying experience that we have ever had! We loved working with Mary and Steve. Very responsive to any issues. Went above and beyond. Thank you so much!

We have family moving to Vegas and I have steered them away from Pulte.

We are lucky that we have a very responsive and reliable field manager (Miguel); we’ve had/are having some issues that we continue to discover with the house and he’s really trying his best to get these taken cared of. Unfortunately, the Warranty Office never replied to our email but Miguel did. We’re having a couple of issues currently- We hardly get air conditioning in the main bedroom while other rooms are too cold. The main bedroom door has “swollen” like another bedroom door. I will email Warranty office again but will surely include Miguel.

Sales experience started off good however mistakes are made on Pulte’s sales staff part. The way it was handled it was unfortunately very displeasing and unprofessional. There so cold “IN-house” Pulte Mortgage team was very condescending, Contradictory & Arrogant in their delivery of messages, Almost as though you are wasting their time or bothering them! The only bright light was the builder who tried to do his best in his Construction crew making structural mistakes however eventually most issues, got handled.

Great experience. The team made it simple and easy for first time buyer like myself.

Great buy the only thing is that they build the homes too quick that they miss a lot of things before the walk through. Slow to respond n to repair the issues.

This is the worst experkence ever in building a home. They advertose differently than they actually handle the building experience. Do not reccomend.

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.

Our home buying experience was one of the worst - this was my 6th new home purchase. It was horrible for a constellation of reasons. It started with the sales agent giving misinformation on more than one occasion, a sales manager who was spiteful when confronted with issues or challenges in her approach, a design center that appears to have the philosophy of “you will take what we want to give you” and not the “customer is right or valued philosophy. These two general issues caused a large amount of distress in the home buying experience - making it a day to day nightmare. Within this, the quality of the home is fairly low budget. Upgraded toilets are cheap, not non-handle water savers, white rubber plumbing fixtures are used, a low volt transformer for your door bell that won’t even accommodate the Nest Bell, low budget cabinet where you’re forced to spend over $10k to even start to get soft close hinges, texture spray on the wall is awful, low quality doors for the rooms, terrible splitting framing around the doors, a garage header frame that was built over and inch off so the front of the house looks crooked and on and on. Pulte has employed field managers who just talk you into how to accept the warranty issue instead of insisting on repair (a warranty issue takes 30 days to repair). The field manager also wanted us to move in without our refrigerator that we upgraded through Pulte. In short, I would never buy another Pulte home in this market and equate its product to a budget builder where it charges handsomely for the home and increase upgrade prices every month. I can say, I had to threaten to take legal action because of all the issues and the response I was getting from both the sales tram and the field manager. One employee, the construction manager stepped in and toon action and has been a very good job addressing the layers layers of issues with this home. ... More

Love my home, however I submitted a work order within the 30 days period and no one has contacted me to fix the issues. Disappointed in their responsiveness to issues.

Both the sales agent and the construction supervisor helped me through many questions, changes and issue resolution. Our experience with the design coordinator was not good. She made several errors during construction (specifying wrong items) that had to be fixed before final. She never told us that in a $1.1 million home (one of your "top" models) that we were not getting quality items that any home costing half this would have. For example: cabinet shelves that were not full length. Instead we got the useless 1/3 length shelves, and shower controllers that do NOT control the volume of water only the temperature (we have never heard of this even in cheap homes), and no outlets where needed like next to a ladies vanity (which WAS shown on the generic electrical drawing). She was in such a rush to get us through in under 2 hours we had no chance to figure things out, nor did she attempt to explain these "shortcomings". So now we have to spend our own money to get shelves, new shower controllers if we can, and outlets. These minor little items are not where Pulte should be saving a few nickels. ... More

Do not assume that everything that is installed is done correctly. Make sure that you inspect everything before you close and have all the information that you need, Some things that you find were done incorrectly after closing, you may have to fix yourself. We found some damaged wall tiles, missing tiles, outdoor paint chipped, ceiling speakers not connected, extra electrical switches that arent connect, after we moved in and were left with resolving the issues.