- New homes
- Pulte Homes
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- Las Vegas, NV
Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 515 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Las Vegas Area
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Customer Reviews
Will never buy another pulte home
- Anonymous
- Verified HomeBuyer
- September 21, 2020
- Las Vegas, NV
Stay away
Pulte Homes responded:
We are so sorry to hear that your experience has led you to not recommend our homes. If there are any outstanding concerns we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 2
Great people to work with and great product.
- David S.
- Verified HomeBuyer
- September 15, 2020
- Las Vegas, NV
From the initial deposit transaction to the closing and moving into our new house, Pulte and all its employees have been fantastic. We have found Pulte to be very responsive even after the closing We are enjoying our new home and would recommend Pulte to our family and friends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Dirk G.
- Verified HomeBuyer
- September 10, 2020
- Las Vegas, NV
Pulte homes are quality builds.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not happy
- Anonymous
- Verified HomeBuyer
- September 08, 2020
- Las Vegas, NV
Not worthy for the cost of the home
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Home sweet home
- Madeleine K.
- Verified HomeBuyer
- September 01, 2020
- Las Vegas, NV
The quality and workmanship is top notch. Can call ur home. There’s a few issues identified by Paulte was responsive. I just don’t like that my driveway issues cannot be fixed .
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great Home!
- James S.
- Verified HomeBuyer
- August 12, 2020
- Las Vegas, NV
I had a pleasant experience with Pulte. There are some minor construction discrepancies, which I hope are not common practice. But overall the house is very well built!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lots of issues during construction that are in process of being resolved
- Anonymous
- Verified HomeBuyer
- August 12, 2020
- Henderson, NV
Thought Pulte was a step up from budget builders like KB. They had many issues during construction that we had to stay on top of. Then when we moved in still many more unresolved. We're now working with them to resolve so they will hopefully come through.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
I am very happy with my home
- Kiah C.
- Verified HomeBuyer
- August 01, 2020
- Las Vegas, NV
Before you go to the Design Center try to get an interior designer. It will help you get the most design for your buck. You want someone that works for you. You don't want to spend unnecessary money on upgrades you can get later. Focus on the bones of the house, such as pony walls, baseboards, lighting, staircases....things that you would not want to rip out and replace after you move in. And please, do not get a balcony for your bedroom...its so unnecessary! I also recommend the cabinets but not the hardware, You can buy that later. I also do not recommend buying the appliances...you can do ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Pulte Trieste
- Anonymous
- Verified HomeBuyer
- July 31, 2020
- Las Vegas, NV
Some features listed as upgrades could be of better quality (cabinets). Paint coverage could better throughout. Instruction on home amenities such as how do you turn on the fireplace? Should leave paint for owners so they can touch up various paint issues (interior wall and trim and outside wall and trim) so contact with customer service is not only reduced but issues are corrected quicker.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
So far so good
- Anonymous
- Verified HomeBuyer
- July 29, 2020
- Las Vegas, NV
We just moved in and have several things that need to be addressed. I would like to complete this after all items have been addressed through the process. We have noticed several items such as appliance instillation, cabinet finishes, improper grout work and paint overlap that will all need to be addressed before we can complete a full review.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Not happy
- Guy A.
- Verified HomeBuyer
- July 29, 2020
- Las Vegas, NV
Definitely not high standard compare to what you pay. Aims walls are not straight , and lots of thing you find out after final walk in. Poor quality. Not to mention the sales people ( at least ours on that time) that wasn’t clear about very important information about your lot we purchased , without showing us the real space and back yard we are getting - just let us add 30K more for ‘premium lot’ with worse shape of yard than regular lot. We found out after we paid the deposit and after they start building. Will never buy from Pulte again , 30K extra laid for nothing ! For extra space you ...
Pulte Homes responded:
We are so sorry to hear that you have had a negative experience working with our team and you aren't happy with the quality of your new home. We would like to make local leadership aware of this feedback so they can address it accordingly and we would appreciate if you could please email customersupport@pultegroup.com with your full name, address and contact information. Thank you. ^AS
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 3
Happy overall but...
- James H.
- Verified HomeBuyer
- July 25, 2020
- Las Vegas, NV
We specifically wanted to buy a Pulte home after multiple visits to model homes in the Las Vegas area. We visited Las Vegas repeatedly while visiting our adult child who moved here. During our visits we always looked at model homes for entertainment reasons, lookie loo. We don't gamble and we knew we would eventually move here. Once we sold our home in another state and actually moved here to Las Vegas, the Pulte home we selected met all of our criteria. After researching builders with a local real estate agent, we were overjoyed when the lot we wanted became available and we immediately ...
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Fail C-
- Joseph C.
- Verified HomeBuyer
- July 21, 2020
- Las Vegas, NV
This was a fail. The buying experience was not what we expected. The option prices at the design center were 25-30% higher than the options price sheet from the sales office. This was very disaappointing considering the price sheet was printed 5 weeks before our appointment with the design center. We had to scramble to revise most of our carefully pre-selected options on the spot as each one was itemized for us. We can tell this didn’t bode well with the consultant who looked irked from the start. Post sale experience is regrettable too. Good luck with trying to contact the warranty center. ...
Pulte Homes responded:
We are so sorry to hear that your experience left you regretting your decision to build with us. We would like to learn more about the situation so we can address it accordingly. If you could please email your full name and address to customersupport@pultegroup.com along with some additional information we would greatly appreciate it. ^AS
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
New build
- David S.
- Verified HomeBuyer
- July 17, 2020
- Las Vegas, NV
Field manager was the best experience of the entire process
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Regretful
- Scott L.
- Verified HomeBuyer
- July 14, 2020
- Las Vegas, NV
Poor communication from the beginning. Poor quality, poor craftsmanship, deceitful. Overall regretting choosing Pulte and we have turned all our friends that were looking at Pulte a different direction.
Pulte Homes responded:
We are so sorry to hear you regret your decision to build with us due to your negative experience. We would be happy to pass this feedback along to local leadership so they can address your concerns accordingly. If you could please email your address and some additional information to customersupport@pultegroup.com we would greatly appreciate it. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Subs
- Anonymous
- Verified HomeBuyer
- July 02, 2020
- Las Vegas, NV
The sub contractors Pulte uses are fast and careless with their work. This results in mistakes and errors that plague the homeowner.
Pulte Homes responded:
We are disappointed to hear that you are not pleased with the quality of your home and are dealing with mistakes/errors. If there are any issues we can help address please reach out to us by sending some additional information to customersupport@pultegroup.com and our team would be happy to help. ^Abby
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
New Home Quality and Communication
- Brian V.
- Verified HomeBuyer
- June 28, 2020
- Las Vegas, NV
Understanding that life as we know it took a major turn the day we received our keys to our new home (March 17, 2020). I wish the frustrations with of that timeframe were all that we experienced, unfortunately, they are not. Our walk-thru (key day) was less than stellar. They were still putting up our block wall, pouring the bedroom stoop, planting trees and shrubs, pouring the rocks and putting in the gate. The cleaning people went to the wrong house (as told to us). We left to allow them to do some work - they did not. I cleaned our new home from the dirt of construction. Dirt e v e r ...
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 1
Model Home Purchase
- Teri S.
- Verified HomeBuyer
- June 19, 2020
- Henderson, NV
We were fortunate to be able to buy a beautiful model home with views of the Las Vegas strip. We were also able to purchase the tastefully decorated furniture and decor.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Although customer service is top-notch...
- David P.
- Verified HomeBuyer
- June 19, 2020
- Las Vegas, NV
Customer service is excellent. However, some problems with the home: They skimped on the interior paint, it is just an obligatory color coat and is easily removed by any contact. For a well-into six-figures home, I expected better. There are also some other problems that should not be occurring in a house with the advertising claims that are made. I would expect this from a lesser builder, not Pulte.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy with our new home!
- Richard G.
- Verified HomeBuyer
- June 18, 2020
- Henderson, NV
The entire buying process was simple and quick, great communication all the way through. The house is built beautifully and the couple of small cosmetic fixes were taken care of right away! A+
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor quality for price.
- Anonymous
- Verified HomeBuyer
- June 04, 2020
- Las Vegas, NV
Would probably not buy with Pulte again. House was rushed to meet their deadline. Warranty having to repair things that were already repaired prior to close. Very unhappy about this.
Pulte Homes responded:
We are so disheartened to hear that you are unhappy with the quality of your new home. We would be happy to work with you to address your concerns. In order to do so, please email customersupport@pultegroup.com with some additional information. Thank you. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Disappointed
- Aida S.
- Verified HomeBuyer
- June 02, 2020
- Las Vegas, NV
After careful decision of which builder to purchase our retirement home and Pulte with good reputation we were very disappointed. From sales to home building supervisors. The home was delivered very poor with so many things to fix. With spending too much on options and they were not in excellent condition. The luck of communication to make the homeowner feel assure is definitely not there. We have to do the follow up ourselves and hope that it’ll be taken care of.
Pulte Homes responded:
We are sorry to hear you are disappointed in your experience working with our team and are experiencing issues with your home. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Pulte Homes - Great experience
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Henderson, NV
Great experience
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Be an advocate for your home
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Las Vegas, NV
If you are not an advocate Pulte will try and pull things over on you to meet their deadlines etc. great neighborhood but house quality and transparency by pulte is poor
Pulte Homes responded:
We hate hearing that you had a negative experience but thank you for sharing so we can make leadership aware. If there is anything we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and our team will be in touch. ^Abby
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
happy customers -
- Jeremie W.
- Verified HomeBuyer
- June 02, 2020
- Las Vegas, NV
We're beyond pleased with our new Pulte Home. Very well made, along with a modern yet home comfortable design . Their team has been very responsive and great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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