Pulte Homes Reviews in Las Vegas, NV

Pros: Overall layout and style is nice, good selection of upgrades Cons: Pandemic delays (our house took 16 months from initial deposit), low-quality subcontractors (lack of attention to detail, fit and finish), lack of quality control (we had to be the ones to catch quality issues at closing, resulting in many fixes after "close" and additional months-long delays), lack of communication and coordination across Pulte construction, mortgage, etc (we did a lot of work chasing down closing details) Overall: We're happy in our new home, but worry about what corners were cut that we didn't catch

Moved into a beautiful new home thinking all would be perfect, now after 4-8 weeks nothing but issues from carpet coming up in the corners seams splitting, horrible wall texturing, corners not even close to being somewhat square, holes in drywall counter tops having to be replaced due to not installed correctly, hole under kitchen island with rebar coming through it. I’m not happy with this home. Thought it would be a amazing thing being a home owner but nothing but headaches. On the plus side was the builder lender they where the only professionals in my book. The home Quility is trash

Quality has always been my main concern owning a property. There has been uneven patch up padding on the carpet, bathrooms exhaust fans and air condition vents are loud. We were told that there is nothing that can be done “It is what it is.” I feel that it’s all about making a profit!!!

The quality does not reflect the price increases, homes are being sold for 6-700k+ but the lack of attention to detail is disappointing. Simple things like sanding down doors before painting them isn't done. The sense of urgency for repairs has dropped to almost zero now that I've closed on my house. My house is still filled with blue tape and has issues that aren't being resolved.

Our Construction Field Manager, Chad was the only one who communicated with us; he saved our faith in Pulte. He knew of our frustration with the delays, and he did his best to assure that we were informed without us having to reach out to him first. He also did his best to make sure that when we moved in we had a complete home. We are very thankful for all that Chad did for us! Nick has also been really great at making sure that issues are fixed now that we have moved in. His responsiveness has been greatly appreciated.

Disjointed organization. Each department doesn't know what the other is doing.

Our experience was less than expected from the financing, title and the HOA with whom Pulte has contracted . There is little to no response on most items. The only people who have been responsive and supportive are James and Tyler from the building team. They are great.

Seller's market by the time we bought the home, so the builder didn't really care about many things.

I would not purchase from Pulte again

This was a fail. The buying experience was not what we expected. The option prices at the design center were 25-30% higher than the options price sheet from the sales office. This was very disaappointing considering the price sheet was printed 5 weeks before our appointment with the design center. We had to scramble to revise most of our carefully pre-selected options on the spot as each one was itemized for us. We can tell this didn’t bode well with the consultant who looked irked from the start. Post sale experience is regrettable too. Good luck with trying to contact the warranty center. Add this review tobthat horror story. The only bright spots from this experience are the professionalism of the Pulte mortgage staff, sales consultant Laurel and the FM Joel. ... More

If you are not an advocate Pulte will try and pull things over on you to meet their deadlines etc. great neighborhood but house quality and transparency by pulte is poor

Many, many aspects of the home were not completed at closing. There are many flaws throughout the house.

Problems keep popping up which shouldn’t happen. Very lazy with requests.

These homes have been rushed and not competed correctly, There are so many mistakes that could have been fixed prior to closing, We are very unsatisfied with Pulte,

Not trustworthy, they ignore issues that are brought to their attention. Rude foreman, lied to us several times. I will not buy from them again.

We had a great initial experience while at the model home and home design process. There were minor issues which were easily resolved. Towards the end things went poorly. It was obvious there were milestones that needed to be met even if standards would be sacrificed. We ended doing our final walkthrough with the home being unfinished. There were literally walls that were unpainted and holes. When we closed there were actually still open holes with exposed electrical pieces. I received many apologies and excuses. It is now two months after closing and still receive intermittent emails about how they will update me in 48 hours and this is over a week ago. My biggest mistake is giving good marks on their quality survey, which they will ask you to do. I guess it was foolish of us to think that they would not complete the work that needed to be done if we gave the low survey scores they actually deserved. We spent well over $500k on our home and would recommend that you consider your options carefully given what we have experienced and are currently experiencing. ... More

I wrote my complete review already on the last review.

Home not near complete at closing. Poor quality, poor service, regrettable experience. Pulte can do much, much better.

overall a negative experience, home has major workmanship issues, i was told to just sign the paperwork and once the house is closed on, we will then fix the issues,

Paid $1.4M for a home that has a laundry list of issues where you can tell the workers didn’t care. Damages all over that instead of being fixed, were painted over. Requested the repairs and the repair work doesn’t fix the problem.

Extremely disappointed in the quality of workmanship. I wasn't expecting this type of experience because of how highly Pulte is recommended and for the price that was paid for the home. Some of the issues were being addressed right away but then everything stopped when I was transferred to a different point of contact. I had to go through the whole process all over again with some items. Other items the different trades had to be scheduled weeks later to see what needs to be done. One of which said it needs to be replaced throughout the entire house because it was installed wrong, but I have to wait to see if that is going to be approved. This whole process shouldn’t be like this. If something is wrong it should be fixed and fixed correctly. ... More

It’s usually the “unresolved” issues that get magnified and thus ruin a good rating. I specified during the design phase that I would be needing grab bars in the shower and paid for it. During delivery I was told that the installation of grab bars was not specified in any work order. Then when I pointed it out in one of the printed out work orders, I was told that they only do the backing. In the mean time, 7 days into occupying the house, I slipped and fell in the shower and ended up with a 5-stitches laceration in the arm. It’s now 2 months into occupying the house and all that was installed was one grab bar when I paid for two. Every time I bring up the issue, I don’t get any resolution but a verbalizatiin that it will be brought up to whoever’s attention. I could on but you get the idea I am frustrated - it’s not like I am asking for some freebies- I paid for it! ... More

Our dream house turned into a nightmare process due to dishonesty, poor quality, and lack of planning on the part of Pulte.

I would never purchase from Pulte again. They are disorganized from the beginning until the end. In addition, communication is lacking with with homebuyers. We were delayed by almost 4 months and not once did someone reach out to provide that status. Mid-way through, we were told our paint selections would only be available in flat paint due to supply chain. I spoke to the local Sherwin Williams store and they had no problem securing the exact same in eggshell and semi-gloss. Pulte refused to work with us and eventually said we can downgrade to standard paint or cancel our contract. This is a very poor way to do business. We have now been owned our home for ~6 weeks and are missing items that should be available by now: stonework for kitchen window, garage doors, fixture lighting in all bathrooms, and our hood for our stove. Pulte was the worst to work with ... More

Do not assume that everything that is installed is done correctly. Make sure that you inspect everything before you close and have all the information that you need, Some things that you find were done incorrectly after closing, you may have to fix yourself. We found some damaged wall tiles, missing tiles, outdoor paint chipped, ceiling speakers not connected, extra electrical switches that arent connect, after we moved in and were left with resolving the issues.