Pulte Homes Reviews in Las Vegas, NV

Pros: Overall layout and style is nice, good selection of upgrades Cons: Pandemic delays (our house took 16 months from initial deposit), low-quality subcontractors (lack of attention to detail, fit and finish), lack of quality control (we had to be the ones to catch quality issues at closing, resulting in many fixes after "close" and additional months-long delays), lack of communication and coordination across Pulte construction, mortgage, etc (we did a lot of work chasing down closing details) Overall: We're happy in our new home, but worry about what corners were cut that we didn't catch

Disjointed organization. Each department doesn't know what the other is doing.

overall a negative experience, home has major workmanship issues, i was told to just sign the paperwork and once the house is closed on, we will then fix the issues,

This was a fail. The buying experience was not what we expected. The option prices at the design center were 25-30% higher than the options price sheet from the sales office. This was very disaappointing considering the price sheet was printed 5 weeks before our appointment with the design center. We had to scramble to revise most of our carefully pre-selected options on the spot as each one was itemized for us. We can tell this didn’t bode well with the consultant who looked irked from the start. Post sale experience is regrettable too. Good luck with trying to contact the warranty center. Add this review tobthat horror story. The only bright spots from this experience are the professionalism of the Pulte mortgage staff, sales consultant Laurel and the FM Joel. ... More

If you are not an advocate Pulte will try and pull things over on you to meet their deadlines etc. great neighborhood but house quality and transparency by pulte is poor

Paid $1.4M for a home that has a laundry list of issues where you can tell the workers didn’t care. Damages all over that instead of being fixed, were painted over. Requested the repairs and the repair work doesn’t fix the problem.

Many, many aspects of the home were not completed at closing. There are many flaws throughout the house.

Problems keep popping up which shouldn’t happen. Very lazy with requests.

Moved into a beautiful new home thinking all would be perfect, now after 4-8 weeks nothing but issues from carpet coming up in the corners seams splitting, horrible wall texturing, corners not even close to being somewhat square, holes in drywall counter tops having to be replaced due to not installed correctly, hole under kitchen island with rebar coming through it. I’m not happy with this home. Thought it would be a amazing thing being a home owner but nothing but headaches. On the plus side was the builder lender they where the only professionals in my book. The home Quility is trash

These homes have been rushed and not competed correctly, There are so many mistakes that could have been fixed prior to closing, We are very unsatisfied with Pulte,

Not trustworthy, they ignore issues that are brought to their attention. Rude foreman, lied to us several times. I will not buy from them again.

We had a great initial experience while at the model home and home design process. There were minor issues which were easily resolved. Towards the end things went poorly. It was obvious there were milestones that needed to be met even if standards would be sacrificed. We ended doing our final walkthrough with the home being unfinished. There were literally walls that were unpainted and holes. When we closed there were actually still open holes with exposed electrical pieces. I received many apologies and excuses. It is now two months after closing and still receive intermittent emails about how they will update me in 48 hours and this is over a week ago. My biggest mistake is giving good marks on their quality survey, which they will ask you to do. I guess it was foolish of us to think that they would not complete the work that needed to be done if we gave the low survey scores they actually deserved. We spent well over $500k on our home and would recommend that you consider your options carefully given what we have experienced and are currently experiencing. ... More

Pulte is a low cost provider of housing and they are trying to be in the luxury segment in a community called ascension. They are out of their league and are not able to meet the expectations of a luxury buyer. The only reason they are getting the prices they are getting is due to the location, not the design or quality of the build. They are so bad with the customer journey and have no business being in this segment of the market. Summerlin (Howard Hughes Corp) is not thinking clearly either. Older Summerlin is so much better. Don’t buy in ascension from pulte if you want to spend $2m+.

They don’t care about you. You’re just a number. You get more service at the DMV.

The paint job in many areas of the house is terrible, leaving the surfaces unfinished and unattractive. The microwave was not installed correctly from the start. The construction team failed to ensure proper installation and oversight of the house build. I have tried multiple times to report the microwave issue, but no single department wants to take responsibility, and they keep redirecting me between departments. The microwave issue has still not been resolved for almost a month.

I have emailed and texted for some issues in the house that need addressed/fixing, but they haven’t responded

Where should I begin? At the final walk through of the home, just 3 days before closing, we walked the property for the “final” review. The house was not even close to ready and extremely dusty. The stove’s hood was visibly unaligned with a 1 foot open hole. In the outside of the house they left a big noticeable patch where they have tried to fix the hood (the hole by the hood in the inside of the home, going to the outside of the home). Electrical wires just left out in the open with light switches missing, it almost seems Pulte has no idea of what its doing. Even the light for the main door is missing, not sure who signed in the “inspection” of the home while being built. Even after months in the house and with all the items missed or messed up during the construction, pulte is hard to get a hold off. No one returns my calls and to say the least, this is been a very frustrating experience. I have purchased other new homes and never quite an experience as with pulte. Would NOT recommend. ... More

Extremely disappointed in the quality of workmanship. I wasn't expecting this type of experience because of how highly Pulte is recommended and for the price that was paid for the home. Some of the issues were being addressed right away but then everything stopped when I was transferred to a different point of contact. I had to go through the whole process all over again with some items. Other items the different trades had to be scheduled weeks later to see what needs to be done. One of which said it needs to be replaced throughout the entire house because it was installed wrong, but I have to wait to see if that is going to be approved. This whole process shouldn’t be like this. If something is wrong it should be fixed and fixed correctly. ... More

It’s usually the “unresolved” issues that get magnified and thus ruin a good rating. I specified during the design phase that I would be needing grab bars in the shower and paid for it. During delivery I was told that the installation of grab bars was not specified in any work order. Then when I pointed it out in one of the printed out work orders, I was told that they only do the backing. In the mean time, 7 days into occupying the house, I slipped and fell in the shower and ended up with a 5-stitches laceration in the arm. It’s now 2 months into occupying the house and all that was installed was one grab bar when I paid for two. Every time I bring up the issue, I don’t get any resolution but a verbalizatiin that it will be brought up to whoever’s attention. I could on but you get the idea I am frustrated - it’s not like I am asking for some freebies- I paid for it! ... More

Our dream house turned into a nightmare process due to dishonesty, poor quality, and lack of planning on the part of Pulte.

The quality and workmanship of our home is very disappointing. We spent over $200K in premium overpriced options and the final finish quality was not what were told by Pulte at time of purchase. We should have never accepted our home on December 31st until it was 100% completed. We’ve now been in our home for almost six weeks and other then Pulte repairing all of the electrical outlets that did not work in the café and owner suite bedroom, they have yet to complete any the other repairs from our initial walkthrough, nor will they acknowledge or respond to our follow up emails.

I would never purchase from Pulte again. They are disorganized from the beginning until the end. In addition, communication is lacking with with homebuyers. We were delayed by almost 4 months and not once did someone reach out to provide that status. Mid-way through, we were told our paint selections would only be available in flat paint due to supply chain. I spoke to the local Sherwin Williams store and they had no problem securing the exact same in eggshell and semi-gloss. Pulte refused to work with us and eventually said we can downgrade to standard paint or cancel our contract. This is a very poor way to do business. We have now been owned our home for ~6 weeks and are missing items that should be available by now: stonework for kitchen window, garage doors, fixture lighting in all bathrooms, and our hood for our stove. Pulte was the worst to work with ... More

We purchased the model home in Vegas -very disappointed. NOTHING was maintained in the house after we signed the contract. Yard outside let go, lots of things not working well in the house. New problems crop up every day

This is the worst experkence ever in building a home. They advertose differently than they actually handle the building experience. Do not reccomend.

Do not assume that everything that is installed is done correctly. Make sure that you inspect everything before you close and have all the information that you need, Some things that you find were done incorrectly after closing, you may have to fix yourself. We found some damaged wall tiles, missing tiles, outdoor paint chipped, ceiling speakers not connected, extra electrical switches that arent connect, after we moved in and were left with resolving the issues.