Pulte Homes Reviews in Las Vegas, NV

Was very disappointed with Pulte and the whole experience! Pulte mortgage was a joke, the most unprofessional people I have ever dealt with. PGP Title was the same and to add very inept and scary to think how many other mortgages are out there with major errors. After 1 month, NO ONE from Pulte has addressed any concerns OR the major screw ups in construction on my home. No one has even attempted to make anything right!!

We saw all the mode homes and the attention to detail was fantastic. I never knew they would rush the real home with so much less craftsmanship. We have a year to fix all these problems but now I have to spend a significant amount of time being a project coordinator and staying on top of getting everything fixed and completed since we received an unfinished & damaged home. There were also many structural items that were damaged and months into living here have yet to be addressed.

Poor communication from the beginning. Poor quality, poor craftsmanship, deceitful. Overall regretting choosing Pulte and we have turned all our friends that were looking at Pulte a different direction.

Would probably not buy with Pulte again. House was rushed to meet their deadline. Warranty having to repair things that were already repaired prior to close. Very unhappy about this.

After careful decision of which builder to purchase our retirement home and Pulte with good reputation we were very disappointed. From sales to home building supervisors. The home was delivered very poor with so many things to fix. With spending too much on options and they were not in excellent condition. The luck of communication to make the homeowner feel assure is definitely not there. We have to do the follow up ourselves and hope that it’ll be taken care of.

Terrible customer service. Entire neighborhood in Blackrock is upset about the problems and multitude of issues they have had with their home. Beer bottles found in our attic left from their workers. Our entire flooring has to be re-done. Cabinets were putting In incorrectly. We have paint issues all over the home. Broken doors and selves in the bathroom closets and storage spaces. Broken doors that were not replaced. Incorrect placement of dual twin water heaters. Incorrect plumbing that was done and needed to have plumbers come and correct. Things as simple as having the toilet rolls placed to close together such that you cannot place toilet paper on them. Still has not been fixed....this is the building 101. The price of the homes are really expensive because of the location and the views. The quality of the work and the customer service response is less than standard and sub par at best! I would never purchase another Pulte build again. Unfortunately, this was our dream home so we are stuck now. ... More

I will like to say I have bought three homes . This by fair has been the worst experience I have had . The work was not quality . The home was rushed and the amount of money paid was not worth it . I had to go as far is emailing the president of Pulte and constantly send emails before I got a response. My home was never professional cleaned . Paint is an ongoing issue. Currently living in the home with trades coming weekly . They won’t even give me any money back for the magnitude of issues. I have missed many days of work and my household has been disrupted with all this . The trades literally just did whatever they wanted with construction. I am depressed to spend more money due to inflation and not have a pleasant experience. I’ll be going into the new year I’m sure adding things that could have been done prior to moving in. ... More

I’m not sure why I’m even doing this. I called left a message with customer service when I went through with Curtis, the property manager building manager, whatever his title is who gave me the keys and walked me through the house. I’m shocked on the condition of my floor and have this person in my house, that’s not trying to ease my bad experience, but tell me that I am wrong and my house when he finally came to look with his specialist concrete guy. There was nothing that they did as in to see what type of materials were in the holes of the foundation in the living room , then I said let’s go upstairs. Let me show you the problem of the carpet he would even go upstairs. Oh, I had to get my specialist to go up. There made the complaint when the person gets here to look at the other two things I let Christopher know. Let me back this up the lady who wrote up the deal on the house. I’ll let her know I wanted concrete floors. She let me know that , you can’t do that because it has to have flooring. I said fine. I’m still gonna do concrete floors. The lady help me who picked out the carpet. I told her the cheapest stuff because I’m gonna rip it out and do concrete floors when I met Curtis for the first time and did walking through the Ruction site to do concrete floors. I have 32 different patches in my living room hallway and kitchen. it was like a war zone not counting that no one ever cleaned or vacuumed the floor. I pulled out so much trash and junk and dirt and screws bottle caps. This is supposed to be a new house , not counting the whole sliding glass window area on the concrete was completely busted up from the inch and a quarter nails. I’m gonna stop there truly disappointed. I don’t see how I can give this company a good review from the quality of the house which you build this house with two by fours come on in California by law, you could even get away with this so I have to say for now goodbye ... More

The despicable, shameless misrepresentation regarding the rooftop view, among many other issues, ensures that I will sell this town house as soon as possible and let all my family and friends know how terrible this experience was for me.

Wish we went with a different builder. Loan company are scammers, don't fall for their incentive trick. The home has lots of shortcut issues that we needed to hire outside fixers to redo. Not worth the price

Pulte used to be an elite builder. Now they have lessened to cheap materials and 'don't call me, I'll call you' customer service. You wouldn't expect to see the following in a Pulte home based on it's advertising confidence: flat paint (even in wet areas); missed painted areas; door strikes carved with a pocket knife; crooked doors; missing tile; unsealed windows; not following floor plans, and more. A short list of other Pulte issues: scheduled closing day w/out an employee to help us; construction manager turnover; causing homeowners to miss work due to no-show scheduled work; LACK OF COMMUNICATION ... More

Lack of response to poor workmanship!

At the end of the day the bones of the home might be great, but they sure can’t finish a home. So many finishing issues wity trim, appliance installation, paint, cleaning, chaulking, sloppy work, building materials all over the windows, lack of care of finishing things out of view, carpet pulling, and more. and when we talked to pulte, they blame the trades.. lol. The builder is not worth it.

First they didn’t let me lock the interest rate. Second the house built over a year. Third, the house job very bad, not even quality. The whole house wall horrible paint, a lot of bubbles, they tell me it’s a new style; many cracks in the ceiling, they said it’s the weather problem; upstairs game room the wall both out, they said it because the wood inside is not straight; Bathtub, washbasin, mirror had chips, downstairs shower room wall chipped, they still didn’t come fix it; and windows problems. All four of game room windows are not sealed properly. The garage door is canted; flooring problems…..a lot of problems! I hope Pulte will come over my house fix all the problem as soon as possible! ... More

We had a bad bad experience with this builder they use really really bad materials very cheap. My house was never done.

Honestly, I don’t even know where to start. The quality of the house is definitely not there. The trustworthiness is laughable. And the price absolutely not. And then responsiveness to issues is a joke. Let me start by saying I was forced to close on this house with the head honchos knowing that this house is not ready the tub was chipped. The showers are chipped by countertops and chipped. Most of my cabinets are falling apart or miss matched. I had hinges the wrong colors. I have so many drywall issues so many paint issues I have baseboards that aren’t even painted yet and water damage the first week I moved in a gas leak the second week I moved in, I’ve got the runaround I’ve been there for almost 2 months and I lack the response to take care of any of my issues to get people. There is a joke and when people show up their responses is that’s not my job. My house is a $500,000 home all day. and that’s me being generous. I have drywall cracks everywhere. They used the wrong solution for my joints but now that the heaters on all of my joints are cracking, I have more than a quarter inch gap in my drywall. My baseboards are all cracking my paint with one little rub comes off completely my shower in my kids bathroom leaks, brown things. I have overspray on my toilets and countertops not to mention my tile. Some lines are over a half an inch wide, and my tiles are chipped carpet is very poor quality I can feel imperfections completely I’m not even going to get into the appliance situation, unless I can speak to somebody like Cabinets or a laughing matter considering it’s a $700,000 home these cabinets look like you can get them from less than IKEA. My doors have come off my faces have come off of the cabinet. They are the cheapest quality cabinets you can buy, which I found out. The manufacture doesn’t even make them. They order them and how they come is how they come Pulte should really take pride in the sort of thing, I am literally looking into getting my plans for my house because me installing TVs on the walls nothing is within measurements there’s no 16 inch studs 12 in 24 nothing …, Pulte you have lack the quality this is my third I’ll be home and it’s just getting crappy and crappy here every single house. Oh and did I mention I was forced to close. I looked at Matt Wagner and I told him that this house wasn’t ready. He didn’t care he talk to me two times and never talk to me again. But you guys got your money now. Where is your customer service? ... More

I have already shared my thoughts but ultimately never buying Pulte again.

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

Don’t buy a Pulte home, that’s what I would say to other buyers. Though we worked with some good people, the company as a whole is terrible. They know you can’t afford to walk because of the now much higher prices, and they clearly take advantage of that. Have an issue, tough? We’ll get to it when we get to it. Regardless of how long that may be. They see no reason not to sell a house, even though they don’t have enough people to build them, or enough people to repair them when they are complete. Our inside joke is, what’s not crooked?! We’re now dealing with the hassle of redoing all of our floors, since it would have cost $35000 more to go through their design center. And they don’t have the expense of tearing everything else. It took over a year to build this house, but 3 days before closing, Pulte mortgage was still requesting paperwork. A year not long enough? So please, shop elsewhere.! ... More

From the time we signed the earnest money contract, we were rushed, pushed to make design decisions and then pushed at the design center. The sales agent was useless and impolite. We learned that the design center was incompetent and it took days of wasted effort to get things right (although they managed to still install the wrong countertops TWICE). The workmanship on the house was extremely shoddy. Holes in the floor, damaged drywall hidden behind cabinets, scratches and scuffs, crooked shower heads ... I could go on and on - and oh - not a square light switch or outlet in the whole house - all of them crooked. It looked like a tenement, not a brand new house. And when you ask them to fix things, they get offended. This is the sixth home I have bought. All my previous experiences were very positive. This was just awful from the get go. ... More

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.

Sleazy salesperson, zero quality control for construction, lots of obvious problems in new home, no attention to detail, terrible follow-up. Pressure to close on unfinished home—which they do to everyone No one is overseeing the contractors so they do really sloppy work. All neighbors say same thing. Terrible experience all the way around. I would NEVER buy another home from Pulte.

Multiple changes that were forced. Terrible experience with builder title company. No follow up or communication post closing. Sub par build quality.....

We have had many of issues from start to current. Plumbing lines switched, gas leaks, framing and many of issues. Take the bad reviews serious.

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.