Pulte Homes Reviews in Las Vegas, NV

Excellent home builder

The best part of Pulte is the sales people that sell you on the house. They are polite and responsive. Everything after is a nightmare. So many issues with the build. Everything is broken and after living here for a month, the tape starts to peel from the walls. They use cheap and unqualified laborers sub-contracted 3 times over to save as much money on your build as they can. I have multiple broken items, broken quartz sink, broken stove, cracked upgraded glass, and so much more. All on a new house that cost about 1 million. They pretend to follow up but don't. They just send emails and defer you to other companies. Do not trust them, they lack integrity. If you don't believe me, join the neighborhood social media groups, you will see for yourself. Everything from the moment you sign papers with them is an uphill battle. ... More

House is average. Could have been more soundproof. Location of the condenser unit could have used a little more thought. You have to turn the volume up on the TV every time the unit starts. Management company the builder chose for the HOA lacks oversight of the community and communication. .

We are very happy with our new Pulte Home!

Walk through on March 11, close on March 16, none of the items identified have been fixed as of May 26.

It’s a little unfair to write this review in the middle of the COVID-19 virus and with stay-at-home in effect. I was so excited to move into my new house. I love the floor plan of the model I purchased; however, I thought many of the upgrades I purchased were quite expensive and I now I also have a list of issues I would like to have addressed inside the house. The reason I say this is unfair to write now is because Pulte can’t come in and respond but I do believe they will as soon as possible once we can all go out again. I believe I bought a wonderful house but for the price I paid, I had expected to have fewer issues. ... More

So happy with our beautiful and energy efficient home in Reverence. This is our second Pulte neighborhood and they just keep getting better! A great experience from contract, to selections, to build quality reviews, to closing and post sale support.

I bought a $1.2m home and had a field construction supervisor INTENTIONALLY damage my home and property, I have photo evidence and no one seemed to care. You think that is hyperbole but it's not.

Overall, we are happy with the buying experience but with one exception. One of the cabinets is about to fall off with part of the upper trim falling down on my daughter as she cooked breakfast. I sent an email to the warranty email address. The claim is that they will respond quickly. So far(one week later), no response to my call or email. I'm hopeful that the delay is only due to the Covid 19 problem. All of the other small paint scratches/chips etc.. are minor and certainly not serious. But I would still like to get a small amount of touch up paint so that I can do this myself. I have asked twice. No response..... ... More

Paid $1.4M for a home that has a laundry list of issues where you can tell the workers didn’t care. Damages all over that instead of being fixed, were painted over. Requested the repairs and the repair work doesn’t fix the problem.

During this COVID-19 outbreak, I am reluctant to get any issues regarding my new home at Reverence resolved. And yes, there are many. Some big, some small, ranging from a hot water heater that doesn't deliver, to a sagging kitchen sink improperly installed with it's caulking falling out. All in all, I am most discouraged by the quality of workmanship that went into building this new home as well as being very dissatisfied with the quality of materials installed. Have some been repurposed? Will I have to spend additional money to redo things? For now I have to let go of these concerns. I am more fearful of opening my door to have repairs made and replacements done. I remain optimistic all issues will be resolved when this crisis ends. Since I haven't contacted Pulte Warranty it would be unfair to give them a rating on responsiveness. ... More

Catalina Property

Within a month of living in the home we have had multiple issues with electric work, plumbing, garage door, seals for faucets and floors, nails sticking out in the carpets. I believe we’ve had 4 different electricians that have had to come fix things and 2 different plumbers for multiple issues. I would highly suggest anyone who is purchasing get their own third party inspector to make sure work is done correctly. Warranty manager has been quick with scheduling people to get issues fixed but there shouldn’t have been so many issues to begin with

I would give more stars but waiting for Response on warranty issues after this virus goes away.

In spite of some personal challenges in financing, Pulte worked extra hard to get us in home on time. Great staff!

So many issues with pretty much everything, flooring, paint, boot bench, electric problems, missing hardware in bathrooms etc.. The Project manager was doing his best and was Extremely helpful. Nonetheless, this house, the way it is build is not worse what we paid for it. It’s a shame

Also I was told by the super intendent he is going to fix that they did not finish so I signed complete home doc but still they did not finish even I already move on.

Home is nice and overall it is fine and we're happy. The warranty process is slow, we believe because of the high volume of issues with other homes in the area because of poor sub-contractor work initially, a seeming lack of attention to detail by sub-contractors initially and of course, COVID-19 is doing us no favors with the home warranty action. This causes a lot of home warranty requests that overwhelm the team assigned who have been in contact with us constantly, but the items are numerous and I don't believe this is Pulte directly, but from a lack of "do it right the first time" by the sub-contactors. Those that come to fix see the issues and seemingly display a lack of understanding of why it couldn't have been done right at first. Again, nothing really major and we are overall fine with the home, it just seems like death by a 1000 cuts, but we have to say Tino Velez that is managing the home warranty process with us is actively doing his best and working with us closely and we appreciate that otherwise, we'd be less than happy at this point. We are being patient and giving him the time to coordinate the various groups to get the home in top shape. ... More

Had a great experience all the way until we made our 30 day list of fixes and only one item has been addressed from our list. It’s been very frustrating

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we were without power in our living room for 12 days and during one of the appointments to fix the issues, the electrician found spliced wires (FIRE HAZARD!!!). We have very little good to say about the quality of the house. It was rushed to get it off the books by the end of the year and it shows!! We aren't worried about sharing our experiences with others. ... More

Post closing issues

Do not rush through inspections

Overall I love my new home. The home is well constructed. There were some items that needed to be repaired but the Manager responsible for handling these items was very responsive in getting these items resolved.

Great service from the time of purchase to the time of closing. Best builders I have worked with.

Skilled craftmanship, quick to response with issues. Overall experience with pulte team is awesome..