Pulte Homes Reviews in Las Vegas, NV

Wish we went with a different builder. Loan company are scammers, don't fall for their incentive trick. The home has lots of shortcut issues that we needed to hire outside fixers to redo. Not worth the price

Pulte used to be an elite builder. Now they have lessened to cheap materials and 'don't call me, I'll call you' customer service. You wouldn't expect to see the following in a Pulte home based on it's advertising confidence: flat paint (even in wet areas); missed painted areas; door strikes carved with a pocket knife; crooked doors; missing tile; unsealed windows; not following floor plans, and more. A short list of other Pulte issues: scheduled closing day w/out an employee to help us; construction manager turnover; causing homeowners to miss work due to no-show scheduled work; LACK OF COMMUNICATION ... More

Lack of response to poor workmanship!

At the end of the day the bones of the home might be great, but they sure can’t finish a home. So many finishing issues wity trim, appliance installation, paint, cleaning, chaulking, sloppy work, building materials all over the windows, lack of care of finishing things out of view, carpet pulling, and more. and when we talked to pulte, they blame the trades.. lol. The builder is not worth it.

First they didn’t let me lock the interest rate. Second the house built over a year. Third, the house job very bad, not even quality. The whole house wall horrible paint, a lot of bubbles, they tell me it’s a new style; many cracks in the ceiling, they said it’s the weather problem; upstairs game room the wall both out, they said it because the wood inside is not straight; Bathtub, washbasin, mirror had chips, downstairs shower room wall chipped, they still didn’t come fix it; and windows problems. All four of game room windows are not sealed properly. The garage door is canted; flooring problems…..a lot of problems! I hope Pulte will come over my house fix all the problem as soon as possible! ... More

We had a bad bad experience with this builder they use really really bad materials very cheap. My house was never done.

Honestly, I don’t even know where to start. The quality of the house is definitely not there. The trustworthiness is laughable. And the price absolutely not. And then responsiveness to issues is a joke. Let me start by saying I was forced to close on this house with the head honchos knowing that this house is not ready the tub was chipped. The showers are chipped by countertops and chipped. Most of my cabinets are falling apart or miss matched. I had hinges the wrong colors. I have so many drywall issues so many paint issues I have baseboards that aren’t even painted yet and water damage the first week I moved in a gas leak the second week I moved in, I’ve got the runaround I’ve been there for almost 2 months and I lack the response to take care of any of my issues to get people. There is a joke and when people show up their responses is that’s not my job. My house is a $500,000 home all day. and that’s me being generous. I have drywall cracks everywhere. They used the wrong solution for my joints but now that the heaters on all of my joints are cracking, I have more than a quarter inch gap in my drywall. My baseboards are all cracking my paint with one little rub comes off completely my shower in my kids bathroom leaks, brown things. I have overspray on my toilets and countertops not to mention my tile. Some lines are over a half an inch wide, and my tiles are chipped carpet is very poor quality I can feel imperfections completely I’m not even going to get into the appliance situation, unless I can speak to somebody like Cabinets or a laughing matter considering it’s a $700,000 home these cabinets look like you can get them from less than IKEA. My doors have come off my faces have come off of the cabinet. They are the cheapest quality cabinets you can buy, which I found out. The manufacture doesn’t even make them. They order them and how they come is how they come Pulte should really take pride in the sort of thing, I am literally looking into getting my plans for my house because me installing TVs on the walls nothing is within measurements there’s no 16 inch studs 12 in 24 nothing …, Pulte you have lack the quality this is my third I’ll be home and it’s just getting crappy and crappy here every single house. Oh and did I mention I was forced to close. I looked at Matt Wagner and I told him that this house wasn’t ready. He didn’t care he talk to me two times and never talk to me again. But you guys got your money now. Where is your customer service? ... More

I have already shared my thoughts but ultimately never buying Pulte again.

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

Don’t buy a Pulte home, that’s what I would say to other buyers. Though we worked with some good people, the company as a whole is terrible. They know you can’t afford to walk because of the now much higher prices, and they clearly take advantage of that. Have an issue, tough? We’ll get to it when we get to it. Regardless of how long that may be. They see no reason not to sell a house, even though they don’t have enough people to build them, or enough people to repair them when they are complete. Our inside joke is, what’s not crooked?! We’re now dealing with the hassle of redoing all of our floors, since it would have cost $35000 more to go through their design center. And they don’t have the expense of tearing everything else. It took over a year to build this house, but 3 days before closing, Pulte mortgage was still requesting paperwork. A year not long enough? So please, shop elsewhere.! ... More

From the time we signed the earnest money contract, we were rushed, pushed to make design decisions and then pushed at the design center. The sales agent was useless and impolite. We learned that the design center was incompetent and it took days of wasted effort to get things right (although they managed to still install the wrong countertops TWICE). The workmanship on the house was extremely shoddy. Holes in the floor, damaged drywall hidden behind cabinets, scratches and scuffs, crooked shower heads ... I could go on and on - and oh - not a square light switch or outlet in the whole house - all of them crooked. It looked like a tenement, not a brand new house. And when you ask them to fix things, they get offended. This is the sixth home I have bought. All my previous experiences were very positive. This was just awful from the get go. ... More

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.

Sleazy salesperson, zero quality control for construction, lots of obvious problems in new home, no attention to detail, terrible follow-up. Pressure to close on unfinished home—which they do to everyone No one is overseeing the contractors so they do really sloppy work. All neighbors say same thing. Terrible experience all the way around. I would NEVER buy another home from Pulte.

Multiple changes that were forced. Terrible experience with builder title company. No follow up or communication post closing. Sub par build quality.....

We have had many of issues from start to current. Plumbing lines switched, gas leaks, framing and many of issues. Take the bad reviews serious.

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.

The best part of Pulte is the sales people that sell you on the house. They are polite and responsive. Everything after is a nightmare. So many issues with the build. Everything is broken and after living here for a month, the tape starts to peel from the walls. They use cheap and unqualified laborers sub-contracted 3 times over to save as much money on your build as they can. I have multiple broken items, broken quartz sink, broken stove, cracked upgraded glass, and so much more. All on a new house that cost about 1 million. They pretend to follow up but don't. They just send emails and defer you to other companies. Do not trust them, they lack integrity. If you don't believe me, join the neighborhood social media groups, you will see for yourself. Everything from the moment you sign papers with them is an uphill battle. ... More

Pulte worst builder ever I had to deal with, poor customer service and poor quality, from twisted walls to uneven windows

I had my last walk through on November 21st and I closed on November 26th things that were supposed to be fixed 3 days after my last walkthrough and before getting my keys are still pending today 1/15/19 counter tops had to be replaced 2 times and during a replacement my other counter top got damaged. Contacting Juan the constitution manager is a joke.. never answers calls or messages and email replies take for ever he even blocked 2 of my phone numbers. How professional is that? I work in a place with over 2000 team members a lot of my coworkers ask me if I’m happy with my house and if I recommend it and the answer is a big NO! Same for family and friends. Biggest mistake was to purchase with Pulte after all the bad reviews I saw but I thought people were exaggerating. What it supposed to be a moment of it’s excitement turned out to be a stressful situation that gets more stressful every day. ... More

The Pulte home we just purchased is our fourth new home purchase and has been the most disappointing experience by far. Pulte is the exclusive builder in the area we purchased in. After numerous meetings with a sales agent we were not made aware of some key design options. One was very important and not explained thoroughly. The total costs for what I consider to be modest upgrades represented more than 50% of the base cost of the home/lot. An example of the lack of trustworthiness is on our cabinets. Spent $38K in upgrades and after closing we started to unpack and all of the 24" deep lower cabinets in the kitchen, laundry room and bathrooms had small 6" shelves. No shelves that were the full depth. This eliminates the ability to utilize the cabinet space. When approached about this concern we were told the come as is and these shelves will not be provided. This configuration was not disclosed during the options selection process. There are other examples I could provide. Regarding quality workmanship and materials. Our warranty repair list is at roughly 25 items. One example on this is the AC pad, simply walking around it to inspect it caused the pad/cement to crumble. When repair technicians have come out to fix warranty issues they don't speak english so its literally impossible to communicate. Repairs themselves have also not been up to par. One example of lack of responsiveness is our farmhouse kitchen sink. Upon final walk-through, we discovered a chip/crack which was clearly caused by someone dropping a tool in the sink. nearly 60 days later we still do not have a new sink or a repair done on it. This after numerous communications to confirm timing and a plan to correct. ... More

The quality of workmanship on these houses is extremely disappointing. 1 month in and they have to replace the sub-floor in the laundry room because it has a huge hump in it (FYI-Pulte knows this is an existing issue in all Modena homes) and have to tear apart and move a wall because it is not straight/square with the rest of the area. This shows the poor workmanship by the framer. The framer comes in and complains the whole time about making the repair and blaming it on other trades. The field management team and their unprofessional from day 1. They did not make the repairs necessary that were suppose to be completed from the walk through delaying my crew to do their construction which repeated for over a month. They finally come in a make the repairs and they are not done correctly. They put a band-aid on the sub-floor and had to fight to get it replaced. They can't be trusted to make the repairs correctly. I had to escalate it up to a corporate office locally and that still gave me mediocre results. Overall, I will never recommend Pulte again due to the lack of professionalism and commitment to get the house built right from the field management team and the continuous arguing from the so called "customer service" repair team. ... More