Pulte Homes Reviews in Las Vegas, NV

Worst framing I’ve seen in years. Studs missing, no corner studs, single king studs around window openings holding up thousands of pounds of roof tile. Electrical wiring pulled with the sheathing pulled off of it. Wires taped together buried in the walls. Outlets covered resulting in excessive opening made in the drywall to locate them. Gas lines moved and only tested after I questioned them About it. Names constantly missed spelled in documents and even yelled at our lender on the phone because they thought it was a robo call - really your a business! I would never had boy this Property had I know about the pending litigation and recent customers waiting for nearly two years to have properties corrects. I would never recommend Pulte. My door bell doesn’t work for goodness sake. Horrible builder ... More

From Angela, to Blake, to Joel. All my interactions with the team have been very professional and enthusiastic. We love our new home and the Pulte team made it a positive experience every step of the way.

We had a great experience.

Pulte worst builder ever I had to deal with, poor customer service and poor quality, from twisted walls to uneven windows

Everyone involved in the process from viewing the models up to the move in of my home was always so pleasant and helpful and most times went over and beyond, especially Trish with Pulte Mortgage. I’m so happy that I chose Pulte for my forever home!

Many, many aspects of the home were not completed at closing. There are many flaws throughout the house.

I had my last walk through on November 21st and I closed on November 26th things that were supposed to be fixed 3 days after my last walkthrough and before getting my keys are still pending today 1/15/19 counter tops had to be replaced 2 times and during a replacement my other counter top got damaged. Contacting Juan the constitution manager is a joke.. never answers calls or messages and email replies take for ever he even blocked 2 of my phone numbers. How professional is that? I work in a place with over 2000 team members a lot of my coworkers ask me if I’m happy with my house and if I recommend it and the answer is a big NO! Same for family and friends. Biggest mistake was to purchase with Pulte after all the bad reviews I saw but I thought people were exaggerating. What it supposed to be a moment of it’s excitement turned out to be a stressful situation that gets more stressful every day. ... More

First, the good. The main employees you deal with are great people. They really are. But the line is pretty much drawn there because their hands are tied to corporate policy that’s not conducive to a quality product. Answers to questions and problems are “the labor force is terrible”, are not acceptable and should never be when buying a half million dollar home. Several subcontractors just flat out do not care about the quality of their work. I’m not sure why but it’s really none of the consumers concern. The end result though is a poor product. I bought a Pulte home back about 1 years ago and the experience was so much better then. Not anymore. ... More

I am familiar with Pulte and the quality workmanship. Great reputation, high quality for the dollar.

seems like everyone is trying to get their bonus and hit their goals by rushing to close. After moving in, I realized there are excessive amount of repairs and fine tuning needed (very sloppy work). Spending few minutes in each room during walk thru is completely insufficient. That burden should not be placed on homeowner and it should be with the builder/field manager. Paint drips all over the floor and carpet, gaps and chips throughout the house, loose faucet/sink, etc..etc.. Seems like there are too many homes going up at same time and not enough quality control and not enough field manager to spend time in each home while they are being built. The response and attitude is .... "just close now and let home warranty deal with it. I closed and hit my goal and it's home warranties responsibility now". My neighbors have been dealing same ongoing issues with home warranty for almost a year now. I'm hoping that won't be me. ... More

The team is there to answer your questions.

Very easy to work with and great service!! Everyone that I worked with at Pulte was amazing and made the process very relaxing

Very nicely built house. Layout and accessories are well thought out. For the most part there were no major issues with build quality or materials. Unfortunately getting little things fixed is a chore. Nothing gets done unless I am on top of the project manager all the time. Even then there were several occasions where promised work was not performed. Very frustrating. Pricing of the house is more reflective of the market and not necessarily features, materials and craftsmanship. Same houses in the neighborhood sold for far less than others as the developer was finishing up the neighborhood. I guess early buyers had to put up with construction all around them for many months, justifying lesser price. ... More

Problems keep popping up which shouldn’t happen. Very lazy with requests.

Couldn't be happier than we are with the whole experience. Ray was a rock star putting up with all our questions.

My whole experience so far has been up to par but when i did have issues and submitted thise issue for inquiry on 11/18/19 they have yet to be addressed. I do have an appointment for resolution on 12/20/19.

The sales force is wonderful. In general, the home is beautiful. However, after moving in, we saw many, many small issues and a couple not so small. The most important one's are tile poorly installed in the foyer and edges on the corners of the kitchen island that were not finished off and are very, sharp posing a cutting hazard as you walk by. Repeated requests for assistance go unanswered by the Pulte Warranty office.

Such a great company to work with, with all of the advancements in modern technology its becoming quite obvious that the level of customer service and personal touch has suffered greatly in a lot of businesses these days. Pulte is absolutely not one of them, they are very friendly and accommodating to their customers and their needs. They have great communication as well as pride in what they do. I would recommend this company to anyone!

Make sure you have the home builder do the walk through with you.

We've been living in our home for about one month and can't get over how wonderful the house is. Our communications with the sales representative, the construction and design teams, the mortgage group, and customer support have all been courteous, responsive, respectful and helpful, and made our home purchase surprisingly easy.

Overall, I am very happy with the home and the purchasing process. There are some very minor issues with the workmanship such as gaps, wood separating in certain areas, doors not closing easily, etc. Most of this stuff are cosmetic or easily fixable. We'll address these in our first warranty list. I took one star off from Responsiveness to issues is that there was a noticeable cosmetic defect in the outside of the house that we pointed out in the walk through, and that has not been addressed yet. Again, this will be listed in our warranty list.

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

Detail on workmanship; mainly the painting; was poor

Terrible customer service. Entire neighborhood in Blackrock is upset about the problems and multitude of issues they have had with their home. Beer bottles found in our attic left from their workers. Our entire flooring has to be re-done. Cabinets were putting In incorrectly. We have paint issues all over the home. Broken doors and selves in the bathroom closets and storage spaces. Broken doors that were not replaced. Incorrect placement of dual twin water heaters. Incorrect plumbing that was done and needed to have plumbers come and correct. Things as simple as having the toilet rolls placed to close together such that you cannot place toilet paper on them. Still has not been fixed....this is the building 101. The price of the homes are really expensive because of the location and the views. The quality of the work and the customer service response is less than standard and sub par at best! I would never purchase another Pulte build again. Unfortunately, this was our dream home so we are stuck now. ... More