Pulte Homes Reviews in Las Vegas, NV

I have never had so many problem buying a house and this is not my first time From pulte Morgage to getting things fixed Missing screws It’s been 2 months and I can’t even get my light bulb that the contractor said they where going to place outside Missing outlets and out let’s not working People from pulte promising things and not following thru still waiting for someone to replace window because there’s scratches on it Plants in my front yard that are died Shabby paint job Stuff in my disposal when we move in We ask for touch up paint one person tells us they don’t do that, we ask the painter the say email customer service for touch up paint Toilet not flushing well Contractor said he will be the point of contact, we called him, email and text him no answer Email customer service say they are going to contact us in 2 to 3 days then tell us the person is on vacation and then tell us they have been replaced What is going on ... More

Was very disappointed with Pulte and the whole experience! Pulte mortgage was a joke, the most unprofessional people I have ever dealt with. PGP Title was the same and to add very inept and scary to think how many other mortgages are out there with major errors. After 1 month, NO ONE from Pulte has addressed any concerns OR the major screw ups in construction on my home. No one has even attempted to make anything right!!

I have already shared my thoughts but ultimately never buying Pulte again.

This was a real nightmare of an experience and Pulte was not great. The quality of the finishes and paint were highly questionable. The options were limited and that was very disappointing. Most expensive home I’ve ever had and perhaps the least satisfying

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

Don’t buy a Pulte home, that’s what I would say to other buyers. Though we worked with some good people, the company as a whole is terrible. They know you can’t afford to walk because of the now much higher prices, and they clearly take advantage of that. Have an issue, tough? We’ll get to it when we get to it. Regardless of how long that may be. They see no reason not to sell a house, even though they don’t have enough people to build them, or enough people to repair them when they are complete. Our inside joke is, what’s not crooked?! We’re now dealing with the hassle of redoing all of our floors, since it would have cost $35000 more to go through their design center. And they don’t have the expense of tearing everything else. It took over a year to build this house, but 3 days before closing, Pulte mortgage was still requesting paperwork. A year not long enough? So please, shop elsewhere.! ... More

It has been the worst experience of purchasing a new home ever. Had to get an attorney involved when we were told we did not qualify. Then the workers were told do not fix anything because our home was going to be sold as is. The appliances look like they are second hand they are so bad. Custom cabinets look awful. The whole house was painted with some sort of flat paint (I believe it may be primer). As we were told they could not get paint. My toilets had poop skid marks in them because they left it open for the trades people to use. When we asked for construction trash to be removed it was tossed up on a 12 ft high retaining wall (as if we would not notice). My carpet was trashed by the painters and other people. My gates were ruined by overspray and my backyard trashed where the plaster and paint contractors empties their guns in my yard. Now we are being told they are not going to fix many of these issues. Then to be told by an employee what do I expect for a 500,000 home. I have heard a lot of things over my lifetime but I was never so appalled and insulted in my lifetime. I guess when his bosses told him we were not qualified he felt he had free rein to talk to us anyway he wanted. Then lie about it when confronted. So if your asking would I ever by another home from you or refer your company, the answer is absolutely NOT. ... More

From the time we signed the earnest money contract, we were rushed, pushed to make design decisions and then pushed at the design center. The sales agent was useless and impolite. We learned that the design center was incompetent and it took days of wasted effort to get things right (although they managed to still install the wrong countertops TWICE). The workmanship on the house was extremely shoddy. Holes in the floor, damaged drywall hidden behind cabinets, scratches and scuffs, crooked shower heads ... I could go on and on - and oh - not a square light switch or outlet in the whole house - all of them crooked. It looked like a tenement, not a brand new house. And when you ask them to fix things, they get offended. This is the sixth home I have bought. All my previous experiences were very positive. This was just awful from the get go. ... More

Couldn't have been worse. Pressured to close when home not complete. Once I closed, they didn't respond or fix items they promised they would.

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.

Sleazy salesperson, zero quality control for construction, lots of obvious problems in new home, no attention to detail, terrible follow-up. Pressure to close on unfinished home—which they do to everyone No one is overseeing the contractors so they do really sloppy work. All neighbors say same thing. Terrible experience all the way around. I would NEVER buy another home from Pulte.

We saw all the mode homes and the attention to detail was fantastic. I never knew they would rush the real home with so much less craftsmanship. We have a year to fix all these problems but now I have to spend a significant amount of time being a project coordinator and staying on top of getting everything fixed and completed since we received an unfinished & damaged home. There were also many structural items that were damaged and months into living here have yet to be addressed.

The quality of work was horrible. The house had a layer of dust and film on all of the cabinets and countertops. I spent 2 hours cleaning out stucco from my half vent windows so that I could open and close them. The toilet had fece stains underneath the lid and the seat. One of the kitchen drawers doesn't close. The cabinet under the sink still has the parts for where the shelf is supposed to be hung, but they just didn't install it. There is paint all over the floor, countertops, windows, bath tub, clothes rails, on the bottom of all of the cabinets, and on the carpet and tile. There is a 10 inch crack in the door frame to the garage, which is supposed to be a fire door and it does not close on its own. Several electrical sockets were open hot. The bath tub has a 1 inch scratch. The handle in the bathroom had a sharp edge that cut my hand open when I tried to open the door. It looks like someone dropped it, damaged it and still put in on. The cabinets are chipped. There are multiple tiles that are scratched on the floor of the walk in shower. There is plastic sticking out from the mirror from when it was installed. The floorboards are dirty and need to be painted. The french doors do not close or lock. There is paint all over them, up to 3/4 inch away from the frame. There is a 1/4 inch gap at the top and a 1/8 inch gap at the bottom of the french doors when you try to close them. There is no door stop fo the left panel of the french door. There are many scratches on the "upgraded" cabinets, some up to 4 inches long. Some cabinet doors are uneven. The sliding glass door has 1/4 inch gaps around the frame and is uneven on the sides. There is a 1/4 inch semi-circular hole in the left jamb of the sliding glass door. One panel has a large defective cats eye. The screen door still had stickers on it and the paint came off when I tried to remove them. Many windows have silicone sticking out from where the glazier installed them and didn't clean up. Several windows have large scratches and bad Low E tint. The double vent in the dining room is so bowed that the super told us that you need to push in the middle of the vent so that you can close it. Using a 2 foot level you can see that it is more than a full bubble off of being perpendicular to the ground. Almost every window has an uneven ledge that really looks bad when you have the blinds closed. There are several spots on the outside of the house that were missing paint near the spouting. Stucco damage at 15 different spots. The front door is missing paint near the lock and handle. The back porch has stucco feet prints all over the pavers. The range hood vent is still on back order. The super did have someone install a temporary one. The heater did not work the first time that we tried it. The super came out the next day and went into the attic and had to switch it on from where one of the workers had turned it off. Pulte staff and sales people are professional and easy to work with, but the quality of the workmanship in my home sucks! I have recommended to all of my friends to never buy a Pulte home or they will regret it. ... More

Multiple changes that were forced. Terrible experience with builder title company. No follow up or communication post closing. Sub par build quality.....

We have had many of issues from start to current. Plumbing lines switched, gas leaks, framing and many of issues. Take the bad reviews serious.

In the first week our house flooded because someone disconnected the drain in the wall by the laundry. We’ve had very little response or help to get the damage finished. From no show appointments to miscommunication. We still have sections of our house we can’t use.

Our home buying experience was one of the worst - this was my 6th new home purchase. It was horrible for a constellation of reasons. It started with the sales agent giving misinformation on more than one occasion, a sales manager who was spiteful when confronted with issues or challenges in her approach, a design center that appears to have the philosophy of “you will take what we want to give you” and not the “customer is right or valued philosophy. These two general issues caused a large amount of distress in the home buying experience - making it a day to day nightmare. Within this, the quality of the home is fairly low budget. Upgraded toilets are cheap, not non-handle water savers, white rubber plumbing fixtures are used, a low volt transformer for your door bell that won’t even accommodate the Nest Bell, low budget cabinet where you’re forced to spend over $10k to even start to get soft close hinges, texture spray on the wall is awful, low quality doors for the rooms, terrible splitting framing around the doors, a garage header frame that was built over and inch off so the front of the house looks crooked and on and on. Pulte has employed field managers who just talk you into how to accept the warranty issue instead of insisting on repair (a warranty issue takes 30 days to repair). The field manager also wanted us to move in without our refrigerator that we upgraded through Pulte. In short, I would never buy another Pulte home in this market and equate its product to a budget builder where it charges handsomely for the home and increase upgrade prices every month. I can say, I had to threaten to take legal action because of all the issues and the response I was getting from both the sales tram and the field manager. One employee, the construction manager stepped in and toon action and has been a very good job addressing the layers layers of issues with this home. ... More

House not completed for walkthrough, no quality checks were performed by Pulte, all issue identification was left up to us as the customer, promised by builder that issues would be resolved by closing and they were not. Forced to close with 77 open issues like leaking pipes, damage to cabinets and other finishes, uninstalled features, missing paint, chipped tiles, etc. As soon as we closed it was like we did not exist. It has been left to us to coordinate, schedule, and communicate issues with the trades, as our Pulte field manager told us he was moving to a new development across the street and did not have time to follow through on all the issues we discussed before, during, and after closing. Pulte sells you the "Build Quality Experience" and says they are the highest of quality. There was no oversight of the work along the way, that is obvious by the poor quality and numerous mistakes. There was no inspection by Pulte, they looked to us to point out even the most obvious damage and needed fixes. We are 6 weeks passed closing and our house is torn up with partial fixes, most items not addressed at all, and many items worked multiple times and still not acceptable. I would not recommend Pulte, they have not taken any pride in their product, and along the way each Pulte representative has pointed at someone else as being responsible. ... More

After moving in, we found the garage was not insulated contrary to our purchase agreement. It then took numerous calls and threat of legal action to get this resolved. The contractors did a haphazard job fixing the issue. It also took multiple contractors multiple days to finish the work.

Definitely not high standard compare to what you pay. Aims walls are not straight , and lots of thing you find out after final walk in. Poor quality. Not to mention the sales people ( at least ours on that time) that wasn’t clear about very important information about your lot we purchased , without showing us the real space and back yard we are getting - just let us add 30K more for ‘premium lot’ with worse shape of yard than regular lot. We found out after we paid the deposit and after they start building. Will never buy from Pulte again , 30K extra laid for nothing ! For extra space you can’t really use ( back of the house and front of the house) and getting bad shape of back yard. ... More

Poor communication from the beginning. Poor quality, poor craftsmanship, deceitful. Overall regretting choosing Pulte and we have turned all our friends that were looking at Pulte a different direction.

Would probably not buy with Pulte again. House was rushed to meet their deadline. Warranty having to repair things that were already repaired prior to close. Very unhappy about this.

After careful decision of which builder to purchase our retirement home and Pulte with good reputation we were very disappointed. From sales to home building supervisors. The home was delivered very poor with so many things to fix. With spending too much on options and they were not in excellent condition. The luck of communication to make the homeowner feel assure is definitely not there. We have to do the follow up ourselves and hope that it’ll be taken care of.

The best part of Pulte is the sales people that sell you on the house. They are polite and responsive. Everything after is a nightmare. So many issues with the build. Everything is broken and after living here for a month, the tape starts to peel from the walls. They use cheap and unqualified laborers sub-contracted 3 times over to save as much money on your build as they can. I have multiple broken items, broken quartz sink, broken stove, cracked upgraded glass, and so much more. All on a new house that cost about 1 million. They pretend to follow up but don't. They just send emails and defer you to other companies. Do not trust them, they lack integrity. If you don't believe me, join the neighborhood social media groups, you will see for yourself. Everything from the moment you sign papers with them is an uphill battle. ... More

Worst framing I’ve seen in years. Studs missing, no corner studs, single king studs around window openings holding up thousands of pounds of roof tile. Electrical wiring pulled with the sheathing pulled off of it. Wires taped together buried in the walls. Outlets covered resulting in excessive opening made in the drywall to locate them. Gas lines moved and only tested after I questioned them About it. Names constantly missed spelled in documents and even yelled at our lender on the phone because they thought it was a robo call - really your a business! I would never had boy this Property had I know about the pending litigation and recent customers waiting for nearly two years to have properties corrects. I would never recommend Pulte. My door bell doesn’t work for goodness sake. Horrible builder ... More