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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 515 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Las Vegas Area

515 Reviews in Las Vegas Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Las Vegas Area

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Customer Reviews

From Start to Finish: A Fantastic Home-Buying Journey

  • Matthew R.
  • Verified HomeBuyer
  • August 15, 2025
  • Las Vegas, NV

From the very beginning, our home-buying process with PulteHomes was smooth and well-organized. Candace and Dee were always incredibly helpful, answering any questions we had promptly and thoroughly. We patiently waited for our home to be built, and throughout the process we felt informed every step of the way. The PulteHomes portal made it easy to track progress, and our construction manager, Derek, went above and beyond by providing regular updates and sending photos. We had several quality meetings with Derek, and he was always detailed, thorough, and committed to ensuring everything ...

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that your home-buying journey was smooth, well-organized, and supported by such a dedicated team! It’s great to know that Candace and Dee kept you well-informed and that Derek went above and beyond to ensure everything was done right! We appreciate your kind words and are so glad to hear that you are happy with your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

D and M

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2025
  • Las Vegas, NV

Sales and service were excellent with Yelena always helping with floor plan options and exterior materials and showing models and options and just over all caring for the needs and concerns for choosing a new home.Alex was very methodical in making sure every building phase was done on time and confirmed the structure was built to our satisfaction. Very nice to have the Pulte Design Center available to help with selecting building materials. Patti Made things comfortable and easy to select color schemes and textures etc. pleasant home buying experience

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re delighted to hear that Yelena, Alex, and Patti each played such an important role in making your home-buying experience smooth and enjoyable! We’re so glad you’re happy with your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall, we are happy with the home. However, there were several items inside and outside the we're either rust or not compled before we moved in.tely

  • Ron H.
  • Verified HomeBuyer
  • August 13, 2025
  • Las Vegas, NV

Beautiful home. However, there were several items that were somewhat unfinished and or rushed. Several painting issues on the exterior and balcony.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you are overall, happy with the home. That said, we're sorry to hear that you are experiencing concerns and felt that details in your home are unfinished or rushed. We'd like the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

It was a great experience through the whole process.

  • Janusz K.
  • Verified HomeBuyer
  • August 13, 2025
  • Las Vegas, NV

Experience was great, all on schedule, and super quality. We are very happy!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a great experience throughout your whole process! It’s wonderful to know your home was completed on schedule, to a high standard of quality, and exactly as you envisioned. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

AC issues and Other problems

  • Dinorah R.
  • Verified HomeBuyer
  • August 09, 2025
  • Las Vegas, NV

Vittorio, a month in and I have had nothing but AC issues system doesn’t work now needs to be replaced. It’s seems that nothing was tested to ensure things are working properly. A little more attention to the details would’ve be helpful.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re truly sorry to hear about the AC issues so soon after move-in, this isn’t the experience or quality check we aim to provide. We'd appreciate the opportunity to discuss your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Wei

  • Wei H.
  • Verified HomeBuyer
  • August 07, 2025
  • Las Vegas, NV

The entire home buying process with Pulte was smooth and professional. From the initial sales consultation to the final walk-through, every step was clearly communicated and well organized. The construction quality of our new home exceeded expectations, and we feel the value is excellent for the price we paid. Whenever we had questions or minor issues, the team responded quickly and took care of everything in a timely manner. I especially appreciate how attentive and patient the staff were throughout the journey. I would definitely recommend this builder to anyone looking for a new home in ...

Pulte Homes responded:
Thank you for providing feedback for us. We're so glad to hear that your home-buying process was smooth and professional! It’s wonderful to know that the quality of your new home exceeded your expectations and that our team’s responsiveness and attentiveness made the process a positive one. We truly appreciate your kind words and your recommendation! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience was OK not great. It is a track home not a custom home.

  • Mindaugas J.
  • Verified HomeBuyer
  • August 06, 2025
  • Las Vegas, NV

Too limiting on what we could do during construction. Choices were not all first class. We looked at the cost associated with several changes and decided to do that after we moved in. I wish we had been able to order appliances other than the signature brand (i.e.Wolf)

Pulte Homes responded:
Thank you for taking the time to provide feedback. We understand that flexibility and variety in selections are important to our homebuyers, and we’re sorry to hear that the available options during construction didn’t fully meet your expectations. We’ll be sure to share your comments with our teams as we continually evaluate our design and appliance offerings. ^KH

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth process in both purchase and post care

  • Liangen Z.
  • Verified HomeBuyer
  • July 25, 2025
  • Las Vegas, NV

The overall experience is great. I like the layout of my model. As always Pulty maintains their high quality material and appliances!

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear you had a great overall experience and are enjoying your home’s layout and quality. If there's ever anything you need, don't hesitate to reach out. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I wish I wouldn't have purchased...

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Las Vegas, NV

I regret purchasing a home from Pulte. From day one, the experience has been overwhelmingly disappointing. Despite the builder's one-year warranty, I did not anticipate encountering so many major issues — it has been truly mind-boggling. We're not talking about minor cosmetic concerns, but serious construction and functionality problems that should never occur in a new home. The response time from Pulte is slow, and when service is finally scheduled, problems are rarely resolved in a single visit. Multiple trips are often required for the same issue, wasting time and causing ongoing ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how deeply disappointed and frustrated you’ve felt throughout this process. The types of issues you’ve described, particularly serious construction and functionality concerns combined with delayed, inefficient service, are unacceptable. That said, we would like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Hard to get hold for repairs

  • Marian L.
  • Verified HomeBuyer
  • July 16, 2025
  • Las Vegas, NV

I love the home. Hard to get hold for repairs.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are loving your new home. We're sorry to hear you've had difficulty reaching our team for repairs, and we understand how frustrating that can be. That said, we'd like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Great home….poor follow up.

  • John C.
  • Verified HomeBuyer
  • June 16, 2025
  • Las Vegas, NV

This home was a great build and 98% done correctly. I would recommend Pulte to others. Compared to other home builders, this was a better experience. My only issues have been with the follow up after I moved in. Then things slowed down, didn’t get things fixed. Never provided promised items. Like missing shelve hangers. My first 30 days turned into passing items along and now having to fill out requests for service to get things serviced that were already promised to be fixed. So poor job on the delivery and follow up.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re so glad to hear that you’re happy with the quality of your home and that the overall build process met your expectations. That said, we sincerely apologize for the delays and frustration you've encountered with post-closing follow-up. We understand how disappointing it is to have promised items go unfulfilled and to face additional steps just to get previously discussed issues resolved. We would like to make leadership aware of your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 1

Jon

  • Tony O.
  • Verified HomeBuyer
  • June 11, 2025
  • Las Vegas, NV

Jon is the best. He's very professional, knowledgeable, nice and very caring! It has truly been great working with him.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that working with Jon has been such a positive experience. It's great to know that he was professional, knowledgeable, and caring throughout your process. We're so glad you enjoyed working with him! Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Go with another builder

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2025
  • Las Vegas, NV

They don’t care about you. You’re just a number. You get more service at the DMV.

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear that you feel this way. Your experience is important to us, and it’s disappointing to know we fell short in making you feel valued and supported. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. Thank you again. ^KH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Experience w the builder and process.

  • Laurence C.
  • Verified HomeBuyer
  • April 23, 2025
  • Las Vegas, NV

Upside experience - sales person, interior design personnel and closing group all professional in every aspect. Downside- overall home construction and workmanship & materials were substandard. Information passed on to us that layers of staff to QA relative to the building process to ensure building integrity- safety was very deceiving. There was only a pair of eyes performing this QA (James). Thus a long list was submitted of incomplete, faulty workmanship and substandard materials which needed remediation from pre closing, closing 02/26 up to this point in time 4/23/25. Some issues ...

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear that your homebuilding journey has not met the expectations we strive to deliver. We understand how frustrating it may be to encounter all these concerns. We would like the opportunity to learn more about this and help out in anyway, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 2

Overall a really good home buying experience

  • Erick R.
  • Verified HomeBuyer
  • April 23, 2025
  • Las Vegas, NV

I think all around house buying is a really stressful experience but Pulte does a good job of making sure that you’re comfortable throughout the whole process and they make sure you are in the loop with Every step. Jeremiah is a god send. He always checking up to make sure your home is up to par and is so attentive to his buyers.

Pulte Homes responded:
Thank you for taking the time to share your experience. We're glad to hear that our team helped make your home buying process feel more comfortable and that you felt informed throughout! It's great to know that Jeremiah has been attentive and supportive throughout your experience! Enjoy your new home! ^KH

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes review

  • Austin P.
  • Verified HomeBuyer
  • April 22, 2025
  • Las Vegas, NV

Wish they would paint the garage for the price I paid. So sad to see everything is becoming an option.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so disappointed to hear you are experiencing this with your garage paint color. We would like to learn more about your situation so that we can help. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Homeowner

  • Li Y.
  • Verified HomeBuyer
  • April 18, 2025
  • Las Vegas, NV

Nice home.good quality,nice customer service

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are enjoying your new home and find quality in our work! Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Feedback on Materials, Workmanship, and Design Selection Process

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Las Vegas, NV

Overall, I could tell that high-quality materials were used throughout the home. I also appreciated the prompt responses to any questions or service requests. However, the quality of workmanship by some of the contractors left much to be desired, as there were several areas where the execution was lacking. During the interior design option meeting, it would have been very helpful to use a 3D visualization tool or similar software to assist with decision-making. Additionally, I felt that the explanation and time provided for selecting electrical options were not sufficient, which was a bit ...

Pulte Homes responded:
Thank you for taking the time to provide feedback with us. We are glad to hear that you are happy with the quality of materials in your home and the prompt responses from our team. However, we're sorry to hear that you feel there are areas where the workmanship was lacking and were disappointed with your electrical experience. We appreciate your suggestions about the 3D visualization tool as we are always looking for ways to improve our overall experience. If there's anything we can do to help your experience, don't hesitate to reach out! Thank you again. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Great experience

  • Uyen T.
  • Verified HomeBuyer
  • April 15, 2025
  • LAS VEGAS, NV

Builders was very nice, always availble to answer questions and make things work based on my expectations

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that our team was helpful, responsive, and committed to meeting your expectations! It's great to know that you had a positive experience with us. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mary and Alex were extremely helpful in the build and close process

  • Paul m.
  • Verified HomeBuyer
  • March 15, 2025
  • Las Vegas, NV

The whole process from initial purchase to close was easy to follow, came with regular updates, and we couldn’t be more pleased with the final product. Suggest some time spent during the closing walk through to have Alex show where the instruction manuals are for the water heater and go through operation of all appliances to ensure you know any peculiar features you may not be familiar with. Mary was also able extremely helpful in providing a list of key subcontractors for everything from general workmanship to pool companies.

Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that are happy with your new home and had a great experience with Mary and Alex. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

James

  • Kerry G.
  • Verified HomeBuyer
  • March 05, 2025
  • Las Vegas, NV

Happy with purchase of the house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience and great communication

  • Mark J.
  • Verified HomeBuyer
  • March 04, 2025
  • Las Vegas, NV

The whole process was excellent. From start to finish the process was smooth, and easy to go from step-to-step. The communication from the construction workers to you, updating you on your new home was amazing. They really see it through and go over everything with you during the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Team at Pulte

  • Jeremy L.
  • Verified HomeBuyer
  • February 28, 2025
  • Las Vegas, NV

James has made his experience a very pleasant one. There is no perfect home but each time there are issues that needs some attention, special requests etc, James always goes above and beyond. Rick aswell when was dealing with urgent issue. Great team

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Builder Quality

  • Anonymous
  • Verified HomeBuyer
  • February 25, 2025
  • Las Vegas, NV

coming from HI we must say the quality of the workmanship of the new build developer that we purchased from is so bad. Workers up here do not take pride in their work. We are paying good money for our home and yet things like crooked racks, cabinets not straight, slashed door seals, pin hole in ceiling is just a few things that was wrong in our home.

Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your new home and appreciate you bringing these matters to our attention. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 5

Nate

  • Stephen J.
  • Verified HomeBuyer
  • February 19, 2025
  • Las Vegas, NV

Great job! My townhouse was nicely completed to begin with With and Nate took care of my small list rather quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5