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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 505 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Las Vegas Area

505 Reviews in Las Vegas Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Responded right away

  • Howard W.
  • Verified HomeBuyer
  • November 01, 2024
  • Las Vegas, NV

Confidence in the builder and the quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ms

  • Monique A.
  • Verified HomeBuyer
  • November 01, 2024
  • LAS VEGAS, NV

Faron Seibel was very efficient in responding to questions. He was highly knowledgeable of the building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice quality home

  • Kristian S.
  • Verified HomeBuyer
  • October 31, 2024
  • Las Vegas, NV

Had an amazing experience with my new home build from Pulte. Sales agent Angela and construction manager Carlos always kept us up to date with the progress. The build quality is great and we're very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kudos to James and Tyler

  • Heather T.
  • Verified HomeBuyer
  • October 31, 2024
  • Las Vegas, NV

Our experience was less than expected from the financing, title and the HOA with whom Pulte has contracted . There is little to no response on most items. The only people who have been responsive and supportive are James and Tyler from the building team. They are great.

Pulte Homes responded:
Hi Heather, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Poor experience

  • Janiece R.
  • Verified HomeBuyer
  • October 03, 2024
  • Las Vegas, NV

I will like to say I have bought three homes . This by fair has been the worst experience I have had . The work was not quality . The home was rushed and the amount of money paid was not worth it . I had to go as far is emailing the president of Pulte and constantly send emails before I got a response. My home was never professional cleaned . Paint is an ongoing issue. Currently living in the home with trades coming weekly . They won’t even give me any money back for the magnitude of issues. I have missed many days of work and my household has been disrupted with all this . The trades ...

Pulte Homes responded:
Hi Janiece, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Home walk thru

  • Huixue Z.
  • Verified HomeBuyer
  • October 03, 2024
  • Las Vegas, NV

Gerry is wonderful ! Patient and friendly, helped me with all the questions I had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Project manager

  • Daniel M.
  • Verified HomeBuyer
  • September 29, 2024
  • Las Vegas, NV

I’m not sure why I’m even doing this. I called left a message with customer service when I went through with Curtis, the property manager building manager, whatever his title is who gave me the keys and walked me through the house. I’m shocked on the condition of my floor and have this person in my house, that’s not trying to ease my bad experience, but tell me that I am wrong and my house when he finally came to look with his specialist concrete guy. There was nothing that they did as in to see what type of materials were in the holes of the foundation in the living room , then I said let’s ...

Pulte Homes responded:
Hi Daniel, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Worst home we have ever purchased

  • Jeffrey G.
  • Verified HomeBuyer
  • September 28, 2024
  • LAS VEGAS, NV

Home horribly built. Rushed into a closing date with an ill equipped home from a QC perspective. Documented over 10 active issues with paramount issue of faulty air. Takes numerous emails that finally threatened escalation for a finger to get lifted. Unbelievably dissatisfied . Woth I could provide my full name as all should see what a crappy job was done and perhaps a resolution. One month in the house and we are already considering selling….buy what does Pulte care…they got paid on a faulty and overinflated house

Pulte Homes responded:
Hi Jeffrey, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

James - Construction Manager

  • Hung T.
  • Verified HomeBuyer
  • September 27, 2024
  • Las Vegas, NV

James the construction manager is simply the best I ever had the pleasure to work with. Since the first walk, he has been extremely responsive to our every question and followed up on every request diligently. I strongly believe he alone made the whole purchasing process a fabulous one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Giau H.
  • Verified HomeBuyer
  • September 26, 2024
  • Las Vegas, NV

Jelena is very nice. She is very helpful and has helped me a lot.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very easy and stress-free process

  • Samuel C.
  • Verified HomeBuyer
  • September 15, 2024
  • LAS VEGAS, NV

The home buying process was very smooth and stress-free. We moved from out of state and the sales person kept us informed and sent pictures every step of the way. I’ve not had any issues, however, Pulte has been very proactive with everything and I am confident any issues would be handled quickly and professionally.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Tyler was very genuine. He gave us as much help as he could.

  • John E.
  • Verified HomeBuyer
  • September 14, 2024
  • Las Vegas, NV

There were a few issues with the sales team. There was some confusion with incentive dollar amount and the give by Pulte homes and the interest rate given by Pulte mortgage. We were led to believe, that the interest rate along with incentive could get us a 3% mortgage rate through the VA. Apparently this was a typo and no forms of compensation was afforded to us. This was the only unprofessional act that we ensountered.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Nice to Work With Professionals

  • Bentley I.
  • Verified HomeBuyer
  • September 09, 2024
  • Las Vegas, NV

Everybody was great, especially our construction manager Nate C. House was done on time and quality is excellent. This was our 4th new home experience and the only one I would call an enjoyable experience. These guys are real pro’s.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Had an amazing experience building my home

  • Shyane M.
  • Verified HomeBuyer
  • September 07, 2024
  • LAS VEGAS, NV

The experience was great. I had updates every step of the way. It was a long 6 months of waiting for my home to be built but I loved the process. Everyone was informative and answered all the questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor choice for upgrades

  • Patricia S.
  • Verified HomeBuyer
  • September 07, 2024
  • Las Vegas, NV

This is my 3rd and final Pulte home purchase. My first house in 2003 was amazing built. The quality was remarkable. My second house in 2019 was aweful quality. The cheapest possible to get buy. The 3rd and final was the worst yet. Anything to save .10 somewhere. Las Vegas has the worst quality of water due to hardness and they did not include a water loop which is very expensive to install later. Unacceptable. The upgrades were things that could easily be upgraded later and they put the cheapest items in that cannot be replaced or upgraded like a stainless steal ugly sink. Soft close ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Quality Home

  • Glenn R.
  • Verified HomeBuyer
  • September 06, 2024
  • Las Vegas, NV

Pulte builds a quality home. If anything does go wrong they are responsive to fix the issue.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New customer with PULTE.

  • Thiam C.
  • Verified HomeBuyer
  • August 12, 2024
  • Las Vegas, NV

Very easy buying experience with PULTE.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Carmel Cliffs Pretty Pretty Good

  • Alan B.
  • Verified HomeBuyer
  • August 10, 2024
  • Las Vegas, NV

We bought the model. Very well built house. A few small issues. All fixed. Summerlin West is OK

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Buying this town house was the worst decision of my life.

  • William S.
  • Verified HomeBuyer
  • August 04, 2024
  • Las Vegas, NV

The despicable, shameless misrepresentation regarding the rooftop view, among many other issues, ensures that I will sell this town house as soon as possible and let all my family and friends know how terrible this experience was for me.

Pulte Homes responded:
Hi William, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great customer service at and post closing

  • John T.
  • Verified HomeBuyer
  • August 03, 2024
  • Las Vegas, NV

Nate, my construction manager, was very professional and accommodating during the walk through and took care of all my requests promptly. The entire experience felt seamless thanks to him.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy with the final product

  • Nir L.
  • Verified HomeBuyer
  • August 03, 2024
  • LAS VEGAS, NV

very happy !! i bought with more 3 friends houses at one of the communities in las vegas we are all very happy with the product quality and have to say that PING the sales lady was amazing and gave us amazing experience, also john the construction manager was professional and help me with every detail in my new house , most to say i had a expirience with a different builder . pulte is much better then kb !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They were very good with the buying process not so great with helping us get our home touched up and ready to move in

  • Brian R.
  • Verified HomeBuyer
  • July 13, 2024
  • North Las Vegas, NV

I had a couple issues not fixed when asked to. I didnt really make a big deal out of it since it was mostly cosmetic issues but either i feel like it should have been resolved.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Paint, Microwave, Time Responsive

  • Anonymous
  • Verified HomeBuyer
  • July 08, 2024
  • LAS VEGAS, NV

The paint job in many areas of the house is terrible, leaving the surfaces unfinished and unattractive. The microwave was not installed correctly from the start. The construction team failed to ensure proper installation and oversight of the house build. I have tried multiple times to report the microwave issue, but no single department wants to take responsibility, and they keep redirecting me between departments. The microwave issue has still not been resolved for almost a month.

Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Overall it was a smooth home buying experience

  • Andreas G.
  • Verified HomeBuyer
  • July 08, 2024
  • Las Vegas, NV

Issues during construction were addressed professionally and in a timely fashion. Construction and handover were in time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

To Build Better Quality Homes

  • Robert T.
  • Verified HomeBuyer
  • July 05, 2024
  • Las Vegas, NV

Quality has always been my main concern owning a property. There has been uneven patch up padding on the carpet, bathrooms exhaust fans and air condition vents are loud. We were told that there is nothing that can be done “It is what it is.” I feel that it’s all about making a profit!!!

Pulte Homes responded:
Hi Robert, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4