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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 505 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Las Vegas Area

505 Reviews in Las Vegas Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Fast easy efficient

  • Tracy R.
  • Verified HomeBuyer
  • August 30, 2023
  • Las Vegas, NV

The team was great to work with- sales, titles and final inspection.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience from start to keys in hand and beyond !

  • Carl N.
  • Verified HomeBuyer
  • August 30, 2023
  • Las Vegas, NV

From the first day we met our Pulte Sales rep, B, we were treated like VIPs. Every question answered. Every concern addressed. Every need fulfilled. We also used the Pulte Mortgage group, and the service there was equally great. We got a very good rate, and we are very pleased with the entire transparent process. After we moved in, the project Manager Mike has been incredibly helpful, and has quickly responded to our questions. Honestly, the Customer Service felt like what we used to experience decades ago. The home itself is top notch. The build and finish are very high quality, and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Support and Quality of the Product

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Las Vegas, NV

The support from the sale agent through the closing process was very good. The overall quality of the home is good but some items and workmanship are average at best.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Best homes in Vegas

  • Homeowner L.
  • Verified HomeBuyer
  • August 04, 2023
  • LAS VEGAS, NV

I felt good about the entire process, from initial purchase to final move-in. Made very well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst of 4

  • Greg P.
  • Verified HomeBuyer
  • August 03, 2023
  • LAS VEGAS, NV

We have built 4 new homes and this is the worst experience we have had. All the way from too many people involved in the mortgage process, to blown deadlines, and the quality is just not there. In the worst heat of the LV summer, the top floor would freeze ice but the HVAC unit that serves the first and second floor is undersized. I wake up every morning to 78 degrees in the master bedroom. Multiple other “unhappy” issues. At this point I would NOT recommend.

Pulte Homes responded:
We are sorry to hear that you are experiencing concerns with your new home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AF

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Better than most

  • Shu H.
  • Verified HomeBuyer
  • August 01, 2023
  • Las Vegas, NV

From sales to move in, the process was easy to navigate. I appreciate all the assistance and responsiveness from the sales team, title and walk through. All thorough and easy to understand. It has made the overall purchase process easier than most. And responsiveness better than most builders we've purchased from the past.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Ihab s

  • Ihab S.
  • Verified HomeBuyer
  • July 28, 2023
  • Las Vegas, NV

Jonah has been instrumental in helping us transition to our new home. I appreciate his prompt responsiveness and professionalism. He’s very friendly and understanding.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great but could be better

  • Anonymous
  • Verified HomeBuyer
  • July 28, 2023
  • LAS VEGAS, NV

Not gonna lie we've heard a lot of good feedbacks about Pulte Homes that's why we decided to buy our 2nd home with Pulte. We chose a move-in ready. We fell in love the first time we check the house. The design and floor plan are very modern. However, we are kind of disappointed because we've been seeing issues in our house. We know there's no such thing as perfect home but we expect that Pulte is different from other builders and for a half a million dollar house it could have been close to perfect. To be fair their customer service is fast to take action every time we report issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

The house floor plan is great!

  • Qiu Hua L.
  • Verified HomeBuyer
  • July 27, 2023
  • Las Vegas, NV

The house floor plan is great, Price with the size of the house is excellent! Great location!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home owner

  • Shut N.
  • Verified HomeBuyer
  • July 26, 2023
  • Las Vegas, NV

The whole Pulte Home team are great, with gentle, and professional service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience Except…

  • Henry C.
  • Verified HomeBuyer
  • July 26, 2023
  • Las Vegas, NV

Overall good relatively smooth closing experience, except for interaction and unjustified charge imposed by Pulte sales manager Jeff B and covered up by his immediate superiors. If not for this, experience would have been terrific. Otherwise Pulte homes are well built and various Pulte team members supported our closing in near record time.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Smooth as the other side of the pillow

  • Anthony G.
  • Verified HomeBuyer
  • July 26, 2023
  • Las Vegas, NV

From start to close the home buying experience was hassle free. Up to the negotiating process to the receiving of the keys Mary at Tolvana made the experience effortless. After moving in, Chad was extremely responsive with any any and all questions I had regarding my new home. I would highly recommend Pulte without hesitation to all my friends and family. T.G.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lee, Brandon

  • Kimberly M.
  • Verified HomeBuyer
  • July 26, 2023
  • LAS VEGAS, NV

Both the sales team and construction manager have exceeded our expectations. This team was responsive, helpful, and knowledgeable. We have purchased 2 other new builds in the past and this has been our smoothest experience so far-even doing a lot of it from across the country.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied with the Hayford Team

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Las Vegas, NV

Big shoutout to Laurel and Derrick with the Hayford Collection Team. Worked through several issues that we had while our previous home was pending escrow.

Total Score 5


Quality 2

Trustworthiness 5

Responsiveness 5

quick and painless, escrow closed a little over 30 days

  • Alice R.
  • Verified HomeBuyer
  • July 06, 2023
  • Las Vegas, NV

Staff we worked with were very professional and courteous. Things got corrected rather quickly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sacrificing Quality

  • Anonymous
  • Verified HomeBuyer
  • July 03, 2023
  • Las Vegas, NV

Pulte used to be an elite builder. Now they have lessened to cheap materials and 'don't call me, I'll call you' customer service. You wouldn't expect to see the following in a Pulte home based on it's advertising confidence: flat paint (even in wet areas); missed painted areas; door strikes carved with a pocket knife; crooked doors; missing tile; unsealed windows; not following floor plans, and more. A short list of other Pulte issues: scheduled closing day w/out an employee to help us; construction manager turnover; causing homeowners to miss work due to no-show scheduled work; LACK OF ...

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very good

  • Yinglin Y.
  • Verified HomeBuyer
  • July 02, 2023
  • Las Vegas, NV

Sales 5stars Field manager 5 stars Very efficient with mortgage and great communication between sales and field manager. My field manager fix all the little problems for me. And this is my second house I purchased with my sales jelena. She is phenomenal.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attention needed

  • Adaugo G.
  • Verified HomeBuyer
  • July 01, 2023
  • LAS VEGAS, NV

I have emailed and texted for some issues in the house that need addressed/fixing, but they haven’t responded

Pulte Homes responded:
Hello, we are so sorry to hear that you are experiencing unresolved concerns with your new home. If you could please email us at customersupport@pultegroup.com with a summary of the concerns along with your address and contact information we would greatly appreciate it. ^AF

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great brand new home buying experience

  • Ziyan Y.
  • Verified HomeBuyer
  • June 29, 2023
  • LAS VEGAS, NV

Good buying experience, easy to work with from start to closing. Great customer service at the sales office! Knowledgeable in house lender! Friendly superintendent at walkthrough!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Initial quality of the house is poor with many issues.

  • Ariel T.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

Total Score 5


Quality 1

Trustworthiness 4

Responsiveness 1

Excellence across the board

  • Dawn H.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

From the moment we visited the neighborhood, to the decision-making process, through sales and financing through Pulte Mortgage (they made it SUPER easy), we were able to qualify and close within 30 days - just like what was told to us that very first day at the sales office by our wonderful salesperson, Mary. Like clockwork everything happened, and we were able to take care of everything long distance, as we were moving here from out of state. Then when it came to our walkthrough, our construction manager couldn't have made things easier and more pain-free! The home is beautiful and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

12/10 will buy with them again in the future!

  • Allyson N.
  • Verified HomeBuyer
  • June 29, 2023
  • LAS VEGAS, NV

If I could give Pulte a 12/10 I would. They were amazing, accommodating, and the quality was there. Would definitely use them again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Buying Experience with Pulte at Skye Hills Las Vegas, NV

  • Lujain A.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

Buying experience with Pulte at their Valdrige location in Las Vegas was great. Angela and Danielle were great to work with, highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quick Sale

  • Arnum W.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

While shopping around for a home in the Vegas area we came across Pulte at Valridge the sales representative was Angela she guided us properties that were quick sales within a month and a half we were closing our deal. After seeing how the homes were built and the quality that was incorporated it was a easy decision for my wife and I to make on our purchase, location location location.The entire process was quick and easy the home selection the loan process and the preparation of the property to be moved into.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything is good! Process is timely.

  • Li W.
  • Verified HomeBuyer
  • June 08, 2023
  • Las Vegas, NV

Everything is good! Process is timely!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5