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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 505 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Las Vegas Area

505 Reviews in Las Vegas Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Review

  • Brian S.
  • Verified HomeBuyer
  • February 06, 2023
  • Las Vegas, NV

Overall it was a nice experience. Had an issue with an exterior paint color being wrong and it took a couple months to resolve. Initial walk through was disappointing. Interior paint was done horribly every wall needed to be repainted in multiple spots. Paint spots left on the floor in multiple locations. Missing a mirror in guest bathroom. The master had different sized mirrors. Missing a vent in a closet. Guest bedroom bathroom door refuses to stay open. The ceiling access panel was left on the floor. Backyard lights weren’t installed. The initial walk through seemed like a waste of time ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Talvona

  • Sandra M.
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

From the moment I visited the model homes in this community, I knew that it would be my future home. Pulte homes are designed with great thought to the layout for gatherings or personal space. Their quality is superior to other builders and more upgraded features are standard. They do offer many upgraded options to customize and individualize your home. Everyone that I worked or spoke with were always available and quick to handle all my questions and requests. I highly recommend a Pulte home as your next forever home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Purchase

  • Thomas S.
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

We have had a great experience with everyone we worked with during and after the purchase. Angela was excellent to work with during the purchase and Carlos was responsive to any after move in questions/concerns/requests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company to work with

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

Initial workmanship was not perfect, but they have been very responsive to issues and have fixed everything in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The worse

  • Jason C.
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

I have never had so many problem buying a house and this is not my first time From pulte Morgage to getting things fixed Missing screws It’s been 2 months and I can’t even get my light bulb that the contractor said they where going to place outside Missing outlets and out let’s not working People from pulte promising things and not following thru still waiting for someone to replace window because there’s scratches on it Plants in my front yard that are died Shabby paint job Stuff in my disposal when we move in We ask for touch up paint one person tells us they don’t do that, ...

Pulte Homes responded:
Hi Jason, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Robbed of home buying experience!

  • Anthony V.
  • Verified HomeBuyer
  • February 02, 2023
  • Las Vegas, NV

Was very disappointed with Pulte and the whole experience! Pulte mortgage was a joke, the most unprofessional people I have ever dealt with. PGP Title was the same and to add very inept and scary to think how many other mortgages are out there with major errors. After 1 month, NO ONE from Pulte has addressed any concerns OR the major screw ups in construction on my home. No one has even attempted to make anything right!!

Pulte Homes responded:
Hi Anthony, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Good experience

  • Christopher A.
  • Verified HomeBuyer
  • January 20, 2023
  • Las Vegas, NV

The property is great. The community is great. Steve does a great job responding and fixing any issue that comes up and scheduling workers is easy. The sales process is easy and our sales agent Laurel was very communicative. As far as the sales manager, I think he is pathetic and does not return calls and refuses to talk to buyers. 3 times tried to connect with him for big reasons and never returned a call.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Carmel

  • John H.
  • Verified HomeBuyer
  • January 13, 2023
  • Las Vegas, NV

Pleasant staff and great subdivision and view.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst experience

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2023
  • Las Vegas, NV

Where should I begin? At the final walk through of the home, just 3 days before closing, we walked the property for the “final” review. The house was not even close to ready and extremely dusty. The stove’s hood was visibly unaligned with a 1 foot open hole. In the outside of the house they left a big noticeable patch where they have tried to fix the hood (the hole by the hood in the inside of the home, going to the outside of the home). Electrical wires just left out in the open with light switches missing, it almost seems Pulte has no idea of what its doing. Even the light for the main ...

Pulte Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact info so we can assist. ^TP

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Pulte mortgage

  • Mark D.
  • Verified HomeBuyer
  • January 12, 2023
  • Las Vegas, NV

Sales and construction and home quality all great. Only issue we had was with pulte mortgage and pulte title. Both caused delays and uncertainty when there should not have been. Even caused us to have a higher rate of 7.25% than what the current rate was. It was the worst home buying experience we have ever had in the 5 homes we have bought.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was good and I love the house

  • Helen S.
  • Verified HomeBuyer
  • December 17, 2022
  • Las Vegas, NV

Great house nice community

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

The buying and lending process was quick, efficient and responsive.

  • John S.
  • Verified HomeBuyer
  • December 14, 2022
  • Las Vegas, NV

My sales person Laurel was terrific, she never tired of all my questions, changes of mind and even helped me change homes when one became available. I haven’t seen her since the house closed, but I wanted to let her know how great she was. The home itself is beautiful, Chad and Joel were really helpful during the walk through and following up on any last minute fixes that needed to take place before the close. In fact they even stop by now that we have closed to make sure we don’t need anything else. We have submitted a couple of things to warranty and they are working through those ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Not perfect but ok.

  • Carl M.
  • Verified HomeBuyer
  • December 14, 2022
  • Las Vegas, NV

Master bedroom glass shower door came off the hinges,took 2 weeks to fix. Some doors in the house was not sanded and painted properly.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Excellent Job

  • Catherine G.
  • Verified HomeBuyer
  • December 07, 2022
  • Las Vegas, NV

A dream came true from the top-notch service to the lovely home they built, Being a first time home buyer they really help me on the process hats off to Jelena and Jonas both of them did an excellent Job. Cathy G

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

DavidM

  • David M.
  • Verified HomeBuyer
  • December 07, 2022
  • Las Vegas, NV

I have already shared my thoughts but ultimately never buying Pulte again.

Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns along with your contact information so we can assist. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Branson/Barry

  • Miguel L.
  • Verified HomeBuyer
  • November 11, 2022
  • Las Vegas, NV

Thanks guys for all your help. I'm sorry it took me too to complete this review. I lost it with the rest of the emails. Thanks again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Slow

  • Jordan S.
  • Verified HomeBuyer
  • November 10, 2022
  • Las Vegas, NV

I wrote my complete review already on the last review.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Good builder, but see tips below.

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2022
  • Las Vegas, NV

Home layout is great. However, during walkthru I highly recommend to have ALL of your issues addressed (and you yourself confirm) before you actually sign and close. Don't let them force you to close without addressing your concerns. Once you sign, their "warranty" process is extremely slow and all of the promises of being attentive and responsiveness to warranty claims are almost non-existent. You will constantly have to reach out however you can to get them to address your claim.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Project manager was talented and focused

  • Victoria S.
  • Verified HomeBuyer
  • November 10, 2022
  • Las Vegas, NV

This was a real nightmare of an experience and Pulte was not great. The quality of the finishes and paint were highly questionable. The options were limited and that was very disappointing. Most expensive home I’ve ever had and perhaps the least satisfying

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

Bad Experience

  • Stephanie C.
  • Verified HomeBuyer
  • November 10, 2022
  • Las Vegas, NV

Extremely disappointed in the quality of workmanship. I wasn't expecting this type of experience because of how highly Pulte is recommended and for the price that was paid for the home. Some of the issues were being addressed right away but then everything stopped when I was transferred to a different point of contact. I had to go through the whole process all over again with some items. Other items the different trades had to be scheduled weeks later to see what needs to be done. One of which said it needs to be replaced throughout the entire house because it was installed wrong, but I have ...

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Carmel Cliff

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2022
  • Las Vegas, NV

More responsiveness would be better Overall fair quality but could be improved

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Satisfied New Home Owner

  • Monica A.
  • Verified HomeBuyer
  • October 19, 2022
  • Las Vegas, NV

The site supervisor and sales representative were both very professional and extremely attentive to detail. All concerns and questions raised were addressed promptly and handled with care. Both are awesome and definite assets to your company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I won’t recommend to anyone

  • Steven I.
  • Verified HomeBuyer
  • October 13, 2022
  • Las Vegas, NV

They do not respond to issues in a timely manner and do not appear to have knowledge of issues and jump to conclusions. After the sale of the home, they dysentery to be bothered with my problems

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Satisfied

  • Geoff G.
  • Verified HomeBuyer
  • October 12, 2022
  • Las Vegas, NV

We finalized our home 5 Aug and couldn’t be happier with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Sonnie C.
  • Verified HomeBuyer
  • October 11, 2022
  • Las Vegas, NV

We have a great experience with. Very professional group of people. We have not moved at the house yet so we can not really judge the workmanship and quality. We like what we see so far

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4