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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 446 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Las Vegas Area

446 Reviews in Las Vegas Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 3.6

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Pulte Homes - Could not be happier with our new home !

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2019
  • Henderson, NV

Could not be happier with our new home !

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Better than most

  • Shu Yin H.
  • Verified HomeBuyer
  • August 01, 2023
  • Las Vegas, NV

From sales to move in, the process was easy to navigate. I appreciate all the assistance and responsiveness from the sales team, title and walk through. All thorough and easy to understand. It has made the overall purchase process easier than most. And responsiveness better than most builders we've purchased from the past.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied with the Hayford Team

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2023
  • Las Vegas, NV

Big shoutout to Laurel and Derrick with the Hayford Collection Team. Worked through several issues that we had while our previous home was pending escrow.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Sonnie C.
  • Verified HomeBuyer
  • October 11, 2022
  • Las Vegas, NV

We have a great experience with. Very professional group of people. We have not moved at the house yet so we can not really judge the workmanship and quality. We like what we see so far

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good experience

  • Heather N.
  • Verified HomeBuyer
  • October 05, 2022
  • Las Vegas, NV

Overall, a good home building experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great builder

  • Carlos S.
  • Verified HomeBuyer
  • June 02, 2022
  • Las Vegas, NV

Overall very excited to be in the new home. Workmanship was good and attention to details was right on. A few delays were experienced due to supply chain. Communication can be improved to keep a buyer up to date.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Pulte Homes - I had a wonderful buying experience from start to finish.

  • Jermaine S.
  • Verified HomeBuyer
  • February 08, 2022
  • Las Vegas, NV

I had a wonderful buying experience from start to finish.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Model Home Purchase

  • Teri S.
  • Verified HomeBuyer
  • June 19, 2020
  • Henderson, NV

We were fortunate to be able to buy a beautiful model home with views of the Las Vegas strip. We were also able to purchase the tastefully decorated furniture and decor.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Finishes

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2019
  • Las Vegas, NV

Good quality build, but trim and paint finished could be better.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Best in town

  • Lacey S.
  • Verified HomeBuyer
  • August 28, 2019
  • Las Vegas, NV

This is my first purchase but I am no stranger to the process since I have been with many family members during there purchases. I have to say that my overall experience was excellent! Nobody is perfect so if your looking for no hiccups along the road your dreaming. My sales lady Carol was absolutely amazing and 100% responsible for me purchasing a Pulte Home. Alex my builder manager on site was responsive and kind even when I was picky about every little thing. The finance department although very frustrating at times did a good job since I have heard horror stories about other finance ...

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Tyler was very genuine. He gave us as much help as he could.

  • John E.
  • Verified HomeBuyer
  • September 14, 2024
  • Las Vegas, NV

There were a few issues with the sales team. There was some confusion with incentive dollar amount and the give by Pulte homes and the interest rate given by Pulte mortgage. We were led to believe, that the interest rate along with incentive could get us a 3% mortgage rate through the VA. Apparently this was a typo and no forms of compensation was afforded to us. This was the only unprofessional act that we ensountered.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good

  • Virginia G.
  • Verified HomeBuyer
  • October 23, 2023
  • Las Vegas, NV

The quality was fine. Only complaint we had is the quality of the paint flat paint is not used in kitchen or bathrooms expected more on that issue. The cleaning of the new home was not good. Other than that everything was fine. Thank you.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

The Abilty to be Informed and know where your process is at

  • David F.
  • Verified HomeBuyer
  • April 13, 2022
  • Las Vegas, NV

Pulte is a high quality home builder who keeps you informed and has great warranties surrounding their products.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Excellentl service

  • Gina O.
  • Verified HomeBuyer
  • May 31, 2019
  • North Las Vegas, NV

From start to finish and I’m very satisfied with the product

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Quality is not that good

  • Qinglong H.
  • Verified HomeBuyer
  • December 20, 2023
  • Las Vegas, NV

Sales lady is good, warranty guy is good, but the quality of the house is so so. But we got a big discount on the price so I'll say value is still good.

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

To soon to tell

  • James C.
  • Verified HomeBuyer
  • August 29, 2019
  • Las Vegas, NV

Overall the buying experience was great and the builder reps were very quick to get us in under our time restraint. In time I will be able to speak more on build quality and responsiveness to issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - The craftsmanship needs better overview.

  • John L.
  • Verified HomeBuyer
  • May 12, 2021
  • Las Vegas, NV

The craftsmanship needs better overview.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Pulte Homes - Okay problems not fixed

  • Kelly M.
  • Verified HomeBuyer
  • October 12, 2021
  • Las Vegas, NV

Okay problems not fixed

Total Score 5


Quality 2

Trustworthiness 3

Value 5

Responsiveness 2

Kitchen and bathrooms

  • Robert W.
  • Verified HomeBuyer
  • April 13, 2022
  • Las Vegas, NV

The total quality of the workmanship and quality assurance were not up to standards. As soon as we moved in we started experiencing several problems. Another big problem is that we moved in to our brand new home almost two months ago, and until now, we still don’t have an oven/microwave combo. If you ask my personal opinion, this is unsatisfactory.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Laurel our sales rep was GREAT!!!

  • Chad V.
  • Verified HomeBuyer
  • February 18, 2022
  • Las Vegas, NV

Paid a premium price for average workmanship. Not very happy.

Pulte Homes responded:
Thank you for taking the time to share this feedback with us so we can address it internally. We are so sorry that you had an unpleasant experience with us and was not pleased with the workmanship of your new home. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com

Total Score 5


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Sales team

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Las Vegas, NV

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

VERY DISAPPOINTED IN THE POOR QUALITY OF HOUSE!!!

  • Anthony S.
  • Verified HomeBuyer
  • March 02, 2020
  • Las Vegas, NV

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we ...

Pulte Homes responded:
We are so sorry to hear that you are disappointed in your decision and are unhappy with your new home. We would like to learn more and work with you to address your concerns. We would greatly appreciate if you could email customersupport@pultegroup.com so our team can be in touch. Thank you so much for taking the time to leave a review. ^Abby

Total Score 5


Quality 2

Trustworthiness 1

Value 3

Responsiveness 2

Initial quality of the house is poor with many issues.

  • Ariel T.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

Total Score 5


Quality 1

Trustworthiness 4

Value 1

Responsiveness 1

Pulte Homes - The house looked great!

  • Robert Z.
  • Verified HomeBuyer
  • April 08, 2021
  • Las Vegas, NV

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Pulte Homes - The experience was great however, we did feel that the construction

  • Jesus L.
  • Verified HomeBuyer
  • November 24, 2021
  • Las Vegas, NV

The experience was great however, we did feel that the construction was rushed and the attention to detail was not there for what we believe it should have been.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5