Pulte Homes Reviews in Las Vegas, NV

There were a few issues with the sales team. There was some confusion with incentive dollar amount and the give by Pulte homes and the interest rate given by Pulte mortgage. We were led to believe, that the interest rate along with incentive could get us a 3% mortgage rate through the VA. Apparently this was a typo and no forms of compensation was afforded to us. This was the only unprofessional act that we ensountered.

The quality was fine. Only complaint we had is the quality of the paint flat paint is not used in kitchen or bathrooms expected more on that issue. The cleaning of the new home was not good. Other than that everything was fine. Thank you.

Pulte is a high quality home builder who keeps you informed and has great warranties surrounding their products.

From start to finish and I’m very satisfied with the product

Sales lady is good, warranty guy is good, but the quality of the house is so so. But we got a big discount on the price so I'll say value is still good.

Overall the buying experience was great and the builder reps were very quick to get us in under our time restraint. In time I will be able to speak more on build quality and responsiveness to issues.

The craftsmanship needs better overview.

Okay problems not fixed

The total quality of the workmanship and quality assurance were not up to standards. As soon as we moved in we started experiencing several problems. Another big problem is that we moved in to our brand new home almost two months ago, and until now, we still don’t have an oven/microwave combo. If you ask my personal opinion, this is unsatisfactory.

Paid a premium price for average workmanship. Not very happy.

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we were without power in our living room for 12 days and during one of the appointments to fix the issues, the electrician found spliced wires (FIRE HAZARD!!!). We have very little good to say about the quality of the house. It was rushed to get it off the books by the end of the year and it shows!! We aren't worried about sharing our experiences with others. ... More

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

The experience was great however, we did feel that the construction was rushed and the attention to detail was not there for what we believe it should have been.

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

Pulte company picks excellent property locations and build larger homes.

The property is great. The community is great. Steve does a great job responding and fixing any issue that comes up and scheduling workers is easy. The sales process is easy and our sales agent Laurel was very communicative. As far as the sales manager, I think he is pathetic and does not return calls and refuses to talk to buyers. 3 times tried to connect with him for big reasons and never returned a call.

Great house nice community

Although I am aware that the Pandemic caused a lot of delays, the overall rush to complete my house by the end of 2021, caused a lot of “corrections” or was simply incomplete. I do appreciate the responsiveness of my Field Manager and Sales Agent, as I know they did their best for what was in their control. So far, the house is being corrected as we have been requesting.

Pulte home are very well built homes. The Sales Representative was knowledgeable and responsive.

Field manager was the best experience of the entire process

Customer service is excellent. However, some problems with the home: They skimped on the interior paint, it is just an obligatory color coat and is easily removed by any contact. For a well-into six-figures home, I expected better. There are also some other problems that should not be occurring in a house with the advertising claims that are made. I would expect this from a lesser builder, not Pulte.

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR