- New homes
- Pulte Homes
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- Las Vegas, NV
Pulte Homes Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Pulte Homes.
Read all 515 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Las Vegas Area
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Customer Reviews
Not worth the price
- Christopher L.
- Verified HomeBuyer
- March 29, 2023
- Las Vegas, NV
At the end of the day the bones of the home might be great, but they sure can’t finish a home. So many finishing issues wity trim, appliance installation, paint, cleaning, chaulking, sloppy work, building materials all over the windows, lack of care of finishing things out of view, carpet pulling, and more. and when we talked to pulte, they blame the trades.. lol. The builder is not worth it.
Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not too thrilled with quality so far. Hopefully things will get fixed
- Ricardo M.
- Verified HomeBuyer
- March 12, 2023
- Las Vegas, NV
Not happy at all with the person that did our walk thru both times. He’s no longer on the job site and that’s great news. There are a ton of things he was supposed to address and didn’t. It feels so horrible to spend so much on a house and to see so many imperfections. I don’t understand how my house from 2005 doesn’t have close to the defects this home by Pulte has in 2023. It doesn’t make sense.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
I enjoy my house
- Zhen Z.
- Verified HomeBuyer
- March 02, 2023
- Las Vegas, NV
I like whole team of Pulte
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I was blown away by the quality for the price!
- Richard M.
- Verified HomeBuyer
- March 02, 2023
- Las Vegas, NV
I had originally purchased a new home build from Toll Brothers. I waited over 18 months for the house to be finished and it was a complete mess once it was completed by Toll Brothers standards. Very poor quality workmanship from many of the trades they used. Almost seemed like DIY quality of work in many areas on a home over one million dollars. I sold that and took a loss to purchase a Pulte built home. The quality of Pulte is night and day difference compared to most builders that I saw in the local area. The work being done in these homes is actually being managed and the level of finish ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very bad experience!
- Lily L.
- Verified HomeBuyer
- March 02, 2023
- Las Vegas, NV
First they didn’t let me lock the interest rate. Second the house built over a year. Third, the house job very bad, not even quality. The whole house wall horrible paint, a lot of bubbles, they tell me it’s a new style; many cracks in the ceiling, they said it’s the weather problem; upstairs game room the wall both out, they said it because the wood inside is not straight; Bathtub, washbasin, mirror had chips, downstairs shower room wall chipped, they still didn’t come fix it; and windows problems. All four of game room windows are not sealed properly. The garage door is canted; flooring ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you, if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Bernardino
- Maria B.
- Verified HomeBuyer
- February 16, 2023
- Las Vegas, NV
We had a bad bad experience with this builder they use really really bad materials very cheap. My house was never done.
Pulte Homes responded:
Hi Maria, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
I had a great experience
- Vanna P.
- Verified HomeBuyer
- February 12, 2023
- LAS VEGAS, NV
Barri was very helpful and responsive without him I would not get the home. I would highly recommend him. Dan has been great during the construction process and he makes sure that I am happy with the home. He provides great customer service so I also recommend him.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Home Buying Experience
- Anthony D.
- Verified HomeBuyer
- February 10, 2023
- Las Vegas, NV
Our Salesperson, Karen has been wonderful!!! Any questions along the way have been answered in a very timely manner. She’s a ray of sunshine in this whole experience! Alex, our Project Manager addressed any building questions and concerns that came up. He’s very professional and made our building process less stressful. The build quality of the home is solid. There’s still construction going on around us, and honestly, when we’re inside the house we barely hear it… we’re so happy we chose to go with a Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Shake my head
- Gabriela C.
- Verified HomeBuyer
- February 09, 2023
- Las Vegas, NV
Honestly, I don’t even know where to start. The quality of the house is definitely not there. The trustworthiness is laughable. And the price absolutely not. And then responsiveness to issues is a joke. Let me start by saying I was forced to close on this house with the head honchos knowing that this house is not ready the tub was chipped. The showers are chipped by countertops and chipped. Most of my cabinets are falling apart or miss matched. I had hinges the wrong colors. I have so many drywall issues so many paint issues I have baseboards that aren’t even painted yet and water damage the ...
Pulte Homes responded:
Hi Gabriela, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Regret purchase
- Anonymous
- Verified HomeBuyer
- February 09, 2023
- Las Vegas, NV
I was super excited when I first saw the house 12 months ago. But once I was in contract, the employees I worked with at the design center were curt, Zach with the financial department out of Colorado is why I didn’t do with Pulte, he was so rude, and after I closed, Pulte fired my point of contact and nearly 5 weeks later I get a response about setting up appointments to work on my punch list. Meanwhile, I have a hole in my ceiling, my banister isn’t secure, my fireplace doesn’t work, and the lights and cabinets aren’t installed according to the design packet, sloppy work all around the ...
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Review
- Brian S.
- Verified HomeBuyer
- February 06, 2023
- Las Vegas, NV
Overall it was a nice experience. Had an issue with an exterior paint color being wrong and it took a couple months to resolve. Initial walk through was disappointing. Interior paint was done horribly every wall needed to be repainted in multiple spots. Paint spots left on the floor in multiple locations. Missing a mirror in guest bathroom. The master had different sized mirrors. Missing a vent in a closet. Guest bedroom bathroom door refuses to stay open. The ceiling access panel was left on the floor. Backyard lights weren’t installed. The initial walk through seemed like a waste of time ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Talvona
- Sandra M.
- Verified HomeBuyer
- February 02, 2023
- Las Vegas, NV
From the moment I visited the model homes in this community, I knew that it would be my future home. Pulte homes are designed with great thought to the layout for gatherings or personal space. Their quality is superior to other builders and more upgraded features are standard. They do offer many upgraded options to customize and individualize your home. Everyone that I worked or spoke with were always available and quick to handle all my questions and requests. I highly recommend a Pulte home as your next forever home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Purchase
- Thomas S.
- Verified HomeBuyer
- February 02, 2023
- Las Vegas, NV
We have had a great experience with everyone we worked with during and after the purchase. Angela was excellent to work with during the purchase and Carlos was responsive to any after move in questions/concerns/requests.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great company to work with
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Las Vegas, NV
Initial workmanship was not perfect, but they have been very responsive to issues and have fixed everything in a timely manner.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The worse
- Jason C.
- Verified HomeBuyer
- February 02, 2023
- Las Vegas, NV
I have never had so many problem buying a house and this is not my first time From pulte Morgage to getting things fixed Missing screws It’s been 2 months and I can’t even get my light bulb that the contractor said they where going to place outside Missing outlets and out let’s not working People from pulte promising things and not following thru still waiting for someone to replace window because there’s scratches on it Plants in my front yard that are died Shabby paint job Stuff in my disposal when we move in We ask for touch up paint one person tells us they don’t do that, ...
Pulte Homes responded:
Hi Jason, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Robbed of home buying experience!
- Anthony V.
- Verified HomeBuyer
- February 02, 2023
- Las Vegas, NV
Was very disappointed with Pulte and the whole experience! Pulte mortgage was a joke, the most unprofessional people I have ever dealt with. PGP Title was the same and to add very inept and scary to think how many other mortgages are out there with major errors. After 1 month, NO ONE from Pulte has addressed any concerns OR the major screw ups in construction on my home. No one has even attempted to make anything right!!
Pulte Homes responded:
Hi Anthony, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Good experience
- Christopher A.
- Verified HomeBuyer
- January 20, 2023
- Las Vegas, NV
The property is great. The community is great. Steve does a great job responding and fixing any issue that comes up and scheduling workers is easy. The sales process is easy and our sales agent Laurel was very communicative. As far as the sales manager, I think he is pathetic and does not return calls and refuses to talk to buyers. 3 times tried to connect with him for big reasons and never returned a call.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Carmel
- John H.
- Verified HomeBuyer
- January 13, 2023
- Las Vegas, NV
Pleasant staff and great subdivision and view.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The worst experience
- Anonymous
- Verified HomeBuyer
- January 12, 2023
- Las Vegas, NV
Where should I begin? At the final walk through of the home, just 3 days before closing, we walked the property for the “final” review. The house was not even close to ready and extremely dusty. The stove’s hood was visibly unaligned with a 1 foot open hole. In the outside of the house they left a big noticeable patch where they have tried to fix the hood (the hole by the hood in the inside of the home, going to the outside of the home). Electrical wires just left out in the open with light switches missing, it almost seems Pulte has no idea of what its doing. Even the light for the main ...
Pulte Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact info so we can assist. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Pulte mortgage
- Mark D.
- Verified HomeBuyer
- January 12, 2023
- Las Vegas, NV
Sales and construction and home quality all great. Only issue we had was with pulte mortgage and pulte title. Both caused delays and uncertainty when there should not have been. Even caused us to have a higher rate of 7.25% than what the current rate was. It was the worst home buying experience we have ever had in the 5 homes we have bought.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It was good and I love the house
- Helen S.
- Verified HomeBuyer
- December 17, 2022
- Las Vegas, NV
Great house nice community
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
The buying and lending process was quick, efficient and responsive.
- John S.
- Verified HomeBuyer
- December 14, 2022
- Las Vegas, NV
My sales person Laurel was terrific, she never tired of all my questions, changes of mind and even helped me change homes when one became available. I haven’t seen her since the house closed, but I wanted to let her know how great she was. The home itself is beautiful, Chad and Joel were really helpful during the walk through and following up on any last minute fixes that needed to take place before the close. In fact they even stop by now that we have closed to make sure we don’t need anything else. We have submitted a couple of things to warranty and they are working through those ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Not perfect but ok.
- Carl M.
- Verified HomeBuyer
- December 14, 2022
- Las Vegas, NV
Master bedroom glass shower door came off the hinges,took 2 weeks to fix. Some doors in the house was not sanded and painted properly.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Excellent Job
- Catherine G.
- Verified HomeBuyer
- December 07, 2022
- Las Vegas, NV
A dream came true from the top-notch service to the lovely home they built, Being a first time home buyer they really help me on the process hats off to Jelena and Jonas both of them did an excellent Job. Cathy G
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
DavidM
- David M.
- Verified HomeBuyer
- December 07, 2022
- Las Vegas, NV
I have already shared my thoughts but ultimately never buying Pulte again.
Pulte Homes responded:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns along with your contact information so we can assist. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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