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Pulte Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Pulte Homes.

Read all 430 verified reviews from homeowners that built a new home with Pulte Homes in the Las Vegas area. Las Vegas homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Las Vegas Area

430 Reviews in Las Vegas Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 3.6

Pulte Homes in Las Vegas Area

View Homes

Customer Reviews

Good

  • Virginia G.
  • Verified HomeBuyer
  • October 23, 2023
  • Las Vegas, NV

The quality was fine. Only complaint we had is the quality of the paint flat paint is not used in kitchen or bathrooms expected more on that issue. The cleaning of the new home was not good. Other than that everything was fine. Thank you.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

The Abilty to be Informed and know where your process is at

  • David F.
  • Verified HomeBuyer
  • April 13, 2022
  • Las Vegas, NV

Pulte is a high quality home builder who keeps you informed and has great warranties surrounding their products.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Excellentl service

  • Gina O.
  • Verified HomeBuyer
  • May 31, 2019
  • North Las Vegas, NV

From start to finish and I’m very satisfied with the product

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Quality is not that good

  • Qinglong H.
  • Verified HomeBuyer
  • December 20, 2023
  • Las Vegas, NV

Sales lady is good, warranty guy is good, but the quality of the house is so so. But we got a big discount on the price so I'll say value is still good.

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

To soon to tell

  • James C.
  • Verified HomeBuyer
  • August 29, 2019
  • Las Vegas, NV

Overall the buying experience was great and the builder reps were very quick to get us in under our time restraint. In time I will be able to speak more on build quality and responsiveness to issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Pulte Homes - The craftsmanship needs better overview.

  • John L.
  • Verified HomeBuyer
  • May 12, 2021
  • Las Vegas, NV

The craftsmanship needs better overview.

Total Score 5


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Pulte Homes - Okay problems not fixed

  • Kelly M.
  • Verified HomeBuyer
  • October 12, 2021
  • Las Vegas, NV

Okay problems not fixed

Total Score 5


Quality 2

Trustworthiness 3

Value 5

Responsiveness 2

Kitchen and bathrooms

  • Robert W.
  • Verified HomeBuyer
  • April 13, 2022
  • Las Vegas, NV

The total quality of the workmanship and quality assurance were not up to standards. As soon as we moved in we started experiencing several problems. Another big problem is that we moved in to our brand new home almost two months ago, and until now, we still don’t have an oven/microwave combo. If you ask my personal opinion, this is unsatisfactory.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Laurel our sales rep was GREAT!!!

  • Chad V.
  • Verified HomeBuyer
  • February 18, 2022
  • Las Vegas, NV

Paid a premium price for average workmanship. Not very happy.

Pulte Homes responded:
Thank you for taking the time to share this feedback with us so we can address it internally. We are so sorry that you had an unpleasant experience with us and was not pleased with the workmanship of your new home. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com

Total Score 5


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Sales team

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Las Vegas, NV

Sales team here were excellent! He keep me updated on what’s going on with the built of my home! The workmanship on the house though. It’s terrible!!!!

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

VERY DISAPPOINTED IN THE POOR QUALITY OF HOUSE!!!

  • Anthony S.
  • Verified HomeBuyer
  • March 02, 2020
  • Las Vegas, NV

We have an extensive list of items that needed fixing and at this time, we are receiving very little response! We still have a broken UPGRADED countertop in the master bathroom and a shower that everyone keeps saying is another trades responsibility because it isn't a simple fix (or cover up). The framers did not frame in the space correctly and instead of having them come back in to fix it, they attempted to hide the issue with building out the tiles so the glass door would fit in the space, which resulted in inch thick grout in places. It look horrendous. Our first month living here, we ...

Pulte Homes responded:
We are so sorry to hear that you are disappointed in your decision and are unhappy with your new home. We would like to learn more and work with you to address your concerns. We would greatly appreciate if you could email customersupport@pultegroup.com so our team can be in touch. Thank you so much for taking the time to leave a review. ^Abby

Total Score 5


Quality 2

Trustworthiness 1

Value 3

Responsiveness 2

Initial quality of the house is poor with many issues.

  • Ariel T.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

Our sales person Jelena was great. She answered all our questions and addressed our concern. Our loan process was made simple and easy, thanks to Jennifer and Shelly.

Total Score 5


Quality 1

Trustworthiness 4

Value 1

Responsiveness 1

Pulte Homes - The house looked great!

  • Robert Z.
  • Verified HomeBuyer
  • April 08, 2021
  • Las Vegas, NV

The house looked great! However, our house got broken into the day after keys were turned over. There was no support from pulte whatsoever! Pulte Sales rep was no where to be found for advise or assistance. Currently living in house, but all these small repairs takes a while before they even respond. Overall buying process was easy, but quality and service needs to be improved. The way I see it... They've made the sale now its your problem!

Total Score 5


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Pulte Homes - The experience was great however, we did feel that the construction

  • Jesus L.
  • Verified HomeBuyer
  • November 24, 2021
  • Las Vegas, NV

The experience was great however, we did feel that the construction was rushed and the attention to detail was not there for what we believe it should have been.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Workmanship

  • Wilfredo O.
  • Verified HomeBuyer
  • November 12, 2019
  • Las Vegas, NV

Cabinets and drawers should be inspected thoroughly. Some of my drawers were not properly fastened. Paint droplets are everywhere.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent After Closing Repair Service by the Customer Care Manager

  • Jeffrey O.
  • Verified HomeBuyer
  • June 01, 2024
  • Las Vegas, NV

Pulte company picks excellent property locations and build larger homes.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good experience

  • Christopher A.
  • Verified HomeBuyer
  • January 20, 2023
  • Las Vegas, NV

The property is great. The community is great. Steve does a great job responding and fixing any issue that comes up and scheduling workers is easy. The sales process is easy and our sales agent Laurel was very communicative. As far as the sales manager, I think he is pathetic and does not return calls and refuses to talk to buyers. 3 times tried to connect with him for big reasons and never returned a call.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

It was good and I love the house

  • Helen S.
  • Verified HomeBuyer
  • December 17, 2022
  • Las Vegas, NV

Great house nice community

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Delay, delay, delay, then rush, rush, rush

  • Raymond C.
  • Verified HomeBuyer
  • February 01, 2022
  • Las Vegas, NV

Although I am aware that the Pandemic caused a lot of delays, the overall rush to complete my house by the end of 2021, caused a lot of “corrections” or was simply incomplete. I do appreciate the responsiveness of my Field Manager and Sales Agent, as I know they did their best for what was in their control. So far, the house is being corrected as we have been requesting.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality of the home is very good. Disappointed in delays

  • Herbert B.
  • Verified HomeBuyer
  • December 16, 2021
  • Las Vegas, NV

Pulte home are very well built homes. The Sales Representative was knowledgeable and responsive.

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

New build

  • David S.
  • Verified HomeBuyer
  • July 17, 2020
  • Las Vegas, NV

Field manager was the best experience of the entire process

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Although customer service is top-notch...

  • David P.
  • Verified HomeBuyer
  • June 19, 2020
  • Las Vegas, NV

Customer service is excellent. However, some problems with the home: They skimped on the interior paint, it is just an obligatory color coat and is easily removed by any contact. For a well-into six-figures home, I expected better. There are also some other problems that should not be occurring in a house with the advertising claims that are made. I would expect this from a lesser builder, not Pulte.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

House13

  • Anthony G.
  • Verified HomeBuyer
  • November 07, 2019
  • North Las Vegas, NV

Loan process not too difficult to meet if prospective buyer believes he/she can afford the price. Nice floor plan for one story home.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

NEW BUYER IMPRESSIONS

  • Ronni M.
  • Verified HomeBuyer
  • October 30, 2019
  • North Las Vegas, NV

I BELIEVE THAT THE SALES STAFF, DESIGN CENTER, AND ESPECIALLY THE MORTGAGE PEOPLE ARE VERY FRIENDLY, CAPABLE, AND PLEASANT TO DEAL WITH. OPTIONS ARE EXTRAORDINARILY HIGH PRICE.(industry standard though) 2ND BATHROOM IN HEWITT MODEL WAS DESIGNED BY THE SAME DESIGNER OF THE BATHROOMS FOR SOUTHWEST AIR

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Project manager Brendan is very responsive

  • Robert C.
  • Verified HomeBuyer
  • May 02, 2024
  • Las Vegas, NV

Overall a good experience. There are always issues in a new build, but those are primarily cosmetic and easily fixed. This is out second Pulte home and we're happy with them.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5