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Pulte Homes Reviews in Bergen County, NJ

What Bergen County Homeowners Have to Say About Pulte Homes.

Read all 65 verified reviews from homeowners that built a new home with Pulte Homes in the Bergen County area. Bergen County homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Bergen County Area

65 Reviews in Bergen County Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4.1

Responsiveness 3.9

Pulte Homes in Bergen County Area

View Homes

Customer Reviews

Great

  • Michael T.
  • Verified HomeBuyer
  • March 29, 2023
  • Wood Ridge, NJ

Great experience over all, builder Eslam took his time to go over all aspect of building process and answer my questions with satisfying answers, with loan process Tara and Shawn were great couldn’t ask for any one better.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good home builder

  • Sharad B.
  • Verified HomeBuyer
  • January 19, 2023
  • Wood Ridge, NJ

Pulte is a good brand and there are some people who are genuinely helpful

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Great builder you can trust!

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2023
  • Wood Ridge, NJ

Pulte helped me to make the entire home-buying process worry-free and simple. The quality of the home exceeds the standard and meets what you expected. Highly recommend Pulte.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience with the exception of Appraisal

  • Rahul B.
  • Verified HomeBuyer
  • December 15, 2022
  • Wood Ridge, NJ

Kudos to Kristina for bringing the home price down after the appraisal came low.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

The closing got delayed for 4 months than the estimate on the purchase agreement, overall the experience is blow the average

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2022
  • Wood Ridge, NJ

The closing got delayed for 4 months than the estimate on the purchase agreement, the builder paid for the rates extension at closing, however, the mortgage team did not set up my unit deep information correctly, and the title team refused to make any changes, although they are under the Pulte group, their cooperation was terrible, no one took responsibility for such mistakes

Pulte Homes responded:
We're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Turnstile cause you to miss the fine details

  • Anonymous
  • Verified HomeBuyer
  • November 08, 2022
  • Wood Ridge, NJ

Buying the home in general was good. Happy to have a great community. There were significant delays but this is expected in these days. The closing was poor because the docs were not aligned. It took over 3 hours when Pulte was the closer. After moving in we began to see the small issues. That's when you see the details in your home. We can see over spray in paint, small droppings of caulking and poor caulking. A tiny chip on a wood plank mWe've requested service for these. I call it the turnstile because they push to get you in the house because the next batch of homes need to get handled. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

my review

  • Mohan V.
  • Verified HomeBuyer
  • November 04, 2022
  • Wood Ridge, NJ

Quality of the finishes were sloppy. Closing process was not very efficient. Communication was not very personal

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Honest and straightforward

  • Shaunique D.
  • Verified HomeBuyer
  • November 04, 2022
  • Wood Ridge, NJ

I felt informed and was kept abreast of everything and whatever changes took place.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience - Recommend

  • Yingbiao D.
  • Verified HomeBuyer
  • November 03, 2022
  • Wood Ridge, NJ

We are truly happy about our first home purchase experience with Pulte. They were so patient, honest and attentive about all details and nuances, knowing that we did not have any knowledge and experience. In addition, they would make every effort to accommodate our needs to make updates even when we were past the due dates. The construction manager Eslam is great at communicating all updates and answering needs/questions. And the most important thing is he delivered exceptional results.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - My experience with Pulte has been below average.

  • Muhammad K.
  • Verified HomeBuyer
  • August 08, 2022
  • Fair Lawn, NJ

My experience with Pulte has been below average. I closed on 06/23 and still have issues with wood floors, kitchen cabinet and other things. I have been here over 6 weeks now and chasing building Manager. I plan to post a review on Google so others are aware of the experience I'm going through.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Great experience.

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2022
  • Wood Ridge, NJ

Great experience. Height quality house. Love my new home from pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone,hands down!

  • Matthew B.
  • Verified HomeBuyer
  • July 27, 2022
  • Wood Ridge, NJ

Everyone,hands down!!! Showed their support and love in the process for my new home. The whole team was there every step of the way. Also Mike what an amazing guy who takes his time to fully understand what you want and makes it come through. The quality,build outcome, i would not change anything at all.Thank you Pulte for happiness,Thank you for a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everything was pretty good for us.

  • Tae K.
  • Verified HomeBuyer
  • July 27, 2022
  • Wood Ridge, NJ

Everything was pretty good for us.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 3

Pulte Homes - Overall, it is an ok experience.

  • Anonymous
  • Verified HomeBuyer
  • May 11, 2022
  • Fair Lawn, NJ

Overall, it is an ok experience. However, there are situations that are frustrating. they kept pushing the closing date further, which isn't great for the buyer. The worst part of the entire house is the paint job, you touch the wall, the paint goes away. List of items were identified to fix, but no one showed up for a month. Other than that, the community and town is great.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - During the construction, they constantly contacted me and gave

  • Hitoshi H.
  • Verified HomeBuyer
  • May 11, 2022
  • Wood Ridge, NJ

During the construction, they constantly contacted me and gave me update information. If there is a problem even after closing, they will fix it immediately.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication about timelines was well established

  • Hassan A.
  • Verified HomeBuyer
  • May 11, 2022
  • Wood Ridge, NJ

Chris our home builder was great, answered all questions and fixed everything we had asked for. After moving however we did notice a bit of shoddy workmanship with regards to the painting, and our bedroom door doesn’t close correctly

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home came out how we wanted

  • Robert K.
  • Verified HomeBuyer
  • May 05, 2022
  • Wood Ridge, NJ

Great experience working with our field managers. Always were quick to fix any issues that came up even after closing. Warranty manager also has been quick to get any issues resolved. Great service.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was very trustable and fast acting also.

  • Anonymous
  • Verified HomeBuyer
  • May 04, 2022
  • Wood Ridge, NJ

It was very trustable and fast acting also.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - I have been taken care of every step of the process.

  • Dong Y.
  • Verified HomeBuyer
  • May 04, 2022
  • Wood Ridge, NJ

I have been taken care of every step of the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • James D.
  • Verified HomeBuyer
  • May 04, 2022
  • Fair Lawn, NJ

Awesome team effort..right from inception..Salvatore to Stefano...everyone was brilliant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the follow-up to my case, the professionalism, all excellent

  • Yasil G.
  • Verified HomeBuyer
  • April 13, 2022
  • Fair Lawn, NJ

the follow-up to my case, the professionalism, all excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte Homes delivered a quality home and made the transition

  • Francisco O.
  • Verified HomeBuyer
  • March 10, 2022
  • Fair Lawn, NJ

Pulte Homes delivered a quality home and made the transition from renters to home ownership a breeze. The construction team was in constant contact with us throughout the process, we couldn’t be happier.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Responsiveness

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Fair Lawn, NJ

Great service. Quality craftsmanship. Great buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't be naïve and close before everything is fixed like us

  • Allen Y.
  • Verified HomeBuyer
  • March 08, 2022
  • Wood Ridge, NJ

We gave Pulte some slack because of pandemic many items was not up to standard. We were reassured by the warranty would take care of it after closing. . It's been 3 months and many of the issues is still unresolved. Our wooden floors is not flat. One of the gas range doesn't work. Missing panel door. closet incomplete. Bathroom Sink stopper doesn't work. We receive polite response but things just don't get fixed.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Tax abatement and the building quality

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2022
  • Wood Ridge, NJ

Dear Pulte Homes, It is very disappointing how there was no clear explanation regarding the tax abatement and mortgage payments. It is clearly an impure intention how Pulte Homes holds the buyers' mortgage payments and pays them back once a year. The whole mortgage process took over a year, but there was no explanation about the tax abatement system until our first mortgage payment. Also, the quality of the house is way lower than our expectation that our construction manager has to come to fix our house almost every week, and it seems like it will take a long time for us to fix them ...

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please email us at customersupport@pultegroup.com so we can help!

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2