- New homes
- Pulte Homes
- Reviews
- Bergen County, NJ
Pulte Homes Reviews in Bergen County, NJ
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What Bergen County Homeowners Have to Say About Pulte Homes.
Read all 65 verified reviews from homeowners that built a new home with Pulte Homes in the Bergen County area. Bergen County homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Bergen County Area
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Customer Reviews
Pulte Homes - I am very lucky to be with Pulte Homes.
- Bella F.
- Verified HomeBuyer
- August 25, 2020
- Fair Lawn, NJ
I am very lucky to be with Pulte Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer review
- Gerard D.
- Verified HomeBuyer
- August 14, 2020
- Fair Lawn, NJ
Sal the sales guy is very helpful Stefano and frank are good Your title company is a nightmare The hoa is worthless Workmanship in the unit is average
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Once sold, you don't care!
- Chintan S.
- Verified HomeBuyer
- August 12, 2020
- Fair Lawn, NJ
i hate giving bad reviews because it may affect a business however in your case, you need to change rhe way you work desperately. Once we move in, nothing is fixed by the manager involved, which btw they keep changing every 6 months or so. Hardwoods are the worst, and no one comes to fix it, my neighbors have been sitting on their complaints since 1.5 yrs now. Long story short, the sales person salvatore was great, besides that everything was horrible
Pulte Homes responded:
While we are glad that you had a nice experience with our sales team, we are concerned to hear that the rest of your experience did not meet our normal standards. We would like to learn more about this situation so we can make leadership aware. Can you please email customersupport@pultegroup.com with your full name, address and contact information? Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
The construction was rushed and while it looks great, they could have exercised more diligence
- Anonymous
- Verified HomeBuyer
- June 18, 2020
- Fair Lawn, NJ
Overall our home is great, however there are noticeable instances where you can tell the construction was done just good enough. The floors are all sloping, the stairs creaking and the paint job that they did was rushed at best.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Disappointed
- Anonymous
- Verified HomeBuyer
- February 24, 2020
- Woodcliff Lake, NJ
Horrific finishes and poor communication. Was told to trust the process and left with the job incomplete.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Grade is a B-
- Anonymous
- Verified HomeBuyer
- February 19, 2020
- Woodcliff Lake, NJ
Understand normal new home shortfalls, but the workmanship was a bit sloppier than we expected from a large, reputable public company like Pulte.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great work from Team
- Jessie L.
- Verified HomeBuyer
- February 18, 2020
- Fair Lawn, NJ
We had a rush closing in between holidays etc, but the team was amazing and really prompt to respond to requests, walkthroughs, documentation and on the closing day itself. Many thanks for Sal and his team for a wonderful experience. We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Fair Lawn, NJ
Working with Pulte homes was a great experience. Their team is professional and always available to help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Why did this happen
- Joanne N.
- Verified HomeBuyer
- January 21, 2020
- Woodcliff Lake, NJ
When we moved into the condo, we found two problems that should never have happened. First they installed the wrong size damper on the heat (net result, no heat on the first floor and too much on the second). Four days later, the problem was fixed. Second, when the closet shelves were installed, the drilled through a PVC waste pipe. The leak is now fixed, but I am still waiting for them to repair the closet.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
New home
- Kenneth N.
- Verified HomeBuyer
- January 16, 2020
- Fair Lawn, NJ
I feel that some short cuts were taken. The sheet rock wasn’t good quality. The master bathroom shower is poorly built and the frame is of poor quality. The construction manager Sefano is extremely good in taking care of issue that he can.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
New home survey
- Gindy R.
- Verified HomeBuyer
- January 15, 2020
- Fair Lawn, NJ
I’m pleased with my new Pulte home. All sales office personnel, field, workmen and project managers have been both efficient & professional. I’m extremely grateful for this opportunity, thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Reliable Builders
- Jungwoo K.
- Verified HomeBuyer
- January 10, 2020
- Fair Lawn, NJ
High quality build, friendly agents, great attention to details
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall it’s good, but some part of the work did not finish or
- Haojun C.
- Verified HomeBuyer
- January 08, 2020
- Fair Lawn, NJ
Overall it’s good, but some part of the work did not finish or have some issues.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Wont buy again from Pulte
- Anonymous
- Verified HomeBuyer
- November 13, 2019
- Wood Ridge, NJ
Bought my home after seeing their model house but the one they constructed for me had all sorts of issues. They also changed the exterior layout of what they promised at the sale time. The date of completion was pushed back to 2 months and there was no clear visibility as when they will be really done.
Pulte Homes responded:
We are so sorry to hear that you have had a negative experience but thank you for sharing your story so we can learn from it. We would like to discuss this situation with you and would appreciate if you could email socialcare@pultegroup.com ^Abby
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Good Value
- Anonymous
- Verified HomeBuyer
- May 30, 2019
- Fair Lawn, NJ
Project took longer than expected at the initial stage, thus pushing the move-in date up. Had some issues having pre-closing punch list addressed. But overall, a company that genuinely strives for good service, and a very good value for a home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 3
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