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Pulte Homes Reviews in Albuquerque, NM

What Albuquerque Homeowners Have to Say About Pulte Homes.

Read all 258 verified reviews from homeowners that built a new home with Pulte Homes in the Albuquerque area. Albuquerque homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.6 out of 5 stars in Albuquerque Area

258 Reviews in Albuquerque Area

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.5

Value 3.6

Responsiveness 3.2

Pulte Homes in Albuquerque Area

View Homes

Customer Reviews

Do NOT buy a PULTE home, BEWARE.

  • Dorothy G.
  • Verified HomeBuyer
  • February 01, 2022
  • Rio Rancho, NM

Pulte subcontracts, the subcontractors hire people that have zero skills (less money spent, right?) Our home is a nightmare with a ton of issues from the beginning with a plethora of construction and workmanship issues. Pulte is less than responsive, admits no fault, refuses to put anything in writing, says they will do one thing, but never do. We contracted in good faith, kept our end of the deal, but not Pulte. Do NOT waste your money, your time, or your energy. Pulte claims they have quality home and offer the consumer peace of mind, but nothing could be further from the truth. I am ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

There was so many things wrong with the house we didn't catch everything because we were focused on the really major issues.

  • Brandon B.
  • Verified HomeBuyer
  • November 03, 2020
  • Rio Rancho, NM

No I would never recommend pulte to someone else. It was a horrible home buying experience and pulte still hasn't fixed things that were discussed during our final walk through.

Pulte Homes responded:
We are so sorry that you have had a negative experience and are having a frustrating time getting your issues addressed. We would like to make leadership aware of this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I will never buy a Pulte home again.

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2020
  • Albuquerque, NM

Built cheap, a multitude of problems and issues, upgrades are astronomical in price and executed poorly.

Pulte Homes responded:
We hate hearing that you are disappointed in your new home but we thank you for leaving this feedback. If there is anything we can assist with or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com along with your address and contact information. Thank you again. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Rushed house.

  • Richard R.
  • Verified HomeBuyer
  • July 13, 2020
  • Albuquerque, NM

Rushed house. Promised they would make it right. Have not fixed a single thing in over 90 days. Never should have signed for the house. Home owners shouldn't be pressured into signing papers on house until things are right. Pulte only seems to care about you until you close on your house, COVID is not an excuse. There are plenty of things to fix on the outside of the home.

Pulte Homes responded:
We are so sorry to hear that you aren't pleased with the quality of your new home and that we did not provide an excellent experience for you. We would like to make leadership aware of this feedback and would appreciate if you could please email your name and address to customersupport@pultegroup.com. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - Not pleased

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2020
  • Albuquerque, NM

Not pleased

Pulte Homes responded:
We are disappointed to hear that you aren't pleased with your new home. If there is any additional feedback you would like to provide or if there is anything we can help with please don't hesitate to email socialcare@pultegroup.com and our team would be happy to assist. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Very bad quality and very bad experience with Pulte home

  • Tien A.
  • Verified HomeBuyer
  • November 15, 2019
  • Albuquerque, NM

House closed on 9/30/2019 per Pulte request and we could not movie in until 11/10/2019. Pulte refuse to pay utilities fee and HOA fee for the month of October, 2019. We as customer have to pay the utilities bill and HOA fee for the entire month of October, 2019 even we could not move in. Today is 11/15/2019 still have lot of issues need to be fixed. I'm taking vacation from work and sitting in the house waiting for works to come to fix problems. I hope someone from Pulte can help us to resolve all the issues. Currently, I could not get warranty manager or the construction manager to ...

Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. We would like to look into this situation and would appreciate if you could email socialcare@pultegroup.com ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I would not buy from Pulte again.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Albuquerque, NM

The quality of the workmanship and problems/issues within the first two months of moving in is beyond acceptable. Over 40 errors in the home build at the closing walkthrough. Construction Manager refuses to communicate about fixing the problems at 8 weeks into my 12-month warranty. Our kitchen ceiling has had two roof leaks within 8 weeks of living in the home.

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nightmare

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Albuquerque, NM

Close date was pushed out 6 months. Sewage backups in brand new home ceiling drywall cut out carpets n padding removed. Pre close punch list still outstanding 2 months later. Lack out concern from builder builder.

Pulte Homes responded:
We sincerely apologize for the delays and added stress on your home building experience. We want to help you get the punch list completed so please email socialcare@pultegroup.com and our customer care team will look into the issue. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1