Pulte Homes Reviews in Albuquerque, NM

We've been trying for years to have a new house built. We decided to go with Pulte because they had the floor plan we liked. During the build process, communication was pretty weak. They were 5 months late completing the house. During this time, getting updates was difficult. When it came time to close, the closing agent didn't have the most up to date paperwork (good thing I was paying attention). When we took delivery of the house, we began to notice just how poor the finishes actually were. Most of the doors have either finish or open/close defects while the majority of the trim (door jams, baseboards, etc) is of poor quality. The grout is the wrong color or suffers from efflorescence, not sure which. There are hollow tiles (poor contact to the floor), entry way threshlds that pop off, wrong toilets, thin spots in the front landscaping cover, mismatched stucco patchwork, the quartz counters chip and stain easily and the list goes on. Next time we'll pay a little more attention to the quality of the model and inspect some of the quick move-in units before we commit to build. Pulte will be at the bottom of our list, if on it at all. Anyone who buys a Putle house should be prepared to lower their expectations or be disappointed. ... More

Moved into our house for over a month, and have found several issues. Broken tiles covered with caulk, running toilets, shoddy painting, bent window screens, leaking shower heads. We work full time jobs, Pulte can’t come to fix issues on the weekend. Buyer Beware

We love our new Pulte home. The entire sales and construction team made the experience a great one. Keep in mind, like in life, nothing is perfect or without some challenges, In the end though, we are very happy and would recommend Pulte to anyone.

The building of our home and the field managers in this division, Ridge at Stormcloud, have the BEST Field Mangers around. We have friends building Pulte homes in other division with horror stories. We are very fortunate. The sales side of things was a bad experience. We went through 3 sales persons who all told us different things which led to complications and delays. The design center that was used was amazing! Wonderful! The Pulte Title Company was excellent as well.

Our new Parklane Pulte home is so beautiful and comfortable! The floor plan is very functional and we’re enjoying living here!

if any issues occur response by Pulte is quick and very nice people to talk to!

I am not sure if the closing was rushed, but if your home is not ready, I would suggest you do not move in and sign any paperwork! It has been almost two months and we still have people in and out of our home trying to finish everything that was not completed in time or done poorly. I thought Pulte took more pride in making quality homes and now we are finding everything in the home is done a the least cost possible. Not satisfied with Pulte at all!

The quality of the workmanship and problems/issues within the first two months of moving in is beyond acceptable. Over 40 errors in the home build at the closing walkthrough. Construction Manager refuses to communicate about fixing the problems at 8 weeks into my 12-month warranty. Our kitchen ceiling has had two roof leaks within 8 weeks of living in the home.

Close date was pushed out 6 months. Sewage backups in brand new home ceiling drywall cut out carpets n padding removed. Pre close punch list still outstanding 2 months later. Lack out concern from builder builder.

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

I closed at the end of July - but moved in at the end of August- I relayed a number of problems- no drainage holes for irrigation, foot prints in cement walkway, hot water heater tripping circuit breaker every day, no lock on courtyard gate, shower doors only open in, and now after rain last night - a leak in the roof of my garage - I am disappointed with the lack of response

Never fully completed home after continued promises . Always had excuses because of it’s this contractors fault it’s that contractors fault. That shouldn’t be my problem as a home buyer. And I shouldn’t have to make 1000 phones calls to get it fixed after a problem has already been noted multiple times. Multipurpose things also had to be fixed or change because they were not what was selected at design center .

We were extremely happy with the building process until they started the interior buildout. The sub- contractor that Pulte used to install the interior texture did the worst job I have ever seen on texture. We actually asked Pulte to re-do all the texture in the house which they gladly did but it was impossible to get it all done to a quality standard. We were extremely disappointed that we had to live with the inferior texture but we had to close on our home as we had sold our existing home.

It was a lot to consider and choose but in the end it was worth it. Very happy with the end results.

My neighbors have two story homes, and one of my neighbors has the ability to look into my shower from their second story windows. This is a privacy issue. The garage floor has several cracks in it, even though the house is new. The home warranty covered the repairs, though. Regarding security, the front patio and driveway lights were on a 30 minute timer vs. allowing the lights to stay on all night. I had to file a service request to get the lights fixed, when this issue should've been addressed before the close. A Maytag dryer purchased from Lowe's in 2016 was brought into the home, and the house's dryer outlet couldn't accommodate the 2016 Maytag commonly found at home improvement and department stores. As the buyer, I had to hire an electrician to fix the outlet. Pulte would not change the dryer outlet, when they should've asked me what type of dryer I was bringing into the home before the close and installed the appropriate outlet. The inside of my garage door has a hole in it. Pulte ordered the wrong part to fix the issue, so the repair of my garage door is delayed but will be completed soon. When I moved into the home, the toilets had a weak flush. A toilet brush had to be used to push the toilet paper into the water, so the toilet paper would go down the toilet. ... More

I just wish I could have everything the way it was paid to be... I paid for the house completely with cash and I feel as if I’m not being treated fairly.

Wonderful people to work with. Of all of the homes I have had built in the past, (6) this experience has been by far the least stressful and most satisfying

Very unhappy with the quality of work, poor workmanship Have put in request for repairs and fixing of faults noted, more than 4 weeks and no progress

The process was pretty smooth and Issue that we had was addressed immediately.

We found the process from lot selection to finally inspection seamless and completely acceptable. Communications with sales, finance and project manager were excellent and never felt in the dark about the process. Closing was completed in 30 minutes, a new record for us. We would recommend Pulte to anyone looking for a custom home for a fair price.

Pulte staff good to work with. Overall quality of workmanship/construction is well below the standard for the price and “luxury townhomes”

We love our new Pulte home! It has luxuries that we never dreamed we could afford. The home is affordable and comfortable. The new neighborhood is also very nice and well planned. Our realtor has been very helpful.

Our new Fans Pulte home is everything we hoped it would be! The quality is amazing and the look and craftsmanship are awesome! We loved that our project manager Chris was on top of everything and in close contact with us always! The build was a very easy and rewarding experience and we couldn't be happier with the finished product!

Great home buying experience.

Be certain to go over ALL items in the contract BEFORE the build and ask a lot of questions as to upgrades, etc.