Pulte Homes Reviews in Albuquerque, NM

What Albuquerque Homeowners Have to Say About Pulte Homes.

Read all 278 verified reviews from homeowners that built a new home with Pulte Homes in the Albuquerque area. Albuquerque homeowners have rated Pulte Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.6 out of 5 stars in Albuquerque Area

278 Reviews in Albuquerque Area

Star Rating Breakdown

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.5

Responsiveness 3.3

Pulte Homes in Albuquerque Area

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Customer Reviews

I would not buy from Pulte again.

Anonymous
Verified HomeBuyer
September 11, 2019
Albuquerque, NM

The quality of the workmanship and problems/issues within the first two months of moving in is beyond acceptable. Over 40 errors in the home build at the closing walkthrough. Construction Manager refuses to communicate about fixing the problems at 8 weeks into my 12-month warranty. Our kitchen ceiling has had two roof leaks within 8 weeks of living in the home.

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at socialcare@pultegroup.com. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Nightmare

Anonymous
Verified HomeBuyer
September 11, 2019
Albuquerque, NM

Close date was pushed out 6 months. Sewage backups in brand new home ceiling drywall cut out carpets n padding removed. Pre close punch list still outstanding 2 months later. Lack out concern from builder builder.

Pulte Homes responded:
We sincerely apologize for the delays and added stress on your home building experience. We want to help you get the punch list completed so please email socialcare@pultegroup.com and our customer care team will look into the issue. ^Abby

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

I’m unhappy with my home and nobody seems to care... or fix any of the problems promptly.

Corissa S.
Verified HomeBuyer
July 31, 2019
Albuquerque, NM

I just wish I could have everything the way it was paid to be... I paid for the house completely with cash and I feel as if I’m not being treated fairly.

Pulte Homes responded:
We're disappointed to hear that you're unhappy with your home and we'd like to learn more so that we can help. Please reach out to us at socialcare@pultegroup.com. --Sarah

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

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