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Pulte Homes Reviews in Albuquerque, NM

What Albuquerque Homeowners Have to Say About Pulte Homes.

Read all 244 verified reviews from homeowners that built a new home with Pulte Homes in the Albuquerque area. Albuquerque homeowners have rated Pulte Homes an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.5 out of 5 stars in Albuquerque Area

244 Reviews in Albuquerque Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Value 3.6

Responsiveness 3.2

Pulte Homes in Albuquerque Area

View Homes

Customer Reviews

My Dream Home

  • Consolacion B.
  • Verified HomeBuyer
  • February 06, 2023
  • Albuquerque, NM

Satisfied first time home buyer, I didn’t know what I was doing at the time, Ryan who works in the on site Pulte Office helped and guided me through the entire process, updating me about almost everything I needed to know. Very convenient to get a hold of the team for any questions and concerns I had. Mortgage team did also a wonderful job, they helped me and did everything to get my loan approved in a timely manner, I just submitted all documents needed and they did all the works. It was an awesome experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Forever Home

  • Joseph E.
  • Verified HomeBuyer
  • February 03, 2023
  • Rio Rancho, NM

We had a wonderful experience when our realtor took us to see Lis Diamantes, that is, once we found it! I laugh now, looking back, because Carlos told us that our GPS wouldn't bring us in the right way and warned us not to take any dirt roads to get there. After several dead ends, ending in dirt roads and a couple of calls to Carlos we finally made it to the presentation center. I'm so glad we preservered because Carlos showed us a home we immediately fell in love with. He quoted us a price and then went on to list the incentives we would receive if we closed by the end of December 2022. ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Holly

  • Eric D.
  • Verified HomeBuyer
  • February 02, 2023
  • Albuquerque, NM

Very happy with my new house, and the how the purchase went

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our home buying with Pulte.

  • Carlos G.
  • Verified HomeBuyer
  • October 06, 2022
  • Albuquerque, NM

Our home buying experience was as expected during a pandemic. The overall process took 18 months. Hollie and Jacob were outstanding to work with, they were attentive and professional. Overall the home building experience was easy and we felt seen and heard. The Pulte mortgage company was a whole other story though. If I could give them negative stars I would. They made the process as difficult as possible and their communication was non existent. Although when they did contact they wanted information yesterday, and gave us absolutely no time to react. If you can stay as far alway from ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

HOA, gated community with uniformity

  • Hoyt W.
  • Verified HomeBuyer
  • May 04, 2022
  • Rio Rancho, NM

How well received we were by Kori, Project Manager and Emmanuel, Warranty Manager to solve any usual expected new built issues we experienced. Pulte does a better build of homes in our opinion.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home!

  • Yulanda N.
  • Verified HomeBuyer
  • September 15, 2020
  • Rio Rancho, NM

Beautiful, well made home in a wonderful community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Such a wonderful company

  • Maryellen S.
  • Verified HomeBuyer
  • May 28, 2020
  • Albuquerque, NM

Pulte has been such an amazing company to work with. They were awesome from day one helping us find the perfect house. When we were having a little bit of difficulty with closing they did everything they could to help us. Erika and Dan from pulte mortgage were seriously life savers. As for the build itselfe our contractor Matt has been amazing. The house is wonderful, but any issues that have arisen hes made sure to get taken care of right away. So very happy we went with Pulte

Pulte Homes responded:
We are so pleased to hear that our team made your experience wonderful and you are happy in your new community. Thank you for sharing your experience and we wish you all the best. ^Abby

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Home Purchase

  • Esteban V.
  • Verified HomeBuyer
  • December 04, 2019
  • Albuquerque, NM

In general our experience in purchasing a Pulte home was very good. We feel the price we paid, including incentives, was a good overall value. We develop a good working relationship with our field manager and felt he was very responsive to our questions and comments

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our new home.

  • Stephen E.
  • Verified HomeBuyer
  • June 02, 2019
  • Rio Rancho, NM

We love our new Pulte home! It has luxuries that we never dreamed we could afford. The home is affordable and comfortable. The new neighborhood is also very nice and well planned. Our realtor has been very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Great home buying experience.

  • Chidozie A.
  • Verified HomeBuyer
  • May 22, 2019
  • Albuquerque, NM

Great home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte homes

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2024
  • Rio Rancho, NM

a great home for the price

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Great

  • Patricia C.
  • Verified HomeBuyer
  • February 05, 2024
  • Rio Rancho, NM

The sales person was great. She responded quickly to all my requests and concerns. Contractor was very knowledgeable during the walk through

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

very responsive to questions asked

  • Melita R.
  • Verified HomeBuyer
  • December 21, 2023
  • Rio Rancho, NM

This is a great home and I am excited to be able to own on.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Excellent Sales Representative and Construction Manager

  • Thomas H.
  • Verified HomeBuyer
  • September 26, 2023
  • Albuquerque, NM

Lisa (our Pulte sales representative) was a joy to work with from the beginning and throughout the progression of our new home. Although there were numerous delays due to supply chain issues and labor shortages, Lisa kept in touch with us with updates via phone calls and e-mails, and she included pictures that she personally took each time anything changed as our home was being built. Jorge (our construction manager) was also very responsive and informative. He was quick and thorough in answering any questions we had for him. As with any new home, there were some issues that needed to be ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Jorge and Ryan were great!

  • monique M.
  • Verified HomeBuyer
  • August 30, 2022
  • Albuquerque, NM

My overall experience was great

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Customer service

  • Lydia F.
  • Verified HomeBuyer
  • November 23, 2021
  • Albuquerque, NM

Pulte members always addressed my concerns or issues within reasonable time. They never brushed me off with their busy schedule but took an interest any time I called or texted. I worked with a fantastic team at Pulte Inspiration and I couldn't have completed the process without their patience and willingness to see me through each step of the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Carlos

  • Anthony D.
  • Verified HomeBuyer
  • February 01, 2021
  • Rio Rancho, NM

Carlos was absolutely awesome, extremely helpful and responsive to concerns. The house was "live in ready" at closing, but there were some finishing details that were supposed to be taken care of the following day and I never heard back from the gentleman, Dean, who was going to have them fixed. When my concern was brought up to Carlos, he gave me all the information needed to take care of my needs. Overall a great experience, and I would purchase another home from Carlos and Pulte...but this is my forever home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

The information provided regularly by sales and construction

  • Anonymous
  • Verified HomeBuyer
  • January 27, 2021
  • Rio Rancho, NM

Pulte cares about what they build and how they build - it’s a quality home with very well thought out features

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Happy in our new home

  • Evelyn K.
  • Verified HomeBuyer
  • June 10, 2020
  • Albuquerque, NM

Our field manager and sales associate were very responsible and expressed interest in addressing all our concerns. Ask about how your layout will sit next to your neighbors’; our bathroom has a window above bathtub facing into neighbor’s upper hallway window!! (We fixed with an adhesive stained glass.) Approaching closing, the process became a bit rushed. We are planning to use the warranty for every little thing, but they haven’t been able to come out yet with the pandemic. They have been providing phone support which is good!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Pulte builds a good home

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2020
  • Albuquerque, NM

Purchase a new Pulte home! The fit and finish of the home are great; love the very functional floorplan. A well-built home for a fair price.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

La Cuentista

  • James P.
  • Verified HomeBuyer
  • November 07, 2024
  • Albuquerque, NM

Great experience from start to finish

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great experience

  • Craig W.
  • Verified HomeBuyer
  • May 03, 2023
  • Albuquerque, NM

Holly made the process of buying the home easy. We love the house and the neighborhood. Highly recommend

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Shelli

  • Shelli W.
  • Verified HomeBuyer
  • May 03, 2023
  • Rio Rancho, NM

This is my first home and other than the time it took from start to finish, the experience was great. Edgar and Michelle were great. I love my new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Overall experience was ok just waited 17 months for completion of the project

  • Eric C.
  • Verified HomeBuyer
  • December 14, 2022
  • Albuquerque, NM

Once in home had multiple issues and repairs that needed to be addressed our warranty guy Phil was on to top of our concerns and issues and had them resolved in a timely manner.

Total Score 5


Quality 5

Trustworthiness 3

Value 5

Responsiveness 4

Love our new Pulte home

  • John R.
  • Verified HomeBuyer
  • November 08, 2022
  • Rio Rancho, NM

The process of buying a home with Pulte was great. We love our house and location. Our let down has been responsiveness with concerns on the website.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3