Pulte Homes Reviews in Albuquerque, NM

Our field manager and sales associate were very responsible and expressed interest in addressing all our concerns. Ask about how your layout will sit next to your neighbors’; our bathroom has a window above bathtub facing into neighbor’s upper hallway window!! (We fixed with an adhesive stained glass.) Approaching closing, the process became a bit rushed. We are planning to use the warranty for every little thing, but they haven’t been able to come out yet with the pandemic. They have been providing phone support which is good!

Purchase a new Pulte home! The fit and finish of the home are great; love the very functional floorplan. A well-built home for a fair price.

Great experience from start to finish

Holly made the process of buying the home easy. We love the house and the neighborhood. Highly recommend

This is my first home and other than the time it took from start to finish, the experience was great. Edgar and Michelle were great. I love my new home.

Once in home had multiple issues and repairs that needed to be addressed our warranty guy Phil was on to top of our concerns and issues and had them resolved in a timely manner.

The process of buying a home with Pulte was great. We love our house and location. Our let down has been responsiveness with concerns on the website.

Overall experience was good, However, there were some issues that I feel need to be addressed. When the slab for our home was laid, the back porch was approximately 6' short, I had to point out this issue, it was not brought to my attention. When sheetrock was installed, there was a noticeable bulge on the kitchen island, again we had to bring to the builders attention, also, the counter top on the island was crocked, again all these items were corrected, but they never should have occurred in the first place. We even had to point out a decorative feature on the front of the house was left off. As far as timing. We were initially told one date, then another, and another, this was probably the most frustrating part. I understand that delays can occur, but we had way too many to be a coincidence. ... More

My experience with Pulte Homes was ok. Lot of stuff need to be corrected in the home

I love my new home very much. There are somethings such as walls are crooked in some areas wish it was better quality workmanship done for the price.

The concrete (entry way, driveway and sidewalk) look like poor workmanship. Our entry gate was done twice and installed the wrong way….was told all would be taken care of…still waiting for all to be fixed As well as some smaller detail in the home

Great salesman and sales experience. Not so great response on issues.

The home buying process was painless, from the design to signing the mortgage. Pulte offers lot of designs to fit your needs and are really responsive to your needs. Unfortunately, there were some things that were not done before closing, and now now it seems I cannot get a hold of anyone. Maintenance workers miss scheduled appointment and there was no followup. I am disappointed that these fixes fell through especially because I was reassured things would be taken care of quickly.

There were some issues that are still unresolved that needed repairs

Happy with my purchase, expect I’m still waiting for them to fix some details!!!

Closets not durable, we’re not anchored well to the studs, had to put longer nails for durability

Gabriel was wonderful. He helped find the house and walked us through thr process. Then only bad thing was at closing, even though we could sign, we couldn't get the keys. This was because of an error that was made. The certificate of occupancy that was in the folder for our house was actually for another house. Everyone scrambled to get it done that day. We had to cancel our furniture from being delivered. We got the keys later that day but never got a call from upper management to check on us or apologize for the error.

Home is exactly what we wanted and the response to fixing items has been good.

We are very pleased with the quality of the workmanship and response to after sales issues. We are not so pleased with the communication received during the build. We lived out of state during the construction so we relied on the sales consultant and construction manager for timely and accurate updates on progress and delays. The updates were few and far between. We only received then after much prodding and several on-site visits from us.

The only issue I have had is that after the walk through, we identified a few things that needed to be fixed - two issues had not been resolved at the time we moved in. That was a bit of a disappointment.

Pulte is a quality builder. The team that delivered our home were responsive and helpful. We couldn't be happier.

minor complaints

I recently purchased a quick-close home with Pulte. I can’t comment on the design process. The sales team was very responsive and helpful before and after the process. They allowed me access to the home to get windows measured for blinds prior to close. The construction manager walked me through the home and explained the ins and outs very well. When I moved in the shower leaked, the dishwasher leaked and the AC didn’t turn on. The warranty team was extremely responsive. The AC was fixed in a matter of hours and the leaks were fixed quickly as well. Overall, I worry about the resale value of the home because it appears to be priced quite high compared to other new construction in the area but I appreciate the warranty. ... More

For the most part we are happy with our Pulte Home buying experience. The house is very quite and seems well built and the people on the home buying team were courteous and responsive. However, the upgrades are far too expensive ( especially the flooring) and they don't paint the garage interior which to me, is just downright cheap for the price we paid and the landscape plants and trees are not the best. Still a pretty good experience but could have been better.

Overall a good experience, long wait, sales personnel friendly but not always helpful. The morgage group friendly and helpful but not competitive. The construction manager James was great. He made every effort to meet our needs and always responded quickly and politely.