Pulte Homes Reviews in Santa Fe, NM

Trustworthiness is frequently surfacing due to how the Pulte Group responds to the homeowner once the property is turned over to the owner. This brief survey does not allow for specifics only general response(s). The longer that I own the home, the less Pulte is interested in my concerns, expectations or grievances. This is across the board from sales to repairs. Talking to other homeowners in my neighborhood, they have similar experiences also.

Often they don't show up, or can't tell they fixed anything - the sub contractors really should leave a business card so we at least know they showed. So far taking weeks to secure repairs, takes a week to schedule, then realize they don't show, then need to follow with Pulte, send another request, and repeat cycle. Frustrating

Sales office was of low assistance. Seemed as if it did not care about the sale. Very slow in responding to questions and did not always speak the truth. Have a strong and knowledgeable realtor of your own to control the deal.

Lots of mistakes and over promises. I have been waiting a few months for only the minor items to be corrected with no resolve. Some mistakes are irreparable after the build and some will put a big burden on living in the house as they are corrected

We recently moved into a former model. Technically our home is out of warrantee for plumbing though not structural. Upon moving in we had some issues with plumbing but Pulte quickly resolved them. JJ a field supervisor got the house ready for us to move in and went above and beyond for us. Since moving in Matt and Brendan have responded to other issues that have arisen . We love our home and feel very blessed .

The bones of the house seem really good and high quality. They rush the finishes and so the stuff you see everyday and the imperfections get pretty annoying. They are supposed to take care of all of that within a year though, so we will see. The warranty seems decent. The price seems high, especially since everything is an upgrade. But this is Santa Fe, and everything is expensive so it was okay for Santa Fe. It’s definitely better than other areas of Santa Fe. But, you could get a lot more in other parts of N.M. and a heck of a lot more in TX.

Pulte has done an outstanding job with our home and their communication. Starting with JJ Thomas, our Building Manager, who was responsive, knowledgeable, professional and honest, to Rebecca Beck in Customer Care, we have been pleased and satisfied to-date. The only reason why my rating above is not 5 stars, there are several outstanding issues that we are currently addressing, although we have confidence they will be handled to our satisfaction.

Labor quality is lacking poor supervision from the beginning got a Dan involved towards end and things went better but could not fix past items already covered Workman had no respect for others work and damaged finished product still need some repairs on marble in master bath

Check the Pultr Website it is a great help

Pulte is a one way street to no and is completely out of there depth building in Las Campanas.

You don't want reviewers to hear what I think, wouldn't recommend pulte homes