Pulte Homes Reviews in Charlotte, NC

Pulte sold me a new construction home with a dead tree in the front yard. Customer service rep explained that this is not covered after home closing. Trees were not blooming prior to opening so I had no idea the state of the tree. It has been almost 2 months since closing and we still have the landscaping fencing / barricades muddling our backyard. There has been other issues that continue to not be handled. If you are brave, buy Pulte, they absolutely do not stand by their product.

Add an option for a "bumpout" in the garage.

Everything has been handled with care and on time. Pulte went out of their way numerous times to make sure we were comfortable during the building process and made sure we understood all that was going on. Highly recommend Pulte home!

Yes, you get a brand new home; however, these homes are not custom built. You do get to choose some products, but pretty much everything is an upgrade which drives the price up. The men building these homes are hard working, but they are not craftsmen they are laborers.

Looking at the model home we thought Pulte was good, even during construction when we saw some issues they promised to fix everything before closing. But it has been only a month since we moved in and seeing lot of cracks on dry walls, hearing water flow thru the walls, noticeable uneven flooring, etc.. wish we had noticed these issues before closing, now no response from Pulte to fix any issues.

The cleaning before I moved in was pretty bad. The overall attention to detail was poor. And this was after two pre closing walkthroughs. However these are things that are easily fixable. Other than that they have been responsive to try to help fix the issues.

Overall happy with the purchase. Great location and good plan. But few defects like a leaking pipe showed up once we moved in. But Pulte was quick to rectify it.

Cam made the whole experience pleasurable. He went above and beyond to make sure that we were happy.

There have been some cosmetic issues that I noticed before I moved into my house. After moving in I have found a few more which (for the most part) have been addressed. I have been in the house for 6 weeks and continue to find spots of sloppy workmanship which I will continue to refer to customer service. Having said that, I have had no major issues with the house and overall I'm happy with the outcome.

I am extremely happy with purchase of new home. Initial build quality seems very good. I would especially like to comment on home insulation which is really top notch, my heater is not running constantly which is saving me a lot of money. All appliances and AC unit are also of great quality and relatively quiet which is very important to me. Thanks

not detailed oriented at all. couple of issues within 1 month

Very disappointed in the workmanship of our home.

Choice of hanging lights or being left out should be buyers. This was a rediculous additional cost to have yours taken down and donated and paying to have new ones put up. Dimmer lights should be an option. Again additional cost to the buyer. More center island outlets needed We are not first time buyers and have a home at the beach and mountains plus 2 rentals.

Sales team was very helpful. Overall I think pulte needs to have flexibility in the upgrades as upgrades are super expensive and not competitive to what other builders are offering. For my purchase this time I went ahead with Pulte due to its reputation. However for future purchases, I will give a serious consideration to other builders are very flexible on upgrades.

the sale representative and field manager are great people. They are responsive. The building is high quality and get a very good rating from our private inspector. There are some small issues with the interior cosmetics though.

The process was easy. The house is great! When issues came up, Pulte dealt with them quickly. They have continued to be supportive and responsive even after closing. Overall, highly recommend.

So far all good except few minor issues here and there.

Buying a home from pulte homes was by far the best decision I ever made. There were extremely professional and helpful every step of the process. If I ever change homes I will make sure that my next house is also build my Pulte also.

Thank you!

Great location. The townhome finished with my requested upgrades perfectly, and was “on time”. Since moving in, there have been fit and finish issues with the construction that need work (missing caulking in kitchen leading to bugs in the house). And the continued construction outside the house each morning at 7 limits any opportunity for sleep. I knew the latter though going into the purchase. Dimensions of the hallway/stairs make your furniture choices very limited. Something I didn’t consider pre purchase. Otherwise a great place. I receive many compliments on how nice the place is. Looks great from the outside, and neighbors are quiet. I’m happy with the purchase given the location and what the townhome has to offer, but it falls short from a solid 4 or 5 stars because of initial build issues, noise from construction, and narrow hallways ... More

Love our new home. Everyone at Pulte we’re amazing. So thrilled we trusted them in our new home purchase. Great experience. Highly recommend.

Went thru a few site mgrs during the process. Had to repeat issues several times before corrective action was taken. However once they addressed the issue it was resolved satisfactorily.

The responsiveness to any and all inquiries was handled professionally and exceptionally well. The staff was very cordial and they were determined to make sure that issues were handled in the way we wanted and expected from such a company. This is our second Pulte home and we have come to appreciate their willingness to make sure that the building and buying process is a positive one and that we were comfortable every step of the way. I would be more than willing to recommend PUlte to anyone looking for a positive building experience and service after the sale.

Pulte builds beautiful homes , however disappointed with them overlooking the attention to details and poor communication throughout the build process.

The Pulte team made our home buying experience seamless. Home is we'll built. Minor follow up items were taken care of professionally and to our satisfaction. Would highly recommend Pulte as your home of choose.