- New homes
- Pulte Homes
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- Charlotte, NC
Pulte Homes Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About Pulte Homes.
Read all 325 verified reviews from homeowners that built a new home with Pulte Homes in the Charlotte area. Charlotte homeowners have rated Pulte Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Charlotte Area
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Customer Reviews
The level of customer service throughout the process
- Joel T.
- Verified HomeBuyer
- June 29, 2021
- Fort Mill, SC
Through every step of the process, from the initial sales process through financial, building and closing we had the best customer experience we have ever had with a builder. The level of care and customer service was absolutely excellent. Even after the closing, we have experience the absolute best in customer care.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The building manager, Ed, and agent, Lee, were phenomenal
- Michael S.
- Verified HomeBuyer
- June 29, 2021
- Fort Mill, SC
Pulte did a great job. The quality of my home was great and done timely even with raw material delays. I was very impressed
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Fort Mill, SC
Honestly, we love the house, but it was the people that really made the experience what it was. Wayne Austin was our sales rep and we really enjoyed our time with him. He was very knowledgeable about the area and the houses, and we just loved talking to him to general. Smyth Redfern was in charge of the home building and he was super impressive. Spent lots of time with us and educated us on the house and kept us updated on the progress. Also, someone we genuinely enjoyed talking to. We love our new house and it was a great experience all around.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We love our townhome and the building process was great.
- Keeley C.
- Verified HomeBuyer
- May 20, 2021
- Charlotte, NC
We love our townhome and the building process was great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - The quantity of the build is above industry standards.
- James L.
- Verified HomeBuyer
- May 16, 2021
- Indian Land, SC
The quantity of the build is above industry standards. Finish trim also a great value.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - My experience was great!
- Irina S.
- Verified HomeBuyer
- May 12, 2021
- Fort Mill, SC
My experience was great! Home is top quality! The people that helped me from the very beginning to the end were phenomenal!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great experience with the home so far and the entire Pulte team
- Taylor D.
- Verified HomeBuyer
- April 11, 2021
- Charlotte, NC
Great experience with the home so far and the entire Pulte team has been very helpful throughout the whole process!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Alan Suddeth is who I dealt mostly with.
- Mackenzie C.
- Verified HomeBuyer
- April 09, 2021
- Charlotte, NC
Alan Suddeth is who I dealt mostly with. He’s kind, personable, and quick to respond. He will keep you updated throughout the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I liked the people that I personally dealt with. It made moving to another state easier than I thought
- Rosemarie K.
- Verified HomeBuyer
- April 08, 2021
- Fort Mill, SC
I like the product, Pulte seems to use better quality materials than other builders
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Integrity and Quality
- Jennifer D.
- Verified HomeBuyer
- March 04, 2021
- Fort Mill, SC
From the sales rep, the project manager and the referrals (insurance, mortgage, etc) my experience has been exceptional. I love everything about my new home and any issues I have had have been very minor and was resolved with one text to Ed Norris.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The support and information that our sales agent provided. Brooke was outstanding, she inform us along the way and kept us informed.
- James B.
- Verified HomeBuyer
- February 02, 2021
- Waxhaw, NC
The builder kept us informed, starting with the ground breaking, all the walk throughs; throughout closing. The builder was a professional.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We couldn't be happier with our new home.
- Brian G.
- Verified HomeBuyer
- January 13, 2021
- Fort Mill, SC
We couldn't be happier with our new home. Of course we hit a few bumps along the way, but the Pulte team has been super responsive and worked with us to get everything squared away. The floor plans are open and inviting. The build process was pretty much on schedule - with a minor delay (but that's typical of a new build). Since we've moved in, responses to our warranty service requests have been prompt. Highly recommend a Pulte home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great experience.
- Anonymous
- Verified HomeBuyer
- January 13, 2021
- Indian Land, SC
Great experience. Construction Manager was very responsive to respond to questions and I’m confident in the home. The sales team continued to provide information throughout the process as well. Overall, great delivery by Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great job by Pulte
- Michael S.
- Verified HomeBuyer
- January 06, 2021
- Fort Mill, SC
We had some issues with communication toward the end but our field manager worked hard to make sure all of the issues were resolved before we moved in!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We are so happy with the entire process of Pulte Home Mortgage.
- Decharlus R.
- Verified HomeBuyer
- December 08, 2020
- Fort Mill, SC
We are so happy with the entire process of Pulte Home Mortgage. From the application stage all the through to the move-in, we were extremely satisfied. Everybody was super nice and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Exceptional Project Manager (Nathan)who paid attention to details
- Yogesh M.
- Verified HomeBuyer
- December 08, 2020
- Matthews, NC
Exceptional Project Manager (Nathan)who paid attention to details and any issues reported and ensured quality home is built.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Transparency
- John G.
- Verified HomeBuyer
- December 08, 2020
- Charlotte, NC
It was an awesome experience from our sales associate to project manager
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent communication and timely work
- Ross M.
- Verified HomeBuyer
- December 02, 2020
- Huntersville, NC
Our experience building with Pulte Homes honestly could not have been better. From the very beginning, communication was very important to me and the entire team was on it! As a Realtor myself, I know what I'm looking for from a builder for my clients and only wish that everyone I have ever worked with was as attentive to my client's needs as Pulte was to ours!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - The entire experience from start to finish has exceeded my expectations.
- Anonymous
- Verified HomeBuyer
- December 02, 2020
- Fort Mill, SC
The entire experience from start to finish has exceeded my expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Great experience, great support from field manager Chris and
- Lin D.
- Verified HomeBuyer
- December 01, 2020
- Charlotte, NC
Great experience, great support from field manager Chris and Sales Cam. Also great service from Pulte mortgage team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The personal attention that I got every time I spoke with somebody from Pulte
- Julie F.
- Verified HomeBuyer
- December 01, 2020
- Fort Mill, SC
I enjoyed working with everybody from the mortgage department to the sales department. Very friendly and kept their word.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Unbelievable team.
- Christopher S.
- Verified HomeBuyer
- November 03, 2020
- Fort Mill, SC
Unbelievable team. Willing to help with any and all issues throughout the entire process of the home buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - I was a first time home buyer Pulte made the process so smooth
- Mr. W.
- Verified HomeBuyer
- November 03, 2020
- Fort Mill, SC
I was a first time home buyer Pulte made the process so smooth and easy for my wife and I
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality Builder and Product
- Brian T.
- Verified HomeBuyer
- October 20, 2020
- Huntersville, NC
Great builder. Impressed with the quality of the home as well as their responsiveness to punch list issues. If I ever have to buy another home (which I hope I don't), I undoubtedly would look for another Pulte build. They have exceeded my expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Homeowner
- Sam K.
- Verified HomeBuyer
- September 09, 2020
- Fort Mill, SC
I recommend you consider making garage 4-6 feet wider
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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