Pulte Homes Reviews in Charlotte, NC

Considering the entire home was built, inspected and touched up during Covid and had minimal (almost no) delay, I was impressed. Really pleased with the final product and I’d recommend Pulte to other homebuyers.

The sales process was very easy as house was completely finished when I did initial sales appointment. Walk through before closing was exceptional and all issues handled professionally

The buying experience was overall good, sales person was on top of things as well as construction manager as well, who was regularly updating the progress of the completion and handover.

Process is good. Good quality. Builders team is good. Suggest pulte Overall good experience.

Quality is mediocre. The mailboxes are unbelievably too far from the home.

There are the typical new home issues, but they should all get fixed within the first year. After closing, they are very slow responding to issues.

Good sales response and very helpful in getting early closure.

Overall very good experience. I purchased during the last section of project. So I felt the sales agent moved on to her next development and felt like I was a little bit of an afterthought at times. But I was able to get ahold of her when she was on vacation which was very nice. (Derwin) the Lead PM was very good and communicated on a regular basis. The design process was good. I was told there would be a light in the laundry room that comes standard, however it does not. Would’ve added it if I was told differently but, found out too late to make any adjustments. Very minor and can function without one. Things that could be improved: 1) garage door - I have a tandem garage and it’s very spacious. But the garage door itself is very small. There’s room to make it larger so it’s a little baffling. I have a truck (not lifted) and you have to found the side mirrors in order for it to fit. Even then, you have to back in perfectly otherwise you’ll scratch your car. Not sure if this is a supply chain issue but it’s definitely an inconvenience. 2nd) bathroom sink vanities - they’re basically cabinets. Was shocked to find out they don’t have smaller slide out drawers. So you’ll need to buy organizers if you don’t want your stuff visible or piled on top of each other. I spent over $500k and then added about $30k in upgrades. It’s my opinion that they cheaped-out on that. At least could’ve been an option to add during the design process. 3) window blinds - added the window blinds during the design. They look great. Only thing is that they aren’t included on the doors. Depending on the model you get, they have accent doors (no porch) and basically act as windows but gives a nicer appeal and some character. I have 4 doors that don’t have blinds/shades so I basically spent $2k on blinds for 6 windows. Definitely something that should be communicated upfront. Besides those items, the place looks fantastic and would recommend using them. Things to keep in mind, they aren’t a custom home builder but, they presented more design options than the other large builders. I’d give them a 8.5/10 ... More

Overall we were very satisfied with the Pulte experience. I appreciate how the Pulte realtor and GC stayed in touch with us every week to share progress, and allow us to provide feedback. Any feedback would be addressed, discussed and corrected. Although the plans are designed by Pulte, they allow so much customization on additions, decks, in-law suites, basements , materials - my home feels more than semi-custom made! After closing we had some issues that popped up and the Pulte warrantee team went into action immediately with their vendors to get everything corrected - and they followed up to make sure we were happy. Great value and service. ... More

Pulte home has done a good Job every step of the way during the entire building process. Theve kept me informed on timelines, deliverable up to closing. The staff was excellent from The Sales Agent (Maryann) and the construction Supervisor(Chris). Very good Job

Overall happy with the purchase. Great location and good plan. But few defects like a leaking pipe showed up once we moved in. But Pulte was quick to rectify it.

I am extremely happy with purchase of new home. Initial build quality seems very good. I would especially like to comment on home insulation which is really top notch, my heater is not running constantly which is saving me a lot of money. All appliances and AC unit are also of great quality and relatively quiet which is very important to me. Thanks

Sale agent had little information, mortgage had a lot of people contacting me and was sent in circles to get answers, contractor good communication and helpful

The most important thing for us was that the house was ready when they originally said it would be because we were moving across the country. In that aspect, the house was ready when they said it would be ready - so 10/10. Beyond that, I feel like we got what we paid for. It was a spec home (nothing custom) so I would say we got average level attention to detail when it came to finishing the house.

Pulte reps were always responsive and helpful, easy to reach, friendly, respectful of our concerns, great to deal with.

Pulte's staff were very professional and responsive throughout the entire process, from contract to closing (and now during the warranty period). I would definitely recommend a Pulte home to friends and family. We love our new home!

Had a great experience building with Pulte

Pulte has great project management. But there was small product issues found when settling in. Everything overall was smooth

Very good service

I am excited for my new home and in a beautiful community. Outside of one neighbor, I have no major complaints.

I think each building would have been better with a bit of more square footage. Especially with the roads in between the blocks

So far all good except few minor issues here and there.

Overpriced ,quality is moderate .

Matt and the other guy were pretty good to deal with. They're great at getting problems fixed when noticed. They communicated really well during the closing process to let me know what is happening and what they fixed.

Prices are higher than usual this days