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Pulte Homes Reviews in Myrtle Beach, NC

What Myrtle Beach Homeowners Have to Say About Pulte Homes.

Read all 201 verified reviews from homeowners that built a new home with Pulte Homes in the Myrtle Beach area. Myrtle Beach homeowners have rated Pulte Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4.5 out of 5 stars in Myrtle Beach Area

201 Reviews in Myrtle Beach Area

Ratings by Category

Overall 4.5

Quality 4.2

Trustworthiness 4.4

Responsiveness 4.2

Pulte Homes in Myrtle Beach Area

View Homes

Customer Reviews

Do not close unless everything is fixed/complete

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Myrtle Beach, SC

Pulte sales team is top notch and design center is well organized and easy to pick out things. The design and some of the craftsmanship is well done. The finish needs some work. Spackling, Nail pops, lines in ceiling, spaces in flooring Give the home an unfinished look. I’ve had a difficult time scheduling to fix some of these items. As a professional I expect E-mails at least be answered within 48 to 72 hours. You get a generalized email (automated) but nothing of a dressing concerns or scheduling to fix concerns.My best advice would be is to not close until everything in your house is ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 1

settlement date was promised and kept to the day

  • Ernst B.
  • Verified HomeBuyer
  • June 29, 2021
  • Myrtle Beach, SC

Sales manager Matthew helped exceptionally during and long after with whole buying process, always responsiv 24/7. The same goes for Field manager Ryan long after settlement. settlement

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great bones, poor finishing

  • Harry S.
  • Verified HomeBuyer
  • June 29, 2021
  • Myrtle Beach, SC

Very nice home floor plans & options/interior selections, great structural framing, but poor finish work: you can see drywall seams, dings/gouges in door trim, poor paint coverage on trim (can see nail holes). Won’t do it right the first time, but can do it under warranty after you move in (maybe?)!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Built quickly once started

  • Anonymous
  • Verified HomeBuyer
  • June 05, 2021
  • Myrtle Beach, SC

After making a deposit, we waited months for our home to begin construction. We paid for an unfinished garage. However, the sheet rock, tape and mud were a mess and required a professional to smooth out the wall and make them paintable. All of this was added expenses that could've been avoided.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Overall was a great experience.

  • Daniel W.
  • Verified HomeBuyer
  • June 02, 2021
  • Myrtle Beach, SC

Overall was a great experience. Anyone having a new home built rite now will deal with COVID supply issue's. Despite those challenges our sales rep Matt and field Rob were amazing. Matt was very helpful in the beginning helping us navigate the buying process and selecting add ons. Every week during the build he kept us updated with pictures which we looked foward to Sunday mornings. Rob was great. He took care of any concerns or issues that popped up and was very detailed oriented. His experience helped us make a couple small changes that made all the difference. After closing, some small ...

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Glad I chose Pulte!

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Calabash, NC

I recently purchased my first home and entrusted Pulte with its creation. The home, overall, is incredibly beautiful and well built. There are, of course, some small things that I wish were done better, but overall I am very pleased with the home, its quality, and the process throughout, and would definitely recommend Pulte to someone looking to build a new house.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Thomas our field manager made all the difference in the world! He was fantastic and we feel he was the reason we are so happy!

  • Linda C.
  • Verified HomeBuyer
  • May 26, 2021
  • Calabash, NC

If you have Thomas as your field manager you will have a wonderful experience. He is extremely responsive; and sometimes you don't even have to ask as he already knows what needs to be repaired. I would rate him a 12 out of 10 - couldn't be more pleased!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - From start to finish it was a great experience focused on our

  • John D.
  • Verified HomeBuyer
  • May 26, 2021
  • Myrtle Beach, SC

From start to finish it was a great experience focused on our needs and delivering a quality product!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We have had a great experience with Pulte homes and are so happy

  • Heidi W.
  • Verified HomeBuyer
  • May 25, 2021
  • Myrtle Beach, SC

We have had a great experience with Pulte homes and are so happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Rugs

  • Carlene C.
  • Verified HomeBuyer
  • May 18, 2021
  • Myrtle Beach, SC

We had problems from when rugs were installed and they tired to cover up the problem only to fined out the first time I vacuumed they put fibers in a hole in my rug which the vacuum sucked them up now have a hole which they can’t seem to give us a solution to. Very disappointed with new home and no one is helping with

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

Outstanding job by our Project Manager and Sales person.

  • James G.
  • Verified HomeBuyer
  • May 17, 2021
  • Myrtle Beach, SC

Smooth process through purchase, mortgage and construction. Our Project Manager kept us informed, handled questions timely, kept construction on-track and immediately addressed any items.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall High Quality & Good Experience

  • Vincent C.
  • Verified HomeBuyer
  • May 14, 2021
  • Myrtle Beach, SC

Sales process was solid. Mortgage process was fair (positive with advisor / negative with processor). Building quality manager was fantastic pre-closing (very helpful and attentive) - but disappeared after we submitted a positive survey result. Overall pleased, just currently frustrated as we are unable to close out 4 simple, lingering issues since pre-closing (2 months post!!).

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Pulte Homes - Building from afar is always a challenge.

  • Kenneth M.
  • Verified HomeBuyer
  • May 14, 2021
  • Myrtle Beach, SC

Building from afar is always a challenge. My sales agent Matt was always there to answer my questions. Phone calls and texts made the process easier. Weekly photos were much appreciated. My Building Super was great too. Thankful for John overseeing the actual construction.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Total Team Concept providing value, quality and customer service

  • Timothy P.
  • Verified HomeBuyer
  • May 12, 2021
  • Myrtle Beach, SC

My wife & I had such an exceptional experience from purchase, to build, to closing and follow up after moving in. Graham (our sales person), Charlene (our design specialist, Rob (our build project manager) and Jason (GM) were excellent. Each step of the way we felt confident that we made the right decision to buy from Pulte. I would highly recommend them to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone was very helpful starting from Graham that helped with

  • May H.
  • Verified HomeBuyer
  • April 15, 2021
  • Myrtle Beach, SC

Everyone was very helpful starting from Graham that helped with picking everything the way i want and the efficiency of Rayan with the building process and the mortgage team derek and the whole team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience!

  • Kaitlin P.
  • Verified HomeBuyer
  • April 12, 2021
  • Calabash, NC

We are so frustrated with Pulte. We have leaking doors, an upgraded electrical package that was installed incorrectly, missing fixtures, a beautiful but faulty sliding glass door that needs repair, sticky paint, a leaking shower and the list goes on and on. Communication is terrible. I receive work orders for things to be repaired and then no one shows up. None of these issues have been addressed and we have been in the house for over a month. If you buy from Pulte be prepared for a long list of issues and top dollar for shotty work. It’s no wonder they have pending lawsuits.

Pulte Homes responded:
We are so disappointed to hear that you have unresolved concerns with your home and are having a hard time getting them addressed. We would like to help escalate these concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Poor Quality, Lack of Review

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2021
  • Calabash, NC

Check around with other Pulte buyers before you buy a Pulte home

Pulte Homes responded:
We are sorry to hear that you are not happy with the quality of your new home. If there is anything we can help with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you for leaving a review. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Pulte Homes - The sales person we had Matt he was great.

  • Steven A.
  • Verified HomeBuyer
  • April 08, 2021
  • Myrtle Beach, SC

The sales person we had Matt he was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte home is going to be one of the most trusted company.

  • Trinh L.
  • Verified HomeBuyer
  • April 08, 2021
  • Myrtle Beach, SC

What Pulte home said is what is delivered!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I love my home but...

  • Chelsea K.
  • Verified HomeBuyer
  • April 08, 2021
  • Myrtle Beach, SC

I love my home but there have been so many issues come up that have been unaddressed which is frustrating. Dents in a door, scuffs on my cabinets (pointed out a month prior to closing), gouges in my bathtub, horrible looking thresholds, the list goes on and on. By in large it has been crickets! I am so frustrated!

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Robert was very responsive in handling our warranty issues

  • Ali A.
  • Verified HomeBuyer
  • March 22, 2021
  • Myrtle Beach, SC

Matt was great at sending us weekly photos of the progress of our home! Robert, was very responsive in dealing with home warranty issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Tom was great...informative and professional.

  • Anonymous
  • Verified HomeBuyer
  • March 11, 2021
  • Myrtle Beach, SC

Great home builders and generally quick to respond to issues.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Our salesman Brian did a great job sending us photos weekly on

  • George C.
  • Verified HomeBuyer
  • March 10, 2021
  • Calabash, NC

Our salesman Brian did a great job sending us photos weekly on the progress of our new home. Since we live 3 hours away this was greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder presents a nice home.

  • Anonymous
  • Verified HomeBuyer
  • March 08, 2021
  • Calabash, NC

The reason I did not give 5 stars is because the paint and drywall issues inside the home are overwhelming.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Workmanship Should be better for what you’re paying for.

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2021
  • Myrtle Beach, SC

The overall workmanship of the paint, floorboards, and Sheetrock taping seemed to be ok. There are some areas where the work looks amateur-ish. Some floor moldings didn’t get covered thoroughly with paint, and when carpet was installed there are cuts in floor moldings made by the knife used to install carpet. There are areas in Sheetrock were you can see the seams. 2 weeks After we closed my stove shorted out, and there was a crack in one of the tubs upstairs. Both issues were resolved quickly.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5