Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Biggest mistake of my life to buy pulte homes

We had a great experience purchasing our home from Pulte Homes. The team was professional, supportive, and responsive throughout the entire process, making everything smooth and enjoyable.

It was a good experience working with Pulte. The few things are noticing some information shared that was not factual. Also make sure your project manager writes down EVERYTHING you talk about being an issue or needing fixed. It would be easy for them to say there was no record of previous conversation on the issue and try to hand it off as an after purchase issue.

Nathan was great; very attentive and helpful throughout the whole process

Great experience with sale person

From the beginning to end it was well organized. Everything was explained in detail. Love the quality of the house and the neighborhood. This is my 3rd house and this it is the best experience.

Excited about the new home with Great location. Team was very helpful throughout the process.

It is a great experience. I would recommend my family and friends for sure

Everyone is so nice and helpful!

Im disappointed in quality of homes in few scenarios where paint work is done very badly, there was water leakage as soon as we moved, there was a bump on a wall, there were lot gaps between dry wall and doors, doors are not aligned with frame. whole climbing stairs wall is not smooth I mentioned it multiple times but builder didn't try to fix it. Mortage consultant where I was highly disappointed

Pulte team was knowledgeable, efficient, and provided a great product on time

We are writing this to show our unsatisfaction and formally document construction deficiencies in our home built by Pulte Homes. Following our pre-drywall meeting, we identified multiple issues, including gaps in the second-floor wood framing and flooring defects in the master bedroom, the other bedrooms and loft areas. These concerns were repeatedly brought to the construction manager’s attention, and we were assured they would be corrected. However, during the pre-closing walkthrough and even on the day of closing, many of these issues remained unresolved, including persistent squeaking and popping flooring, misaligned door trim, and other finish defects. We proceeded with closing in good faith, relying on assurances that repairs would be completed. After returning from closing, we noticed these issues have not been adequately resolved and have been transferred to warranty. Additional problems have also arisen, including crack window, broken kitchen door, a non-functioning door chime, improper doorbell installation, and HVAC airflow deficiencies. Since we moved in, we have had workers coming in to fix the issues under warranty like framer- 2-3 times- carpet guy, door company trying to fix the kitchen door- weather strips. These conditions indicate a failure to properly complete construction and inspection. We feel like we bought a 30 years old home with lots of problems. We are not enjoying the time in our home. Most people won’t even have those issues in their fifth year 10 year but we started having those issues even before closing and still we are experiencing those problems. ... More

Caison is very helpful and great at responding all of the queries

I guess this is partially our fault for not asking the right questions as new buyers, but when we were choosing our lot, we were shown the lot which we loved and the elevation. We signed the contract and put our deposit down. Come to find out there was a fire hydrant very close to our driveway, causing them to cut into our driveway, and now we’re basically stuck with a single driveway instead of double. I wish they would have pointed that out prior to signing the contract and let us know. We would have chosen a different lot. We knew it was there on the lot, but we had no idea it would ruin our driveway, and we couldn't afford to lose our deposit. After living here a few months, the walls/ceilings are paper thin- you hear everything. ... More

Buying experience was good, it was easy and responsiveness was great. Only area where I felt improvement is needed is the quality and unfinished work while final handing over. There were lot of minor work needed after taking possession. Even though the warranty is available, it wasn’t 100%perfect. Everything else was good.

The house was built and delivered per scheduled

Overall average experience from book to move

We had a very positive experience with Pulte from start to finish. The team was professional, communicative, and responsive throughout the entire process. They kept us informed and made sure our questions were answered promptly. The quality of the home and attention to detail met our expectations, and overall the process felt organized and well-managed. We’re happy with our experience and would recommend Pulte to others considering building a home.

Very poor quality home for the high price tag you pay. Shoddy workmanship, inferior materials {house is filled with plastic material including the light bulbs UNBELIEVEABLE!!!} and low quality installs! Hence the coined name tupperware homes by Pulte. Which we will gladly share with our friends on social media. Most of the workers are more than likely illegal hence the extremely poor workmanship!! Not to mention the ridiculous demands from the HOA. VERY disappointed with our purchase and will NEVER buy another Pulte home again. We cannot wait to sell this one and move away from this overcrowded horrible neighborhood!! ... More

Pulte mortgage was a nightmare to work with. They were very slow to respond and kept changing what they wanted/needed. I would NEVEr use Pulte mortgage again. Luckily my loan was already sold to a different bank so hopefully I never have to deal with them again. The townhouse itself is nice. I had a few minor issues after moving in that I ended up having to address on my own because I did not get a response back from the builder even though I emailed him multiple times.

From buying to construction and finished product staff and construction workers were polite and informative

the best experience with Nathan the construction manager

James made the move-in experience a breeze, and endured all items from the blue tape ceremony were corrected prior to move-in! I really appreciate James thoroughness!!

It was good we like the build quality of the home

I really like the one-stop shop buying experience offered by Pulte Home. It took away the stress having to shop around for my home insurance and my loan whilst ensuring the loan would be processed on time for Closing. The people are outstanding at Pulte. That's the KEY! I'm very happy with everyone I have contacted with like Ryan (Pulte Sales), Zach and Kathy (Pulte Mortgage), Chasen (Pulte Construction), Blake (Pulte Home Insurance), Darryl (Customer Care). At the end of the day, all issues related to the home can be fixed with the warranty. However, you want a great experience with the people you deal with from start to finish because that improves TRUST. ... More