Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.

Read all 329 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

329 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.7

Pulte Homes in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

What a nightmare

Rebecca E.
Verified HomeBuyer
May 14, 2021
Apex, NC

Pulte does not supervise subcontractors and demand that work be done right the first time. Subcontractors do the bare minimum. They are supposed to clean up after themselves, but this is not enforced, so our lot and house were trashed repeatedly. There is no pride in workmanship.

Pulte Homes responded:
We are so disappointed to hear that you are not pleased with the quality of your new home and experienced a lack of professionalism with your construction team. If there are any specific concerns we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Cheap homes

Sumit G.
Verified HomeBuyer
April 08, 2021
Apex, NC

Cheap Homes, never buy from Pulte

Pulte Homes responded:
We are so disappointed that you are unhappy with your home and would not recommend our services. If there is any other feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Pulte Homes - They doesn't have good experience in building homes, especially

Thimmareddy B.
Verified HomeBuyer
October 20, 2020
Apex, NC

They doesn't have good experience in building homes, especially Land Scaping. One of the worst house we got.

Pulte Homes responded:
We are so sorry to hear that you aren't pleased with your new home and are specifically unhappy with the landscaping. If there is anything we can help address or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Totally disappointed on a 500,000 $ home

Anonymous
Verified HomeBuyer
August 21, 2020
Apex, NC

I had to babysit sit their contractor to get wood floor redone. Carpet is bumpy all over. Giving up. Missing electrical outlets. Front door not installed properly. Pointless. Many more are there...

Pulte Homes responded:
We are incredibly disappointed to hear that you are unhappy with your new home and are dealing with unresolved issues. We would like to make leadership aware of your concerns and would appreciate if you could email customersupport@pultegroup.com with a summary of your concerns along with your name, address and contact information. Thank you. ^AS

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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