Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Overall I am pretty pleased with my construction. There have been a few shortcomings, however the warantee department is being very helpful

I wouldn't buy another home from Pulte if they were the last home builder on earth. They pushed us to close before the house was complete and we never got to do a final walk through when the house was cleaned and ready for inspection. They have given us the runaround on getting everything completed and we are still finding things that are wrong. While we were promised that the house would be made right, we are almost 2 months into living in the house and repairs still need to be done. And now the response time to get things completed is whenever they feel like it. I am incredibly disappointed and wish my family had made another choice in builder. ... More

We love our new home, however the buying/building process was unbearable. Our Sales Associate, Blair, was condescending and somewhat rude during the entire process. She rushed us through our choices and didn't offer many that were available. There was never a time where we felt she truly cared or understood our wants and needs. Our sales contract was signed in June 2019. Our first walk through was on July 15th. At that time, we were given a closing date of September 26th. We had a home to sell and Blair continually hounded us about putting the home on the market. We listed the home on August 14th and it sold on August 16th. To make a long story short, we never closed on our new home until December 17th. We lost our buyer and he ended up suing us for breach of contract, costing several thousand dollars that Pulte would not agree to assist with. Also, our home was appraised at $12k less than the selling price and Pulte would only take $6k off. The home is beautiful, but still has minor issues that were supposed to be fixed before we moved in. The house was never cleaned before we moved in, so we had to do it ourselves. Pulte told us the subdivision was in Morrisville, but it's actually in Durham. These kind of things were continual and expected throughout the entire process. We have a list of items ready to send to the Construction Manager before our 90 days is up. We'll be curious to see if we get a response. I emailed two simple questions to him a month ago and still haven't received a response. ... More

Less than 2 months moving in, with the rain This week I have a water leak through the AC vent and window from the half bathroom downstairs. Reported and after 3 days no answer. Bad quality of material and labor. Where is the field manager from 218 Eagleson??????? The house can get flooded and nobody cares.

I’m still not receiving any US mail since Pulte gave us the incorrect city and zip code. The materials used are cheap, things put together too fast. Sloppy job. Appliances are not high quality either.

Good home and loved it

I feel the house was rushed and should have been built with a little more care and quality. Only a month in and submitting warrenty claims.

Totally impressed with the quality of home and no one beats their price

Pulte has agreed to address a serious design flaw in my new home. They have limited the actions that they are willing to take. I hope that the actions that they are starting to take will somewhat resolve this issue. I realize that I'm insignificant in the scope of this large corporation. However, my spending almost $500K for my house is huge and I was hoping my new home would be a wonderful sanctuary of peace and enjoyment.

Overall house looks good and build quality is okay, but the upgrade options looks way cheaper than the price charged

pulte is cheaper and product really cheap. your new home will feel like old starting very first month

Just closed on a new Pulte home and the they tried their best to get me to close with most of the finish work sub standard. I spent lots of energy getting them to do a half decent job when they tried to pass off substandard work. Subs rush through the work and don't care a bit about getting things straight, flat, or aligned. Pulte will attempt to fix things if you complain but even then it's still minimal quality. Go for a base home and add things after closing. Any extras you pay for aren't worth it because the workmanship is so poor. Make sure you get everything in writing because their word doesn't mean anything. ... More

Builder Steve is great, prompt, accurate, responsive. Was great experience

Not accommodating to minor modifications. House was NOT done at time of closing. For the price would have expected a much higher quality. Construction cleanliness was extremely poor, we had several nearby under construction and constantly had to pick up trash at our house.

Everything went very smoothly - from purchase agreement to options selection to construction to closing to finished product. We are extremely pleased with our new home!

There are many parts of our home that are very unprofessionally finished-Front door was installed crooked, brick edge along front step has a hump and not laid flat, sloppy painting throughout, several windows had significant scratches in the glass, woodwork is very poorly lined up and stuffed with caulk, then painted over, there was a chunk out of our patio which was patched and now visible, there is cracking in the concrete driveway, the interior doors are cut way too short, the insulation is of very poor quality and we can hear right through the walls to the outside, we are starting to think there was no insulation in the exterior walls? ALL of the materials used throughout are of very cheap quality. We have been dealing with an issue of the construction workers for over a month now and supposedly Pulte reps will be meeting with the residents soon to address the many upset residents and their concerns. The workers have their music obnoxiously loud and they watch for the builders rep and as soon as he starts to drives up the street they turn it off. They obviously know they're doing something wrong, they are extremely sloppy and our streets are filled trucks, dirt, garbage and lots of nails all over- many residents have had nails in their tires, they park on both sides of the street so residents, garbage trucks, movers, etc. are blocked and can't get in. They seem to have no regard for the home owners who live and no pride in their quality of work. The way they build homes is as lazy and sloppy as they portray themselves in the neighborhood. Extremely disappointed in our new home and feel like we will need to sell in the next year or two before the house starts to have major issues. ... More

Everyone is easy and great to work with. The experience was wonderful!

Always received timely feedback o questions and issues from the sales team and project manager.

Overall experience with Pulte Homes are very pleasant and professional. Pulte's salesperson, construction manager, loan coordinator, closing team were very friendly to work with and prompt in responses.

Quality and response are concerns and needs improvement.

I have only been in for 2 months, but everything so far has been great.

I always like Pulte homes floor plans because plans are designed keeping customer needs in minds and plans are suitable for all ages. I like Pulte site plans too , it provides bigger lots and nice backyards, and home elevations are modern and nice. But quality of workmanship varies from property to property due to lots of third party vendors ( multiple companies works with Pulte for same Community) . I observed same plan , same upgrades installed and constructed different way and quality levels are different, field officers response varies from client to client. Experience with Sales Office was good , but we wish we should have known all other available upgrades upfront so that customer might have customized as per their personal interest. Sales person are very friendly and very cooperative , but on flip side sale persons do not explains each and every upgrades i.e electric switches, wiring options, USB port details etc.. Backsplash design and color selections are very limited., Lighting included in base price very poor quality. Overall I have mixed experience in dealing with Pulte. My Suggestions: 1)Placement of pull down attic should have been better in some plans. 2)There should be an option to take out PPC and upgrade to something else. 3)Deck size should have been little bigger on crawlspace homes (specially length from home , 8 feet is not good enough) ... More

nice house

Approachable, proactive and very responsive Field Manager.

Overall Pulte has done an impressive work building our new home.