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- Pulte Homes
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- Raleigh-Durham-Chapel Hill, NC

Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.
Read all 354 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Pulte has no time for quality or your concerns.
- John B.
- Verified HomeBuyer
- February 14, 2022
- Durham, NC
Field manager ignored buyer’s concerns throughout the build process. Due to supply delays, Pulte took shortcuts to keep production moving. This meant drywall, floors, cabinets, and appliances were all installed before windows and exterior door were installed. No effort was made to cover windows from the elements. Issues that were not corrected prior to closing, were promised to be corrected within 30 days. It’s now over 2 months passed closing and issues have not been resolved. Pulte has stopped responding to correspondences. Overall quality and craftsmanship of the house is appalling. ...
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please email us at customersupport@pultegroup.com so we can help!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Cheap homes
- Sumit G.
- Verified HomeBuyer
- April 08, 2021
- Apex, NC
Cheap Homes, never buy from Pulte
Pulte Homes responded:
We are so disappointed that you are unhappy with your home and would not recommend our services. If there is any other feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Totally disappointed on a 500,000 $ home
- Anonymous
- Verified HomeBuyer
- August 21, 2020
- Apex, NC
I had to babysit sit their contractor to get wood floor redone. Carpet is bumpy all over. Giving up. Missing electrical outlets. Front door not installed properly. Pointless. Many more are there...
Pulte Homes responded:
We are incredibly disappointed to hear that you are unhappy with your new home and are dealing with unresolved issues. We would like to make leadership aware of your concerns and would appreciate if you could email customersupport@pultegroup.com with a summary of your concerns along with your name, address and contact information. Thank you. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Absolutely terrible experience with Pulte
- Scott E.
- Verified HomeBuyer
- February 11, 2020
- Apex, NC
I wouldn't buy another home from Pulte if they were the last home builder on earth. They pushed us to close before the house was complete and we never got to do a final walk through when the house was cleaned and ready for inspection. They have given us the runaround on getting everything completed and we are still finding things that are wrong. While we were promised that the house would be made right, we are almost 2 months into living in the house and repairs still need to be done. And now the response time to get things completed is whenever they feel like it. I am incredibly ...
Pulte Homes responded:
We are disheartened to hear that you had a negative experience and are left with unaddressed concerns with your new home, especially because this should be such an exciting time. We would like the opportunity to discuss this feedback with you and make sure your concerns get resolved. Please email customersupport@pultegroup.com so our team can be in touch. Thank you for taking the time to leave a review. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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