Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

I have recently bought pulte townhome in apex, NC. Overall buying experince is smooth and quality of home is very good. I am very happy with service of construction manager. I highly recommend pulte homes.

Dan in the sales office was great. Chris the construction manager answered all of my questions. The house was completed and closed ahead of schedule. I love the new house, and I don’t even have a punch list - I can’t find a defect.

My recommendation would be to focus on quality installation of door knobs, hinges, etc. and some of the fine detail in that area. I noted poor craftsmanship in those areas. All others were excellent.

Very happy for the new home. The customer services in Pulte home is very helpful.

I just bought a Pulte townhome and I’m loving it! The house is beautiful. A few minor issues with the doors but they have always very responsive and quick to fix anything I needed. I did have to ask for a few things that should have been automatic, like the key fob for the pool, mail key, and ring door camera (which was installed with no instructions and the doorbell on it doesn’t work). But overall very happy!

From day one of stepping into the sales office, Ryan was amazing to work with. Hugely knowledgeable about everything regarding the homes, professional and just a kind human. Any time, I asked, text or emailed a question he was quick to reply. He is a huge asset to Pulte he made the home buying process easy and enjoyable. Also, Chris the construction manager on site was extremely helpful during the process. He also was great at responding to texts and emails.

No comments at this time

The closing walk-through and the salesperson and are very impressive. They all have great knowledge and can express in common language that I can understand

Home buying experience with Pulte was seamless. However there is room for improvement in the area of communication (response time) and workmanship. Based on our interactions with the team we are hopeful workmanship issues will be somewhat resolved during warranty period.

Our overall experience with Pulte has been excellent. They have been very helpful. Our ONLY complaint is that there are still a few items that have not been fixed from our blue tape meeting. But, I am sure those will be fixed soon.

Pulse Home and all their staff were amazing making sure our house was ready, they respected deadlines and did not offer things they couldn't give. I recommend Pulte Home 1,000%

The whole process was so smooth!

Our experience with the onsite staff was fantastic.

Great experience and a great team!

The development is nicely planned with different types of homes. The salespeople are wonderful, and the location is convenient. There are department stores. Costco food stores etc. are only few miles away. lake wheeler park is close by. We are enjoying our stay here very much..

Buying a home from Pulte was a great experience. The Pulte team throughout the closing process very helpful and timely manner. The house looks great and is even better than we hoped. Thank you

The builder that I worked with was very responsive and took care of my concerns and issues in a timely manner. I had a very positive experience and love my new home.

Great experience. Few minor issues were noticed after moving-in.

Over all very good so far no issue it been couple month. I would really thank Blair who helped me lot during purchasing.

Thank you! Thank you! Thank you！

Great follow up after closing to resolve minor issues from neighborhood operations manager.

I love my new home! From the beginning design process and thru the build process I was kept informed and all my questions were answered promptly. My sales rep and contractor were very knowledgeable, attentive to my needs, and guided me thru the process, minimizing the stress associated with having a house built. However, for the price of the home I wish there were more upscale options included for my home type, the ranch home. Also, I think Pulte should do a better job cleaning the home before it is transferred to the homeowner. I was told at my final walkthrough when I pointed out several areas throughout the home that needed cleaning it would be cleaned by my closing date. Many of the areas were not cleaned. Especially on my countertops in the kitchen and bathrooms, tile floors, baseboards, and inside cabinets where wood particles remain from the install. Some may say this is minor because it is not easily visible but when you touch the surface you feel the paint, grout, caulk, or other material used. The cleaning team that is used is not doing a good job cleaning the home. I realize that the new home will definitely have to be cleaned to the new homeowners standards, but the new homeowner should not have to clean multiple areas several times to remove building materials left on surfaces, floors, and inside cabinets. ... More

Hi, I bought a home at one of the Pulte communities recently and the home buying process was clear and very easy. the construction manager Josh helped a lot and explains all the Queries at the right time as I am the new buyer. I would recommend Pulte to anyone.

Communication from Pulte needs lot to be deserved. No indication on dates / delays and hiding behind statement indicating per Pulte Policy is not right and needs to be addressed. Delays happen but Pulte needs to be pro-active and inform Customers of the same, very disappointed with lack of updates/communication from Pulte

Sales manager and Construction manager were super helpful.