Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Overall the place is built alright and I can’t complain about most of it. Even though I upgraded to get the nicer package stuff the faucets, light fixtures, carpet padding, tile work were all cheap. Nice tiles but there’s not a single flat tile in the master shower. They clearly rushed the closing because there’s specks of wall paint all over the floor, trim, and cabinets. They didn’t even leave me any extra so that I could do touch ups. After closing we realized of a few smaller things were wrong and they were pretty quick to fix it. For the price it’s alright but I wish they had a few more customizable features, even if you pay extra for it. ... More

We have good experiecne from the project manager.

Commitment towards closing on time

Great experience with Pulte. Thanks

There are some major issue where during the construction. Our Master bathroom shower is not leveled correctly and water does not drain. in a month, issue has not been fixed yet and it seems they will need to rebuild half of the shower in order to fix it ;(

The process was trustworthy and actually occurred on time

They exceeded my expectations, appreciate the attention paid to detail and making the overall experience positive. Love my new home so far!

Very good communication throughout the whole building process. Issues after inspections were attended fast. We are living in the house now for 1 month and everything is great so far.

As everyone knows with every new home ,you should expect some obstacles, but in this case I had a great team who responded and took care of my issues.

I couldn't have moved into this new home from out of state without the help of your staff, especially Rodney. Relocation during a pandemic was especially difficult. Their flexibility and responsiveness made it work.

We are still enjoying the NewHome , just haven’t got into issue s yet

I am very happy with Pulte's processes and the employees i worked with during my home built and delivered. They are very professional, knowledgeable, approachable, and very friendly to work with. Very happy with my decision.

Our field manager Eamon was very responsive and did a great job.

great experience

When buying a new build it’s important to see the home before you buy. The process of buying was fine. Knowing the details about the home are just as important.

This is our first home. Our experience from the very first moment has been great. Patrick has been a great point of contact and always answered all our silly queries. Our construction manager Anthony is incredible. He was gave us a good walkthrough, explained us with details. Spent enough time with us to clarify our questions. He addressed all the points that came up in inspection and other additional items that we wanted to be covered. He is very patient and is always quick to respond. The only frustration we have had is with appliances and their support teams. The gas range is leaking and the dishwasher has dissolving issues. We have been following with the product support for weeks now and nobody has shown up for weeks now. It is impossible to get them on phone and the wait for a resolution is torturous and endless. Pulte should vet such vendors and check their support credentials. Apart from this, We had good buying experience starting from our first visit to enquire until move in. We did have some hiccups through pulte finance but I can let that go. Big shout out to Patrick and Anthony for being there for us. We hope pulte team works well after sale as well because post sales service is the main indicator of the brand. Thank you ... More

Moved into a brand new home. Had a roof leak within few weeks.

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).

Has issues with flooring and lots of noise from neighbors even if they are walking in their own second floor

Field Manager has a problem with keeping appointments he made for warranty maintenance. Defective blinds STILL have not been fully corrected, Exhaust fan in bathroom replaced-upstairs bathroom exhaust starting to go out. Bathtub faucet needs to be replaced,, going on 60 days and nothing. Finish/surface of concrete driveway and walk way is flawed. Brown stains & dark spots. Advised RDU Warranty was told it was not their problem.

Greg was great. I did get some surprise charges from HOA and Management Company during closing process.

Lee, the construction manager was great. He has been very responsive to our needs. However, dealing with PulteMortgage was less than ideal. I have an 850 credit score, but they were very nick picky before finally approving my eligibility for a mortgage.

Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.

We brought the home with vallybrooke plan with elevation 22,two windows in this plan kept on bathroom and one in closet-both won’t give the use of windows. Another plan issue is even though home is more than 3300 there is no proper media room- loft space is designed kind of waist like many doors and closet-we don’t have a place to keep our projector-we went with this plan because pulte agent mentioned this plan have big loft for projector but after built we realized that this room is not useful for media room purpose

Had such a great experience working with Eamonn. He is a great asset to your community and your company.!!