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Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.

Read all 340 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

340 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.7

Pulte Homes in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Concerning Pulte Homes Field Manager.

  • Mark R.
  • Verified HomeBuyer
  • May 12, 2021
  • New Hill, NC

Field Manager has a problem with keeping appointments he made for warranty maintenance. Defective blinds STILL have not been fully corrected, Exhaust fan in bathroom replaced-upstairs bathroom exhaust starting to go out. Bathtub faucet needs to be replaced,, going on 60 days and nothing. Finish/surface of concrete driveway and walk way is flawed. Brown stains & dark spots. Advised RDU Warranty was told it was not their problem.

Total Score 5


Quality 2

Trustworthiness 1

Value 5

Responsiveness 1

Positive experience at Royal creek

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2023
  • Raleigh, NC

Had a great experience working with construction manager Chris. Chris’s honesty and professionalism was exceptional.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Sales Counselor and Construction manager were really helpful

  • Ramamurthy O.
  • Verified HomeBuyer
  • November 23, 2021
  • Garner, NC

Sales Counselor and Construction manager were really helpful whenever there is a question for us. Keep up the great work.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great House but TERRIBLE HOA

  • Eduardo C.
  • Verified HomeBuyer
  • July 29, 2023
  • Raleigh, NC

House and neighborhood is awesome - no complains with Pulte - but the HOA management called Charleston Management Company is just the WORST I have ever seen - arrogant, don’t work and don’t approve anything, dont respond and don’t resolve any request - my life is stuck because they just dont care - BEFORE BUYING - make sure its not Charleston Management otherwise DONT buy it ! There are options ! I will work with my neighbors to expel them from our community… find me on facebook if you need more details . Only. Reason i dont give Pulte a 5 stars is because they should have not chose this ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Construction Manager

  • Clifton W.
  • Verified HomeBuyer
  • May 24, 2023
  • Fuquay Varina, NC

The construction manager was very responsive to problems that arose during the final phase of construction.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Build Experience

  • Ved S.
  • Verified HomeBuyer
  • March 29, 2023
  • Fuquay Varina, NC

Construction Manager was great! He kept me abreast of the progress of my home! Quality of construction and overall work was great! Had some difficult time dealing with Pulte Loan process group! But at the end it all worked out!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Beautiful Pulte homes!

  • Steven M.
  • Verified HomeBuyer
  • March 29, 2023
  • Wake Forest, NC

The design and style of Pulte Homes, location and the neighborhood layout are what lead to our decision to purchase a Pulte home. We are very happy with our home overall. That said, to be honest there are some small quality issues, which the team is quick and responsive to resolve, but they do exist. At the end, there was some rushing and it resulted in floors and paint splatters not being fully cleaned up and some other small blemishes like excess grout in the master shower, etc. I would highly recommend Pulte, they are great to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Director

  • Vada W.
  • Verified HomeBuyer
  • January 12, 2023
  • Garner, NC

Beautiful community; very peaceful. Thanks

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great to work with

  • Jennifer A.
  • Verified HomeBuyer
  • August 03, 2022
  • Durham, NC

The builder was great to work with and responsive when any issues or questions arose.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Project manager Lee Madjar was great. We had some unique unexpected issues that he handled quickly and thoroughly

  • Earl W.
  • Verified HomeBuyer
  • January 26, 2021
  • Apex, NC

Build experience was very good. However, the mortgage experience (separate from the build co.) was not. Unexpected valuation problems could be avoided with better coordination between marketing/pricing/sales and the mortgage underwriters.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Pulte Homes - good design, good attitude in customer service, but the receptionists

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2020
  • Apex, NC

good design, good attitude in customer service, but the receptionists could know the details better

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality experience

  • Patrick C.
  • Verified HomeBuyer
  • June 25, 2020
  • Durham, NC

All involved consistently responded in a timely and competent manner

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Good Home

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2020
  • New Hill, NC

I must say I am pretty satisfied by the purchase. Pulte does take care of a lot of things for you, even after closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2019
  • New Hill, NC

Always received timely feedback o questions and issues from the sales team and project manager.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Fast construction and fair prices.

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2019
  • Durham, NC

Fast construction and fair prices. Addressed everything in independent inspection. Some aesthetic issues at final walkthrough (paint etc) that were never addressed.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

RESPONSIVENESS

  • Sunitha N.
  • Verified HomeBuyer
  • May 13, 2022
  • Durham, NC

Nice work. Recommend to the other people.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - We had overall positive experience with our home buying.

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2021
  • New Hill, NC

We had overall positive experience with our home buying. We had many minor issues with workmanship and paint quality but many were addressed and we are still waiting to get resolution on some.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - build is not the greatest quality but acceptable for the price

  • Ayesha K.
  • Verified HomeBuyer
  • December 08, 2020
  • Apex, NC

build is not the greatest quality but acceptable for the price range

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

My overall experience was very good. There were some communication issues with the design center.

  • Linda G.
  • Verified HomeBuyer
  • December 01, 2020
  • Fuquay Varina, NC

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Overall, I am satisfied with my purchase.

  • Kiara B.
  • Verified HomeBuyer
  • September 10, 2020
  • Durham, NC

Overall, I am satisfied with my purchase. Any issues were fixed within a reasonable time frame.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

So far So good

  • Stephen U.
  • Verified HomeBuyer
  • November 21, 2019
  • New Hill, NC

I have only been in for 2 months, but everything so far has been great.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Workmanship can be a little much better , making sure the tiles

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Apex, NC

Workmanship can be a little much better , making sure the tiles are aligned ,corners are sharp . So materials are also lower quality the sheet rock is so soft , that indentation are visible if u put a little pressure . structurally the house is well made .minor attention to details will go a long way

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Cary, NC

Keeping in mind that this is a tract builder, the experience was fairly good. The construction foreman and sales agent were both vey good to work with. The foreman addressed every issue we had during the construction. I will say that if we had not been diligent in our inspections during construction that the experience would have been much worse. There were multiple issues that needed to be corrected as we went along. Having said that, everything was corrected to our satisfaction.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

4 star experience

  • Okan C.
  • Verified HomeBuyer
  • November 07, 2024
  • Pittsboro, NC

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Billy was amazing! Michelle was easy to work with and very responsive.

  • Jake S.
  • Verified HomeBuyer
  • September 26, 2024
  • Fuquay Varina, NC

Little upsetting on the broken water pipe that should’ve been caught before I moved into the home. However the repairs were quick. The garage door doesn’t have a weather seal which I will have to submit a request on. Other than that, the home is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3