Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Great follow up after closing to resolve minor issues from neighborhood operations manager.

I love my new home! From the beginning design process and thru the build process I was kept informed and all my questions were answered promptly. My sales rep and contractor were very knowledgeable, attentive to my needs, and guided me thru the process, minimizing the stress associated with having a house built. However, for the price of the home I wish there were more upscale options included for my home type, the ranch home. Also, I think Pulte should do a better job cleaning the home before it is transferred to the homeowner. I was told at my final walkthrough when I pointed out several areas throughout the home that needed cleaning it would be cleaned by my closing date. Many of the areas were not cleaned. Especially on my countertops in the kitchen and bathrooms, tile floors, baseboards, and inside cabinets where wood particles remain from the install. Some may say this is minor because it is not easily visible but when you touch the surface you feel the paint, grout, caulk, or other material used. The cleaning team that is used is not doing a good job cleaning the home. I realize that the new home will definitely have to be cleaned to the new homeowners standards, but the new homeowner should not have to clean multiple areas several times to remove building materials left on surfaces, floors, and inside cabinets. ... More

Hi, I bought a home at one of the Pulte communities recently and the home buying process was clear and very easy. the construction manager Josh helped a lot and explains all the Queries at the right time as I am the new buyer. I would recommend Pulte to anyone.

Communication from Pulte needs lot to be deserved. No indication on dates / delays and hiding behind statement indicating per Pulte Policy is not right and needs to be addressed. Delays happen but Pulte needs to be pro-active and inform Customers of the same, very disappointed with lack of updates/communication from Pulte

Sales manager and Construction manager were super helpful.

Overall the place is built alright and I can’t complain about most of it. Even though I upgraded to get the nicer package stuff the faucets, light fixtures, carpet padding, tile work were all cheap. Nice tiles but there’s not a single flat tile in the master shower. They clearly rushed the closing because there’s specks of wall paint all over the floor, trim, and cabinets. They didn’t even leave me any extra so that I could do touch ups. After closing we realized of a few smaller things were wrong and they were pretty quick to fix it. For the price it’s alright but I wish they had a few more customizable features, even if you pay extra for it. ... More

We have good experiecne from the project manager.

Commitment towards closing on time

Great experience with Pulte. Thanks

There are some major issue where during the construction. Our Master bathroom shower is not leveled correctly and water does not drain. in a month, issue has not been fixed yet and it seems they will need to rebuild half of the shower in order to fix it ;(

The process was trustworthy and actually occurred on time

They exceeded my expectations, appreciate the attention paid to detail and making the overall experience positive. Love my new home so far!

Very good communication throughout the whole building process. Issues after inspections were attended fast. We are living in the house now for 1 month and everything is great so far.

As everyone knows with every new home ,you should expect some obstacles, but in this case I had a great team who responded and took care of my issues.

I couldn't have moved into this new home from out of state without the help of your staff, especially Rodney. Relocation during a pandemic was especially difficult. Their flexibility and responsiveness made it work.

We are still enjoying the NewHome , just haven’t got into issue s yet

I am very happy with Pulte's processes and the employees i worked with during my home built and delivered. They are very professional, knowledgeable, approachable, and very friendly to work with. Very happy with my decision.

Our field manager Eamon was very responsive and did a great job.

great experience

.thanks

Good home and loved it

Overall experience with Pulte Homes are very pleasant and professional. Pulte's salesperson, construction manager, loan coordinator, closing team were very friendly to work with and prompt in responses.

Approachable, proactive and very responsive Field Manager.

Pulte Homes was very professional. They may my first buying experience a total delight. I'd highly recommend their bundled services. We're very satisfied.

The process of purchasing a Pulte Home was an awesome experience. The Pulte Team is amazing to interact with and extremely responsive. From the time we signed the contract to purchase to our closing, every person was extremely customer focused, responsive, and a joy to converse with throughout the closing process.