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Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.

Read all 324 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

324 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.8

Responsiveness 3.7

Pulte Homes in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Lee (Construction Manager

  • Jonathan W.
  • Verified HomeBuyer
  • August 13, 2025
  • Wendell, NC

Lee, the construction manager was great. He has been very responsive to our needs. However, dealing with PulteMortgage was less than ideal. I have an 850 credit score, but they were very nick picky before finally approving my eligibility for a mortgage.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Lee provided great service and has been responsive to your needs throughout your experience! At the same time, we’re sorry to learn that your experience with our mortgage teams was less than ideal. We appreciate your comments and will share them with our teams as we continue to look for ways to improve. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

4 out of 5

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2025
  • Pittsboro, NC

Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a smooth buying process. That said, we’re sorry for the delay in your closing date and understand how stressful that must have been—especially when coordinating a cross-country move. We are disappointed to hear that you experienced concerns with your plumbing, we are glad to hear that our team responded quickly and resolved the issue. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very bad planning on window placing

  • Soumya K.
  • Verified HomeBuyer
  • December 25, 2024
  • Pittsboro, NC

We brought the home with vallybrooke plan with elevation 22,two windows in this plan kept on bathroom and one in closet-both won’t give the use of windows. Another plan issue is even though home is more than 3300 there is no proper media room- loft space is designed kind of waist like many doors and closet-we don’t have a place to keep our projector-we went with this plan because pulte agent mentioned this plan have big loft for projector but after built we realized that this room is not useful for media room purpose

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

401 Experience

  • Grace G.
  • Verified HomeBuyer
  • December 08, 2024
  • Raleigh, NC

Had such a great experience working with Eamonn. He is a great asset to your community and your company.!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

4 star experience

  • Okan C.
  • Verified HomeBuyer
  • November 07, 2024
  • Pittsboro, NC

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Billy was amazing! Michelle was easy to work with and very responsive.

  • Jake S.
  • Verified HomeBuyer
  • September 26, 2024
  • Fuquay Varina, NC

Little upsetting on the broken water pipe that should’ve been caught before I moved into the home. However the repairs were quick. The garage door doesn’t have a weather seal which I will have to submit a request on. Other than that, the home is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Positive experience at Royal creek

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2023
  • Raleigh, NC

Had a great experience working with construction manager Chris. Chris’s honesty and professionalism was exceptional.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home, complicated process

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2023
  • Fuquay Varina, NC

I love my new home, features in the house are annoying and risky (smart features like security and garage door connect to wifi and have security risks), pest control tries to upsell you. Builders did an ok job, not the best but good. Underwriting not clear. 3.5-4/5

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Great House but TERRIBLE HOA

  • Eduardo C.
  • Verified HomeBuyer
  • July 29, 2023
  • Raleigh, NC

House and neighborhood is awesome - no complains with Pulte - but the HOA management called Charleston Management Company is just the WORST I have ever seen - arrogant, don’t work and don’t approve anything, dont respond and don’t resolve any request - my life is stuck because they just dont care - BEFORE BUYING - make sure its not Charleston Management otherwise DONT buy it ! There are options ! I will work with my neighbors to expel them from our community… find me on facebook if you need more details . Only. Reason i dont give Pulte a 5 stars is because they should have not chose this ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Quality, trustworthy, value for price, quick response over all good!

  • Sujana M.
  • Verified HomeBuyer
  • June 29, 2023
  • Fuquay Varina, NC

Quality, trustworthy, value for price, quick response over all good!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good experience overall

  • Alfred G.
  • Verified HomeBuyer
  • June 01, 2023
  • Wake Forest, NC

Had a good experience overall.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Construction Manager

  • Clifton W.
  • Verified HomeBuyer
  • May 24, 2023
  • Fuquay Varina, NC

The construction manager was very responsive to problems that arose during the final phase of construction.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Build Experience

  • Ved S.
  • Verified HomeBuyer
  • March 29, 2023
  • Fuquay Varina, NC

Construction Manager was great! He kept me abreast of the progress of my home! Quality of construction and overall work was great! Had some difficult time dealing with Pulte Loan process group! But at the end it all worked out!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Beautiful Pulte homes!

  • Steven M.
  • Verified HomeBuyer
  • March 29, 2023
  • Wake Forest, NC

The design and style of Pulte Homes, location and the neighborhood layout are what lead to our decision to purchase a Pulte home. We are very happy with our home overall. That said, to be honest there are some small quality issues, which the team is quick and responsive to resolve, but they do exist. At the end, there was some rushing and it resulted in floors and paint splatters not being fully cleaned up and some other small blemishes like excess grout in the master shower, etc. I would highly recommend Pulte, they are great to work with.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Experience was fine

  • Mridula C.
  • Verified HomeBuyer
  • March 03, 2023
  • Raleigh, NC

The buying experience was Ok. Although there were multiple small fixes, pulte has fixed the things even after closing.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Director

  • Vada W.
  • Verified HomeBuyer
  • January 12, 2023
  • Garner, NC

Beautiful community; very peaceful. Thanks

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Pulte makes buying a simple process

  • Abdul Q.
  • Verified HomeBuyer
  • December 16, 2022
  • Garner, NC

Sometimes simple is great. We purchased a townhouse and didn't have too many criteria so Pulte was a perfect fit. Diandra and Madison were wonderful to work with. The design and selection process was effortless thanks to both of them! We bought at a time where supply was a common issue but Dustin ensured everything was built to expectation and in some cases exceeded.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

ramon

  • Ramon M.
  • Verified HomeBuyer
  • November 23, 2022
  • Durham, NC

have not replaced window with scratch

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great to work with

  • Jennifer A.
  • Verified HomeBuyer
  • August 03, 2022
  • Durham, NC

The builder was great to work with and responsive when any issues or questions arose.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pleasant Experience

  • Matthias G.
  • Verified HomeBuyer
  • July 28, 2022
  • Fuquay Varina, NC

We had a good experience in a tough market. Billy the construction manager was good to work with and answered questions as needed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

RESPONSIVENESS

  • Sunitha N.
  • Verified HomeBuyer
  • May 13, 2022
  • Durham, NC

Nice work. Recommend to the other people.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The slow timelines due to COVID shipping delays

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Durham, NC

Great layout, lots of space - decent for the price!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Generally speaking our experience has been good.

  • Susanna P.
  • Verified HomeBuyer
  • January 19, 2022
  • Fuquay Varina, NC

Generally speaking our experience has been good. Supply delays made things tricky. Going to the property regularly helped.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pulte Homes - Sales Counselor and Construction manager were really helpful

  • Ramamurthy O.
  • Verified HomeBuyer
  • November 23, 2021
  • Garner, NC

Sales Counselor and Construction manager were really helpful whenever there is a question for us. Keep up the great work.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We had overall positive experience with our home buying.

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2021
  • New Hill, NC

We had overall positive experience with our home buying. We had many minor issues with workmanship and paint quality but many were addressed and we are still waiting to get resolution on some.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4