Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Communication wasn’t the greatest would prefer that constructions managers have a work issued cell phone. Overall end product we are very satisfied with.

Pulte has a streamlined process of home buying and construction process. and is a one-stop shop for home buying and mortgage application. Quality of materials and workmanship can be bumped up a few notches

Ask questions and get everything in writing. Don't assume you are getting all the information or resources you need. Lots of checks needed which can be overwhelming so use the project manager as a resource to help you- they are knowledgeable and do want you to have a good home.

Our Field Manager Jonathan has been instrumental throughout the home buying process. He has answered every question we’ve had and has fixed any issue without any hesitation. We are very impressive with his responsiveness. However, we would love to have seen some more attention to detail as far as workmanship. There has been some instances where we can tell the work was rushed. No major issue, we just would have liked to see the quality a little better.

Build experience was very good. However, the mortgage experience (separate from the build co.) was not. Unexpected valuation problems could be avoided with better coordination between marketing/pricing/sales and the mortgage underwriters.

build is not the greatest quality but acceptable for the price range

Construction manager Chad was so great to work with. Very responsive, friendly and followed through.

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

The process was quick and timelines/deadlines were met and exceed my expectations for a new construction.

I had a good experience with Pulte Mortgage in buying home.

Overall, I am satisfied with my purchase. Any issues were fixed within a reasonable time frame.

good design, good attitude in customer service, but the receptionists could know the details better

Overall excellent home and excellent pulte north team

All involved consistently responded in a timely and competent manner

Build quality is not a 5 rated. it just average. all house have same issues, even till the issues not fixed at closing day itself. Grass is also not good quality. lot of other issues with homes.

Overall good buying experience and good process. But unfortunately I had very bad experience with the builder Mr. Chris who was always behind his Closing reviews. He blocked my phone number when I delayed my reviews since my repairs were pending and he was not trustworthy. Flooring work for my house is terrible, otherwise all good so far. Thanks

Pulte's communication throughout the buying and building process was exceptional. We always knew the latest status and provided with opportunities to visit a representative in person to view the progress. While the home was of reasonable quality, the details in the workmanship was not great. It seemed the finishing touches were done in haste and we had to make several service requests to fix or refinish. The responses to the service requests were super quick.

We paid a higher price for the property. The workmanship was ok.

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

Overall good although we had to sort the structural issues at the last

The construction is about average

The overall experience is good.

Good Experience with Pulte Builder and Mortgage

Pulte Mortgage wonderful to work with. Sales office, nice agents over there, but workmanship, I am not happy. Even if buying new construction, my advice is always pay for a third party inspection.

So far a nice experience. I just felt that, in a rush to close the house sooner, there were few things not taken care. The flooring was not so clean despite requesting to be cleaned few times. First floor carpet had marks several places and for a brand new home this is unacceptable. Some wood and Paint works are not so great. The front door paint is 2/10 kind of rated work. Front door and back door locks are not great, doors need to be pulled hard to put the locks ( remember its a new house) I am happy with the location otherwise and the house is spacious for me. I just hope Pulte takes care of issues I pointed out above. ... More