Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

build is not the greatest quality but acceptable for the price range

Construction manager Chad was so great to work with. Very responsive, friendly and followed through.

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

The process was quick and timelines/deadlines were met and exceed my expectations for a new construction.

I had a good experience with Pulte Mortgage in buying home.

Overall, I am satisfied with my purchase. Any issues were fixed within a reasonable time frame.

good design, good attitude in customer service, but the receptionists could know the details better

Overall excellent home and excellent pulte north team

All involved consistently responded in a timely and competent manner

Build quality is not a 5 rated. it just average. all house have same issues, even till the issues not fixed at closing day itself. Grass is also not good quality. lot of other issues with homes.

Overall good buying experience and good process. But unfortunately I had very bad experience with the builder Mr. Chris who was always behind his Closing reviews. He blocked my phone number when I delayed my reviews since my repairs were pending and he was not trustworthy. Flooring work for my house is terrible, otherwise all good so far. Thanks

Pulte's communication throughout the buying and building process was exceptional. We always knew the latest status and provided with opportunities to visit a representative in person to view the progress. While the home was of reasonable quality, the details in the workmanship was not great. It seemed the finishing touches were done in haste and we had to make several service requests to fix or refinish. The responses to the service requests were super quick.

We paid a higher price for the property. The workmanship was ok.

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

Overall good although we had to sort the structural issues at the last

The construction is about average

The overall experience is good.

Good Experience with Pulte Builder and Mortgage

Pulte Mortgage wonderful to work with. Sales office, nice agents over there, but workmanship, I am not happy. Even if buying new construction, my advice is always pay for a third party inspection.

So far a nice experience. I just felt that, in a rush to close the house sooner, there were few things not taken care. The flooring was not so clean despite requesting to be cleaned few times. First floor carpet had marks several places and for a brand new home this is unacceptable. Some wood and Paint works are not so great. The front door paint is 2/10 kind of rated work. Front door and back door locks are not great, doors need to be pulled hard to put the locks ( remember its a new house) I am happy with the location otherwise and the house is spacious for me. I just hope Pulte takes care of issues I pointed out above. ... More

I believe the overall quality of the home that I have bought is not great compared to the town home built by Pulte that I moved from. I am extremely disappointed particularly with the way the rain water drainage system has been designed and implemented in my home and in the community. It is clearly a cost cutting measure and it is certainly the worst that I have seen in any property I have lived so far.

Have had a decent experience so. There are some issues like some electrical ports not working, planted tree that didn’t survive .. etc Trees are apparently not covered under warranty even if they have been planted just before closing and didn’t survive even for a month but was assured it will survive. They don’t want to take care of it. Some of the contracts are very slow to respond or won’t respond at all when issues are raised under warranty at all, have to follow up frequently.

I appreciate the time and efforts of all team members who helped us along the way. I was a disappointed in the state of the home and yard. The house was not thoroughly cleaned upon completion and we are still finding areas covered in sawdust, etc. The sod was and remains patchy in appearance. Attention to detail was lacking but I suppose expected in a large corporation operation.

Please let fix everything before closing

I was in overseas and could not get the inspection check. Site manager has did the inspection and checked everything is good, but I have issues with door locks for garage door, bedroom door, and ground floor bath door has closet lock, and some other issues were reported via email to site manager but no response. Not satisfied because if pulte can’t take care of minor issues then I doubt for major.