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Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Pulte Homes.

Read all 368 verified reviews from homeowners that built a new home with Pulte Homes in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Raleigh-Durham-Chapel Hill Area

368 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.9

Value 3.8

Responsiveness 3.7

Pulte Homes in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Good Home

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2020
  • New Hill, NC

I must say I am pretty satisfied by the purchase. Pulte does take care of a lot of things for you, even after closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2019
  • New Hill, NC

Always received timely feedback o questions and issues from the sales team and project manager.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Fast construction and fair prices.

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2019
  • Durham, NC

Fast construction and fair prices. Addressed everything in independent inspection. Some aesthetic issues at final walkthrough (paint etc) that were never addressed.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Building Manager

  • Donnie S.
  • Verified HomeBuyer
  • October 16, 2025
  • Durham, NC

Greg was great. I did get some surprise charges from HOA and Management Company during closing process.

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a great experience while working with Greg! However, we are truly sorry to learn about the surprise charges. Can you please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information? Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Lee (Construction Manager

  • Jonathan W.
  • Verified HomeBuyer
  • August 13, 2025
  • Wendell, NC

Lee, the construction manager was great. He has been very responsive to our needs. However, dealing with PulteMortgage was less than ideal. I have an 850 credit score, but they were very nick picky before finally approving my eligibility for a mortgage.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Lee provided great service and has been responsive to your needs throughout your experience! At the same time, we’re sorry to learn that your experience with our mortgage teams was less than ideal. We appreciate your comments and will share them with our teams as we continue to look for ways to improve. Thank you again. ^KH

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

401 Experience

  • Grace G.
  • Verified HomeBuyer
  • December 08, 2024
  • Raleigh, NC

Had such a great experience working with Eamonn. He is a great asset to your community and your company.!!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

RESPONSIVENESS

  • Sunitha N.
  • Verified HomeBuyer
  • May 13, 2022
  • Durham, NC

Nice work. Recommend to the other people.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - We had overall positive experience with our home buying.

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2021
  • New Hill, NC

We had overall positive experience with our home buying. We had many minor issues with workmanship and paint quality but many were addressed and we are still waiting to get resolution on some.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Pulte Homes - build is not the greatest quality but acceptable for the price

  • Ayesha K.
  • Verified HomeBuyer
  • December 08, 2020
  • Apex, NC

build is not the greatest quality but acceptable for the price range

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

My overall experience was very good. There were some communication issues with the design center.

  • Linda G.
  • Verified HomeBuyer
  • December 01, 2020
  • Fuquay Varina, NC

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Overall, I am satisfied with my purchase.

  • Kiara B.
  • Verified HomeBuyer
  • September 10, 2020
  • Durham, NC

Overall, I am satisfied with my purchase. Any issues were fixed within a reasonable time frame.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

So far So good

  • Stephen U.
  • Verified HomeBuyer
  • November 21, 2019
  • New Hill, NC

I have only been in for 2 months, but everything so far has been great.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Pulte Homes - Workmanship can be a little much better , making sure the tiles

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Apex, NC

Workmanship can be a little much better , making sure the tiles are aligned ,corners are sharp . So materials are also lower quality the sheet rock is so soft , that indentation are visible if u put a little pressure . structurally the house is well made .minor attention to details will go a long way

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • May 15, 2019
  • Cary, NC

Keeping in mind that this is a tract builder, the experience was fairly good. The construction foreman and sales agent were both vey good to work with. The foreman addressed every issue we had during the construction. I will say that if we had not been diligent in our inspections during construction that the experience would have been much worse. There were multiple issues that needed to be corrected as we went along. Having said that, everything was corrected to our satisfaction.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

4 out of 5

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2025
  • Pittsboro, NC

Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a smooth buying process. That said, we’re sorry for the delay in your closing date and understand how stressful that must have been—especially when coordinating a cross-country move. We are disappointed to hear that you experienced concerns with your plumbing, we are glad to hear that our team responded quickly and resolved the issue. We would like to make leadership aware of your experience and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

4 star experience

  • Okan C.
  • Verified HomeBuyer
  • November 07, 2024
  • Pittsboro, NC

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Billy was amazing! Michelle was easy to work with and very responsive.

  • Jake S.
  • Verified HomeBuyer
  • September 26, 2024
  • Fuquay Varina, NC

Little upsetting on the broken water pipe that should’ve been caught before I moved into the home. However the repairs were quick. The garage door doesn’t have a weather seal which I will have to submit a request on. Other than that, the home is great.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Great home, complicated process

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2023
  • Fuquay Varina, NC

I love my new home, features in the house are annoying and risky (smart features like security and garage door connect to wifi and have security risks), pest control tries to upsell you. Builders did an ok job, not the best but good. Underwriting not clear. 3.5-4/5

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Quality, trustworthy, value for price, quick response over all good!

  • Sujana Priya M.
  • Verified HomeBuyer
  • June 29, 2023
  • Fuquay Varina, NC

Quality, trustworthy, value for price, quick response over all good!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good experience overall

  • Alfred G.
  • Verified HomeBuyer
  • June 01, 2023
  • Wake Forest, NC

Had a good experience overall.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Experience was fine

  • Mridula C.
  • Verified HomeBuyer
  • March 03, 2023
  • Raleigh, NC

The buying experience was Ok. Although there were multiple small fixes, pulte has fixed the things even after closing.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Pulte makes buying a simple process

  • Abdul Q.
  • Verified HomeBuyer
  • December 16, 2022
  • Garner, NC

Sometimes simple is great. We purchased a townhouse and didn't have too many criteria so Pulte was a perfect fit. Diandra and Madison were wonderful to work with. The design and selection process was effortless thanks to both of them! We bought at a time where supply was a common issue but Dustin ensured everything was built to expectation and in some cases exceeded.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

ramon

  • Ramon M.
  • Verified HomeBuyer
  • November 23, 2022
  • Durham, NC

have not replaced window with scratch

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Pleasant Experience

  • Matthias G.
  • Verified HomeBuyer
  • July 28, 2022
  • Fuquay Varina, NC

We had a good experience in a tough market. Billy the construction manager was good to work with and answered questions as needed.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

The slow timelines due to COVID shipping delays

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Durham, NC

Great layout, lots of space - decent for the price!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4