Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

Have had a decent experience so. There are some issues like some electrical ports not working, planted tree that didn’t survive .. etc Trees are apparently not covered under warranty even if they have been planted just before closing and didn’t survive even for a month but was assured it will survive. They don’t want to take care of it. Some of the contracts are very slow to respond or won’t respond at all when issues are raised under warranty at all, have to follow up frequently.

I appreciate the time and efforts of all team members who helped us along the way. I was a disappointed in the state of the home and yard. The house was not thoroughly cleaned upon completion and we are still finding areas covered in sawdust, etc. The sod was and remains patchy in appearance. Attention to detail was lacking but I suppose expected in a large corporation operation.

New to NC. Love the area and neighborhood. House lacks attention to detail but overall is better than average. Disappointed with recreational center and pool not being finished. Should have been done before social distancing came along. Have a few issues with the house that have been submitted but also aren't being addressed.

Good Experience with Pulte Builder and Mortgage

So far a nice experience. I just felt that, in a rush to close the house sooner, there were few things not taken care. The flooring was not so clean despite requesting to be cleaned few times. First floor carpet had marks several places and for a brand new home this is unacceptable. Some wood and Paint works are not so great. The front door paint is 2/10 kind of rated work. Front door and back door locks are not great, doors need to be pulled hard to put the locks ( remember its a new house) I am happy with the location otherwise and the house is spacious for me. I just hope Pulte takes care of issues I pointed out above. ... More

Please let fix everything before closing

Woodbury is an amazing neighborhood. My wife and I fell in love immediately. We love our new lot and are beautiful new home. When you are dealing a trac builder, you have to understand what you are paying for. Pulte did a great job managing the build and hitting their timelines. Some of the craftmanship isnt the best but overall a great home. We love it.

It has been a month and my temporary microwave is not yet replaced by the proper one. The temporary microwave was installed to get the certificate of occupancy so that they can keep the closing date and not postpone the closing date. I was told it will be done in 10 days, but even after 1 month, the proper microwave is not installed.

I was an out of state buyer, from loan application processing to payments to electronic signatures of contract - all were done through online/remote experience. Excellent Technology and Systems to enable contactless buying experience during Covid-19 period.

I’m glad to be in my home but now that I’m in it I’m finding a lot of issues with detail. Things that I feel other builders would have taken to time make sure it was completed to satisfaction. It just looks like they hurry through the completion to make sure it’s done instead of taking the time to do it. It’s like quantity over quality. And yes they come back to fix things after a year but just do it right the first time. I think the value I paid for my home is not worth the quality of work that was done. Just seems rushed.

Good buy.

I believe the overall quality of the home that I have bought is not great compared to the town home built by Pulte that I moved from. I am extremely disappointed particularly with the way the rain water drainage system has been designed and implemented in my home and in the community. It is clearly a cost cutting measure and it is certainly the worst that I have seen in any property I have lived so far.

I love pulte. This is my second home with them and plan on buying in the future. I do wish some of the trades people were evaluated as some rookie mistakes were made. In saying that, other vendors did remarkable work ( tile guy) I also stopped getting responses from my pm with open ended issues. (Plumbing and damage caused by Plumber) Other then that, I plan on building again. Your process is the golden standard and enjoy your product.

The RDU warranty are slow to act as it's been approaching a month and no word on timeframe to schedule and complete. The HOA mgmt company are equally poor in their response; simple straightforward requests get no response for weeks. Also, their communication and coordination of the paving was awful.

The construction is about average

Pulte Mortgage wonderful to work with. Sales office, nice agents over there, but workmanship, I am not happy. Even if buying new construction, my advice is always pay for a third party inspection.

I was in overseas and could not get the inspection check. Site manager has did the inspection and checked everything is good, but I have issues with door locks for garage door, bedroom door, and ground floor bath door has closet lock, and some other issues were reported via email to site manager but no response. Not satisfied because if pulte can’t take care of minor issues then I doubt for major.

Our Construction Manager , Jon was a great ambassador for Pulte. …Cory as well. Workmanship was very disappointing for this price point

Check the progress and frequently view during build cycle.

The house is leaking less than 30 days after closing and the heat system is not working in just 30 days.

I feel the house was rushed and should have been built with a little more care and quality. Only a month in and submitting warrenty claims.

Pulte sales team was great and got us set up fast and efficiently. Our construction manager was attentive during the construction phase but after it was a challenge to keep on them to finish the necessary work after closing. The build quality is passable but often find it wasn't done with any level of craftsmanship. Landscaping left much to be desired. Sod placed in the dead of winter has died and have been trying to wait for a reply. The sod dying and not taking is leading to some soil erosion and grading issues. I hope they respond soon to resolve this issue.

Expecting a few things to be fixed when we come closer to 1 year warranty.

Unfortunately, I wish I could give 5 star reviews. While the manager was great, all the issues have began after we moved in. The quality of the products isn’t great, some caulk is already falling out, 6 weeks after we moved in and some of the items that were out in the punch list still not finished plus new issues came up. I think the house building process was rushed and the could have been a better quality control.

Kept me out of the loop majority of the time and periodically checked in to see how things were going, however, never actually followed up on anything. For example, asked him to fix a bedroom door that wouldn't close and he said he would come by that week and he never came. I asked him at move-in to remove some stickers from a window and 2 weeks later I went up to him in person and asked him to come right then to remove the sticker, but he never remembered to come on his own. Still have several things he said he would stop by and fix and never has, my garage door doesn't even lock and he hasn't fixed that yet. ... More