Pulte Homes Reviews in Wilmington, NC

What Wilmington Homeowners Have to Say About Pulte Homes.

Read all 53 verified reviews from homeowners that built a new home with Pulte Homes in the Wilmington area. Wilmington homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 4 out of 5 stars in Wilmington Area

53 Reviews in Wilmington Area

Star Rating Breakdown

Ratings by Category

Overall 4

Quality 3.6

Trustworthiness 3.9

Value 4

Responsiveness 3.6

Pulte Homes in Wilmington Area

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Customer Reviews

Pulte Homes - I hesitate to spend any time on this survey because I completed

Tracey L.
Verified HomeBuyer
July 29, 2021
Wilmington, NC

I hesitate to spend any time on this survey because I completed a survey a few weeks ago and I took a lot of time filling it out and there has been no follow up about the feedback I provided.

Pulte Homes responded:
We are so sorry to hear that our team has not been responsive to your concerns. We would like to make sure that your concerns are escalated to leadership. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to leave these reviews. ^AH

Total Score 1

Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

They are eager to sell you a home and get paid, but don't want to follow through on promises that they have made concerning and corrections to be made. i'm still waiting for our kitchen island to be completed, paint the shoe molding in kitchen and both

Gloria L.
Verified HomeBuyer
November 03, 2021
Calabash, NC

Don't take their word for promises, they don't follow through!!!!

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

The turnover in employment

Anonymous
Verified HomeBuyer
July 28, 2021
Wilmington, NC

Terrible, worst home we have ever built, terrible quality, over promise under deliver, just awful!

Pulte Homes responded:
We are so disappointed to hear that you are unhappy with your home. If there are any issues we can help address or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. Thank you. ^AH

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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