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- Cleveland, OH

Pulte Homes Reviews in Cleveland, OH
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What Cleveland Homeowners Have to Say About Pulte Homes.
Read all 312 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Cleveland Area
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Customer Reviews
Great experience building a new home.
- Anonymous
- Verified HomeBuyer
- March 05, 2025
- Westlake, OH
From the beginning our sales rep Ashlea was fantastic at sharing information, going over the information needed to help us with our home. Jeff B was amazing general manager for the project. He kept us informed throughout the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Professional
- Daniel E H.
- Verified HomeBuyer
- February 26, 2025
- Avon Lake, OH
Very informative and very professional quality experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte team is excellent
- BetsyAnn B.
- Verified HomeBuyer
- February 21, 2025
- Avon Lake, OH
The care, attention to detail, and kindness received from Kayla the construction manager and Erin the Pulte representative were unparalleled. These two went above and beyond to help me and my small family get settled into a safe, affordable, and finished home. I am very grateful for their assistance.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Michelle
- Michelle R.
- Verified HomeBuyer
- February 19, 2025
- Mentor, OH
We love our Pulte home. We built with Pulte 9 years ago in Newell Creek. We chose to downsize to a ranch with up bonus area that is being used as an in-law suite. Their layouts are amazing- they utilize all the space for creative layouts. Our salesman Steve was great as well as our Project Manager Nick. We enjoyed working with our team. I would recommend Pulte for ver any other builder. Thank you, Michelle
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
3rd time is a charm
- Kelly K.
- Verified HomeBuyer
- December 30, 2024
- Westlake, OH
This is our 3rd home to build with Pulte and our experience was exceptional. From the sales and selection process with Ashlea to the building process with Jeff, we are beyond pleased with the service and the quality of the construction. We highly recommend Pulte and the Carlton Estates team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes Briarwood Estates Richfield Ohio
- Prem D.
- Verified HomeBuyer
- December 28, 2024
- Richfield, OH
Great experience from contract signing, selection of options, communications during the construction process and closing with their title company. Home delivered on time per the contract. Pulte's staff very helpful and always responsive
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great from finish to end
- Ann Marie R.
- Verified HomeBuyer
- December 25, 2024
- Columbia Station, OH
Kept in the loop the whole process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Working with a great Construction Manager
- William K.
- Verified HomeBuyer
- November 30, 2024
- Richfield, OH
The building process was easy to follow and we were kept well informed of the process by our construction manager. We had access to observe the build anytime we wanted to visit the site and were permitted to bring up our concerns to the CM. These concerns were always addressed promptly and fairly by the CM. Overall it made a usually stressful process very seamless and efficient.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shop with Pulte
- Can C.
- Verified HomeBuyer
- September 29, 2024
- Willoughby, OH
We love Pulte Home, especially the Mercer floor plan! The master bedroom was incredible extra big area. The layout of each room and the set up was nice and big
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Staff
- Randy G.
- Verified HomeBuyer
- September 26, 2024
- Columbia Station, OH
Brandon, Ed and George were all great to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Team and Excellent construction manager at Pulte Columbia Station OH
- Jaydeepkumar S.
- Verified HomeBuyer
- September 13, 2024
- Columbia Station, OH
This is first home for us like many other, The pulte team at columbia Station OH is excellent and customer driven.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Jeanne I.
- Verified HomeBuyer
- August 06, 2024
- Columbia Station, OH
The entire process was seamless. Brandon was an exceptional representative of Pulte and very knowledgeable. Ed and George provided frequent updates and were extremely attentive to my questions and concerns along the way. They offered solutions and provided professional guidance, even after closing. Great job by all!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love the house and neighborhood
- Matthew B.
- Verified HomeBuyer
- August 03, 2024
- Avon Lake, OH
We love the house a lot
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality work well designed and quick service
- Christopher L.
- Verified HomeBuyer
- August 03, 2024
- Mentor, OH
Project manager stayed on top of all the sub contractors to keep close on time
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Happy
- David M. K.
- Verified HomeBuyer
- August 03, 2024
- Columbia Station, OH
74 years old and the first house we had built from scratch. Pulte made the process very straight forward with minimal stress.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great communication
- Miguel F.
- Verified HomeBuyer
- July 26, 2024
- Mentor, OH
I liked that Nick kept us informed on the progress of our home from the start: laying foundations all the way to handing of the keys.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing builder !
- Caitlin P.
- Verified HomeBuyer
- July 07, 2024
- Columbia Station, OH
Pulte (as well as Pulte Mortgage) was absolutely wonderful to work with. From our sales guy, Jack, to Ed, George & Chuck who were in charge of project management & warranties, everyone was attentive, friendly & responsive in a timely manner. Our home was built to our expectations and we are loving the neighborhood. Highly recommend !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very happy!!
- Kenneth E. H.
- Verified HomeBuyer
- June 07, 2024
- Columbia Station, OH
We are very happy with our new home. The best part was the experience with our sales consultant Diane and the construction manager Dustin. They were both thorough, responsive and kind.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
From Plan to Finish
- Stephen M.
- Verified HomeBuyer
- May 31, 2024
- Willoughby, OH
Charlene was great to work with from the beginning of the process. Not only was she pleasant each time we met, but if there was a question she could not answer, she did not hesitate to let us know and escalate appropriately. When things went into the building phase, Nate was very communicative and made sure my wife and I were kept to speed about each and everything going on. During the final walk-through, Nate made sure to address any additional things that we made him aware of. Charlene and Nate are amazing representatives of Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Anonymous
- Verified HomeBuyer
- May 10, 2024
- Columbia Station, OH
Every person at every level and every step was helpful, knowledgeable and very quick to respond. It made this very large process far more manageable.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic!!!
- Johanes J.
- Verified HomeBuyer
- May 09, 2024
- Willoughby, OH
Their doing their job awesome
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte was a great choice for home
- Anthony T.
- Verified HomeBuyer
- May 03, 2024
- Columbia Station, OH
Pulte had what we were looking for in design, structure, and detail for a home. We love how fast the process was and can’t wait for our memories in this home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte has a great team to walk you through your home buying experience
- Linda J.
- Verified HomeBuyer
- April 03, 2024
- Avon Lake, OH
The team at Pulte was so great to work with This is such a huge purchase, it is a lot to think about with so many decisions. I felt comfortable from the start. Working with Robb I knew I was in good hands. I was able to drive by and see the progress and Robb kept in touch with all the updates. Then I started working with Tom who kept in touch with me right thru to closing. Tom convinced me I would love my house and he made that happen. Great experience with a great team of professionals.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New home
- Anonymous
- Verified HomeBuyer
- February 29, 2024
- Columbia Station, OH
Fantastic experience, very customer service oriented, fantastic group of people!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fabulous experience
- Joan F.
- Verified HomeBuyer
- February 01, 2024
- Olmsted Falls, OH
Pulte built us a lovely home; our sales rep and construction manager were both very professional and responsive to our requests. From signing contract to move- in was 6 months, and our CM stayed in touch throughout the process. We couldn’t be happier with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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