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Pulte Homes Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About Pulte Homes.

Read all 290 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Cleveland Area

290 Reviews in Cleveland Area

Ratings by Category

Overall 3.9

Quality 3.5

Trustworthiness 3.9

Value 3.6

Responsiveness 3.7

Pulte Homes in Cleveland Area

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Customer Reviews

Shop with Pulte

  • Can C.
  • Verified HomeBuyer
  • September 29, 2024
  • Willoughby, OH

We love Pulte Home, especially the Mercer floor plan! The master bedroom was incredible extra big area. The layout of each room and the set up was nice and big

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Staff

  • Randy G.
  • Verified HomeBuyer
  • September 26, 2024
  • Columbia Station, OH

Brandon, Ed and George were all great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Team and Excellent construction manager at Pulte Columbia Station OH

  • Jaydeepkumar S.
  • Verified HomeBuyer
  • September 13, 2024
  • Columbia Station, OH

This is first home for us like many other, The pulte team at columbia Station OH is excellent and customer driven.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Jeanne I.
  • Verified HomeBuyer
  • August 06, 2024
  • Columbia Station, OH

The entire process was seamless. Brandon was an exceptional representative of Pulte and very knowledgeable. Ed and George provided frequent updates and were extremely attentive to my questions and concerns along the way. They offered solutions and provided professional guidance, even after closing. Great job by all!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the house and neighborhood

  • Matthew B.
  • Verified HomeBuyer
  • August 03, 2024
  • Avon Lake, OH

We love the house a lot

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality work well designed and quick service

  • Christopher L.
  • Verified HomeBuyer
  • August 03, 2024
  • Mentor, OH

Project manager stayed on top of all the sub contractors to keep close on time

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Happy

  • David M. K.
  • Verified HomeBuyer
  • August 03, 2024
  • Columbia Station, OH

74 years old and the first house we had built from scratch. Pulte made the process very straight forward with minimal stress.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication

  • Miguel F.
  • Verified HomeBuyer
  • July 26, 2024
  • Mentor, OH

I liked that Nick kept us informed on the progress of our home from the start: laying foundations all the way to handing of the keys.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing builder !

  • Caitlin P.
  • Verified HomeBuyer
  • July 07, 2024
  • Columbia Station, OH

Pulte (as well as Pulte Mortgage) was absolutely wonderful to work with. From our sales guy, Jack, to Ed, George & Chuck who were in charge of project management & warranties, everyone was attentive, friendly & responsive in a timely manner. Our home was built to our expectations and we are loving the neighborhood. Highly recommend !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy!!

  • Kenneth E. H.
  • Verified HomeBuyer
  • June 07, 2024
  • Columbia Station, OH

We are very happy with our new home. The best part was the experience with our sales consultant Diane and the construction manager Dustin. They were both thorough, responsive and kind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From Plan to Finish

  • Stephen M.
  • Verified HomeBuyer
  • May 31, 2024
  • Willoughby, OH

Charlene was great to work with from the beginning of the process. Not only was she pleasant each time we met, but if there was a question she could not answer, she did not hesitate to let us know and escalate appropriately. When things went into the building phase, Nate was very communicative and made sure my wife and I were kept to speed about each and everything going on. During the final walk-through, Nate made sure to address any additional things that we made him aware of. Charlene and Nate are amazing representatives of Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2024
  • Columbia Station, OH

Every person at every level and every step was helpful, knowledgeable and very quick to respond. It made this very large process far more manageable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic!!!

  • Johanes J.
  • Verified HomeBuyer
  • May 09, 2024
  • Willoughby, OH

Their doing their job awesome

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte was a great choice for home

  • Anthony T.
  • Verified HomeBuyer
  • May 03, 2024
  • Columbia Station, OH

Pulte had what we were looking for in design, structure, and detail for a home. We love how fast the process was and can’t wait for our memories in this home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte has a great team to walk you through your home buying experience

  • Linda J.
  • Verified HomeBuyer
  • April 03, 2024
  • Avon Lake, OH

The team at Pulte was so great to work with This is such a huge purchase, it is a lot to think about with so many decisions. I felt comfortable from the start. Working with Robb I knew I was in good hands. I was able to drive by and see the progress and Robb kept in touch with all the updates. Then I started working with Tom who kept in touch with me right thru to closing. Tom convinced me I would love my house and he made that happen. Great experience with a great team of professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2024
  • Columbia Station, OH

Fantastic experience, very customer service oriented, fantastic group of people!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fabulous experience

  • Joan F.
  • Verified HomeBuyer
  • February 01, 2024
  • Olmsted Falls, OH

Pulte built us a lovely home; our sales rep and construction manager were both very professional and responsive to our requests. From signing contract to move- in was 6 months, and our CM stayed in touch throughout the process. We couldn’t be happier with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Ronald S. S.
  • Verified HomeBuyer
  • January 25, 2024
  • Columbia Station, OH

We have built 4 houses in the past 40 years and this has been the great experience . The construction manager and development sales person were great .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased overall!

  • Martha G.
  • Verified HomeBuyer
  • January 25, 2024
  • Avon Lake, OH

Tom W was extremely helpful and continues to be! As with any new home build I expected some issues, but there really weren’t that many and Tom is a person who truly gives his all and goes out of his way to correct anything that needed to be corrected. Allison made the picking out of everything in the house easy and pleasant. Dawn made everything clear during the closing and walk through.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great management

  • Pradeep P.
  • Verified HomeBuyer
  • January 25, 2024
  • Columbia Station, OH

Brandon was of great help, patiently explaining all the process, explaining us different options even during multiple visits. I first backed off from buying for first time, as was in little confusion whether to buy house, Brandon helped me explain different options that Pulte provides which made bit of an ease to decide. Edward, during the construction, he made sure to let me know at every stage of the construction process, and very helpful during the closing/handing over the house. Built quality is good. The house was delivered at expected time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with Pulte

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2023
  • Wadsworth, OH

My wife and I are very pleased with the support of all aspects of Pulte. From the planning process before the build, the consultation with the home decorator, and the regular updates along the build process from the Construction Manager. Everyone took an intimidating process and made it exciting and fun!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rose

  • Rose F.
  • Verified HomeBuyer
  • November 21, 2023
  • Columbia Station, OH

Pulte homes are beautiful and quality, the construction manager takes his time to explain everything to your understanding, he’s a good listener, above all pulte homes are the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Brian B.
  • Verified HomeBuyer
  • October 27, 2023
  • Mentor, OH

The people that work for Pulte made for a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dustin Project manager, Diane Sales and Allyson house finishes

  • Dale P.
  • Verified HomeBuyer
  • October 27, 2023
  • Columbia Station, OH

Dustin, Diane , and Allyson were always on top of issues, they replied to concerns in a timely manner, and they work well as a team. When you build you will always have issues come up. They did a fantastic job of fixing them. They are each experts in their field and do a wonderful job helping you figure out options for your home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Diane, Pulte model home sales and Dustin, Project Manager

  • Janet M.
  • Verified HomeBuyer
  • October 26, 2023
  • Columbia Station, OH

Diane made me feel welcome and so comfortable as I never built a new home before. Her expertise and personal attention made the entire process exciting and comfortable. Dustin was also exceptional in keeping me informed of my building stages and what to expect and told me to come to my new build as often as I wanted. He quickly responded to my questions via email and was so thorough and pleasant on my few walk-throughs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5