Pulte Homes Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About Pulte Homes.

Read all 378 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Cleveland Area

378 Reviews in Cleveland Area

Star Rating Breakdown

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.7

Pulte Homes in Cleveland Area

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Customer Reviews

Safety issues

Esther H.
Verified HomeBuyer
May 17, 2019
Strongsville, OH

Pulte responds to minor issues in a timely manner. However, I have no driveway, only rocks and front steps that are pressed wood. Very unsafe. Have lived here almost a month and they say “soon.” Why? It’s almost June. My back porch is about 4 feet off the ground. No railings.

Total Score 2

Quality 3

Trustworthiness 2

Responsiveness 1

We are very happy with our new Pulte home.

Patrick H.
Verified HomeBuyer
May 15, 2019
Strongsville, OH

Every issue that we had before completion was addressed.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Not happy with our purchase

Richard M.
Verified HomeBuyer
May 15, 2019
Mentor, OH

I have found the workmanship quality on Pulte Homes is terrible. I would never purchase a Pulte home again. Very unhappy with the quality of workmanship. We hear nothing but excuses as to why things are not done right.

Pulte Homes responded:
We're so sorry to hear that you're unhappy with your new home and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to further discuss your experience. --Sarah

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 2

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