Pulte Homes Reviews in Cleveland, OH

Diane made me feel welcome and so comfortable as I never built a new home before. Her expertise and personal attention made the entire process exciting and comfortable. Dustin was also exceptional in keeping me informed of my building stages and what to expect and told me to come to my new build as often as I wanted. He quickly responded to my questions via email and was so thorough and pleasant on my few walk-throughs.

Great process throughout our build.

When working with Diane and Dustin, I felt confident that my questions and needs were met quickly and honestly through the entire process. From the initial sale process to building process - everything was excellent.

We had been looking for older homes for a while but after seeing the Townhomes at Legacy Isle it became clear that it was the better choice. And all of Pulte companies made the process so easy that it didn’t feel like the regular home buying process.

We had a great experience building in The Retreat at Legacy Isle. We highly recommend them and we are thrilled with our new home!

We loved our new home. Tough to find a low quality material used for construction. Builder maintained good standards.

Everyone was very professional and knowledgeable about the process. Everything was done on time and my home is beautiful. The process was very easy and management kept me informed every week regarding progress.

We are Very happy with our new home.

Your yard is not included in your price. The only other issue that Pulte has not yet addressed is the assignment of local mailboxes. For 10 weeks we have made the five-mile round trip to pick up mail. The U.S Postal Service will not commit to a time for this to occur.

We are thankful that we built our home with Pulte. From the initial meeting with our sales rep, Jack, until we closed on the home, we had a terrific experience. Everyone on the builder's team took great care of us. Our family is thrilled with our new home.

Pulte homes are great! From the quality of their homes to the high quality of customer service from everyone I worked with. I highly recommend going with Pulte homes

We came in buying a completed spec build. The sales rep Craig was great, gave us a great deal and very helpful along the way. The site manager Brian has been a wealth of knowledge and very responsive to small little things we noticed even after close. Overall great experience and we are enjoying the house!

All around we’ve had a great experience with Pulte. There’s been a few hiccups along the way, but there has been a lot of transparency and communication to get things back on track. Our timeline was excellent and we’re very impressed with the quality of our home.

Very happy with our new build.

Great Experience and Good Quality Home

In spite of Covid supply chain issues we were able to get a house built that we really love! Nothing is perfect but overall we are very happy with our new home.

Emerald Woods is a great neighborhood. Pulte homes have exceeded expectations in Timeliness, Build Quality n Communication!!!

We had a great experience with Pulte Homes - from sales to the construction team everyone was very communicative. We love the house and any issues we had were taken care of immediately.

We have received an excellent home built with good quality materials and done on a timely basis. Our superintendent, has been an outstanding help through the whole process. He is followed up meticulously with open items and, has gotten the punchlist down to one glitch. However, that glitch is your painting contractor who’s work has been substandard and his responsiveness has been terrible. We have been in the house for six weeks and there are still two unfinished items on the outside of the house and he has yet to come back to do the touchup that was promised the week of closing which was May 27. Contractors like that can ruin your reputation. Fortunately all other contractors did their job properly and on a timely basis. Fred ... More

I found it very easy to go through the building process starting on paper with Diane. She was my go to person with any questions. The process was well run from picking out the exterior colors, interior finishes to walk throughs. Our construction manager was really great.

From the beginning when we were gathering information to decide to build at the location, we received excellent communication. We knew the choices we had for upgrades all the way to the finishing with the construction manager. Everyone responded to any questions within 24 hours and resolved any issues we requested. Highly recommend building with Pulte! Our home is beautiful and high quality.

Work was done well and in a timely manner

Construction Managers Ryan & Chuck did an amazing job! Dawn, customer care agent, is also awesome, after close punch items are being addressed quickly and with great quality. I love my new home! I am extremely happy with the quality and value of the build, the steps along the entire process were well organized and seamless.

Our project manager and sales representatives were professional and very responsive. We got honest timeline expectations. After we moved in any problems we had were dealt with quickly and completed expertly.

Thank you very much for the help