Pulte Homes Reviews in Cleveland, OH

Very responsive staff who treated me very well during the entire process. I was kept informed of everything as it was happening. The home is very well put together. Would recommend Pulte to other family and friends.

We were so happy with how fast we get to the house. From beginning to end everybody we worked with was very helpful and we got into our home quicker than we thought it was going to take.

Quality product, construction manager kept me informed throughout the process.

Very helpful. We felt well taken care of

Everyone we worked with from start to finish was professional and responsive. This was the first time we have built a new home and we appreciated that all of our questions were answered in a timely manner. Diane and Dustin were a pleasure to work with. We have been in our home nearly two months and have had no issues. We couldn’t be happier with our Pulte home..

Home is as promised in the promised time frame

Everyone was very friendly and easy to work with. Much easier than my previous experience with another company. My only complaint would be all the paperwork which is not necessarily Pulte's fault. They have to find a way to streamline that process.

Overall our experience has been wonderful with good quality and a responsive team to work with.

Excellent home , experience was great going through whole process of building

We had a great experience from start to finish. Every question we had was answered quickly and to our satisfaction. Our site manager was just fantastic to work with. Robb was truly a pleasure to work with and would recommend pulte to anyone who asks.

We moved to Independence from Chicago, so it was difficult to be on-site during much of the building process. However we were given regular updates, including pictures, during the process and the house was all we had hoped for and more. The entire Cleveland Pulte team from Diane in sales to Dustin our project manager really worked hard to makes sure we were happy. They succeeded. Thanks!

The team at Pulte is great! They are helpful and courteous and do a great job!

Been in for less than a month it everything seems to be working great. Sales and building team were honest and straightforward. Would recommend to anyone looking to build in my area.

from the first meeting at the model home the sales person was helpful in guiding me thru the process of purchasing the building manager kept me inform of the progress of the building of my home he shared all details very professional and friendly

Love my new home. Absolutely beautiful!

Great from start to finish

Had a great experience with the Pulte building process.

Every issue that we had before completion was addressed.

We knew going in that the area we desired had higher housing costs, so the value is skewed. When adjusting for this, the value is there! From the first day, the folks from Pulte Port West were great. They expeditiously addressed any and all questions. From sales to the exterior build to the interior work and finishing, Tom, Rob, and Kayla were outstanding! We did have a few issues, but as noted, they were addressed to our satisfaction. We cannot of course speak for others, but with the cost of homes everywhere and the potential need for renovations at a high cost, building new became the primary avenue for us. Pulte, in our opinion, delivered! ... More

We have built seven homes in seven states therefore I feel Qualified to comment. You should know Pulte design centers do not offer the same options in all parts of the country and some of the options may seem a little pricey but if you go in with a budget and an open mind Allyson will meet expectations. We used and would recommend Pulte title services and Judy who will keep you informed every step of the way. All builders have minor issues. Pulte service and follow up addresses issues in a seamless process and my requests have been handled to my satisfaction by Dawn and Kayla. Pulte is unique among builders in that as part of the warranty they will perform an 11 month follow up from move in to insure complete satisfaction. Based on previous building experiences, I must give the Pulte Cleveland Region very high marks due to the quality of building materials and dedicated employees who seek to meet or exceed my expectations. ... More

Our overall experience was excellent. We want to sincerely thank all the teams involved in helping us build our dream home. Ashlea was wonderful. Brian was a delight! They were attentive to detail, quick to respond, understood our needs and wants, and went above and beyond to help us at every step. Allyson from the design center was extremely patient and understanding with our needs. Judy, from the title team, was thoughtful, patient, and extremely supportive. We know there are many more team members involved in this process working tirelessly behind the scenes and we are extremely grateful to all of them! Thank you. One feedback we would like to provide is to consider painting the garage a fresh coat of paint after completion. Needless to say, our overall experience was a positive one and we would not hesitate to choose Pulte again and hope they are able to rectify the minor inconveniences through a process like this. Thank you! ... More

Overall it was a great experience during the entire process.

Home ready when promised. Initial problems handled quickly.

Good experience as first-time home buyers. Felt very safe about asking lots of questions with it being our first experience and they were very communicative and helpful as we learned. We got what we expected so people were upfront and honest. It was relatively seamless process. We felt confident and comfortable from start to finish even given how big of a financial decision it was. Would recommend.

The above employees of Emerald Woods development were and still are AMAZING. THEY GO ABOVE and BEYOND!!!!! Hats off to Pulte for hiring Diane and Justin !