Pulte Homes Reviews in Cleveland, OH

Every issue that we had before completion was addressed.

Working with Jack, Ed and George throughout the entire process. They were very helpful and made the process super easy. Highly recommend.

We knew going in that the area we desired had higher housing costs, so the value is skewed. When adjusting for this, the value is there! From the first day, the folks from Pulte Port West were great. They expeditiously addressed any and all questions. From sales to the exterior build to the interior work and finishing, Tom, Rob, and Kayla were outstanding! We did have a few issues, but as noted, they were addressed to our satisfaction. We cannot of course speak for others, but with the cost of homes everywhere and the potential need for renovations at a high cost, building new became the primary avenue for us. Pulte, in our opinion, delivered! ... More

We have built seven homes in seven states therefore I feel Qualified to comment. You should know Pulte design centers do not offer the same options in all parts of the country and some of the options may seem a little pricey but if you go in with a budget and an open mind Allyson will meet expectations. We used and would recommend Pulte title services and Judy who will keep you informed every step of the way. All builders have minor issues. Pulte service and follow up addresses issues in a seamless process and my requests have been handled to my satisfaction by Dawn and Kayla. Pulte is unique among builders in that as part of the warranty they will perform an 11 month follow up from move in to insure complete satisfaction. Based on previous building experiences, I must give the Pulte Cleveland Region very high marks due to the quality of building materials and dedicated employees who seek to meet or exceed my expectations. ... More

Our overall experience was excellent. We want to sincerely thank all the teams involved in helping us build our dream home. Ashlea was wonderful. Brian was a delight! They were attentive to detail, quick to respond, understood our needs and wants, and went above and beyond to help us at every step. Allyson from the design center was extremely patient and understanding with our needs. Judy, from the title team, was thoughtful, patient, and extremely supportive. We know there are many more team members involved in this process working tirelessly behind the scenes and we are extremely grateful to all of them! Thank you. One feedback we would like to provide is to consider painting the garage a fresh coat of paint after completion. Needless to say, our overall experience was a positive one and we would not hesitate to choose Pulte again and hope they are able to rectify the minor inconveniences through a process like this. Thank you! ... More

Overall it was a great experience during the entire process.

Home ready when promised. Initial problems handled quickly.

Good experience as first-time home buyers. Felt very safe about asking lots of questions with it being our first experience and they were very communicative and helpful as we learned. We got what we expected so people were upfront and honest. It was relatively seamless process. We felt confident and comfortable from start to finish even given how big of a financial decision it was. Would recommend.

The above employees of Emerald Woods development were and still are AMAZING. THEY GO ABOVE and BEYOND!!!!! Hats off to Pulte for hiring Diane and Justin !

The people I worked with were professional, knowledgeable and very accommodating.

Overall, I was very satisfied with my home building experience with Pulte Homes. Pulte Mortgage especially did an exceptional job keeping me informed throughout the process. I would definitely recommend Pulte Homes to anyone looking to build a new home.

Beautiful home and great neighborhood.

Everything was done on time. Anything I emailed to Diane and Dustin was was answered the same day. They allowed me to change my counter top. I had a problem with garage door opener he came the next day and gave me a new key pad. Just waiting for a kitchen screen. Thanks a great experience for for a newly widower that hasn’t moved in 45 years.

Chuck, Corey, and Ryan were top notch. All made the experience very smooth, very informative, and surpassed our expectations!

Building a home is an exciting yet stressful at times process (as I am sure you are very aware if you have ever built a home). Paul our project manager was great the entire time and Kyle with the service division was great at getting some last minute items after we moved in taken care of. No matter the home builder, you will have little hiccups but your team handled them very well. I would strongly recommend Pulte and their team if you are looking to build a new home!

We were in Florida during much of the process. The sent us pictures often and we didn't have to worry about a thing.

Pulte offered options that fit our budget. Construction completed on time. Responsive to minor repairs needed within the first few weeks of living here.

Building process very smooth from start to finish. Great communication and professionalism.

Solid investment. Attractive offering and sound delivery. Project mgr at my site was the award winner of my experience. Incredibly easy to work with.

From Sales to Closing - what a great experience! We love our new home!!

Need to be more flexible in non structural alterations i.e. cabinet lay out and basement flooring options.

Pulte team was attentive and professional throughout the process.

Great team from start to finish! Communication throughout the building process was fantastic as well!

Builder always update of home progress on weekly updates , they delivered what they promised

This is my second home building experience and it was miles above the first. Love the house and had a great working relationship w the field manager.