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Pulte Homes Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About Pulte Homes.

Read all 297 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.9 out of 5 stars in Cleveland Area

297 Reviews in Cleveland Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.9

Value 3.7

Responsiveness 3.8

Pulte Homes in Cleveland Area

View Homes

Customer Reviews

The builders we worked with have been amazing! George and Ed are fantastic at what they do

  • Austin S.
  • Verified HomeBuyer
  • May 31, 2024
  • Columbia Station, OH

Overall it was a great experience during the entire process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quick Move In

  • Thomas P.
  • Verified HomeBuyer
  • September 06, 2023
  • Mentor, OH

Home ready when promised. Initial problems handled quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Positive experience for first time home buyers!

  • Richard C.
  • Verified HomeBuyer
  • December 14, 2022
  • Westlake, OH

Good experience as first-time home buyers. Felt very safe about asking lots of questions with it being our first experience and they were very communicative and helpful as we learned. We got what we expected so people were upfront and honest. It was relatively seamless process. We felt confident and comfortable from start to finish even given how big of a financial decision it was. Would recommend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Diane and Justin

  • Candace D.
  • Verified HomeBuyer
  • November 10, 2022
  • Columbia Station, OH

The above employees of Emerald Woods development were and still are AMAZING. THEY GO ABOVE and BEYOND!!!!! Hats off to Pulte for hiring Diane and Justin !

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ashlea and Dylan were wonderful

  • Donna C.
  • Verified HomeBuyer
  • November 03, 2022
  • Westlake, OH

The people I worked with were professional, knowledgeable and very accommodating.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Anthony

  • Anthony c.
  • Verified HomeBuyer
  • August 07, 2022
  • Strongsville, OH

Overall, I was very satisfied with my home building experience with Pulte Homes. Pulte Mortgage especially did an exceptional job keeping me informed throughout the process. I would definitely recommend Pulte Homes to anyone looking to build a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Nikole, Real Estate Consultant, Allyson, Designer, Dustin, Project Manager, Sarah, Loan Officer, and Nick, Loan Processing were outstanding!

  • Debra R.
  • Verified HomeBuyer
  • July 27, 2022
  • Columbia Station, OH

Beautiful home and great neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Everything was done on time.

  • Janis S.
  • Verified HomeBuyer
  • July 11, 2022
  • Columbia Station, OH

Everything was done on time. Anything I emailed to Diane and Dustin was was answered the same day. They allowed me to change my counter top. I had a problem with garage door opener he came the next day and gave me a new key pad. Just waiting for a kitchen screen. Thanks a great experience for for a newly widower that hasn’t moved in 45 years.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jacob from Pulte Title was outstanding. Drove the process and did an excellent job of follow up with our lender!

  • Jacob H.
  • Verified HomeBuyer
  • May 21, 2022
  • Olmsted Falls, OH

Chuck, Corey, and Ryan were top notch. All made the experience very smooth, very informative, and surpassed our expectations!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Team and Response Times!

  • James W.
  • Verified HomeBuyer
  • January 12, 2022
  • Columbia Station, OH

Building a home is an exciting yet stressful at times process (as I am sure you are very aware if you have ever built a home). Paul our project manager was great the entire time and Kyle with the service division was great at getting some last minute items after we moved in taken care of. No matter the home builder, you will have little hiccups but your team handled them very well. I would strongly recommend Pulte and their team if you are looking to build a new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - We were in Florida during much of the process.

  • Mark L.
  • Verified HomeBuyer
  • October 27, 2021
  • Painesville, OH

We were in Florida during much of the process. The sent us pictures often and we didn't have to worry about a thing.

Pulte Homes responded:
We are pleased you had the Pulte experience and we were able to make your home building experience one to remember.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pulte Homes - Pulte offered options that fit our budget.

  • Heather K.
  • Verified HomeBuyer
  • July 29, 2021
  • Wadsworth, OH

Pulte offered options that fit our budget. Construction completed on time. Responsive to minor repairs needed within the first few weeks of living here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Building process very smooth from start to finish.

  • Sedrik G.
  • Verified HomeBuyer
  • October 28, 2020
  • Avon Lake, OH

Building process very smooth from start to finish. Great communication and professionalism.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Solid investment.

  • Andrew D.
  • Verified HomeBuyer
  • October 22, 2020
  • Avon, OH

Solid investment. Attractive offering and sound delivery. Project mgr at my site was the award winner of my experience. Incredibly easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great First Time Building Experience

  • Yessenia S.
  • Verified HomeBuyer
  • September 08, 2020
  • Avon Lake, OH

From Sales to Closing - what a great experience! We love our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

All was good overpriced on add ons

  • Charlie M.
  • Verified HomeBuyer
  • August 26, 2020
  • Strongsville, OH

Need to be more flexible in non structural alterations i.e. cabinet lay out and basement flooring options.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Blooming acres Wadsworth

  • Robert B.
  • Verified HomeBuyer
  • July 22, 2020
  • Wadsworth, OH

Pulte team was attentive and professional throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased with Pulte

  • Jim B.
  • Verified HomeBuyer
  • June 11, 2020
  • Wadsworth, OH

Great team from start to finish! Communication throughout the building process was fantastic as well!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great builder Prompted in delivery on time

  • Imad Z.
  • Verified HomeBuyer
  • June 11, 2020
  • Avon, OH

Builder always update of home progress on weekly updates , they delivered what they promised

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience - even greater field manager!

  • Joseph K.
  • Verified HomeBuyer
  • April 08, 2020
  • Avon, OH

This is my second home building experience and it was miles above the first. Love the house and had a great working relationship w the field manager.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pulte Homes - Everything was wonderful.

  • Kyle H.
  • Verified HomeBuyer
  • August 14, 2019
  • Wadsworth, OH

Everything was wonderful. Thank you

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte homes on-site sales associate

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2025
  • Columbia Station, OH

The sales associate with Pultle homes was excellent to work with. Thank you for all of the help in purchasing the home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great experience!

  • Angel L.
  • Verified HomeBuyer
  • November 30, 2024
  • Avon Lake, OH

We built our new home with Pulte and couldn't be happier with the process and outcome. Everything worked really well. Construction managers provided weekly updates through the process and issues that arose or we continue to point out are being addressed and followed up very quickly. Very nice job and great experience so far!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mystique new build

  • Bill W.
  • Verified HomeBuyer
  • September 14, 2024
  • Avon Lake, OH

The locks are not the best quality. They get stuck at times. Microwave door handle is defective. Overall it’s a good home and local Pulte staff were very good and helpful with issues as we moved through the building process. With a new build I’d recommend using a home inspector. Our inspection revealed several issues which were corrected prior to closing. (Wiring was hooked up incorrectly, hot water tank needed minor adjustments etc). After the inspection all things were corrected.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Joseph M.
  • Verified HomeBuyer
  • May 31, 2024
  • Avon Lake, OH

The process from start to finish was smooth, well managed and on schedule. The people who helped make our home a reality were professional, kind and genuinely vested in delivering our family a great home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5