Pulte Homes Reviews in Cleveland, OH

Was promised a finished home and threatened with penalty if we didn’t close on time. Closed on time, but home wasn’t finished. Moved in without appliances being in place. Living at residence for a month and house still isn’t graded and is covered in mud. Several things not completed during last clean - basement not cleaned, nails and debris left on roof. Not a great experience.

Love our new home. Main issue is the 9 foot sliding door. It is very heavy and is still not adjusted correctly. Wish they could replace it with better product. For price of home it should be easier to open and close. Building manager Tom has been very responsive to our issues.

Delivered on time. Everyone we worked with was helpful and responsive. No major issues but a few workmanship misses. Generally satisfied.

We loved our new home. Tough to find a low quality material used for construction. Builder maintained good standards.

I GOT THIS HOME ON 5/25/23, AT THAT TIME THEY TOLD ME THEY ARE GOING TO LEAVRL THE LANE AROUND THE HOME IN 2-3 WEEKS, IT'S ALMOST 5 WEEKS NOTHING DONE.

The house is built in good area. The quality of materials is not very good and it seems like company tried to save as much as possible on material used. It is hard get ahold and f somebody to fix issues. Options purchased were not installed.

Everyone was very professional and knowledgeable about the process. Everything was done on time and my home is beautiful. The process was very easy and management kept me informed every week regarding progress.

We are Very happy with our new home.

Your yard is not included in your price. The only other issue that Pulte has not yet addressed is the assignment of local mailboxes. For 10 weeks we have made the five-mile round trip to pick up mail. The U.S Postal Service will not commit to a time for this to occur.

Bad communication and had to argue to get what we paid for. We got a new project manager in January which made things a lot better.

I would recommend Pulte Homes. I’ve been in my house 3 weeks and of course there are things I hoped to select like hardware, flooring, carpet, etc but it was a new and ready in 2 months which I needed. Make sure you go over every detail though so you know exactly what you are getting and there are no surprises at closing and final walk through like with what happened to me. I’m still happy though.

To date Brian has resolved the items I’ve found needing correction and or repair. I closed at the end of January but will be moving in the end of March AA I needed to come back to AZ to close the home I had here. I hope the Pulte response to action items I may find upon return is still high level customer satisfaction

We are thankful that we built our home with Pulte. From the initial meeting with our sales rep, Jack, until we closed on the home, we had a terrific experience. Everyone on the builder's team took great care of us. Our family is thrilled with our new home.

Pulte homes are great! From the quality of their homes to the high quality of customer service from everyone I worked with. I highly recommend going with Pulte homes

We came in buying a completed spec build. The sales rep Craig was great, gave us a great deal and very helpful along the way. The site manager Brian has been a wealth of knowledge and very responsive to small little things we noticed even after close. Overall great experience and we are enjoying the house!

Drywall work in house was terrible walls are crooked and can see seems especially in the garage painting is terrible had to repaint the entire inside of house would work was terribly painted dirt everywhere in paint very difficult to sand out also woodwork was pieced together with six to eight inch pieces in a row just very very poor craftsmanship not worth the money flooring is making crackling noises when walked upon refrigerator door opening was made the wrong side and had to be completely reconstructed would not recommend to anyone

All around we’ve had a great experience with Pulte. There’s been a few hiccups along the way, but there has been a lot of transparency and communication to get things back on track. Our timeline was excellent and we’re very impressed with the quality of our home.

As a publicly traded company, I would expect better quality.

Everyone was great during the process of purchasing and building our townhouse! The only downfall for us was the house didn’t look like it was professional cleaned prior to closing!

The master bedroom bathroom shower was not stable and did not want to fix it

The home building process was extremely easy for me. The sales rep and construction manager did a great job. pulte’s title company were not easy to deal with.

Chuck and jack are great! The process for getting things done is cumbersome and always an excuse. Too busy, vacation, trades, etc. The workmanship and HVAC balancing have been a challenge.

Our building manager Nick was truly amazing to work with. We literally came to the house every day and he put up with us in an extremely nice and kind manner. He answered every question we came up with and was also able to fix every issue that we noticed arise for the build. Highly recommend working with Nick if given the choice

Very happy with our new build.

The house is a mess. We were forced to close over two months ago and we still can't move in. There are two bedrooms still without carpeting, there is carpentry still to be done, along with drywall repair and extensive painting still needed. I wouldn't wish this experience on my worst enemy. Stay away from Pulte.